5 Root-Cause Analysis Jobs

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Domain Traine e - Premium Accounting (Process Trainer) Responsibilities: Facilitate training sessions to enable knowledge transfer of a new transition Enhance team&rsquos knowledge of commercial insurance principles by conducting sessions Perform quality audits and provide constructive feedback to team members to drive continuous performance improvement. Serve as a communication bridge between clients and internal teams, ensuring seamless updates and timely responses to inquiries from client SMEs Maintain comprehensive and accurate documentation of client interactions, processes, and knowledge resources. Administer monthly process knowledge assessments (PKTs) and identify training needs (TNIs) to address skill gaps effectively . Ensure adherence to established controls by reviewing exceptions, identifying duplicate policies, and validating transactions before processing. P romot e best practices across all business lines and act as the subject matter expert for broking operations processes and procedures. Foster a culture of knowledge sharing and operational excellence by mentoring team members and reinforcing the importance of compliance and quality standards. Qualifications: B. Com / BBA / MBA - Finance Minimum qualifications . Graduation (B. Com preferable) Work experience: Possess valid years of experience in the I2C lifecycle - credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities and so on. Essential skills: An accounting c ertification like Associate in Insurance Accounting and Finance (AIAF) / Insurance Accounting Fundamentals would be an edge Strong knowledge of audit processes and coaching methodologies to drive performance improvement. Exceptional verbal and written communication skills , ensuring clarity and professionalism in all interactions. Advanced analytical and problem-solving abilities to address challenges effectively and deliver actionable solutions. Demonstrated ability to foster productive relationships with clients and internal teams , promoting collaboration and trust. Self-motivated and dedicated to achieving excellence in all tasks and responsibilities. Genuine enthusiasm for working with people, fostering teamwork, and building strong connections. Meticulous attention to detail to ensure accuracy and quality in deliverables . Technical skills: Strong understanding of insurance concepts and terminology , with the ability to interpret complex industry language effectively. Hands-on experience in insurance brokerage and binding activities , ensuring seamless execution of processes. Proficiency in MS Excel (including knowledge of Macros), MS Word, MS PowerPoint, Power Automate, and other productivity tools. Skilled to conduct root-cause analysis to identify and address process gaps, driving knowledge improvements. Collaborative mindset focused on resolving issues with partners, peers, and sub-process areas through data-driven and fact-based approaches Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Overview: The role entails helping deliver data and research in an assigned market. Our team is composed of 4 pillars listed below, with global coverage. Core (Individual) - identify (master data) management, employment history Core (Company) - board of directors, shareholder rights, stock, audit finding Compensation - burn rate, dilution, say-on-pay and equity plan proposals Pay - actual pay and grants received by top executives CANDIDATES RESIDING IN MUMBAI ONLY CAN APPLY. Responsibilities: Search for, collect and verify data (of basic and intermediate levels of complexity) for companies under his/her assigned market based on current collection methodologies and acceptable sources Attend to internal/client queries and requests to ensure data captured is aligned with data methodology and policy guidelines Comply with established work process standards to ensure quality of data collected Meet pre-determined turn-around goals for work assignments Escalate data interpretation issues, as needed Perform root-cause analysis if data issues are identified Update internal documents for performance metrics monitoring Participate in working committees/ projects and/or tasks aside from his/her core responsibilities Maintain appropriatepaper and electronic files as required by ISS and client file retention policies Qualifications: Mandatory - Post-graduation in Finance or Economics. PGFreshers/Fresh postgraduates from given fields are encouraged to apply. Knowledge and experience in using MS Office Excellent English communication (both oral and written) and reading comprehension skills Strong analytical and problem-solving skills, with clear attention to detail Ability to prioritize and work under tight deadlines Fast learner, able to master new concepts, theories, ideas and processes with ease Willingness to work beyond traditional working hours/days as required by the business Experience in data collection and analysis, corporate governance, and business research would be an advantage.

Handling of market feedback warranty issues related to HVAC system. Vendor visits for process verification at vendor for root-cause analysis of typical cases. 3G at dealer/customer location to identify the usage pattern for actual problem understanding and trouble-shooting Coordination with multiple product owners and process partners to ensure faster analysis and execution of quality improvements based on market feedback. FTA approach for solving complex market issues. Competitor process / design benchmarking. Diagnose and resolve customer complaints. Competency Required: Good understanding of HVAC parts like compressor, condenser, HVAC unit, control panel etc Expert in understanding drawings of HVAC parts. Profound knowledge of HVAC parts technology and blower motor manufacturing processes Good experience on root-cause analysis of defect. Well versed in QC tools, DOE, Six Sigma Analytical skills and logical approach towards problem solving Hands on experience in resolving complex market problems and able to concisely explain and present to related stake holders and management. Ability to analyze the data and propose solution future strategies. Good communication presentation skills Ability to work within strict timelines Specific Expertise for Functional Area: Experience of automotive AC refrigeration system (especially parts like compressor, condenser, HVAC unit, control panel etc )

What this job involves You will be responsible for managing daily operations at the site. You will be accountable for ensuring that all technical services are as per clients requirements. All electromechanical operations and their repair and maintenance will be in your purview. You would be managing the following: Develops/maintains effective Asset specific maintenance and safety procedure manuals. Ensuring proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission ofclient approved cost sheet to JLL office and follow up for invoice from JLL office Submitting the invoice to the client and following-up for payments. Client: You will be working on Lodha Azzuro, which is a Residential Building. Site dynamics: Work Schedule and other details: Reporting: You would be accountable to the Client. Sound like you Here is what were looking for: Being Analytical and Meticulous Paying attention to detail and having excellent problem-solving skills is essential. Teamwork and management skills are added advantages. You must have the capacity to multitask efficiently with excellent communication skills (written and oral) Qualifications You will have a Degree / Diploma in Electrical/Mechanical /Civil /Marine Engineering OR equivalent, with min 4 to 5 years of working experience in Facility Industry /Real Estate/ Hotel or Construction Industry. For residential sites candidates with residential experience will be preferred. What we can do for you: Overseeing all building systems including fire/life safety, MEP and all critical utilities. Ensuring the documentation of assets under asset list/ tracker. Ensuring the documentation and checking of the assets under defect liability period and AMC/CAMC in a tracker. Be responsible for hiring, training and development of shift engineers and maintenance staff. Formulating suitable budgeting controls and Monitoring SLAs & KPIs for JLL and outsourced agencies towards effective service deliverance. Maintaining service level agreements and keeping performance indicator scores above excellence. Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments. Overseeing all vendor quotations and invoices. Ensure proper signoffs for attendance and all the required details for cost sheet submission. Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice. Play a key role in managing Engineering operational accounts for buildings as required and assisting in budgeting. Recommending/implementing Asset specific maintenance, safety procedures and enforcing compliance To ensure all the planned preventive maintenance (PPM) are being timely carried out. Suggest and implement improvements for preventive maintenance programs as required. Coordinating with contractors, tenants and engineers. Maintaining service /repair contracts. Conducting risk/root-cause analysis in case of system failures and breakdowns and creating corrective /preventive action plan. Implementing and administering inventory control programs for purchase of parts and utilisation. Assessing of the building operations and working towards mitigation of highlighted inherent risks. Conducting regular inspections of operating MEP equipment systems; making necessary adjustments and managing controls as per requirements. Ensuring compliance with applicable codes, regulations, government agencies and company directives. Coordinate and maintain the as-built drawing and transition document library. Creating emergency response plan and taking part in evacuation drills. Maintaining engineering and other reports like DMR and MMR. Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.Facilitate the services under the Slogan No Safety No Work. Additionally, this role requires a thorough understanding of all safety and environmental concerns as they relate to the equipment and the overall plant arena.

Job Summary We are seeking an energetic Senior Data Engineer with hands-on expertise in Google Cloud Platform to build, maintain, and migrate data pipelines that power analytics and AI workloads. You will leverage GCP servicesBigQuery, Dataflow, Cloud Composer, Pub/Sub, and Cloud Storagewhile collaborating with data modelers, analysts, and product teams to deliver highly reliable, well-governed datasets. Familiarity with Microsoft Azure data services (Data Factory, Databricks, Synapse, Fabric) is valuable, as many existing workloads will transition from Azure to GCP. Key Responsibilities Design, develop, and optimize batch and streaming pipelines on GCP using Dataflow / Apache Beam, BigQuery, Cloud Composer (Airflow), and Pub/Sub. Maintain and enhance existing data workflows—monitoring performance, refactoring code, and automating tests to ensure data quality and reliability. Migrate data assets and ETL / ELT workloads from Azure (Data Factory, Databricks, Synapse, Fabric) to corresponding GCP services, ensuring functional parity and cost efficiency. Partner with data modelers to implement partitioning, clustering, and materialized-view strategies in BigQuery to meet SLAs for analytics and reporting. Conduct root-cause analysis for pipeline failures, implement guardrails for data quality, and document lineage. Must-Have Skills 4-6 years of data-engineering experience, including 2+ years building pipelines on GCP (BigQuery, Dataflow, Pub/Sub, Cloud Composer). Proficiency in SQL and one programming language (Python, Java, or Scala). Solid understanding of ETL / ELT patterns, data-warehouse modeling (star, snowflake, data vault), and performance-tuning techniques. Experience implementing data-quality checks, observability, and cost-optimization practices in cloud environments. Nice-to-Have Skills Practical exposure to Azure data services—Data Factory, Databricks, Synapse Analytics, or Microsoft Fabric. Preferred Certifications Google Professional Data Engineer or Associate Cloud Engineer Microsoft Certified: Azure Data Engineer Associate (nice to have) Education Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or a related technical field. Equivalent professional experience will be considered.