519 Service Now Jobs - Page 4

As a Field Tech Associate-End User Computing at NTT DATA, your role will involve being a contributing member of the EUC Team, providing support to End Users in a Client Environment. You will work on Day-to-Day Incident Resolution & Request Fulfilment aligned to the ITIL Framework. Additionally, you will be responsible for being involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed. It is essential to continuously learn new and emerging technologies as required by business requirements. Qualifications and Preferences: - 1 to 3 years of experience in End User Computing, IT Support, Asset Management - Good tro...

You will be responsible for strong skills in Windows server and inter-connexion configuration, good network knowledge in ZAN and ZAL, knowledge in relational databases configuration and basic administration, particularly in SQL, good knowledge of certificates and interfaces, Service Now / ITIL knowledge, handling L2 and L3 support requests, early morning monitoring, and potential on-call activities. - Strong skills in Windows server and inter-connexion configuration - Good network knowledge in ZAN and ZAL - Knowledge in relational databases configuration and basic administration, particularly in SQL - Good knowledge of certificates and interfaces - Service Now / ITIL knowledge - Handling L2 ...

Greetings from KVC CONSULTANTS LTD!! Job description: We Are Hiring For International Service Desk Role With Leading IT Company. (Immediate Joining to 30 Days) Job Locations : Bangalore (Electronic City) & PUNE (HINJEWADI PHASE - 2) 5 WORKING DAYS 2 DAYS OFF ROTATIONAL SHIFTS ANY GRADUATES BOTH SIDES CABS FOR PUNE LOCATIONS:- Salary Structure : Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp FOR BANGALORE & HYDERABAD LOCATION:- Salary Structures: Rs 5.50 LPA -- FOR 1+ Years of Exp Rs 7.00 LPA -- FOR 2+ Years of Exp ## FRESHERS ARE ALSO BEING HIRED FOR SALARY OF Rs 2.77 LPA -- B-TECH AND BCA -- GRADUATES WHO ARE GOOD IN TECHNICAL AND COMM SKILLS . Language: Proficient in...

As an Operation Delivery Lead IT Service Desk at CommBank, your role is crucial in ensuring that IT Service Desk services are delivered efficiently and effectively to meet the business needs. Your focus will be on overseeing the daily operations of the service desk, monitoring and meeting Service Desk performance KPIs and SLAs, and driving continuous improvement in support quality. You will play a key role in maintaining customer satisfaction levels, coordinating resolutions for major incidents, and engaging with stakeholders to align IT support with organizational needs. - **Monitor and meet Service Desk performance KPIs and SLAs, implementing initiatives for support quality improvement. - ...

As a Level 1.5 Support Technician at Centrilogic, you will be an integral part of the organization, providing intermediate technical support to key strategic customers. Your role involves collaborating with and mentoring Level 1 support technicians, utilizing your in-depth knowledge of the customer environment, documentation, and troubleshooting skills to efficiently resolve incidents. When necessary, you will escalate issues to Level 2 or Level 3 specialists with detailed documentation of steps taken for a swift resolution. Key Responsibilities: - Available for day or night shifts as needed - Monitor and manage ticket queues during high volume periods on the customer's Service Now instance ...

As a Technical Support / Service Desk at the Bangalore office, you will be responsible for providing technical assistance and support to clients. Your main responsibilities will include: - Utilizing ticketing tools such as Service Now, Remedy, and Control M - Resolving queries related to VPN, drivers, O365, driver installations, and Active Directory using voice skills - Possessing CCNA, A+, N+ certifications To excel in this role, you must have excellent communication skills in English and be available to work in rotational shifts. Additionally, any prior experience in technical support or service desk roles for at least 1 year will be preferred. Qualifications Required: - Graduates preferab...

Role Overview: As a Field Tech Senior Associate - ITIL at NTT DATA in Hyderabad, Telangana, India, you will be a contributing member of the EUC Team providing support to End Users in a Client Environment. Your work will be guided by operational and project objectives and measured on SLAs, CSFs & KPIs aligned to the same. You will work on Day to Day Incident Resolution & Request Fulfilment aligned to ITIL Framework and be involved with IMAC (Install, Move, Add, Change) for Desktops, Laptops, Monitors, Printers, and other IT Equipment and Peripherals as needed, between desks, floors, or buildings as required. Additionally, you will have the opportunity to learn new and emerging technologies as...

As a Release Coordinator - Associate at Deutsche Bank in Pune, India, your primary responsibility is to drive and support deployment activities for projects and releases, ensuring adherence to the bank's compliance policies. You will play a crucial role in coordinating between multiple stakeholders, projects, and 3rd party development teams to facilitate risk-free deployments, thus assisting the organization in achieving the intended outputs and outcomes of relevant projects and programs. - Act as a Change Initiator to create Changes for Prod deployment - Ensure quality in Change requests and focus on reducing noncompliant status of changes - Efficiently coordinate between IT application own...

Description: Position overview We are seeking a highly experienced and skilled Senior ServiceNow ITOM Developer to act as a technical leader in our team. The ideal candidate will be a subject matter expert in the design, development, implementation, and optimization of ServiceNow's IT Operations Management suite, including CMDB, Discovery, Service Mapping, Event Management, and Orchestration. This role requires the ability to architect complex, scalable solutions and mentor less-senior developers. Key responsibilities Solution architecture and design: Act as a technical lead in designing, developing, and implementing ServiceNow ITOM solutions that align with business strategy and best practi...

As a Lead Engineer - Service Delivery in the ever-evolving SRE core settlement team, you will be responsible for supporting multiple Critical Platforms that facilitate all aspects of merchant settlements for the US geography. You will work in 3 shifts to provide 24X7 support to these applications, ensuring timely issue resolution within SLAs. Additionally, you will collaborate closely with relationship managers to investigate and provide accurate findings to merchants regarding any settlement issues they report. **Key Responsibilities:** - Work in rotational shifts to provide production support for critical SLA driven production applications (L2 and L3 support) in a 24X7, 365 days environmen...

As an FX Application Support Lead at our company, you will be responsible for providing hands-on support for FX applications and the business. You will integrate subject matter expertise within a defined area and contribute to setting standards for operational excellence. Your role will require a deep understanding of how different areas integrate within the sub-function and contribute to the overall objectives of the function. Your commercial awareness and knowledge of how FX or any Capital Markets business works will be crucial. You must possess excellent communication and diplomacy skills to guide, influence, and convince colleagues in various areas, including external customers. You will...

As an Asset Management Specialist in the IT department of a banking organization located in Hyderabad, India, you will be responsible for effectively managing hardware and software assets throughout their lifecycle. Your role will involve tasks such as user asset onboarding and offboarding, contract management, procurement lifecycle management, and utilizing ITSM tools like ServiceNow and Remedy. Additionally, you will be expected to tag and de-tag assets, manage entitlement versus usage of licenses, handle user onboarding and offboarding, renew contracts, negotiate procurement deals, and create plans using MS Project. Key Responsibilities: - Experience in Hardware and Software Asset Life Cy...

As a SOC Analyst II at Insight, you will play a crucial role in detecting and reporting cybersecurity incidents to clients. Your responsibilities will include: - Participating in the daily cybersecurity threat monitoring of Insight Managed Security Services (MSS) clients - Monitoring SIEM incident queue, performing incident triage & ticketing, and providing support until resolution - Performing threat analysis on events reported by security technologies supported by MSS - Identifying indicators of compromise within threat events, potential false positives, policy violations, intrusion attempts, and compromises - Enriching security events with intelligence from multiple technologies, open-sou...

You will be joining NTT DATA as an Operations Expert in Chennai, Tamil Nadu (IN-TN), India. Your responsibilities will include: - Implementing operational strategies, policies, and procedures. - Managing day-to-day operations to meet production targets. - Enhancing productivity, particularly in onPrem operations. - Supporting backend development for client applications. - Setting up infrastructure monitoring and alerting systems and developing dashboards. - Managing Microsoft IIS and batch jobs operations. - Utilizing initial Python experience for scripting and automation. - Coaching and supporting team professional growth. - Supporting script troubleshooting and optimization. - Managing upd...

Your job will involve working at one of the largest privately held companies in the world with over 120,000+ employees and presence in 60 countries. You will be part of a team that is seeking highly motivated and results-oriented individuals with the ability to work with Koch customers. Discover more about this opportunity and build a career that grows alongside you at Koch Industries. Role Overview: - Validate if the invoice is complete and accurate for processing - Perform the necessary comparison between the PO & Vendor master record to ensure the invoice is accurate for processing - Validate if the OCR tool has captured all details of the invoice accurately - Understand & Process the inv...

47 years in ServiceNow development (HRSD focus) Strong JavaScript, HTML, CSS, AngularJS, Bootstrap, and Service Portal expertise Experience with Now Mobile app and cross-browser support ServiceNow integrations and ERP integration (Oracle Cloud)

You are a Senior Engineer I Front End at lululemon, a yoga-inspired technical apparel company dedicated to elevating the world through the power of practice. In this role, you will be part of the Commerce and Transactions team, working on creating seamless guest experiences focused on ecommerce transactions and guest accounts. The team is currently transitioning from a traditional monolith architecture to a cloud-based service architecture. As a member of this team, you will play a crucial role in developing high-performing software applications that meet internal business needs and enhance guest experiences. **Key Responsibilities:** - Play an active technical expert role in end-to-end prod...

Location: Bangalore, Mumbai Job Responsibilities: Global Mobility Specialist Intra US Relocations This position will provide Relocation and Mobility support services to onshore employees of a client with a high level of effectiveness, efficiency, and a focus on customer service. The specialist will perform Intra US & international mobility relocation Activities which includes Updating of relocation authorization forms, collaborate with onshore counterparts and client contacts on processing of the relocation activities, validation of relocation eligibility using Workday along with audit support activities for multiple geographies. Knowledge & Experience Overall work experience of 5-6 years wi...

In this role at EY, you will have the opportunity to craft a career that aligns with your uniqueness. You will be supported by a global network, inclusive culture, and cutting-edge technology to help you realize your full potential. Your distinctive voice and perspective are essential in contributing to EY's continuous improvement and building a better working world for all. - Consistently deliver high-quality client services and effectively manage client expectations. - Drive the delivery of top-notch work products within specified timeframes and budget constraints. - Cultivate long-term relationships with clients and internal EY stakeholders. - Showcase deep technical expertise in various ...

As an experienced professional in SDN (Software Defined Networks) with a focus on network virtualization and Cisco ACI (Application Centric Infrastructure), your role will involve the following key responsibilities: - Demonstrating expertise in network segmentation and Cisco ACI. - Applying your knowledge in networking, routing, switching, and security, particularly with firewalls. - Utilizing ITSM tools, preferably Jira or Service Now, to streamline processes. - Communicating effectively with management-level stakeholders, both technical and non-technical, requiring very good English skills. - Presenting solutions and business cases to stakeholders. - Defending changes in Change Advisory Bo...

Role Overview: As a Field Tech Associate -DSS - Desktop at NTT DATA in Chennai, Tamil Nadu, India, you will play a crucial role in the EUC Team, offering assistance to End Users within a Client Environment. Your tasks will be directed by operational and project goals, with assessment based on SLAs, CSFs, and KPIs that are in line with these objectives. Your duties will involve resolving Day-to-Day Incidents & fulfilling Requests following the ITIL Framework, along with executing IMAC (Install, Move, Add, Change) operations for various IT equipment and peripherals. Key Responsibilities: - Providing support to End Users in a Client Environment - Resolving incidents and fulfilling requests acco...

As an Avaloq Development Lead at Barclays, your role involves designing, developing, and enhancing software to provide business, platform, and technology capabilities for customers and colleagues. Your main responsibilities include: - Application development experience of 12 years minimum, with expertise in Oracle PL/SQL, particularly in banking applications. Knowledge of Avaloq is an added advantage. - Experience in a large IT organization supporting mission-critical systems with a heavy reliance on batch processing. - Proficiency in Avaloq Script, Oracle PL/SQL, UNIX, Agile Central, and version control tools. Working knowledge of banking products. - Leadership experience in Private Banking...

As a Consultant, AppSupport at Genpact, your role will involve providing Tier 2 (L2) support to customers by researching, diagnosing, troubleshooting issues, and resolving incidents related to software bugs and other technical problems, including the API. Your excellent verbal and written communication skills will be essential as this role is customer-facing, especially when handling critical (P1) incidents. **Responsibilities:** - Triaging, responding to, investigating, and resolving customer support tickets within SLAs. - Troubleshooting customer queries using SQL and tools like Postman. - Troubleshooting issues for distributed applications using containerized applications, message queues,...

As a Communication Manager at FIS, you will have the opportunity to work on some of the most challenging issues in financial services and technology. You will be part of the EIM Group and responsible for sending incident notifications to stakeholders. **Role Overview:** You will be responsible for internal and external communication, providing clear, accurate, and timely updates about incidents to stakeholders. Additionally, you will update status pages and other communication channels to inform stakeholders about incident progress and resolution. Documentation of all communication efforts and feedback received during incidents will be essential for post-incident analysis and improving futur...

Gather and analyze business requirements through workshops, interviews, and process mapping Translate requirements into well-structured epics, user stories, and acceptance criteria Maintain and refine the backlog in close collaboration with Product Owner and Technical Lead Document solution designs, data flows, and technical specifications in collaboration with developers Produce clear user guides, release notes, FAQs, and training materials for main deliverables, Communicate effectively with stakeholders. ServiceNow /ITSM / ITIL background will benefit. This is a functional role"