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Max: 25 years

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Urgent Desktop Support Engineer (International BPO) in Gurugram

Sharda Consultancy Services

1.0 - 6.0 years

Gurugram

On-site

Dear Candidates, We are hiring Desktop Support Engineer in Gurugram - F2f interview Same day selection Salary upto 25k -40k Job Description 1-3 years of experience in Desktop support in an international voice process. good communication and customer handling skills, basic networking knowledge of windows OS, MS office, networking and troubleshooting. Interested Candidates call directly Ruchika @9650997623

Posted 7 months ago

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Desktop Support Engineer

Access Healthcare

1.0 - 5.0 years

Chennai

Work from Office

Greetings from Access Healthcare !! We are hiring for Desktop Support with the experience of 1 to 5 Years . Immediate joiners or max 20 days of notice period is acceptable. Good Communication is expected Hiring only BE Graduates Assembly and troubleshooting of desktops, laptops, and other hardware Installation, configuration and troubleshooting of all Operating systems Troubleshooting network issues and managing all application updates Managing network security through timely antivirus and firewall updates Installation, configuration and troubleshooting of IP phones headsets Service desk management for troubleshooting tickets and service requests Prompt resolution of escalations and high pri...

Posted 7 months ago

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Technical Support Specialist

Ghrs Training

1.0 - 6.0 years

5 - 7 Lacs

Pune

Work from Office

Min 1 Yr Experience Into Technical Support International Voice Must have - Voice experience CTC- Upto 7lpa+ Variables Any Graduates(Mandatory) Immediate Joiners Only No absconded cases 5 days working 24*7 US Rotational Shift Contact- Neha: 8769866443

Posted 7 months ago

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Technical Support Engineer

Teamware Solutions

1.0 - 6.0 years

1 - 5 Lacs

Noida, Gurugram, Delhi / ncr

Work from Office

Job Title : Technical Support Specialist Location: Noida Department: Technical Support Job Summary We are seeking a Technical Support Specialist to join our Technical Support team, supporting Adobe Connect Hosted Services . In this role, you will be responsible for resolving customer and technical issues, troubleshooting product-related problems, and ensuring a seamless customer experience.Key Responsibilities Provide technical support for Adobe Connect Hosted Services, including access issues, audio/video problems, recordings, and general usage. Troubleshoot issues and guide customers through product configuration and best practices. Handle inbound support requests via chat, email, and phon...

Posted 7 months ago

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Service Desk Associate

UST

2.0 - 3.0 years

Thiruvananthapuram

Work from Office

Service Desk Leverage Customer designated Service Management tool for incident logging and service request. Engineer to take ownership of all Incidents and Service Requests from End User contact (Phone, Email, Chat, Web-based) to the Service Desk to closure. This includes following up with other teams /team members in other queues to ensure best end user experience. Provide Incident and Service Request resolution for Supported Services and Software as defined in the Customer Knowledge Base. If no Knowledge Base article exists, then the engineer will determine if a knowledge base article needs to be created and follow appropriate procedures to do so. Associate will provide best effort support...

Posted 8 months ago

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Ict and Project Administrator

confidential

2.0 - 6.0 years

Chennai, All india

On-site

As a Project Coordinator at AVASO Technology, you will play a crucial role in coordinating projects such as Wi-Fi surveys. Your responsibilities will include: - Ensuring that surveys are conducted efficiently - Delivering information to network engineers in a timely manner - Ordering products required for the projects Working at AVASO Technology, you can look forward to: - Opportunities for career growth and continuous learning - Competitive salary and benefits package - Working with cutting-edge technologies to shape the future of IT solutions AVASO Technology is a global leader in providing IT solutions and services, dedicated to offering top-tier support and managed services. The company ...

Posted 8 months ago

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Exploring Desktop Support Jobs in India

The desktop support job market in India is thriving, with numerous opportunities available for job seekers in this field. Desktop support professionals play a crucial role in providing technical assistance to end-users and ensuring smooth operations within an organization's IT infrastructure.

Top Hiring Locations in India

Bangalore
Pune
Hyderabad
Chennai
Mumbai

Average Salary Range

The average salary range for desktop support professionals in India varies based on experience and location. Entry-level positions typically start at around INR 2.5-3.5 lakhs per annum, while experienced professionals can earn upwards of INR 6-8 lakhs per annum.

Career Path

In the desktop support field, a typical career path may include roles such as Desktop Support Technician, IT Support Specialist, System Administrator, and IT Manager. As professionals gain experience and expertise, they can progress to higher-level positions like IT Director or Chief Information Officer.

Related Skills

In addition to technical proficiency in desktop support, professionals in this field are often expected to have knowledge of networking, hardware troubleshooting, operating systems (e.g., Windows, macOS), and basic cybersecurity principles. Strong communication and problem-solving skills are also essential for success in desktop support roles.

Interview Questions

What is the difference between a hard reboot and a soft reboot? (basic)
How would you troubleshoot a computer that is not booting up? (medium)
Explain the purpose of DNS in a network environment. (medium)
What is the difference between TCP and UDP? (advanced)
How do you handle a situation where a user is unable to connect to the company's VPN? (medium)
Describe a time when you had to prioritize multiple technical issues simultaneously. How did you handle it? (advanced)
What steps would you take to protect a computer from malware and viruses? (basic)
How do you stay updated on the latest technology trends in the desktop support field? (basic)
Can you explain the concept of IP addressing? (medium)
How would you troubleshoot a computer that is running slowly? (medium)
What is Active Directory, and how is it used in an enterprise environment? (advanced)
Describe a challenging technical problem you encountered and how you resolved it. (advanced)
What is the role of DHCP in a network infrastructure? (medium)
How do you ensure data security when setting up a new user account on a computer? (basic)
What is RAID, and how does it improve data reliability in storage systems? (medium)
Explain the concept of virtualization and its benefits in IT environments. (medium)
How do you handle a situation where a user is experiencing frequent software crashes? (medium)
What are the different types of backup methods, and when would you use each one? (advanced)
How do you troubleshoot network connectivity issues for remote users? (medium)
Describe a time when you successfully implemented a new technology solution in a desktop support role. (advanced)
What is the purpose of a firewall in a network security setup? (medium)
How do you handle a situation where a user's computer is infected with ransomware? (advanced)
What are some common security best practices that you would recommend to end-users? (basic)
How do you approach training non-technical users on IT best practices and security measures? (medium)

Closing Remark

As you explore opportunities in the desktop support job market in India, remember to showcase your technical skills, communication abilities, and problem-solving capabilities during the interview process. With preparation and confidence, you can embark on a successful career in desktop support and contribute to the seamless functioning of IT systems within organizations. Good luck!

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