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Job Description Your impact Support an industry-leading Engineering team with your skills in supporting complex Linux-based applications, service affecting performance analytics, and developing and executing automated and manual test cases. You will take system specifications from paper to a fully functional system with the ability to do what the system was designed to do. Then, continue to support that system through its whole life cycle. What You Will Do You will work with a team, and agile in your day-to-day priorities. You will demonstrate your ability to design, install, configure, upgrade, and troubleshoot both Linux operating systems and Linux-based applications. You will demonstrate your ability to deliver high-quality results in a fast-paced environment and be comfortable managing, manipulating, and summarizing large quantities of data. Use performance analytics to track, aggregate, and visualize key performance indicators over time for different areas of the network. Configuring Linux-Based applications collecting and analyzing data develop and execute performance load and stress scenarios and test cases. Create, test, and deploy procedures in production systems; create and perform scripts; provide troubleshooting support for architecture infrastructure and network engineering teams on the servers you are responsible for. Use troubleshooting procedures and technical information to identify the severity of incidents and carry out accordingly the resolution process; research issues that do not have a recognized solution and prepare a resolution process; maintain local documentation which gets updated on all features of servers. Perform analysis and/or troubleshooting of high visibility tasks or issues. Configuration of Complex Systems to create products and services Take ownership and administrative responsibilities for the equipment in the data centers that provide products and services for Commercial Aviation. You will create, modify, or improve shell and Python scripts to fix issues, enhance functionality, or update Linux-based applications. Your Required Experience/skills Bachelor’s degree in computer science, computer engineering, or related technologies. Seven years of experience in systems engineering within the networking industry. Expertise in Linux deployment, scripting and configuration. Expertise in TCP/IP communications stacks and optimizations Experience with ELK (Elasticsearch, Logstash, Kibana), Grafana data streaming (e.g., Kafka), and software visualization. Experience in analyzing and debugging code defects in the Production Environment. Proficiency in version control systems such as GIT. Ability to design comprehensive test scenarios for systems usability, execute tests, and prepare detailed reports on effectiveness and defects for production teams. Full-cycle Systems Engineering experience covering Requirements capture, architecture, design, development, and system testing. Demonstrated ability to work independently and collaboratively within cross-functional teams. Proficient in installing, configuring, debugging, and interpreting performance analytics to monitor, aggregate, and visualize key performance indicators over time. Proven track record of directly interfacing with customers to address concerns and resolve issues effectively. Strong problem-solving skills, capable of driving resolutions autonomously without senior engineer support. Experience in configuring MySQL and PostgreSQL, including setup of replication, troubleshooting, and performance improvement. Proficiency in networking concepts such as network architecture, protocols (TCP/IP, UDP), routing, VLANs, essential for deploying new system servers effectively. Proficiency in scripting language Shell/Bash, in Linux systems. Proficient in utilizing, modifying, troubleshooting, and updating Python scripts and tools to refine code. Excellent written and verbal communication skills. Ability to document processes, procedures, and system configurations effectively. Your success in this role will look like: Ability to Handle Stress and Maintain Quality. This includes resilience to effectively manage stress and pressure, as well as a demonstrated ability to make informed decisions, particularly in high-pressure situations. Excellent written and verbal communication skills. It includes the ability to document processes, procedures, and system configurations effectively. It is required for this role to be on-call 24/7 to address service-affecting issues in production. It is required to work during the business hours of Chicago, aligning with local time for effective coordination and responsiveness to business operations and stakeholders in the region. It would be nice if you had: Solid software development experience in the Python programming language, with the ability to understand, execute, and debug issues, as well as develop new tools using Python. Experience in design, architecture, traffic flows, configuration, debugging, and deploying Deep Packet Inspection (DPI) systems. Proficient in managing and configuring AAA systems (Authentication, Authorization, and Accounting). How we support you: Hybrid work environment offering up to two days per week work from home (for eligible positions) Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally! Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events and recognition programs. Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more! These benefits are designed to support your overall well-being and help you succeed in your role. Equal Employment Opportunity Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law . While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match. About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners. At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise. Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information (“PII”) with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes. Intelsat is an Equal Opportunity Employer Show more Show less
