519 Service Now Jobs - Page 5

Title: Senior DevOps Infrastructure Engineer Role & responsibilities : Minimum six (6) years experience in Infrastructure engineering and DevOps tools platform engineering or Cloud engineering Minimum two (2) years of cloud infrastruture engineering and DevOps tools platform engineering. Experience in 1 of the following: Azure (preferred), AWS or GCP. Bachelor's degree in Computer Science or related field and Minimum six (6) years experience in System administration and Cloud Platform engineering Skills : Linux Administration, Kubernetes, Networking, Docker, Python, Ansible, GitHub, Jenkins, Artifactory.

As a Communication Manager at FIS, you will play a crucial role in ensuring clear and effective communication during incidents. You will be responsible for both internal and external communication, ensuring stakeholders are kept informed and updated throughout the incident resolution process. Your attention to detail, problem-solving skills, and ability to work both independently and collaboratively will be key to success in this role. Key Responsibilities: - Craft and disseminate clear, accurate, and timely updates about incidents to internal and external stakeholders - Regularly update status pages and communication channels to inform stakeholders about incident progress and resolution - D...

Role Overview: Genpact is a global professional services and solutions firm focused on delivering outcomes that shape the future. With a team of over 125,000 professionals across 30+ countries, we are driven by curiosity, agility, and the desire to create lasting value for our clients. Our purpose is the relentless pursuit of a world that works better for people, serving and transforming leading enterprises worldwide with our deep business knowledge and expertise in digital operations, data, technology, and AI. Key Responsibilities: - Process invoices with PO & Non-PO requirements - Reconcile processed work by verifying entries and comparing system reports - Plan production daily and allocat...

As a Management Trainee at Genpact, your role involves processing Purchase Orders, Non-Purchase Orders (FI), and eInvoices following the established process. You will be responsible for reconciling the processed work by verifying entries and comparing system reports. Additionally, you will need to charge expenses to accounts and cost centers by analyzing invoice/expense reports and recording entries. Your daily tasks will include production planning and allocating the inflow volume to respective team members. You will also process travel and expense reports of employees by receiving and verifying expense reports for advances and receipts. It is essential to have good knowledge of Excel repor...

As an IT CAD Applications specialist at Pall Corporation, you will play a crucial role in enabling efficient and scalable PLM solutions for the organization. Your primary responsibility will be to automate and streamline operational processes, ensuring smooth deployment and monitoring of applications on the Autodesk Fusion platform. - Map workflows and merge data from sources such as Lotus Notes, SharePoint, and other engineering applications into Autodesk Vault, Windchill, or Fusion Manage to ensure seamless data migration and integration. This involves understanding existing workflows, mapping to target system workflows, and executing data migration plans for data integrity and consistency...

Role Overview: As a Mulesoft Architect at NTT DATA, you will design and develop IT applications architecture solutions to address business problems in alignment with enterprise architecture direction and standards. Your work assignments will be straightforward and of moderate complexity, involving technical planning, architecture development, and modification of specifications. You will be responsible for developing specifications for new products/services, applications, and service offerings, as well as assessing the compatibility and integration of products/services to ensure an integrated architecture across interdependent applications. Key Responsibilities: - Design and develop IT applic...

Role Overview: As a Technical-Specialist Big Data (PySpark) Developer, you will be responsible for designing, developing, and unit testing software applications in an Agile development environment. You are expected to ensure the delivery of high-quality, maintainable, scalable, and high-performing software applications. Your strong technological background, expertise in Python and Spark technology, and ability to work independently will be crucial in guiding and mentoring junior resources within the team. Your role will involve extensive use of Continuous Integration tools and practices to support Deutsche Bank's digitalization journey. Key Responsibilities: - Design and propose solutions fo...

As a Manager Information Security, you will be responsible for overseeing release management, vulnerability management, and utilizing IT service tools such as JIRA and ServiceNow. Your role will involve managing access controls, security audits, vendor coordination, and production release cycles within a fast-paced, multi-vendor, and geographically distributed environment. Key Responsibilities: - 6+ years of hands-on experience in the Information Security domain - Proficiency in JIRA and ServiceNow - Experience with Vulnerability Management Tools like Fortify or similar - Exposure to Release and Change Management Processes - Managing L1 and L2 support tickets while adhering to SLAs - Experti...

As a RPA Developer at Mizuho Global Services India Pvt. Ltd., you will be responsible for leading projects with 14+ years of solid working experience. Your key responsibilities will include: - Previous Assignment in a technical domain/sector is a must - Proven project management and team management experience on key projects - Handling a team of at least 5 members - Experience in financial services with stakeholder management - Managing all stages of projects and thorough knowledge of Project Management methodologies - Understanding how RPA technologies interface with business applications - Familiarity with front and back-office processes - Strong knowledge of SDLC/Agile Methodology - Exper...

As a Qualys Analyst, your role will involve maintaining and managing the global infrastructure setup for Asset Inventory & Vulnerability management. You will be responsible for secure operations, maintenance, monitoring, and management of the Qualys tenant and its related infrastructure components. Close collaboration with Corporate IT, Corporate Security, and Location IT / Location Security departments will be essential to maintain full Qualys scan and agent deployment coverage in a dynamic network environment. Your tasks will also include supporting and training IT staff globally in Qualys, ensuring asset inventory data is up-to-date, supporting the roll-out of the Qualys agent in new envi...

As a technology company powering the global travel industry, Sabre creates innovative solutions to tackle significant challenges and seize opportunities in the travel sector. We are dedicated to shaping the future by offering advancements that enhance connectivity and create a seamless ecosystem for travelers worldwide. At Sabre, your role will involve: - Analyzing and consulting on the implementation and troubleshooting of technology products and applications - Categorizing issues for escalation to the appropriate technical teams - Communicating with system owners/on-call teams and leading operations bridge - Following documented work instructions and operational tasks as per pre-defined pr...

We are looking for a skilled Snowflake Developer and Support Engineer to join our data engineering team. The ideal candidate will have hands-on experience in developing, optimizing, and supporting Snowflake-based data solutions. This role involves working closely with business stakeholders, data architects, and support teams to ensure high performance, reliability, and scalability of our data platform. Key Responsibilities: Design, develop, and maintain Snowflake data pipelines and data models. Implement data ingestion and transformation processes using Snowflake SQL, Python, and ETL tools. Optimize Snowflake queries and manage performance tuning. Provide L2/L3 support for Snowflake-related ...

As an Associate Consultant in our company, you will be aligned to one of our service lines, such as Advisory Enablement, Advisory Technology, Healthcare, Supply Chain, Procurement, Customer Solutions, Cyber Security, Enterprise services, CIO Advisory, or Managed Services. Your role as an individual contributor will involve learning and successfully completing the necessary on-the-job trainings related to your function, technology, or service offering. You will also collaborate closely with our management consulting teams worldwide, becoming a recognized subject matter expert in your area. Key Responsibilities: - Align with a specific service line and become an expert in the related function,...

As a Field Tech Senior Associate - ITIL at NTT DATA in Hyderabad, Telangana (IN-TG), India, your role will involve providing support to end users in a client environment as a contributing member of the EUC Team. Your work will be guided by operational and project objectives, with performance measured on SLAs, CSFs, and KPIs aligned to the same. You will handle day-to-day incident resolution and request fulfillment following the ITIL framework. Additionally, you will be responsible for IMAC activities such as installing, moving, adding, and changing desktops, laptops, monitors, printers, and other IT equipment and peripherals as needed. Key Responsibilities: - Provide support to end users in ...

As a Java Support Engineer at NTT DATA, your role will involve providing L2 and L3 support for java-based applications. Your responsibilities will include: - Hands-on experience in Core Java and J2EE - Troubleshooting technical issues and providing solutions - Monitoring application health and managing incidents using Service Now - Analyzing and resolving problems reported by users or L1 support - Writing SQL queries to address data-related issues - Utilizing Log Insight and Messaging (JMS) - Understanding of SQL queries, Stored Procedures, Linux, and OpenShift - Strong communication and collaboration skills Qualifications required for this role: - Minimum 5 years of experience in Core Java,...

Role Overview: You will be joining DB's Central Problem Management team in APAC, based in Pune, India, as a Problem Manager at the AVP level. Your primary responsibility will be to drive the stability of the Production Environment in the Bank by minimizing the adverse impact of incidents and problems caused by errors in the IT infrastructure. Your role involves identifying and eliminating root causes to prevent reoccurrence, documenting known errors and workarounds effectively, and engaging with various technology groups to drive root cause analysis and remediation. Key Responsibilities: - Manage the full lifecycle of the problem management process, leading root cause analysis activities to ...

NTT Data is looking for IT Service Desk Associates /Immediate joiners Location : Bangalore Mode : On-site Shifts : Rotational Notice : Immediate to 15 days joiners only Role Overview: The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues. Documents service requests and dispatches orders to support groups for problem resolution. Advises users on the interpretation of Information Technology (IT) policies, capabilities, limitations, etc. Provides quick response to ensure maximu...

As a ServiceNow IT Senior Manager at NTT DATA, your role will involve building and sustaining effective communications with stakeholders to enhance customer experience. Your key responsibilities will include: - Developing and implementing Asset Management processes for Hardware in datacenter and end user space - Implementing continuous process improvements and operational efficiencies throughout the Asset Management Life Cycle - Managing leased assets and creating/updating asset records in the Asset Database - Participating in Asset Management audits and remediation efforts - Analyzing client contracts and purchase agreements to manage hardware assets effectively - Interacting with clients a...

As a ServiceNow IT Senior Manager at NTT DATA, your role will involve building and sustaining effective communications with stakeholders to enhance customer experience. Your responsibilities will include: - Developing and implementing Asset Management processes for Hardware assets in the datacenter and end user space - Implementing continuous process improvements and operational efficiencies throughout the Asset Management Life Cycle - Managing leased assets and updating asset records in the Asset Database at all stages of the asset lifecycle - Participating in Asset Management audits and remediation efforts - Analyzing client contracts and purchase agreements to manage hardware assets effec...

You will be responsible for managing the support for the Baxter - Prophet application. Your role will involve addressing user queries, providing technical assistance, and ensuring the smooth operation of the application. To excel in this position, you will need strong functional and analytical skills, a customer-focused mindset, and the ability to collaborate effectively in a fast-paced environment. Key Responsibilities: - Provide first-level support for the Baxter planning - Prophet application, including addressing user inquiries, troubleshooting issues, and resolving technical problems. - Collaborate with cross-functional teams and external partners to identify and analyze application-rel...

As an Infoscion, you will play a crucial role in delivering high-quality consulting solutions to customers at different stages of their problem-solving journey. Your responsibilities will include: - Leading the engagement effort by providing valuable solutions from problem definition to deployment - Reviewing proposals, providing guidance, and analyzing solutions to identify risks and issues - Identifying change management requirements and proposing structured approaches for clients - Coaching team members, providing subject matter training, and motivating them for high performance - Contributing to unit-level and organizational initiatives to deliver quality consulting solutions In addition...

You are being hired for the role of Customer Support and Service Desk - Voice Process with Infosys BPM Ltd. in Bangalore and Pune locations. As a Process Executive, your responsibilities will include: - Providing first-level resolution to the customers - Diagnosing and troubleshooting technical issues, escalating more complex problems when necessary - Delivering exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language - Building rapport with customers through active listening, effective communication, and attention to detail - Handling customer objections and concerns efficiently to ensure a smooth resolution - Documenting and tracking custo...

As a member of the team, your role involves managing Onshore stakeholders and building strong relationships with clients. You will be responsible for overseeing daily, monthly, quarterly, and annual accounting processes and reporting. Additionally, you will collaborate with Vendors/Requestors as needed. It is essential to have a strong understanding of accounting principles and the ability to analyze discrepancies in the process. Monitoring key performance metrics and ensuring compliance with Service Level Agreements (SLA) are also key aspects of the role. Moreover, you will be expected to initiate cross-training and create suitable backups to ensure operational continuity. You will be requi...

As a Junior Analyst, Pega Systems at Owens & Minor, you will be responsible for responding to and resolving day-to-day issues reported by users within SLA timelines. Your key responsibilities will include defect fixes and debugging using tools like clipboard, Tracer, and Live UI. You will utilize PDC for monitoring, troubleshooting, and debugging solutions, as well as create Pega Cloud Tickets/Requests. Additionally, you will take the lead in managing incidents, guiding teammates, and escalating complex issues to the appropriate team and level. In this role, you will perform day-to-day system maintenance tasks to ensure production health. Your understanding of design will be crucial in suppo...

As a Tech Compliance Specialist in the Employee Compliance team, you will play a crucial role in supporting the design, development, maintenance, and validation of tech enhancements, automation modules, and models. Your responsibilities will involve working with specialized applications to extract data from databases and other sources, identifying patterns and trends, and presenting this information in risk intelligence deliverables for senior Bank stakeholders. Additionally, you will design and develop relational databases, create data input screens, and implement measures to contain compliance risk across the business area. Key Responsibilities: - Pull data from databases and other sources...