3 - 7 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Quality Analyst with prior e-commerce experience in quality inspection of kitchenware and household products, you will play a crucial role in ensuring all items meet internal quality standards, adhere to safety regulations, and deliver exceptional customer satisfaction before being listed on the platform. Key Responsibilities: - Conduct thorough inspection and testing of kitchen and household items to verify specifications, material quality, functionality, and durability. - Maintain meticulous records of inspection findings, test data, defects, corrective actions, and quality logs. - Monitor and analyze customer reviews and feedback to identify recurring issues, trends, and areas for improvement. - Develop, enforce, and uphold quality assurance procedures, including standardized checklists and inspection guidelines. - Perform root cause analysis to address recurring defects and implement preventive measures. - Collaborate with procurement, product design, manufacturing, and supply chain teams to address quality issues and enhance product quality. - Ensure products comply with safety guidelines and quality regulations. - Support process improvement initiatives to reduce defect rates and enhance inspection workflows. Qualifications & Skills: - Education: Bachelor's degree in Quality Management, Engineering, or a related field, or equivalent experience. - Experience: Demonstrated QA experience in e-commerce or manufacturing sectors, preferably involving kitchenware or household goods. - Technical Proficiency: Familiarity with quality control tools, measurement devices, and inspection techniques. - Analytical Aptitude: Proficiency in root cause analysis and corrective action planning. - Attention to Detail: Strong focus on precision in testing, documentation, and observations. - Communication: Excellent written and verbal communication skills for effective cross-functional coordination. - Process Development: Ability to develop and implement QA protocols and documentation. Please note that this is a full-time position based in Gwalior with an in-person work location.,

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