Posted:1 day ago|
Platform:
On-site
Full Time
• Define and implement Home Loan and LAP product strategies aligned with the organization’s growth targets.
• Design tailored offerings for salaried, self-employed, MSME, and LAP customer segments.
• Continuously monitor portfolio health, disbursement trends, and NPA behavior to revise product structures accordingly.
• Ensure compliance with RBI, NHB, and other applicable regulatory bodies.
• Establish frameworks to monitor sales practices, documentation integrity, and partner behavior.
• Lead periodic audits, compliance testing, and control implementation across the sales lifecycle.
• Draft and update credit policies, pricing norms, eligibility criteria, and risk parameters.
• Institutionalize maker-checker controls and approval mechanisms for deviations.
• Align product notes and process SOPs with internal audit, credit, legal, and operations.
• Guide large sales teams and channel partners on compliant selling practices, due diligence, and product structuring.
• Conduct regular product training, policy refreshers, and compliance sensitization programs.
• Provide escalation support and resolution for high-value or sensitive sales cases.
• Collaborate with Credit, Legal, Risk, Operations, and Technology to drive product innovations and system improvements.
• Play a key role in digital process automation for compliant onboarding and disbursement workflows.
• Lead product rollouts, regional adaptations, and pilot programs in new markets.
• Monitor early delinquency trends, documentation discrepancies, and customer grievances related to product miscommunication.
• Lead root-cause analysis and implement corrective action plans.
• Provide strategic inputs to the Board/Leadership through structured dashboards and regulatory MIS.
• Deep expertise in Home Loan & LAP products, credit policies, and underwriting standards.
• Strong command over regulatory compliance, RBI/NHB circulars, and fair practice codes.
• Proven track record in leading product teams, managing compliance risk, and supporting large sales organizations.
• Excellent interpersonal, training, and leadership skills.
• Advanced skills in Excel, MIS, and product/process documentation.
• Postgraduate in Finance, Business Administration, Law, or related field (MBA/CA/LLB preferred).
• 15 years of experience in product and compliance roles in the Banking/NBFC sector with a strong focus on HL & LAP.
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