Technical Manager

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About Sureify

Sureify is dedicated to modernizing the life insurance and annuity industry. We provide cutting-edge digital solutions that empower insurers to easily engage with, sell to, and service their customers. Our mission is to drive meaningful digital transformation by offering scalable technology that enhances customer engagement and streamlines carrier operations. Sureify's products deliver the advanced digital experiences that life insurance carriers, agents, employees, and consumers now expect in this rapidly evolving technological landscape. At Sureify, we cultivate a culture that prioritizes innovation, collaboration, and continuous learning.

About the Role

end-to-end delivery of software projects

What We Look For

We are interested in self-motivated individuals who can easily function in a high-demand,

performance-driven environment. In addition, we are looking for individuals who recognise the team's accomplishments before their own and are sought after as people developers. If you are passionate about problem-solving and helping our customers with some of their most complex issues, this role is for you.

Key Requirements & Responsibilities:

1. Project & Delivery Management

• Own end-to-end delivery of multiple software projects, from planning through execution and release
• Manage Project scope and milestones effectively
• Project estimations, assessing resource needs and allocation
• Ensure projects are delivered on time, within scope, and within budget
• Identify and mitigate delivery risks, dependencies, and bottlenecks
• Collaborate with Product Managers, Architects, QA, and other stakeholders to align delivery with business goals
• Track and report project progress, metrics, and outcomes to leadership
• Ensure adherence to engineering best practices, SDLC processes, and quality standards

2. Technical Leadership

• Provide technical guidance and decision-making across projects
• Review system designs, architecture, and key technical solutions
• Ensure code quality through reviews, standards, and best practices
• Support teams in resolving complex technical challenges
• Drive adoption of modern tools, frameworks, and engineering practices
• Balance short-term delivery needs with long-term technical scalability

3. People Management & Team Leadership

• Lead and manage a team of software engineers and/or technical leads
• Conduct regular 1:1s, performance reviews, and career development discussions
• Set clear goals, expectations, and development plans for team members
• Mentor and coach engineers to improve technical and professional skills
• Foster a high-performance, collaborative, and inclusive team culture
• Support hiring, onboarding, and team capacity planning
• Address performance issues constructively and proactively

4. Stakeholder & Communication Management

• Act as a primary point of contact for delivery-related communication
• Translate business requirements into actionable technical plans
• Communicate risks, trade-offs, and progress clearly to non-technical stakeholders
• Partner with cross-functional teams (Product, UX, DevOps, QA, Support)

Required Skills & Qualifications

• Overall 12+ years of Industry experience and a minimum of 4+ years of experience as Technical Manager,
• Strong Experience developing production code using TypeScript, Go-Lang, PHP, React, Node JS. Expertise in a few of these technologies is mandatory.
• Experience developing SaaS applications that run on top of AWS (and familiarity with S3, EKS, RDS, EC2)
• Familiarity with Docker
• Experience with CI/CD tooling
• Collaborate on complex customer requirements with internal and external stakeholders
• Contribute towards the design of a specific customer implementation over the development lifecycle, with a particular focus on delivery components
• A desire to work with engineers to develop their test-driven development practice
• A firm understanding of object-oriented design or functional programming, as well as common data structures and algorithms
• Strong communication skills and the ability to work collaboratively with cross cross-functional team
• Experience working with 3rd party software integrations (REST APIs, SOAP APIs, XML, JSON, etc.)
• Experience building secure applications and methodically improving application performance (Profilers, APM tools, Security scanning tools)

Experience Needed to Qualify

• Bachelor’s or Master's degree in Computer Science or related field
• Minimum 12+ years of work-related experience
• Experience in developing complex integrated technical solutions involving vendor software across the development lifecycle
• Experience building customer solutions using existing assets and capabilities, including alliances
• Problem-solving skills, costing, and technology-based solutions with deals and offerings
• Industry knowledge across different technologies, especially in Cloud/SaaS/PaaS solutions and the role of IT in digital change
• Experience in Insurance Technology solutions (preferably policy administration systems), in Life & Annuity, will be an added advantage

Why Join Sureify?

At Sureify, you’ll be part of a collaborative, innovation-driven culture where your expertise will directly influence the quality and success of products, transforming the life insurance landscape. You’ll work alongside passionate technologists and industry experts, tackling complex challenges with cutting-edge technologies while helping shape the future of digital insurance.

Our Guiding Principles

Our products are for nothing if their creators are not fulfilled in their work. We want our employees to flourish at Sureify. We do not fawn over status or titles; instead, we honour effort and intelligence. The best idea wins, no matter which colleague proposed it. We do not shortcut our mission with overblown claims or false promises. Sticking to the truth is both a strategy and a principle for us.

Sureify is an Equal Opportunity Employer committed to diversity. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, sex, sexual orientation, gender perception or identity, age, disability, veteran or military status, or any other basis prohibited by law.