12 Email Configuration Jobs

You are urgently hiring Technical Support Executives with experience in handling US-based customers. In this role, you will be responsible for diagnosing hardware and software issues, providing step-by-step assistance, and ensuring complete customer satisfaction. Your key responsibilities will include providing first-level support for laptops, desktops, Windows OS, routers, and email configuration. Additionally, you will need to log, categorize, and escalate issues as necessary, deliver accurate solutions efficiently over the phone or chat, and follow up with customers to ensure issue resolution. To excel in this role, you must possess excellent English communication skills, the ability to multitask and stay organized in high-pressure environments, and previous experience with US clients would be a strong advantage. The ideal candidate should be a graduate (Bachelors preferred) with a minimum of 1 year of experience in technical support. The salary offered includes a 10-15% hike and is negotiable based on experience and skills. This is a full-time, permanent position with a fixed night shift schedule (6 days/week with Sunday fixed off). Fluency in English is preferred, and the work location is in person in Mohali, India.,

As an IT Support Executive at Mid-Day Infomedia, you will be responsible for providing top-notch technical assistance to end-users, ensuring seamless operations of IT assets within the organization. With a rich experience of 12 years in technical troubleshooting and domain support, you will play a crucial role in maintaining hardware and software systems across various devices such as printers, laptops, and desktops. Your primary responsibilities will include offering prompt first-level support for hardware and software issues, resolving system problems, network connectivity issues, and printer malfunctions. Moreover, you will be tasked with setting up, configuring, and maintaining computer systems to guarantee optimal performance and security. You will also assist in OS installation, upgrades, patch management, and ensure compliance with IT policies and security protocols. Your expertise in Windows OS, basic networking concepts, and hardware troubleshooting will be pivotal in executing your day-to-day tasks effectively. Additionally, hands-on experience with printer setup, troubleshooting, and maintenance will be beneficial. Your familiarity with remote support tools, ticketing systems, and strong communication skills will aid in providing efficient support to users. Ideally, you should possess a Diploma/Degree in Computer Science, Information Technology, or a related field along with 12 years of relevant experience in IT support or desktop engineering roles. An added advantage would be a basic understanding of Active Directory, DNS, DHCP, and experience in supporting antivirus software, backup tools, and cloud-based email systems. If you are a proactive and skilled IT professional seeking a challenging role in Mumbai - Bandra East, this opportunity at Mid-Day Infomedia is tailor-made for you. Join us in our mission to ensure uninterrupted IT operations and user satisfaction through your technical expertise and user-friendly approach.,

As an Oracle Service Cloud Developer with 8-10 years of experience, you will be responsible for the implementation, customization, and support of Oracle Service Cloud (OSvC). Your role will involve developing custom scripts, processes, workflows, business rules, and integrations with OSvC, utilizing REST APIs for integration with external systems, managing email configurations and mailbox management in OSvC, and working on OSvC BUI as well as Agent Desktop. You will also be expected to maintain and customize OSvC Customer Portal using JavaScript, HTML, and CSS, troubleshoot and resolve complex technical issues, collaborate effectively with cross-functional teams, and utilize Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing. The mandatory skills required for this role include extensive experience with Oracle Service Cloud implementation, customization, and support, strong proficiency in PHP, .NET, and JavaScript, good hands-on experience with OSvC BUI and Agent Desktop, expertise in REST API integration, experience in email configuration and mailbox management within OSvC, familiarity with JavaScript, HTML, and CSS for OSvC Customer Portal, strong problem-solving skills, familiarity with Oracle Service Cloud modules such as Knowledge Advanced, Guided Assist, and case routing, and strong communication skills. Desired or secondary skills that are preferred for this role include certifications in Oracle Service Cloud or related technologies, experience with additional Oracle Service Cloud modules or integrations, and knowledge of Agile development methodologies. This is a contractual/temporary position with a contract length of 6 months. The work location is in person. Your total experience should be 8 years, with 8 years of experience specifically in Oracle Service Cloud.,

The Service Desk Professional at Quess IT Staffing in Bangalore, India, plays a crucial role in providing frontline technical support. Your expertise in Email Configuration using Outlook and Exchange, VPN setup and troubleshooting, and Windows installation and configuration processes is essential to assist users efficiently. As a Service Desk Professional, your strong problem-solving skills enable you to diagnose and resolve technical issues promptly. Effective communication and active listening are vital to understand user requirements and provide clear guidance. Time management and stress management skills are crucial for handling multiple requests while ensuring service quality. A customer service orientation is key to ensuring a positive user experience. Team collaboration is essential for sharing knowledge and enhancing support processes. Attention to detail is necessary for accurate documentation and configuration management. Responsibilities: - Demonstrate expertise in Email Configuration (Outlook, Exchange), VPN Setup and Support, and Windows installation and configuration to offer expert technical assistance. - Respond promptly to user inquiries and troubleshoot technical issues related to email systems, VPN connectivity, and Windows environments. - Install, configure, and maintain Windows operating systems and related software to ensure optimal performance and security. - Collaborate effectively with team members to escalate and resolve complex technical problems and share best practices. - Maintain detailed records of support requests, solutions, and system configurations to support knowledge management. - Communicate clearly and professionally with users to explain technical information and provide guidance. - Manage time efficiently to prioritize tasks, handle multiple support requests, and meet service level agreements. Qualifications: - A Bachelor's degree in Information Technology, Computer Science, or a related field is required. - Candidates should have 2 to 4 years of relevant experience in technical support or service desk roles. - Proven experience with Email Configuration, VPN support, and Windows system management is essential. We are looking for a Service Desk Professional with 2-4 years of experience proficient in Email Configuration, troubleshooting, VPN setup, and Windows installation. The ideal candidate will showcase effective communication, problem-solving, and time management skills, along with a strong customer service orientation and attention to detail. Your ability to deliver exceptional technical support in a collaborative environment is crucial to success at Quess IT Staffing.,

As a Desktop Support Engineer at Fidelis Technologies, you will be responsible for providing Level 1/2 desktop support to end users. This includes troubleshooting hardware, software, and network-related issues. You will be involved in the installation, configuration, and maintenance of desktops, laptops, and printers. Additionally, user account management, email configuration, and backup support will be part of your daily tasks. Location & Schedule: You will be based in Chandivali, Andheri (Mumbai) and the role requires a minimum of 3 years of experience. The notice period for this position is immediate to 15 days, and the shift is rotational. The working days are 6 days a week with Sunday as a fixed off day. While previous Team Lead experience is preferred, it is not mandatory. Other Responsibilities: In this role, you will need to coordinate with vendors and escalate issues when necessary. It is imperative to maintain asset records and service logs efficiently. The job type is full-time, and the work location is in person. Benefits: As part of the benefits package, you will be entitled to health insurance and Provident Fund. The application deadline for this position is 22/07/2025, with an expected start date of 25/07/2025. If you are a proactive individual with a strong background in desktop support and enjoy working in a fast-paced environment, we encourage you to apply for this exciting opportunity with Fidelis Technologies.,

You should have a minimum of 3 years of experience to apply for this position. Your responsibilities will include: - Installing, configuring, maintaining, and troubleshooting computer systems, workstations, printers, etc. - Troubleshooting network connectivity issues. - Coordinating with third-party vendors for IT-related matters such as software, hardware, implementation, and upgrades. - Developing, revising, and implementing IT standard operating procedures (SOPs) and guidelines. - Monitoring servers, networks, and backups on a daily basis. - Addressing client issues promptly and documenting them in the incident register. - Managing day-to-day activities and providing timely reports to the IT Department Head. - Performing daily backups of regulatory data. - Creating and disabling domain users and instrument software users. - Setting up email accounts and configuring email clients (Microsoft Office 365). - Having hands-on experience in handling pharmaceutical or R&D lab systems is preferred. If you are interested, you can share your resume at galicariappa@ivrs.org.in or HR@ivrs.org.in.,

Provide first-level IT support for hardware, software, and network issues. Log and escalate tickets, guide users, and ensure timely issue resolution. Required Candidate profile Fresh graduates iwith basic troubleshooting and system knowledge Good communication skills, customer focus and eager to learn Male Graduates(Candidates passed out from 2017 - 2024) can apply.

Provide technical support for software, hardware, and network issues. Assist users via calls, chats, or emails and ensure timely issue resolution under guidance. Required Candidate profile Candidates who graduated from (2017 to 2024 passed outs) with basic knowledge in hardware and networking. strong communication, and willingness to learn. Only Male graduates are eligible.

Your Key Result Areas: Deliver timely and effective technical support to premium clientele via multiple communication channels. Maintain high customer satisfaction ratings and comply with quality standards in the majority of cases. Diagnose and resolve complex technical issues encompassing web protocols, networking standards, programming languages, system administration, email routing/delivery, and email encryption Analyze system and trace logs and configurations to determine the root cause of incidents. Employ command-line interfaces (Windows, Linux) for efficient troubleshooting and system administration. Adhere to defined Service Level Objectives (SLOs) for response and resolution times. Maintain thorough and accurate documentation of support interactions, troubleshooting procedures, and resolutions. Manage and resolve escalations from customers and partners Collaborate effectively with cross-functional technical teams to escalate and resolve intricate issues. Participate in on-call rotation to address critical incidents as required. Contribute to the creation of knowledge base articles and self-service resources for end-users. Maintain current knowledge of emerging technologies and product updates Provide expert consultation to lower-tier support teams to facilitate case resolution. Demonstrate flexibility to accommodate rotational and/or night shift schedules. Your Qualification: Bachelors degree in Technology / Engineering -Preferable Computer Science /Computer Applications / Information Technology 5-6 years of experience in working in a Technical customer support operation resolving complex technical or operational issues Moderate exposure with scripting/ programming language and ability to read and understand scripts(Python, Javascript, HTML), identification of Log errors, traces and triggers. Required: Working experience with Web Protocols - HTTPS, DNS, SSL/TLS, and networking standards ( Level - Intermediate Skills) Working experience with APIs and SQL - Query Language ( Level - Intermediate Skills) Working experience with System Administration concepts, Active Directory, and command-line interfaces in Windows and Linux environments ( Level - Intermediate Skills) Working experience with reading and understanding log traces for troubleshooting ( Level - Advanced) Working experience with email routing and delivery mechanisms Demonstrated problem-solving skills with a strong focus on issue resolution Excellent critical thinking and troubleshooting abilities Strong intuition for identifying potential problem areas B2 level proficiency in English (both written and verbal) Preference: Familiarity with Google Workspace (GWS) . Experience with Google Cloud Platforms (GCP) , including project creation. Experience with migration tools and processes. Familiarity with BigQuery . Relevant technical certifications (e.g., CompTIA Network+, Security+, Linux+, Microsoft Certified: Azure Administrator Associate, Google Cloud Certified Associate Cloud Engineer)

Provide technical support for desktops, laptops, and peripherals. Troubleshoot hardware/software issues. Ensure system uptime for end-users. Required Candidate profile Diploma/Graduate in IT/CS with strong knowledge about desktop support. Strong problem-solving skills and good communication. Only freshers are eligible to this role.

Maintain and troubleshoot basic hardware, software, and network issues Ensure data security and backups are in place Run social media campaigns and post regular content Create and manage email marketing campaigns Manage SEO/SEM strategies

Provide technical support, troubleshoot hardware/software issues Assist in system setups, and maintain IT infrastructure across departments. Support hardware/software across departments. Required Candidate profile Male graduates with strong problem-solving skills, basic IT knowledge, and willingness to learn Good communication required. Freshers can apply.