Service Desk Engineer

1 years

1 - 2 Lacs

Posted:4 hours ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Dear Candidate,

Greetings from Fidelis Technology Services Pvt. Ltd. We are currently hiring for the position of Service Desk Engineer – L1 Support for one of our esteemed clients in Bommanahalli, Bengaluru. Please find the details below:

  • Position: Service Desk Engineer (L2 Support)

Location: Bommanahalli, Bengaluru
Payroll: Fidelis Technology Services Pvt. Ltd.

  • Experience: 1+ Years
  • Notice Period: Immediate to 10 Days

Job Description:

  • Provide L1 technical support for desktops, laptops, printers, and basic networking issues
  • Troubleshoot hardware/software and OS-related problems
  • Log, track, and escalate tickets as per process
  • Support users remotely or onsite
  • Ensure timely resolution with proper documentation

Required Skills:

  • Minimum 1 years of experience in L1 technical support/service desk roles
  • Strong knowledge of Windows OS, MS Office & basic networking
  • Excellent communication & interpersonal skills
  • Should have fluency in Hindi

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Expected Start Date: 08/08/2025

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