- Job Title Technical Consultant (Full Time – Regular Employment)
- Department Professional Services
- Reporting to Practice Lead – Technical Consulting
- Working Hours 9 AM – 6 PM (Eastern Time)
- 6:30 PM – 3:30 AM IST: During Daylight Saving Time (EDT: March–Nov)
- 7:30 PM – 4:30 AM IST: After Daylight Saving Time (EST: Nov–March)
- Location India : This is a remote opportunity Candidate can work from anywhere in India
Job Summary
As a member of the PairSoft Professional Services Technical team, you will own performing setup / install, configuration, and integration of our software. Directly working with and assisting our professional services project teams to on board new customers and to troubleshoot and advance the usage of existing customers. We ask that you bring to our company your technical skills, enthusiasm, and a strong desire to learn. In return, we will provide the opportunity to grow your technical skills and business knowledge, as we help clients make their operations more efficient and effective.This will start as an individual contributor role within a team of peers reporting to the Practice Lead in the Professional Services team. Based on performance, the role can evolve to include architecting, developing, testing (QA and UAT) advanced configurations, and/or directly collecting and documenting customer requirements.
Responsibilities / Essential Functions
- Installs and configures PairSoft products and applications in both Cloud and On-Premise environments, ensuring compatibility and performance.
- Provides technical guidance on product prerequisites, system compatibility, and deployment best practices tailored to client environments.
- Assists in identifying and troubleshooting product-related defects, escalating to development or engineering teams when necessary.
- Participates in client meetings and internal project discussions, offering technical input on feasibility, architecture, and integration strategies.
- Identifies opportunities for improving product functionality, integration flow, or deployment methodology and relays structured feedback to internal teams.
- Documents technical implementation approaches, custom workflows, and client-specific configurations to support repeatable best practices.
- Designs, develops, and tests custom configurations, API integrations, and automation workflows within the PairSoft platform and connected systems.
- Supports and maintains active configurations and custom JavaScript modules, monitors logs for performance optimization, and troubleshoots end-user issues.
- Performs other technical consulting or engineering duties as assigned within the scope of Product Services or Professional Services.
Requirements:
Education & Background:
- Bachelor’s in computer science, Information Systems, or equivalent.
- 3+ years of hands-on experience in enterprise software integration, development, or systems administration.
ERP/CRM and SaaS Experience:
- At least 1 year of experience with ERP or CRM integrations for SaaS applications.
- Hands-on with platforms such as Microsoft Dynamics GP/SL/365BC, Blackbaud, NetSuite, or Sage.
API & Integration Experience:
- Strong understanding of RESTful API design, structure, and data exchange standards.
- Skilled in authenticating, consuming, and troubleshooting web services via JSON and XML payloads.
Experience with:
- Creating or consuming OAuth 2.0 and Bearer token authenticated endpoints.
- Using Postman, Swagger, or API Gateways for testing and documenting APIs.
- Building middleware or integration layers using Node.js, custom scripts, or workflow platforms.
- Direct integration into ERP systems via SQL Server, ODBC, or custom connectors.
Technical Coding/Scripting Skills:
Ability to write modular, event-driven scripts to extend platform functionality.
Usage of JavaScript within integration layers, form customizations, or automation scripts.
Able to write efficient SQL queries, stored procedures, and views for data manipulation and reporting.
- Familiar with XML, JSON, and PowerShell scripting.
Experience with automation tools, workflow engines, or platforms like n8n, Zapier, or Microsoft Power Automate is a plus.
Networking & Infrastructure Knowledge:
- Working knowledge of IIS, SSL/TLS, firewall rules, and port configurations.
- Familiarity with SSO, OAuth, SAML, and Azure Active Directory, OKTA, or OneLogin.
Remote Work Capability:
- Comfortable working independently in remote/distributed teams, with the requirement of uninterrupted electricity supply and strong internet bandwidth to ensure seamless productivity in a remote environment.
Uses tools such as MS Teams, Zoom, Confluence, Jira, or GitHub for collaboration.
Work Hours:
- Must be available to work during standard business hours in the Eastern US Time Zone (EST/EDT) : 9 AM TO 6 PM (EST)
Relevant Industry Experience (Nice to Have):
- Familiarity with AP automation/document management platforms like:
- KwikTag, Altec DocLink, Stampli, Metafile
- ReqLogic, AvidXchange, IBM Filenet, Laserfiche, Hyland
- Experience working with copier OEM/reseller environments is an added benefit.
About The Company
We are a global team of innovators and advocates transforming how financial data is captured, stored, and manipulated with our comprehensive suite of automation technology. Our platform seamlessly integrates with your existing ERP for an unrivaled end-user experience. We do the heavy lifting so accounting, procurement, and fundraising teams can do their best work.PairSoft’s aspires to be the strongest procure-to-pay platform for the mid-market and enterprise, with close integration to Microsoft Dynamics, Blackbaud, Oracle, SAP, Acumatica and Sage ERPs.At PairSoft, we are passionate about innovation, transparency, diversity, and advocating on behalf of our customers and communities we support. We offer exciting career opportunities and a collaborative culture that allows individuals to learn, grow, and create meaningful impact. We are expanding and seeking team players who are eager to jump in and contribute to our rapid growth!PairSoft is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other protected status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please email us at: careers@pairsoft.com.To read our Candidate Data Privacy Notice - including GDPR - click here.Powered by JazzHRnWCub7OWFH
