Desktop Support Team Lead

As a Desktop Support Engineer at Fidelis Technologies, you will be responsible for providing Level 1/2 desktop support to end users. This includes troubleshooting hardware, software, and network-related issues. You will be involved in the installation, configuration, and maintenance of desktops, laptops, and printers. Additionally, user account management, email configuration, and backup support will be part of your daily tasks. **Key Responsibilities:** - Providing Level 1/2 desktop support to end users - Troubleshooting hardware, software, and network-related issues - Installation, configuration, and maintenance of desktops, laptops, and printers - User account management and email configuration - Backup support for end users **Qualifications Required:** - Minimum of 3 years of experience in desktop support - Strong background in desktop support - Proactive individual with the ability to work in a fast-paced environment If you are a proactive individual with a strong background in desktop support and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity with Fidelis Technologies.,