CMS IT is a leading India-focused, tier-1 preferred IT provider with a legacy of four decades. We empower businesses with robust offerings in IT Infrastructure Management, FMS, EUS, Centralized Helpdesk, Network Management, Automation, Cybersecurity, Application Services, Systems Integration, Cloud, OEM Support, and Niche Staff Augmentation. Covering 95%+ pin codes, our extensive field force ensures seamless project execution and compliance with ISO27001, GDPR, CERT-IN empanelment, and CMMI Level 3 certifications. 𝐊𝐞𝐲 𝐎𝐟𝐟𝐞𝐫𝐢𝐧𝐠𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞: 𝐌𝐚𝐧𝐚𝐠𝐞𝐝 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: Comprehensive IT solutions, including Data Centre, Network, Workplace, and IT Asset Management. 𝐑𝐞𝐦𝐨𝐭𝐞 𝐈𝐧𝐟𝐫𝐚𝐬𝐭𝐫𝐮𝐜𝐭𝐮𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 (𝐑𝐈𝐌): 24/7 proactive monitoring for centralized IT operations. 𝐃𝐞𝐯𝐎𝐩𝐬 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬: Accelerating innovation with Code Management, Site Reliability Engineering, and Managed DevOps. 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐞𝐝 𝐒𝐞𝐜𝐮𝐫𝐢𝐭𝐲: Safeguarding critical IT assets with robust frameworks. 𝐌𝐨𝐛𝐢𝐥𝐢𝐭𝐲 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬: Enabling workforce flexibility with secure mobile infrastructure. 𝐂𝐥𝐨𝐮𝐝 𝐚𝐬 𝐚 𝐒𝐞𝐫𝐯𝐢𝐜𝐞: Scalable cloud solutions for migration, management, and optimization. With over 300+ trusted customers in telecom, banking, healthcare, manufacturing, retail, and insurance, and partnerships with top technology providers, CMS IT ensures cost-efficiency, agility, and security to help businesses scale confidently. Why CMS IT Services? • Guaranteed Year-on-Year savings through innovative service delivery models. • Scalable pricing options tailored to your business needs. • A team of 5000+ highly skilled professionals delivering true 24/7 support. • State-of-the-art operations centres in Bangalore and Mumbai to ensure business continuity. At CMS IT, we don’t just manage IT, we transform it. Let us help you focus on what you do best, while we ensure your IT operations are seamless, secure, and future-ready.
Navi Mumbai
INR 1.25 - 3.0 Lacs P.A.
Work from Office
Full Time
Role & responsibilities Opening in Recruitment. Preferred candidate profile Kumari Puja Senior Recruiter 9871479603 Email: kumari.puja@cmsitservices.com CMS IT Services Pvt Ltd Building A1, 13th Floor, Millennium Business Park,1319, Rupa Solitaire, Mahape, Navi Mumbai, Maharashtra, India 400710
Ahmedabad, Vadodara
INR 1.0 - 3.75 Lacs P.A.
Work from Office
Full Time
Provide Level 2 support for desktops, laptops, printers, scanners, and mobile devices (Windows/Mac). Resolve issues escalated by L1 support, including OS errors, application issues, and hardware malfunctions. Troubleshoot and support Microsoft 365 , VPN, email clients (Outlook), and enterprise software. Enforce and monitor Data Loss Prevention (DLP) policies, including endpoint controls and compliance alerts. Manage and escalate tickets via ITSM tools (ServiceNow, BMC Remedy, Jira, etc.). Participate in incident, problem, and change management in alignment with ITIL practices . Maintain and update asset inventory , hardware/software tracking, and patching records. Support system upgrades, image deployment, and user profile management via tools like SCCM or Intune. Provide support for BitLocker , endpoint encryption, antivirus, and other endpoint security solutions. Maintain documentation of known issues, resolutions, and SOPs for knowledge base articles. Collaborate with network, server, and security teams for complex troubleshooting and system maintenance.
Mundra, Dadra & Nagar Haveli, Ahmedabad
INR 1.0 - 3.75 Lacs P.A.
Work from Office
Full Time
Provide Level 2 support for desktops, laptops, printers, scanners, and mobile devices (Windows/Mac). Resolve issues escalated by L1 support, including OS errors, application issues, and hardware malfunctions. Troubleshoot and support Microsoft 365 , VPN, email clients (Outlook), and enterprise software. Enforce and monitor Data Loss Prevention (DLP) policies, including endpoint controls and compliance alerts. Manage and escalate tickets via ITSM tools (ServiceNow, BMC Remedy, Jira, etc.). Participate in incident, problem, and change management in alignment with ITIL practices . Maintain and update asset inventory , hardware/software tracking, and patching records. Support system upgrades, image deployment, and user profile management via tools like SCCM or Intune. Provide support for BitLocker , endpoint encryption, antivirus, and other endpoint security solutions. Maintain documentation of known issues, resolutions, and SOPs for knowledge base articles. Collaborate with network, server, and security teams for complex troubleshooting and system maintenance.
Thane, Navi Mumbai, Mumbai (All Areas)
INR 1.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities: Provide Level 2 support for desktop, laptop, and peripheral issues (hardware/software). Troubleshoot OS-related issues (Windows 10/11, macOS), application errors, and network connectivity problems. Manage user accounts, profiles, and permissions via Active Directory. Install, configure, and maintain desktop hardware, software, and printers. Support Outlook, MS Office 365 suite, and standard enterprise applications. Resolve network-related issues (LAN/Wi-Fi, VPN, IP/DNS/DHCP). Coordinate with L3 or vendors for hardware replacement and complex issues. Perform patch updates, antivirus scanning, and compliance checks. Document issues and resolutions in ticketing system (ServiceNow, BMC Remedy, etc.). Perform routine system health checks and inventory audits. Support remote users through remote access tools (TeamViewer, AnyDesk, RDP, etc.). Adhere to SLA timelines and ITIL processes for incident, request, and change management.
Mehsana, Ahmedabad, Ankleshwar
INR 0.9 - 3.0 Lacs P.A.
Work from Office
Full Time
Plan, execute, and document calibration of instruments used in production, quality, and utility areas (pressure gauges, temperature sensors, flow meters, level transmitters, etc.) Maintain calibration schedules and records as per ISO/IEC 17025, GMP, or industry-specific standards. Troubleshoot instrumentation and control systems to resolve faults and deviations. Coordinate with third-party calibration service providers and ensure traceability to national/international standards. Support the installation and commissioning of new instruments and control systems. Prepare Standard Operating Procedures (SOPs) for calibration and instrumentation maintenance. Participate in audits (internal, customer, or regulatory) by providing necessary calibration documentation. Ensure compliance with safety and environmental regulations related to instrumentation work. Monitor and maintain inventory of calibration tools, spares, and reference instruments. Assist in process improvement and cost-saving initiatives involving instrumentation.
Pune
INR 1.0 - 3.5 Lacs P.A.
Work from Office
Full Time
Provide first- and second-level technical support for desktops, laptops, printers, and peripherals. Troubleshoot hardware and software issues (Windows, Microsoft Office, email, internet, etc.). Install, configure, and maintain operating systems, software applications, and updates. Set up and manage user accounts, permissions, and passwords in Active Directory. Assist in the setup of new users and relocation of IT equipment. Perform regular system maintenance, patch management, and antivirus updates. Provide support for remote users via tools like TeamViewer, AnyDesk, or remote desktop. Log support calls and document solutions in the IT service management system (e.g., ServiceNow). Coordinate with network/system teams for escalated issues. Maintain IT inventory records (laptops, desktops, software licenses). Ensure compliance with company IT security policies and procedures.
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