Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback Leads a team of Senior Managers whose teams manage multiple systems through maintenance, modification and problem resolution, in order to support ongoing delivery of services and/or operations. Accountable for ensuring the senior management team have a close working relationship with Production Support Application Service Managers, in other regions Manages and organises team of ~340 (locally) Senior escalation point of contact for Banking APS&E team during India time-zone Leads recovery triages for Business Impacting Incidents during the India time-zone Accountable for ensuring the GBS India Production Support teams meet all required standards and SLAs, for example but not limited to, Incident Management, Problem Management, RISE deliverables and Release Management Develops and delivers the strategy for this function Ensures effective communication to stakeholders & senior management on all issues and incidents Creates an inclusive and healthy working environment and helps to resolve organisational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organisation and its resources to achieve them Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Establishes a culture of risk and compliance management, ensuring the organisation is compliant with all applicable policies and standards Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organisation Managerial Responsibilities: This position will also have responsibilities for managing associates all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimise operations Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organisation People Manager & Coach: Coaches to sustain and elevates organisational performance while differentiating to ensure pay for performance Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organisation, while supporting enterprise talent needs Driver of Business Outcomes: Mobilizes organisational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage Skills: Risk Management Financial Management Business Acumen Influence Result Orientation Technical Strategy Development Analytical Thinking Collaboration Data Management Stakeholder Management Architecture DevOps Practices Solution Delivery Process Solution Design User Experience Design Required: Bachelor’s degree in Computer Science, Information Technology, Engineering or related field Experience in the financial services industry particularly in the areas related to Banking Production Services Minimum of 15 years of experience in technology leadership roles, with a proven track record of managing large (100+), complex technology teams and projects Demonstrated ability to lead, mentor and motivate high performing technical teams Proven experience in strategic planning and execution Ability to manage multiple projects and multiple senior level stakeholders Excellent verbal and written communication skills Ability to work collaboratively across departments and with senior management Strategic thinker with continual improvements at the forefront Excellent communication skills, experience of addressing a large audience to deliver key messages Innovation

In this role, you will: Lead cross functional teams to strategize, plan, and execute a variety of programs, services and initiatives Drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate Review strategic approaches and effectiveness of support function and business performance Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans Collaborate and consult with members of the Business Execution team and team leaders to drive strategic initiatives Influence, guide and lead less experienced Strategy and Execution staff within the group Required Qualifications: 5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Banking product experience, with a strong understanding of commercial banking credit and non-credit products, in addition to having product profitability and return on capital concepts to evaluate relationship and product profitability Experience with sourcing and using data from ProfitView or WCDIR PowerBI and SQL experience to efficiently work with large data sets and perform data analysis Strong data analysis skills with the ability to navigate and analyze large data sets across multiple factors work with urgency

Preferred candidate profile Proven experience in a senior data leadership role, with a track record of influencing and shaping data strategy. Deep understanding of data engineering, analytics, and data science disciplines. Experience with cloud-based data technologies, particularly AWS, Databricks. Experience with streaming platforms such as Kafka, Apache Pulsar. Experience with a combination of Python, Scala, Spark and Java. Experience in building or scaling data teams in a Global Capability Center (GCC).

Advise,counsel and influence the business leadership team in executing the business plan. Build strong relationships to partner effectively with a variety of constituents. Proactively manage risk to safeguard the company's reputation. Drive change through organization design and operationalization of organizational models. Advise on employee relations issues. Liaise with the Staffing team on acquiring key talent. Lead the year-end compensation process. Drive initiatives focused on employee satisfaction. Participate in global initiatives across the HR team. Manage relationship with Line of business and ability to manage LOB interactions Partner with business to mitigate People/Legal risk Ensure effective cascading of HR policies & practices across the organization IC role

Develop and implement HR tech, ensuring alignment with engineering best practices. Collaborate with cross-functional teams, including HR, Product, Finance, Design, and Operations to align technology initiatives with overall business objectives. Continuously assess and optimize HR systems, processes, and workflows to enhance efficiency, user experience, and data integrity. Ensure HR technology systems comply with regulatory requirements, industry standards, and data security protocols. Execute on modern platform architecture approaches to meet key business objectives and provide end-to-end HR technology solutions. Support change management efforts related to HR technology implementations, upgrades, and process enhancements, ensuring successful adoption and integration. Participate in testing and release management within Agile pod(s) to ensure a successful end-user experience for all deployments.

Preferred candidate profile Knowledge of enterprise architecture and its role in aligning engineering directions to business priorities. Appreciation for modern software engineering methods and their application in regulated organisations with a complex legacy landscape. Architecture certification such as TOGAF/Zachman is must.

Private Equity

Manages relationships with business and technology executives/sponsors and vendors for technical products and understands the work deliverables and performance of the Technology Management team by following outcomes from business and client feedback Leads a team of Senior Managers whose teams manage multiple systems through maintenance, modification and problem resolution, in order to support ongoing delivery of services and/or operations. Accountable for ensuring the senior management team have a close working relationship with Production Support Application Service Managers, in other regions Manages and organises team of ~340 (locally) Senior escalation point of contact for Banking APS&E team during India time-zone Leads recovery triages for Business Impacting Incidents during the India time-zone Accountable for ensuring the GBS India Production Support teams meet all required standards and SLAs, for example but not limited to, Incident Management, Problem Management, RISE deliverables and Release Management Develops and delivers the strategy for this function Ensures effective communication to stakeholders & senior management on all issues and incidents Creates an inclusive and healthy working environment and helps to resolve organisational impediments/blockers by sponsoring opportunities that improve processes, staying close to teams and their experiences, and identifying new opportunities to enhance efficiency and gain a competitive advantage Conducts portfolio level resourcing and financial management activities, establishes target outcomes through objectives and key results, tracks strategic technology outcomes aligned to the portfolio strategy, and promotes the organisation and its resources to achieve them Facilitates performance and career development of teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills Establishes a culture of risk and compliance management, ensuring the organisation is compliant with all applicable policies and standards Ensures that execution is aligned with Portfolio strategy by working with Portfolio Product Executives and other value stream stakeholders Manages procurement, vendor evaluations, and negotiating vendor contracts for technical products and services for the organisation Managerial Responsibilities: This position will also have responsibilities for managing associates all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Diversity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company D&I goals Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimise operations Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organisation People Manager & Coach: Coaches to sustain and elevates organisational performance while differentiating to ensure pay for performance Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organisation, while supporting enterprise talent needs Driver of Business Outcomes: Mobilizes organisational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage Skills: Risk Management Financial Management Business Acumen Influence Result Orientation Technical Strategy Development Analytical Thinking Collaboration Data Management Stakeholder Management Architecture DevOps Practices Solution Delivery Process Solution Design User Experience Design Required: Bachelor’s degree in Computer Science, Information Technology, Engineering or related field Experience in the financial services industry particularly in the areas related to Banking Production Services Minimum of 15 years of experience in technology leadership roles, with a proven track record of managing large (100+), complex technology teams and projects Demonstrated ability to lead, mentor and motivate high performing technical teams Proven experience in strategic planning and execution Ability to manage multiple projects and multiple senior level stakeholders Excellent verbal and written communication skills Ability to work collaboratively across departments and with senior management Strategic thinker with continual improvements at the forefront Excellent communication skills, experience of addressing a large audience to deliver key messages Innovation

Fully understand the Trade Finance Domain, Comply with applicable laws, regulations, and enterprise policies (including issue management and escalation policies) and understanding the company's Risk Management Framework. Actively engage with transformation partners to ensure Trade Finance operations continue to improve on operational risk, reduce manual errors and improves customer service. 3+ years of experience with 3+ years in managing Trade Finance operations in a global Banking / Financial Services environment preferably with CDCS qualification Well versed in various ICC rules (e.g. UCP600, ISPB745 & Incoterms). Mandate CDCS certification Working knowledge of complex L/C structure, documentation, governing rules, standards and regulations, policies, international and domestic bank operations and credit risk implications. Demonstrated understanding of the importance of compliance and regulatory requirements in international banking.

Role & responsibilities Managing closure of books of accounts on a monthly, quarterly and annual basis. Presenting month end results to management Assisting in signing off on monthly/quarterly results Implementation of new accounting requirements such as lease accounting, ESOP accounting etc. Liaising with auditors (internal and external) to get statutory and internal audits completed Managing compliances related TDS, advance tax, GST and STPI Managing a strong relationship with banking partners Assisting in reporting to India Board and Management Risk Management: Governance and oversight of controls and procedures, ensuring they are effective and operated in line with policy requirements Continuous improvement, innovation and process development to improve efficiencies within the team At least 10 years' experience in Financial control or Financial accounting, preferably for India legal entity of a global GCC At least 5 years' experience with IFRS/ Ind AS At least 10 years' experience working with SAP, Hyperion or other ERP systems Qualification Requirements Tertiary qualified in Finance, Accounting Business or related field CA/CPA qualified

Impact & contribution: Credit analysis, decisioning, verification, monitoring throughout the credit lifecycle; the development of credit policy; or the implementation of credit strategies, including problem asset strategies; across the retail or corporate business Roles & Responsibilities: Review and analyse home loan applications against credit limits and frameworks. Apply your knowledge of Australian home loan lending processes and regulations. Support credit risk management initiatives by working with management teams. Utilize data analysis tools and techniques to assess and manage credit risks associated with home loan applications. Collaborate effectively within a team environment to meet deadlines. Communicate credit risk analysis results clearly and concisely. Participate in the development and implementation of credit risk assessment tools and processes. Work productively as part of a team or independently to meet deadlines; provides coaching to team members. Communicates results and analysis of credit risks to management and key internal stakeholders and actions those with the business unit Essential Skills: Minimum of 5 years' experience in a related credit risk analysis or verification role. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite and data analysis tools. Working knowledge of Australian home loan lending principles and regulations. Education Qualifications: Bachelor's degree in a relevant field such as Finance, Accounting, or Business.

Key Responsibilities Incident Response & Management Serve as the primary point of contact for managing high-impact incidents related to payments, ensuring quick resolution and minimal service disruption. Lead real-time incident resolution efforts by diagnosing issues, engaging relevant stakeholders, and driving incidents to closure. Prioritize, track, and document all incidents, ensuring they are managed within defined Service Level Agreements (SLAs). Establish and enforce escalation protocols , ensuring that critical incidents receive immediate attention from senior leadership and engineering teams. Work closely with banks, payment processors, and regulatory bodies to resolve incidents affecting transaction processing and reconciliation.

Preferred candidate profile 15+ years experience in the Technology industry. 5+ years Architecture Experience with developing or running agile practices in large organisations with regulatory and legacy constraints. Business acumen in capital markets (including trading & settlement), banking and the financial services industry as a whole will be an advantage.Engagement and influence in legacy platform systems decom / tech debt embedded in the roadmap.

In this role, you will: Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business Work independently to make recommendations for support function by providing support and leadership Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience Collaborate and consult with team leaders in developing project plans, policies and procedures Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners Required Qualifications: 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Payment Operations, Incident management, client Support or Information Technology or equivalent knowledge of payments and payment technology. Ability to understand payment flow topics from a strategic and business perspective in order to translate that in executive language. Experience in payments/ Operations command center / Customer service or Relevant experience. Building strong relationships and collaborating across large organizations. Strong knowledge of payment systems, processes. Excellent leadership and team management skills. Proficient in data analysis and reporting tools. Exceptional problem-solving abilities with a focus on incident resolution. Ability to work in a fast-paced environment and meet deadlines. Ability to work in a high-pressure environment with a 24/7 operational focus. Flexibility to work different shifts and be on-call as required Job Expectations: Real-Time Monitoring: Maintain and provide support in a 24x7 model for the most complex and broad technological business solutions which have direct and significant impact on strategic payments objectives. Monitor & manage day to day operations of the command center ensuring all payment processes and tasks functioning smoothly and efficiently. Client Query Management: Serve as the primary point of contact for handling and resolving critical client queries in real time. Collaborate with internal teams such as Operations, IT, Product & GTM to ensure timely resolution of client issues. Incident Management: Act as a point of contact for payment-related incidents, coordinating the response and resolution efforts across relevant teams. Facilitate communications to internal partner groups, management and other interested parties regarding overall payment system status, volumes, health, and issues/incidents.

Acts as a liaison between client area and technical organization by planning, conducting, and directing the analysis of complex business problems to be solved with automated systems. Liaise with line of business partners, technology teams, and the application vendor to document and troubleshoot production support issues. Lead or participate in providing technology initiatives for simple to moderately complex business problems within technology business systems . Contribute to the development of systems and procedures that are both cost effective and meet the relevant business requirements . Evaluate moderately complex business, operational, or technical challenges that require an in-depth evaluation of planning and direction conducted to resolve complex business problems Collaborate and consult with business and technology teams to evaluate and resolve issues in order to provide technological solutions and manage both project schedules and deliverables. Provides technical assistance in identifying, evaluating, and developing systems and procedures that are cost effective and meet business requirements. Works with user groups to provide training, resolve questions, assess user needs, and recommend changes. Prepares specifications for system changes. Provide Loan Accounting production support which includes working with operations users, technology and Loan Accounting vendor to resolve issues.

Role & responsibilities :- R2R Preferred candidate profile :- Open for US Shift

Role & responsibilities :- R2R Preferred candidate profile :- Open for US shift

MAJOR RESPONSIBILITIES AND ACCOUNTABILITIES Serves as the main point of contact for questions, issues, and escalations Monitors completion of activities, team productivity and quality, ensuring deadlines and compliance standards are met. Conducts meetings with team leads to review performance, discuss outcomes, and provide feedback or improvement plans when necessary. Monitors attendance to ensure team complies with company policies. Conducts weekly team meetings to provide updates, discuss team goals, and address any team concerns. Addresses escalated requests and expedites urgent cases to meet the needs of the business. Identifies areas of improvement and collaborate with leadership to implement best practices. Provides education and/or refresher training to the team as necessary. Participates in leadership meetings to report on KPIs, discuss trends, and opportunities for improvement. Assists in the onboarding and training of new employees. Assists with special projects and other duties as assigned. Managing end to end period close general accounting activities Expertise in accounting across Journals, BS Reconciliations and Reporting Experience in P&L reviews, BS analysis and work with business to provide commentaries Expertise is SOP creation and process flows Experience in driving process improvements and transformation Ability to work with team of accountants and ensure timely and accurate delivery as per agreed KPI/ SLA Experience working with Leading ERP and tools like SAP, Oracle, JDE, Lawson, Blackline, Trintech etc Publish timely and accurate metrics/KPI/SLA Proficient using office productivity software tools Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook, etc.

Preferred candidate profile : 15+ years experience in the Technology industry. 5+ years Architecture Experience with developing or running agile practices in large organisations with regulatory and legacy constraints. Business acumen in Personal Banking (Retail banking or Consumer banking) .Engagement and influence in legacy platform systems decom / tech debt embedded in the roadmap.

Legal and compliance