Support Engineer, SAP

Job Description

About Rimini Street, Inc. Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments. To learn more, please visit www.riministreet.com, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn. We are actively seeking a Support Engineer, SAP ARIBA Technical . This role is based in India, Hyderabad. About Rimini Labs India. Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Labs India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Labs India started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc). Rimini Labs India gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Labs India is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion. Rimini Labs India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software. Position Summary In this role, you would design, configure, and implement integrations between SAP Ariba and SAP S/4HANA utilizing the SAP Cloud Integration Gateway (CIG). Collaborate with business stakeholders to gather integration requirements and translate them into effective integration solutions. Develop and maintain integration scenarios, mappings, and transformations to ensure seamless data exchange and process synchronization. Monitor integration processes, troubleshoot issues, and optimize performance to ensure data consistency and accuracy. Provide technical expertise and support for SAP Ariba CIG-related inquiries, enhancements, and projects. Collaborate with cross-functional teams, external partners, and vendors to ensure successful integration delivery. Stay updated with SAP Ariba CIG capabilities and enhancements to drive continuous improvement in integration processes. Essential Duties And Responsibilities Lead end-to-end integration of SAP Ariba with SAP S/4HANA or ECC using Cloud Integration Gateway (CIG). Configure, monitor, and troubleshoot CIG connections between Ariba and backend systems. Collaborate with functional teams to gather integration requirements and design solutions. Develop and maintain integration mapping documents, interface specs, and process flows. Support deployment of Ariba modules (Sourcing, Procurement, Contracts, etc.) by ensuring successful data exchange via CIG. Coordinate with SAP and Ariba support teams for incident resolution and issue tracking. Provide guidance and best practices for Ariba CIG configuration, middleware usage, and system setup. Perform unit testing and support user acceptance testing (UAT) for integration scenarios. Strong understanding of debugging failed transactions and analyzing XML formats for error resolution in SAP Ariba. Technical Skills: Proficiency in SAP ARIBA CIG, Configuration management, ABAP, Web Dynpro, and other relevant technologies. Integration Skills: Experience with integrating SAP Ariba CIG with other SAP systems and third-party applications Problem-Solving Skills: Ability to identify, analyze, and resolve technical issues effectively. Communication Skills: Excellent communication skills to interact with clients, functional consultants, and other team members. Preferred Qualifications & Experience Bachelor’s degree in Computer science, Information Systems, or related field. 6–8 years of overall experience in SAP technical roles. 2+ years of hands-on experience with Ariba CIG integration. Must have worked as ABAP Technical consultant for ARIBA Projects Strong knowledge of SAP ERP (S/4HANA or ECC) integration points with Ariba (e.g., master data, purchase orders, invoices). Experience with middleware tools (SAP CPI, PI/PO) and EDI/XML formats. Familiarity with Ariba Network, ANID, and Ariba Document routing. Strong debugging and problem-solving skills in a multi-system landscape. Excellent written and verbal communication skills. Why Rimini Street? We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: Company We dream big and innovate boldly. Colleagues We work with extraordinary people who create a culture of mutual respect and collaboration. Clients We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service. Community We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities. Accelerating Company Growth Nasdaq-listed under ticker symbol RMNI since October 2017 Over 5,800 signed contracts to date, including Fortune 500 and Global 100 companies Over 2,000 team members in 23 countries US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: https://www.riministreet.com/company/awards/ Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. To learn more about how Rimini Street is redefining the enterprise software support industry, visit http://www.riministreet.com Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees. Show more Show less