Professional Summary / Profile “Results‑oriented Warehouse Executive with 2+ years managing inventory, logistics, and warehouse operations. Proven ability to streamline workflows using advanced Excel—expert in PivotTables, VLOOKUP/INDEX‑MATCH, macros/VBA scripting, Power Query & Power Pivot. Skilled in generating insightful MIS reports and real‑time dashboards to drive operational decisions.” Core Responsibilities Warehouse Operations & Logistics Oversee daily receiving, storage, order fulfillment, and inbound/outbound movements. Coordinate inventory levels, conduct stock audits, and ensure system accuracy. Supervise staff, optimize warehouse layout, maintain safety compliance, and liaise with supply chain stakeholders. Advanced Excel Data & Reporting Tasks Develop, maintain, and automate comprehensive Excel models (e.g., for tracking stock levels, fill rates, reorder points, and logistics KPIs). Create dynamic dashboards, pivot charts, and MIS reports for daily/weekly/monthly operations. PivotTables, advanced formulas (VLOOKUP, INDEX/MATCH), conditional formatting, macros/VBA, dashboards Write VBA macros to eliminate repetitive tasks and enhance accuracy. MIS report generation, KPI dashboards, trend analysis Process Improvement & Forecasting Identify inefficiencies in warehouse operations and recommend enhancements. Apply Excel-based models to optimize reorder quantities, fill rates, and site-level logistics planning. Qualifications & Experience Education : Bachelor’s in Supply Chain, Logistics, Business Admin, IT, or related field. Experience : 1–5 years in warehouse operations or MIS environments, with at least 1–3 years applying advanced Excel in logistics or supply chain context. Experience with logistics software (preferred) Experience with flipkart, amazom, Blinkit, Meesho, etc warehouses (preferred) Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Work Location: In person
Job : Baby Sitter Location : Gwalior Duty Time - 10 AM - 7 PM Preferably- Young Unmarried Girl who has baby sitting experience Daughter is 1 year old. Who are interested and like to paly with child. Can contact with me at 6265266074 Job Type: Full-time Pay: ₹9,046.18 - ₹13,000.00 per month Work Location: In person
Job : Baby Sitter Location : Gwalior Duty Time - 10 AM - 7 PM Preferably- Young Unmarried Girl who has baby sitting experience Daughter is 1 year old. Who are interested and like to paly with child. Can contact with me at 6265266074 Job Type: Full-time Pay: ₹9,046.18 - ₹13,000.00 per month Work Location: In person
Job Role : Account Assistant Location : Gwalior Fulltime Salary Range - 13000 to 15000 Experience : 1 - 3 years of exp in accounting and excel Job Description 1. Maintain day-to-day accounts & bookkeeping 2. Work on Tally/ERP & MS Excel 3. Handle GST, TDS, and other statutory compliances 4.Manage accounts payable & receivable 5. Prepare bank reconciliation statements 6. Assist in finalization of accounts & audit support 7.Maintain vouchers, invoices & financial records Requirements Graduate/Post Graduate in Commerce (B.Com/M.Com) Proficiency in Tally & MS Excel Knowledge of GST, TDS & compliance work Kindly share your resume 6265266074 Job Type: Full-time Pay: ₹9,803.00 - ₹14,000.00 per month Work Location: In person
Job Role : Account Assistant Location : Gwalior Fulltime Salary Range - 13000 to 15000 Experience : 1 - 3 years of exp in accounting and excel Job Description 1. Maintain day-to-day accounts & bookkeeping 2. Work on Tally/ERP & MS Excel 3. Handle GST, TDS, and other statutory compliances 4.Manage accounts payable & receivable 5. Prepare bank reconciliation statements 6. Assist in finalization of accounts & audit support 7.Maintain vouchers, invoices & financial records Requirements Graduate/Post Graduate in Commerce (B.Com/M.Com) Proficiency in Tally & MS Excel Knowledge of GST, TDS & compliance work Kindly share your resume 6265266074 Job Type: Full-time Pay: ₹9,803.00 - ₹14,000.00 per month Work Location: In person
Job Title: MIS Executive / Data Analyst (Advanced Excel & Power BI) Location: Gwalior Department: Operation Job Summary: We are seeking a detail-oriented and analytical professional with strong expertise in Advanced Excel, Power BI, and MIS reporting . The role involves preparing dashboards, generating reports, analyzing business data, and supporting management in decision-making through accurate and timely data insights. Key Responsibilities: Develop and maintain MIS reports and dashboards using Excel and Power BI . Apply advanced Excel functions such as VLOOKUP, HLOOKUP, Pivot Tables, Macros, Conditional Formatting , etc. Automate reports and streamline data processes for efficiency. Monitor, validate, and ensure data accuracy in all reports. Collaborate with cross-functional teams to gather data requirements. Generate performance tracking reports, daily/weekly/monthly dashboards, and trend analysis. Provide actionable insights to management through meaningful data visualization and analysis. Key Skills & Competencies: Advanced Excel expertise (VLOOKUP, Pivot, Index-Match, Macros, Data Validation). Strong knowledge of Power BI for interactive dashboards and data visualization. Experience in MIS reporting and business analytics. Strong problem-solving and analytical mindset. Ability to work with large datasets and ensure data accuracy. Good communication and presentation skills. Qualification & Experience: Graduate in Commerce / Statistics / Computer Science / Business Administration (B.Com, BBA, BCA, etc.). 1–3 years of experience in MIS reporting / Data Analysis. Certification in Excel / Power BI / Data Analytics will be an added advantage. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
पद का नाम : ऑफिस बॉय मुख्य उत्तरदायित्व (Responsibilities): डस्टिंग व सफाई कार्यालय, कॉन्फ्रेंस रूम, काउंटर आदि क्षेत्रों की नियमित सफाई और धूल-मिट्टी हटाना। कार्यक्षेत्र को साफ़, सुंदर और व्यवस्थित बनाए रखना। चाय / कॉफी व जल सेवा (Serving) कर्मचारियों और अतिथियों को समय पर चाय, कॉफी, पानी व अन्य पेय पदार्थ परोसना। बैठक या कार्यक्रम के दौरान Refreshments की व्यवस्था करना। अतिथियों का सत्कार (Guest Facilitation) कार्यालय में आने वाले अतिथियों का स्वागत करना। उन्हें बैठने की व्यवस्था, पानी/चाय-नाश्ते की सेवा व आवश्यक मार्गदर्शन प्रदान करना। अन्य सहायक कार्य (Additional Support Tasks) दस्तावेज़ों का स्थानांतरण—फाइल ले जाना, देना, वितरित करना आदि। सरल प्रशासनिक कार्यों में मदद—जैसे फाइलिंग, फ़ोटो-कॉपी में सहायता। सामान की व्यवस्था, स्टेशनरी वितरण, कचरा निपटान जैसे कार्य। अन्य जिम्मेदारियाँ कार्यालय उपकरणों या सामग्रियों का रख-रखाव रखना। आवश्यकता होने पर बैठक कक्ष तैयार करना और कार्यालय का सामान्य कार्यक परिसर व्यवस्थित रखना। अन्य अपेक्षित योग्यताएँ (Preferred Qualifications): न्यूनतम 8वीं या 10वीं पास (स्थान व माहौल के अनुसार)। हालाँकि, अनुभव-आधारित चयन भी संभव है। ईमानदारी , विश्वसनीयता , निर्धारित समय में काम पूरा करने की क्षमता , और स्वच्छ छवि आवश्यक है। हिंदी भाषा में प्रवाही संवाद क्षमता , ताकि अतिथियों और कर्मचारियों के साथ अच्छा इंटरैक्शन हो सके। Contact No: 6265266074 kapil Sharma Job Type: Full-time Pay: ₹8,086.00 - ₹11,000.00 per month Work Location: In person
Job Title: MIS Executive / Data Analyst (Advanced Excel & Power BI) Location: Gwalior Department: Operation Job Summary: We are seeking a detail-oriented and analytical professional with strong expertise in Advanced Excel, Power BI, and MIS reporting . The role involves preparing dashboards, generating reports, analyzing business data, and supporting management in decision-making through accurate and timely data insights. Key Responsibilities: Develop and maintain MIS reports and dashboards using Excel and Power BI . Apply advanced Excel functions such as VLOOKUP, HLOOKUP, Pivot Tables, Macros, Conditional Formatting , etc. Automate reports and streamline data processes for efficiency. Monitor, validate, and ensure data accuracy in all reports. Collaborate with cross-functional teams to gather data requirements. Generate performance tracking reports, daily/weekly/monthly dashboards, and trend analysis. Provide actionable insights to management through meaningful data visualization and analysis. Key Skills & Competencies: Advanced Excel expertise (VLOOKUP, Pivot, Index-Match, Macros, Data Validation). Strong knowledge of Power BI for interactive dashboards and data visualization. Experience in MIS reporting and business analytics. Strong problem-solving and analytical mindset. Ability to work with large datasets and ensure data accuracy. Good communication and presentation skills. Qualification & Experience: Graduate in Commerce / Statistics / Computer Science / Business Administration (B.Com, BBA, BCA, etc.). 1–3 years of experience in MIS reporting / Data Analysis. Certification in Excel / Power BI / Data Analytics will be an added advantage. Job Type: Full-time Pay: ₹12,000.00 - ₹15,000.00 per month Work Location: In person
पद का नाम : ऑफिस बॉय मुख्य उत्तरदायित्व (Responsibilities): डस्टिंग व सफाई कार्यालय, कॉन्फ्रेंस रूम, काउंटर आदि क्षेत्रों की नियमित सफाई और धूल-मिट्टी हटाना। कार्यक्षेत्र को साफ़, सुंदर और व्यवस्थित बनाए रखना। चाय / कॉफी व जल सेवा (Serving) कर्मचारियों और अतिथियों को समय पर चाय, कॉफी, पानी व अन्य पेय पदार्थ परोसना। बैठक या कार्यक्रम के दौरान Refreshments की व्यवस्था करना। अतिथियों का सत्कार (Guest Facilitation) कार्यालय में आने वाले अतिथियों का स्वागत करना। उन्हें बैठने की व्यवस्था, पानी/चाय-नाश्ते की सेवा व आवश्यक मार्गदर्शन प्रदान करना। अन्य सहायक कार्य (Additional Support Tasks) दस्तावेज़ों का स्थानांतरण—फाइल ले जाना, देना, वितरित करना आदि। सरल प्रशासनिक कार्यों में मदद—जैसे फाइलिंग, फ़ोटो-कॉपी में सहायता। सामान की व्यवस्था, स्टेशनरी वितरण, कचरा निपटान जैसे कार्य। अन्य जिम्मेदारियाँ कार्यालय उपकरणों या सामग्रियों का रख-रखाव रखना। आवश्यकता होने पर बैठक कक्ष तैयार करना और कार्यालय का सामान्य कार्यक परिसर व्यवस्थित रखना। अन्य अपेक्षित योग्यताएँ (Preferred Qualifications): न्यूनतम 8वीं या 10वीं पास (स्थान व माहौल के अनुसार)। हालाँकि, अनुभव-आधारित चयन भी संभव है। ईमानदारी , विश्वसनीयता , निर्धारित समय में काम पूरा करने की क्षमता , और स्वच्छ छवि आवश्यक है। हिंदी भाषा में प्रवाही संवाद क्षमता , ताकि अतिथियों और कर्मचारियों के साथ अच्छा इंटरैक्शन हो सके। Contact No: 6265266074 kapil Sharma Job Type: Full-time Pay: ₹8,086.00 - ₹11,000.00 per month Work Location: In person
As a Quality Analyst with prior e-commerce experience in quality inspection of kitchenware and household products, you will play a crucial role in ensuring all items meet internal quality standards, adhere to safety regulations, and deliver exceptional customer satisfaction before being listed on the platform. Key Responsibilities: - Conduct thorough inspection and testing of kitchen and household items to verify specifications, material quality, functionality, and durability. - Maintain meticulous records of inspection findings, test data, defects, corrective actions, and quality logs. - Monitor and analyze customer reviews and feedback to identify recurring issues, trends, and areas for improvement. - Develop, enforce, and uphold quality assurance procedures, including standardized checklists and inspection guidelines. - Perform root cause analysis to address recurring defects and implement preventive measures. - Collaborate with procurement, product design, manufacturing, and supply chain teams to address quality issues and enhance product quality. - Ensure products comply with safety guidelines and quality regulations. - Support process improvement initiatives to reduce defect rates and enhance inspection workflows. Qualifications & Skills: - Education: Bachelor's degree in Quality Management, Engineering, or a related field, or equivalent experience. - Experience: Demonstrated QA experience in e-commerce or manufacturing sectors, preferably involving kitchenware or household goods. - Technical Proficiency: Familiarity with quality control tools, measurement devices, and inspection techniques. - Analytical Aptitude: Proficiency in root cause analysis and corrective action planning. - Attention to Detail: Strong focus on precision in testing, documentation, and observations. - Communication: Excellent written and verbal communication skills for effective cross-functional coordination. - Process Development: Ability to develop and implement QA protocols and documentation. Please note that this is a full-time position based in Gwalior with an in-person work location.,
Job Title: Customer Support Executive Brand: Homeessentials Location: City Center Job Overview: We are looking for a Customer Support Executive to join our team at Homeessentials . The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring an excellent customer experience across all communication channels. Key Responsibilities: Handle customer inquiries via phone, email, and chat in a professional manner. Resolve product or service issues by clarifying complaints and determining the best solution. Maintain records of customer interactions and feedback. Follow up with customers to ensure their issues are fully resolved. Coordinate with internal teams (logistics, operations, and sales) to address customer concerns. Provide accurate information about products, orders, and deliveries. Strive to achieve high levels of customer satisfaction and retention. Required Skills: Strong communication and problem-solving skills. Basic knowledge of CRM systems and Excel. Ability to handle pressure and multitask. Positive attitude and team-oriented mindset. Fluency in Hindi and English (additional regional languages are a plus). Qualifications: Minimum 12th pass / Graduate in any discipline. 0–2 years of experience in customer service (E-commerce or retail background preferred). Job Type: Full-time Pay: ₹10,086.00 - ₹12,037.57 per month Work Location: In person
Job Title: Customer Support Executive Brand: Homeessentials Location: City Center Job Overview: We are looking for a Customer Support Executive to join our team at Homeessentials . The ideal candidate will be responsible for handling customer queries, resolving complaints, and ensuring an excellent customer experience across all communication channels. Key Responsibilities: Handle customer inquiries via phone, email, and chat in a professional manner. Resolve product or service issues by clarifying complaints and determining the best solution. Maintain records of customer interactions and feedback. Follow up with customers to ensure their issues are fully resolved. Coordinate with internal teams (logistics, operations, and sales) to address customer concerns. Provide accurate information about products, orders, and deliveries. Strive to achieve high levels of customer satisfaction and retention. Required Skills: Strong communication and problem-solving skills. Basic knowledge of CRM systems and Excel. Ability to handle pressure and multitask. Positive attitude and team-oriented mindset. Fluency in Hindi and English (additional regional languages are a plus). Qualifications: Minimum 12th pass / Graduate in any discipline. 0–2 years of experience in customer service (E-commerce or retail background preferred). Job Type: Full-time Pay: ₹10,086.00 - ₹12,037.57 per month Work Location: In person
Job Title: Warehouse Operations Manager – HomeEssentials Department: Operations / Supply Chain Location: Gwalior, Madhya Pradesh Reports To: Founder / Operations Head Job Summary HomeEssentials, a growing home improvement retail brand, is seeking a hands-on Warehouse Operations Manager to oversee and streamline day-to-day warehouse operations. This role involves managing inventory, coordinating deliveries, ensuring timely dispatch, and maintaining efficient warehouse systems. The ideal candidate is proactive, well-organized, and capable of building efficient operational processes from the ground up. Key Responsibilities 1. Daily Warehouse Operations Supervise the receipt, storage, picking, packing, and dispatch of goods. Maintain an organized and optimized warehouse layout for better space utilization. Ensure quality and accuracy in all incoming and outgoing shipments. Coordinate deliveries and logistics with drivers or courier partners. 2. Inventory Management Maintain precise and up-to-date inventory records using spreadsheets or software. Conduct regular stock audits and reconcile any discrepancies. Implement stock control processes such as FIFO, labeling, and reorder points. Collaborate with purchasing and retail teams to forecast inventory needs. 3. Process Setup & Improvement Design and implement efficient warehouse workflows and processes. Recommend systems or tools (e.g., barcode scanners, WMS) to enhance efficiency. Continuously improve product placement and process flow for accuracy and speed. 4. Team Management (Small Team) Supervise and guide a small team of warehouse staff or contract labor. Provide training on safe handling, packing, and order fulfillment procedures. Promote a positive, safety-first culture within the warehouse. 5. Safety & Maintenance Ensure the warehouse complies with all safety and cleanliness standards. Maintain tools, equipment, and vehicles in good working condition. Oversee waste management and recycling per company policies. 6. Coordination & Reporting Work closely with purchasing and retail teams to align stock with demand. Provide regular updates on inventory status, dispatch performance, and issues. Track key KPIs such as stock accuracy, order turnaround, and delivery reliability. Qualifications & Skills Education: Bachelor’s degree or diploma in Logistics, Business, or a related field preferred. Equivalent practical experience may also be considered. Experience: 3–5 years of experience in warehouse, logistics, or inventory management (preferably in retail, hardware, or home improvement). Experience in startup or small business environments is highly desirable. Technical Skills: Proficiency in Microsoft Excel / Google Sheets. Familiarity with inventory management or POS systems. Basic understanding of warehouse management and stock control principles. Soft Skills: Strong organizational and problem-solving abilities. Hands-on approach with the ability to lead by example. Excellent communication and teamwork skills. Ability to adapt to a dynamic and fast-growing environment. Key Performance Indicators (KPIs) Inventory Accuracy (%) Order Fulfillment Time & Accuracy Stock Loss / Damage Rate On-Time Delivery Rate Warehouse Space Utilization Why Join Us Opportunity to establish and shape warehouse operations from the ground up. Be part of a passionate, growth-focused team building a promising home improvement brand. Excellent potential for career growth as the business expands. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
पद का नाम: ड्राइवर -होम केयर असिस्टेंट पद का सारांश: हम एक ज़िम्मेदार, ईमानदार और दयालु व्यक्ति की तलाश कर रहे हैं जो ड्राइवर - होम केयर असिस्टेंट के रूप में काम कर सके। इस भूमिका में व्यक्ति को दैनिक कामों में सहायता और आवश्यक सहयोग प्रदान करना होगा। मुख्य ज़िम्मेदारियाँ:ड्राइविंग संबंधी कार्य: परिवार के सदस्यों को अस्पताल, खरीदारी, सामाजिक कार्यक्रम या अन्य स्थानों तक सुरक्षित रूप से ले जाना। वाहन की साफ-सफाई, रखरखाव और सर्विसिंग समय पर करवाना। सभी ट्रैफिक नियमों और सुरक्षा मानकों का पालन करना। यात्रा विवरण, किलोमीटर और ईंधन का रिकॉर्ड रखना। होम केयर संबंधी कार्य: दैनिक जीवन की गतिविधियों में सहायता करना घर की हल्की सफाई, कपड़े धोना, और व्यवस्था बनाए रखना। साथ देना और भावनात्मक समर्थन प्रदान करना। आवश्यक योग्यताएँ: वैध ड्राइविंग लाइसेंस और साफ-सुथरा ड्राइविंग रिकॉर्ड। ड्राइवर या केयरटेकर के रूप में अनुभव होना। वाहन की बेसिक मेंटेनेंस की जानकारी। शारीरिक रूप से फिट | अच्छी संचार और व्यवहार कौशल। दयालु, धैर्यवान और भरोसेमंद स्वभाव। गोपनीयता बनाए रखने और प्रोफेशनल तरीके से काम करने की क्षमता। Job Type: Full-time Pay: ₹11,817.31 - ₹12,000.00 per month Work Location: In person
पद का नाम: ड्राइवर -होम केयर असिस्टेंट पद का सारांश: हम एक ज़िम्मेदार, ईमानदार और दयालु व्यक्ति की तलाश कर रहे हैं जो ड्राइवर - होम केयर असिस्टेंट के रूप में काम कर सके। इस भूमिका में व्यक्ति को दैनिक कामों में सहायता और आवश्यक सहयोग प्रदान करना होगा। मुख्य ज़िम्मेदारियाँ:ड्राइविंग संबंधी कार्य: परिवार के सदस्यों को अस्पताल, खरीदारी, सामाजिक कार्यक्रम या अन्य स्थानों तक सुरक्षित रूप से ले जाना। वाहन की साफ-सफाई, रखरखाव और सर्विसिंग समय पर करवाना। सभी ट्रैफिक नियमों और सुरक्षा मानकों का पालन करना। यात्रा विवरण, किलोमीटर और ईंधन का रिकॉर्ड रखना। होम केयर संबंधी कार्य: दैनिक जीवन की गतिविधियों में सहायता करना घर की हल्की सफाई, कपड़े धोना, और व्यवस्था बनाए रखना। साथ देना और भावनात्मक समर्थन प्रदान करना। आवश्यक योग्यताएँ: वैध ड्राइविंग लाइसेंस और साफ-सुथरा ड्राइविंग रिकॉर्ड। ड्राइवर या केयरटेकर के रूप में अनुभव होना। वाहन की बेसिक मेंटेनेंस की जानकारी। शारीरिक रूप से फिट | अच्छी संचार और व्यवहार कौशल। दयालु, धैर्यवान और भरोसेमंद स्वभाव। गोपनीयता बनाए रखने और प्रोफेशनल तरीके से काम करने की क्षमता। Job Type: Full-time Pay: ₹11,817.31 - ₹12,000.00 per month Work Location: In person
Job Title: Warehouse Operations Manager – (Retail Division) Department: Operations / Supply Chain Location: Gwalior, Madhya Pradesh Reports To: Founder / Operations Head Job Summary HomeEssentials, a rapidly growing home improvement retail brand , is looking for an experienced and hands-on Warehouse Operations Manager to oversee and optimize warehouse and retail supply chain operations. The role involves managing inventory, ensuring smooth order fulfillment to retail outlets and online channels, implementing efficient warehouse processes, and leveraging WMS tools for operational excellence. The ideal candidate has a strong background in retail warehouse operations , understands WMS systems , and can build scalable, efficient processes to support a fast-growing retail business. Key Responsibilities1. Daily Warehouse Operations Supervise end-to-end warehouse activities — receiving, storage, picking, packing, and dispatch. Maintain an organized, space-optimized warehouse layout aligned with retail stock movement. Ensure accuracy, quality, and timeliness in all inbound and outbound shipments. Coordinate deliveries to retail stores, distributors, and online customers. 2. Inventory & WMS Management Maintain accurate, real-time inventory data through Warehouse Management Systems (WMS) and/or POS software. Conduct routine cycle counts and stock audits; investigate and resolve discrepancies. Implement stock control principles such as FIFO, SKU labeling, and reorder points. Collaborate with purchasing, retail, and merchandising teams to forecast inventory needs. 3. Process Setup & Continuous Improvement Design, implement, and document standardized warehouse processes. Recommend and deploy systems or tools (e.g., barcode scanners, WMS modules) for efficiency and accuracy. Continuously analyze operations and suggest improvements in product placement, workflow, and picking accuracy. 4. Team Management Lead and mentor a small team of warehouse and logistics staff. Train team members in retail-focused inventory handling, packing, and dispatch processes. Foster a performance-driven, safety-first culture across all warehouse activities. 5. Safety, Maintenance & Compliance Ensure compliance with all warehouse safety and hygiene standards. Oversee maintenance of warehouse equipment, vehicles, and tools. Implement effective waste management and recycling practices. 6. Coordination & Reporting Coordinate closely with retail, procurement, and sales teams to align inventory with demand. Provide management with regular reports on stock levels, order fulfillment, and operational KPIs. Track and report key warehouse metrics including accuracy, dispatch time, and space utilization. Qualifications & Skills Education: Bachelor’s degree or diploma in Logistics, Supply Chain, Business Management, or a related field. Equivalent hands-on experience in retail warehouse management may be considered. Experience: 4–9 years of experience in retail warehouse, logistics, or inventory management . Experience with Warehouse Management Systems (WMS) and/or POS systems. Background in retail or e-commerce operations preferred. Prior experience in a startup or fast-scaling retail environment is a plus. Technical Skills: Proficiency in WMS software , Microsoft Excel, and Google Sheets. Solid understanding of inventory management and stock control principles . Familiarity with retail fulfillment, vendor coordination, and dispatch tracking. Soft Skills: Strong analytical and problem-solving abilities. Hands-on leadership with a process-driven mindset. Excellent communication, coordination, and people management skills. Adaptability in a dynamic, growth-oriented retail environment. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Job Title: Customer Support Manager Location: City Center Gwalior MP About the company: HomeEssentials is India's digital-first D2C Home & Lifestyle brand. We specialize in home and kitchen products while also branching into lifestyle items. Whether you're searching for innovative kitchen gadgets, cozy home decor, or fashionable lifestyle accessories, HomeEssentials has got you covered. What sets HomeEssentials apart is its commitment to innovation, quality, and versatility. HomeEssentials offers a comprehensive range of products designed to ease and enhance everyday life. The core categories that we cater are home & kitchen, lifestyle, bathroom, home decor, & personal care. By curating a diverse range of products, we address various aspects of modern cum practical living. With a commitment to excellence and customer satisfaction, we strive to become the go-to destination for all your home and lifestyle shopping requirements. Website - https://homeessentials.in/ Instagram- https://www.instagram.com/homeessentials.insta Linkedin- https://www.linkedin.com/company/homeessentialsindia Role Overview We are looking for a proactive and customer-focused Customer Support Manager to lead and streamline our support operations in Gwalior. The ideal candidate will have hands-on experience in resolving customer queries through a ticketing system (such as Freshdesk, Zoho Desk, or Zendesk) and WhatsApp-based support platforms. This role requires strong communication, leadership, and analytical skills to ensure fast, efficient, and high-quality customer service. Key Responsibilities Manage and lead the daily operations of the customer support team (voice, chat, WhatsApp, and email). Handle escalated customer queries and ensure timely resolution via the ticketing system. Monitor and improve ticket handling metrics such as response time, resolution time, and CSAT. Implement and optimize processes across support channels including WhatsApp ticketing systems. Work closely with product, tech, and operations teams to resolve recurring issues. Train support executives on CRM/ticketing platforms Generate and analyze daily/weekly reports on team performance and customer feedback. Maintain a knowledge base and SOP documentation for support agents. Ensure SLA compliance and manage high-volume ticket queues during peak times. Required Qualifications & Skills 4-6 years of experience in customer support management, preferably in retail, D2C, logistics, or e-commerce. Hands-on experience with any major ticketing system Prior experience in handling WhatsApp-based customer service/ticketing tools. Strong interpersonal and conflict-resolution skills. Working knowledge of reporting tools and dashboards. Comfortable managing a team and collaborating cross-functionally. Proficient in Hindi and English (written and verbal). Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Work Location: In person
As a Warehouse Operations Manager at HomeEssentials, a rapidly growing home improvement retail brand, your primary responsibility will be to oversee and optimize warehouse and retail supply chain operations. Your role will involve managing inventory, ensuring smooth order fulfillment to retail outlets and online channels, implementing efficient warehouse processes, and leveraging WMS tools for operational excellence. Key Responsibilities: - Supervise end-to-end warehouse activities including receiving, storage, picking, packing, and dispatch. - Maintain an organized, space-optimized warehouse layout aligned with retail stock movement. - Ensure accuracy, quality, and timeliness in all inbound and outbound shipments. - Coordinate deliveries to retail stores, distributors, and online customers. - Maintain accurate, real-time inventory data through Warehouse Management Systems (WMS) and/or POS software. - Conduct routine cycle counts and stock audits; investigate and resolve discrepancies. - Implement stock control principles such as FIFO, SKU labeling, and reorder points. - Collaborate with purchasing, retail, and merchandising teams to forecast inventory needs. - Design, implement, and document standardized warehouse processes. - Recommend and deploy systems or tools (e.g., barcode scanners, WMS modules) for efficiency and accuracy. - Continuously analyze operations and suggest improvements in product placement, workflow, and picking accuracy. - Lead and mentor a small team of warehouse and logistics staff. - Train team members in retail-focused inventory handling, packing, and dispatch processes. - Foster a performance-driven, safety-first culture across all warehouse activities. - Ensure compliance with all warehouse safety and hygiene standards. - Oversee maintenance of warehouse equipment, vehicles, and tools. - Implement effective waste management and recycling practices. - Coordinate closely with retail, procurement, and sales teams to align inventory with demand. - Provide management with regular reports on stock levels, order fulfillment, and operational KPIs. - Track and report key warehouse metrics including accuracy, dispatch time, and space utilization. Qualifications & Skills: - Education: Bachelors degree or diploma in Logistics, Supply Chain, Business Management, or a related field. Equivalent hands-on experience in retail warehouse management may be considered. - Experience: 4-9 years of experience in retail warehouse, logistics, or inventory management. Experience with Warehouse Management Systems (WMS) and/or POS systems. Background in retail or e-commerce operations preferred. Prior experience in a startup or fast-scaling retail environment is a plus. - Technical Skills: Proficiency in WMS software, Microsoft Excel, and Google Sheets. Solid understanding of inventory management and stock control principles. Familiarity with retail fulfillment, vendor coordination, and dispatch tracking. - Soft Skills: Strong analytical and problem-solving abilities. Hands-on leadership with a process-driven mindset. Excellent communication, coordination, and people management skills. Adaptability in a dynamic, growth-oriented retail environment. (Note: No additional details of the company were provided in the job description.),
Job Title: Order Management & Logistics Executive Location: Gwalior M.P Department: Operations Job Summary: Responsible for booking and managing customer orders, allocating shipping partners, and coordinating with the warehouse to ensure smooth order processing and dispatch. Key Responsibilities: Book and allocate orders based on shipping rules, SKUs, and weights. Track out-of-stock, on-hold, and cancelled orders. Coordinate with the warehouse for stock issues and stuck orders. Maintain and update Order Management Systems (OMS/WMS). Prepare and share reports using Excel. Requirements: Experience with OMS/WMS tools like Unicommerce, Increff, Zoho, SAP, Easycom , etc. Strong Excel skills (reporting & analysis). 1–3 years of experience in order management, logistics, or warehouse operations. Good communication and coordination skills. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Work Location: In person
Job Description : Asisstant Manager - Product Packaging (Retail) Location: Gurgaon / Gwalior Employment Type: Full-time About Homeessentials Homeessentials is a growing home and lifestyle brand dedicated to creating thoughtfully designed products that make everyday living simpler, more beautiful, and more sustainable. From kitchenware to décor, our products embody quality, practicality, and timeless design. We are seeking an Assistant Manager – Product Packaging to lead innovative, functional, and sustainable packaging solutions that enhance customer experience and reinforce our brand identity. Key Responsibilities Develop and implement comprehensive packaging strategies across all product categories. Lead packaging design and artwork development in collaboration with internal teams and external agencies. Champion sustainability initiatives — including recyclable materials and eco-friendly designs. Manage vendor relationships, production schedules, and cost optimization. Ensure adherence to regional packaging, labeling, and compliance standards. Collaborate closely with marketing and product development teams to ensure timely and consistent product launches. Qualifications & Experience Bachelor’s degree in Design, Packaging Technology, or a related field. Minimum 3 years of experience in packaging development, branding, or design — ideally in home, lifestyle, or FMCG sectors. Strong understanding of packaging materials, printing processes, and sustainability trends. Proficiency in design tools such as Adobe Illustrator, ArtiosCAD, or similar. Excellent project management, vendor coordination, and communication skills. Creative mindset with a keen eye for detail and storytelling through design. Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Work Location: In person