Job
Description
We are seeking a dynamic and experienced National Manager – RPO (Non-IT) to lead and manage our Recruitment Process Outsourcing operations. This role is pivotal in driving strategic hiring initiatives, ensuring service excellence, and delivering high-quality talent acquisition solutions for non-IT sectors such as manufacturing, BFSI, healthcare, retail, logistics, and more. Key Responsibilities: Strategic Leadership: Lead and manage end-to-end RPO operations for non-IT clients across multiple locations, ensuring alignment with client goals and SLAs. Client Relationship Management: Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and escalation point for all recruitment-related matters. Operational Excellence: Drive process improvements, standardization, and compliance across recruitment operations. Ensure timely delivery of hiring targets and quality metrics. Team Management: Lead, mentor, and develop a high-performing team of recruitment professionals, including delivery leads, recruiters, and coordinators. Analytics & Reporting: Monitor recruitment metrics, generate insights, and present regular reports to clients and internal leadership. Business Development Support: Collaborate with sales and solutions teams to support RFPs, client presentations, and onboarding of new RPO engagements. Qualifications & Experience: Bachelor’s degree in human resources, Business Administration, or related field (MBA preferred). 15+ years of experience in recruitment, with at least 5 years in RPO leadership roles focused on non-IT domains. Proven track record of managing large-scale recruitment operations across geographies. Strong understanding of recruitment technologies, ATS platforms, and sourcing strategies. Excellent communication, stakeholder management, and problem-solving skills Show more Show less
