Posted:1 month ago|
Platform:
On-site
Full Time
Customer Service International Voice & Non-Voice Process
Job Description:
Provide customer support and resolve customer queries on call and chat
Build credibility and trust with the customers by empathizing with their
problem in words, proactively understanding their needs and responding
promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores
for the work you performed.
issues.
Key Qualifications & Skills Required
The candidate should have good command over English - fluency in spoken
and written English, customer service skills and high energy levels.
Excellent judgment skills to be able to properly evaluate situations and
immediately provide effective solutions.
Should be a quick learner and self-motivated.
Core Competencies
Pleasant, professional, and courteous personality.
Excellent Problem Solving and Customer Service Skills
Ability to think creatively and should have a positive attitude.
Strong analytical & Interpersonal skills
Job Type: Full-time
Pay: ₹11,836.26 - ₹29,050.43 per month
Benefits:
Work Location: In person
Speak with the employer
+91 8660753754
Fidelis Technologies Pvt Ltd
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