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Description
The UX/UI Designer will help to move our business forward to create dynamic digital experiences that drives efficiency and business results across Gallagher digital properties. As part of the Digital Products team, you will work alongside curious, self-driven critical thinkers who have an entrepreneurial mindset to create lasting value for our clients and organization on a global scale. Our team works smart by advancing data-lead experiences, embracing iterative product design and actively collaborating across the organization. We are in the midst of digital transformation, building best in class experiences for our clients and colleagues, to create dynamic interactive experiences in a timely manner. It is an exciting time to be a part of Gallagher and the Digital Products team. We are looking for an experienced UX/UI designer who will join our agile team to improve our product digital experience across the globe for Gallagher. Your talent and experience, from rapid prototyping and design on both customer-facing websites and employee portals, will help evolve our brand to the next level to drive leads and 1 engagement. You will work alongside full-stack developers, scrum master, and product owners to continually enhance and improve the customer’s digital experience. Role will report to VP of Digital Products. Gallagher is one of the largest insurance, risk management and consulting firms with over 50,000 employees globally. Headquartered in Rolling Meadows, IL, this role will be hybrid in office. About You Your portfolio will highlight your talent and experience to design products (apps and tools) and create compelling digital experiences to drive engagement and leads. You are proactive, comfortable managing several concurrent projects, take responsibility and prioritize your work. A self-starter who is comfortable working independently as well as on the project team. You have demonstrated strengths to rapidly prototype using Figma and design systems, interactive prototypes for user testing within usertesting.com (using Axure or other tools). You can effectively estimate your work and adjust to changing priorities. You are able to work on multiple projects and balance priorities. As part of a global team, you are flexible to meet via conference call with global stakeholders. You will work collaboratively with our corporate digital team, Brand, in-house creative team, development teams and agency partners. You are comfortable presenting design concepts and receiving feedback from stakeholders, team members and research. Essential Responsibilities Describe the essential responsibilities in order of importance: Begin each responsibility with an action verb. Importance Major Action and Support Actions Conceptualize and design creative solutions that align with brand standards yet moves the brand to new visual experiences with user research and business goals. 2 Concept modern designs for products and websites taking our current designs and components and evolving to the next generation of design and experience keeping accessibility standards and responsive design top of mind. 3 Collaborate with Digital Experience team and design review process 4 Transform ambiguous thoughts and ideas into impactful experiences 5 Collaborate, create, and maintain digital design systems that can be shared with internal teams and agencies, designers, and development teams across Gallagher using Figma and other tools. 6 Create low and high-fidelity designs and click-through prototypes for user testing in a timely manner in various viewports. 7 Effectively communicate and present ideas and design rationale with UX/UI best practices to project team and stakeholders. Communicate design justification and receive feedback to modify designs based on feedback, research, and insights. 8 Advocate for the end user throughout research, design and development. 9 Collaborate with the project team, including research, developers, content, brand and product owners throughout design and development process globally. 10 Create user flows as requested for new experiences. 11 Define UX requirements to guide developers. Version: 1.0 Updated on: 14/02/2024 Experience working on agile project team 12 Stay current with digital trends, tools and best practices 13 Experience and comfortable working remotely and with distributed teams across different time zones. All other duties as assigned. Job Scope (Check One) ☐ Country ☐ Multiple Countries ☐ Region (☐ Americas ☐ LATAM ☐ UK/EMEA ☐ APAC) ☐ Global COMPETENCIES (OPTIONAL) Competency Description Advanced UI Design and Interaction Design Senior UI/UX Designers should have an advanced understanding of visual design and interaction principles. They create polished, high-fidelity designs and interactions that enhance user experience, and work with tools like Sketch, Figma, Photoshop and Adobe XD to create complex user interfaces. User Research and Analysis At the senior level, designers should be skilled in conducting comprehensive user research (user interviews, surveys, persona development, etc.) to inform design decisions. They analyze user behaviors and feedback to continuously refine and improve designs, ensuring they meet user needs. Usability Testing and Feedback Iteration Senior designers should be able to independently plan and execute usability testing sessions, analyzing results, and iterating on designs based on user feedback. They use tools like UsabilityHub, Optimal Workshop, and Lookback to conduct tests and gather insights. Prototyping and Interactive Design Senior designers should be skilled in creating interactive prototypes that simulate the user experience, using tools like InVision, Marvel, & Figma. They build prototypes that demonstrate the flow and interactions of an interface to stakeholders or users. Cross-Functional Collaboration and Stakeholder Management Senior UI/UX Designers work closely with product managers, developers, and business stakeholders to ensure that designs meet both user needs and business goals. They are also involved in presenting and defending design decisions to stakeholders. EDUCATION AND EXPERIENCE (Compensation will fill in with the appropriate degree/education from career level guides. Please list Any Preferred Information) Minimum Required Degree: Bachelor's Degree in Graphic Design, Interaction Design, Human- Computer Interaction, or a related field. ∙Preferred Degree: Bachelor's Degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field. Master's Degree in Graphic Design, Interaction Design, Human- Computer Interaction, or a related field is preferred Certificate(s)/Special Training oCertification in UI/UX Design, Human-Centered Design, or Interaction Design is highly preferred. oProficiency in design tools such as Sketch, Adobe XD, Figma, Photoshop and InVision. oTraining or certification in user research methodologies and usability testing to enhance skills in gathering and analyzing user insights. oCertification in Design Thinking methodologies to support innovative problem-solving and user-centered design approaches. 3 oFamiliarity with front-end development languages such as HTML, CSS, and JavaScript is a plus. oCertification in advanced design thinking or user experience strategy is beneficial. oFamiliarity with Agile and Lean UX methodologies, with any relevant training or certification being a plus. oTraining in accessibility standards and guidelines (e.g., WCAG) is advantageous. Experience ( Career Level Guide) ∙5+ years’ experience or more with a degree in HCI, art, design, or equivalent work experience in a related field ∙Design portfolio that showcases design work for B2B sites and transforming brands (Sitecore a plus) and products (applications) ∙Experienced with digital concept development from UX and storyboarding, ideation, prototyping, responsive design and creation using multiple tools and testing work ∙Expert using Figma Creative Suite, Figma ∙Demonstrated experience with creating design systems; rapid prototyping; building high-fidelity interactive prototypes for research ∙Agile team experience and guiding/collaborating with team ∙Bachelor’s or Master’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field. ∙Demonstrated expert-level proficiency in Figma, with a proven track record of using this tool to create high-quality design solutions. Experience with Photoshop is a plus. ∙Proven ability to develop innovative and engaging design solutions that enhance user experience and meet business objectives. ∙Experience in building and maintaining design systems, UI libraries, and guidelines to ensure consistency and efficiency across projects. ∙Extensive experience applying user-centered design principles, with a focus on aligning design processes with user needs and expectations. ∙Strong proficiency in design tools such as Figma, Sketch, Adobe XD, and prototyping tools. ∙Strong portfolio demonstrating UI/UX design expertise, including web and mobile application projects. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Knowledge, Skills And Ability (List the MINIMUM knowledge, skills and ability required to perform the essential functions of the position): ∙Digital designer with demonstrated UX, UI and digital design experience ∙Global product design experience – creating digital experiences that are accessible (Level AA minimum) and multi- lingual for B2B for multiple brands ∙Create designs and low- and high-fidelity prototypes for review in multiple viewports: desktop, tablet, mobile ∙Maintain design systems and style guide creation and maintenance for multiple products ∙Understanding of front-end development and content management systems ∙Self-starter and inquisitive in nature; confident in presenting work and user experience issues and concerns ∙Able to effectively communicate to multiple stakeholder teams located globally ∙Flexible to meet with global stakeholders via conference/video calls ∙Ideate on solutions for problems to solve and develop concepts ∙Understanding of responsive design and designing for accessibility ∙Figma Proficiency: Expert-level skills in Figma, essential for creating high-quality design solutions. ∙Data Visualization: Ability to translate complex data into intuitive, user-friendly interfaces. Version: 1.0 Updated on: 14/02/2024 ∙Creativity: Strong creative skills to develop engaging and innovative design solutions. ∙User-Centered Design: Deep understanding of user-centered design principles and methodologies. ∙Design Systems: Experience in building and maintaining design systems for consistency and efficiency. ∙Collaboration: Excellent communication and teamwork skills for working with cross-functional teams. ∙User Research: Ability to conduct user research and analyze insights to inform design decisions. ∙Attention to Detail: Keen attention to detail to ensure precision in all design elements. ∙Adaptability: Flexibility to manage multiple projects in a fast-paced environment. ∙Technical Acumen: Familiarity with front-end development principles is a plus. Remarks ∙This position is in a temperature-controlled office environment. The noise level in the work environment is usually light to moderate. ∙This position is to work in a Hybrid model and depending on the need must be flexible to work from office/home as required to accomplish their role. ∙This job description is not intended to be an exhaustive list of the duties and responsibilities of this position. ∙Additional duties not included on this job description may be assigned by management at any time, based upon the business needs of the Company. Employees must perform all such duties assigned to them as a condition of employment. Likewise, this job description does not alter the at-will nature of employment at the Company. ∙The Company may review and update this job description from time to time, as deemed necessary or appropriate in its sole discretion. LEADERSHIP/SUPERVISO RY (Career Band) ☐ Individual Contributor - Support ☐ Individual Contributor - Professional ☐ Technician ☐ Manager (Project/Program) ☐ Manager (of People) ☐ Executive ☐ Revenue Producing Professional ☐ Revenue Producing Manager (of People) Career Level (Compensation) Travel Requirements ☐ Not Applicable or: JD Reviewed By JD Approved by: Skills: ux,collaboration,responsive design,creative problem solving,ui design,digital,design systems,ux design,agile methodologies,figma,prototyping,html,user research,adobe creative suite,adobe xd,interactive design,ux/ui design,skills,sketch,photoshop,javascript,design,usability testing,css Show more Show less
