Hi All Greetings from Fidelis Technologies We have openings for one of our reputed client Job Role : Desktop Support Engineer Location: Jhagadia (Gujrat) Work Mode : WFO Shift Timing : Rotational Shift Qualification: Any Graduate Salary: 23 CTC , Inhand 17500 Roles and Reponsibilities: 1. System Hardware and printer configuration knowledge. 2. Basic knowledge about O365 and Outlook mail. 3. Knowledge about Network devices ( Router, switch, AP ,Firewall) and LAN, WAN. 4. Knowledge about VPN.5. Experience in Ticketing tool 5. Basics communication and problem slowing skill. 6. Handling number of user and co-ordination with central team. 7. Remote support to the users and sharing knowledge to the team. OS installation , outlook configuration, troubleshooting Intrested candidates can share your resume to monica.f@fidelisgroup.in Job Type: Full-time Pay: ₹15,000.00 - ₹23,000.00 per month Benefits: Health insurance Provident Fund Shift: Rotational shift Work Days: Monday to Friday Work Location: In person
We have openings for Customer Support Associate role for Bangalore location. Job Details : 1)International Voice Support(Insurance Claiming Process) 2)Shift Timing-Night Shift(US Shift) 3)5 days working, 2 days weekoffs 4) 2 way transport facility 5)CTC-Company Standard 6)Work Location-Bangalore Required: 1)Any Graduate/undergarduate can apply 2)Experience-0-3 years 3)Immediate Joining Job Type: Full-time Pay: ₹20,000.00 - ₹33,000.00 per month Schedule: Fixed shift Night shift Work Location: In person
We have openings for Customer Support Associate role for Bangalore location. Job Details : 1)International Voice Support(Insurance Claiming Process) 2)Shift Timing-Night Shift(US Shift) 3)5 days working, 2 days weekoffs 4) 2 way transport facility 5)CTC-Company Standard 6)Work Location-Bangalore Required: 1)Any Graduate/undergarduate can apply 2)Experience-0-3 years 3)Immediate Joining Job Type: Full-time Pay: ₹20,000.00 - ₹33,000.00 per month Schedule: Fixed shift Night shift Work Location: In person
Location :- Gurugram , Haryana Job description:Position : Executive Assistant Shift time : UK Shift - 12 PM IST - 10 PM IST Location : Gurugram Mode of Work : 5 Days from office/Hybrid . * Minute taking and actions follow up * Exec time & labour and team approvals * Expenses – Exec submission * PO/Invoice administration * Exec travel and accommodation * EA corp card monthly reconciliation * Preparing documents and presentations Job Type: Full-time Pay: ₹16,791.35 - ₹80,000.00 per month Benefits: Health insurance Schedule: UK shift Work Location: In person
As a Desktop Support Engineer at Fidelis Technologies, you will be responsible for providing Level 1/2 desktop support to end users. This includes troubleshooting hardware, software, and network-related issues. You will be involved in the installation, configuration, and maintenance of desktops, laptops, and printers. Additionally, user account management, email configuration, and backup support will be part of your daily tasks. Location & Schedule: You will be based in Chandivali, Andheri (Mumbai) and the role requires a minimum of 3 years of experience. The notice period for this position is immediate to 15 days, and the shift is rotational. The working days are 6 days a week with Sunday as a fixed off day. While previous Team Lead experience is preferred, it is not mandatory. Other Responsibilities: In this role, you will need to coordinate with vendors and escalate issues when necessary. It is imperative to maintain asset records and service logs efficiently. The job type is full-time, and the work location is in person. Benefits: As part of the benefits package, you will be entitled to health insurance and Provident Fund. The application deadline for this position is 22/07/2025, with an expected start date of 25/07/2025. If you are a proactive individual with a strong background in desktop support and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity with Fidelis Technologies.,
You are a skilled Desktop Support Engineer L2 willing to join an IT team in Malad, Mumbai. You should possess strong technical knowledge and troubleshooting skills to efficiently resolve hardware, software, and networking issues. Your responsibilities will include troubleshooting complex hardware and software issues, installing and configuring operating systems and peripherals, conducting remote troubleshooting for networking problems, coordinating with the network team for configurations, providing basic IT training, maintaining IT infrastructure, handling gold image deployment and patch installations, ensuring IT security and compliance, managing IT inventory, and being available for travel or work after hours if necessary. To excel in this role, you must have a solid understanding of IT hardware, software, and networking, experience in IT asset management and inventory reporting, excellent communication skills, and the ability to work independently on multiple tasks. If you meet these requirements and can start immediately, apply for this full-time position. Additionally, you will receive health insurance, provident fund benefits, and work on a night shift or rotational shift basis from Monday to Friday with weekend availability. A Diploma is required as the educational qualification, along with 2 years of experience in desktop support and 1 year of experience in L2 support. Fluency in English is essential, and the work location is in Mumbai Suburban, Maharashtra. Night shift and overnight shift availability is required for this in-person role. The application deadline is 29/03/2025, and the expected start date is 31/03/2025.,
Role:- Back Office (NON Voice) Work Location :- Chennai ( Sholinganallur) Experience : Only Freshers Qualification : Fresher-BCOM , BBA, BA(2024,2025) Salary : 18,000 to 20,000/Month Shift: Night shift+cab facility Mode of Interview : Virtual Interview Roles and Responsibilities: *Reviewing and Collecting Verified Documents. *Verifying and Collecting Required Documents. *Document Verification and Retrieval Process. Job Types: Full-time, Fresher Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance Schedule: Night shift Work Location: In person
As a Structural Engineer specializing in pre-engineered buildings (PEBs) and steel structures, you will be responsible for designing, analyzing, and ensuring the structural integrity of various projects. Utilizing software like STAAD Pro, AutoCAD, and other relevant tools, you will design PEBs and steel structures while conducting thorough structural analysis and calculations to guarantee safety, stability, and durability. Your role will involve developing detailed design drawings in compliance with industry standards and client specifications, including structural layouts, elevations, sections, and bill of materials (BOM). Collaborating with architects, project managers, and other engineers is essential to ensure that designs meet project requirements and timelines. You will also provide technical support during the construction phase, resolving design-related issues on-site. Adhering to relevant codes, standards, and regulations such as IS, AISC, and MBMA, you will stay updated with industry developments and incorporate best practices into your designs. Engaging with clients, understanding their requirements, and providing technical guidance on PEB design will be a key aspect of your job. Additionally, conducting quality assurance reviews, cost estimation, documentation, and reporting will be part of your responsibilities. To excel in this role, you should hold a Bachelor's degree in Civil or Structural Engineering, possess 8 to 10 years of experience in designing PEBs and steel structures, and demonstrate proficiency in design software like STAAD Pro, AutoCAD, and Tekla. A strong understanding of structural analysis, load calculations, material specifications, and relevant codes and standards is essential. Excellent problem-solving, analytical, communication, and interpersonal skills are required, along with the ability to work independently, manage multiple projects simultaneously, and maintain attention to detail and commitment to quality. Preferred qualifications include a Master's degree in Structural Engineering, professional certifications in structural engineering, and experience with BIM tools. This is a full-time, permanent position with a day shift schedule, and the work location is in person. The application deadline for this opportunity is 11/10/2024.,
Dear Candidate, Greetings from Fidelis Technology Services Pvt. Ltd. We are currently hiring for the position of Service Desk Engineer – L1 Support for one of our esteemed clients in Bommanahalli, Bengaluru . Please find the details below: Position : Service Desk Engineer (L2 Support) Location : Bommanahalli, Bengaluru Payroll : Fidelis Technology Services Pvt. Ltd. Experience : 1+ Years Notice Period : Immediate to 10 Days Job Description : Provide L1 technical support for desktops, laptops, printers, and basic networking issues Troubleshoot hardware/software and OS-related problems Log, track, and escalate tickets as per process Support users remotely or onsite Ensure timely resolution with proper documentation Required Skills : Minimum 1 years of experience in L1 technical support/service desk roles Strong knowledge of Windows OS, MS Office & basic networking Excellent communication & interpersonal skills Should have fluency in Hindi Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Health insurance Provident Fund Expected Start Date: 08/08/2025
Customer Service International Voice & Non-Voice Process Job Description: Provide customer support and resolve customer queries on call and chat Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed. Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues. Candidates should be flexible to work in 24*7 environments (US Shift). Key Qualifications & Skills Required The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels. Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions. Should be a quick learner and self-motivated. Core Competencies Pleasant, professional, and courteous personality. Excellent Problem Solving and Customer Service Skills Ability to think creatively and should have a positive attitude. Strong analytical & Interpersonal skills Job Type: Full-time Pay: ₹11,836.26 - ₹29,050.43 per month Benefits: Health insurance Work Location: In person Speak with the employer +91 8660753754
The role of Customer Support Executive based in Mumbai requires candidates to have good English communication skills, both verbal and written. The job involves resolving customer complaints efficiently. The position is open to Any Graduates with experience ranging from fresher to 3 years in International Customer Support. This is a full-time, permanent position with a monthly salary in the range of 20,000 to 30,000. The work schedule includes night shifts and rotational shifts. The benefits provided include health insurance and provident fund. Additionally, there is a performance bonus offered. Ideal candidates are those with a Bachelor's degree and at least 1 year of total work experience. The hiring process involves a walk-in interview. For more information on this opportunity, please reach out to Kusuma at 8867560559. (Note: Contact details have been removed from the description for privacy reasons),
Job Description: As an International Customer Support representative based in Bangalore, you will be responsible for handling customer complaints efficiently and in a timely manner. Your primary role will involve resolving customer issues to ensure high levels of customer satisfaction. The ideal candidate for this position should possess excellent communication skills, both verbal and written, in order to effectively interact with customers in an international setting. Prior work experience is not mandatory as freshers are welcome to apply. Backlogs in academic records up to 12th grade are also acceptable. This is a full-time, permanent position with a monthly salary ranging from 25,000 to 40,000 along with cab facility for night shifts. The interview process will be conducted virtually. Key Responsibilities: - Resolving customer complaints quickly and efficiently Skills Required: - Strong communication skills both in Verbal and written Job Types: - Full-time - Permanent - Fresher Benefits: - Health insurance - Life insurance - Provident Fund Schedule: - Evening shift - Night shift - Rotational shift Education: - Higher Secondary (12th Pass) preferred Experience: - Total work: 1 year preferred Work Location: In person In this role, you will have the opportunity to work in a dynamic environment, providing essential support to international customers while enjoying a range of benefits including health insurance, life insurance, and provident fund. If you are a motivated individual with strong communication skills and a customer-centric approach, we encourage you to apply for this exciting opportunity.,