Responsibilities University Engagement: Establish and nurture partnerships with universities, faculty, and student organizations to strengthen employer branding. Recruitment Strategy: Design and execute sourcing strategies, organize career fairs, and manage on-campus interview processes. Talent Sourcing & Selection: Leverage multiple sourcing channels—including job portals (Naukri), LinkedIn, and others—to identify and attract high-quality candidates. On-Campus Activities: Coordinate and conduct impactful campus engagements such as webinars, workshops, and recruitment drives. Pipeline Management: Ensure a smooth transition from candidate selection through to onboarding, maintaining a steady talent pipeline. Candidate Experience: Deliver an inclusive, engaging, and efficient hiring process focused on candidate satisfaction. Qualifications Education Qualification: MBA/PGDM Preferred (with Specialization in HR) Work Experience: with 2 - 6 years of work experience in Campus Recruitment with prior experience in the ITES/IT industry would be preferred Certifications (Preferred): NA Required Skills Proven team player with a clear understanding of the critical nature of recruitment timelines Strong relationship-building and stakeholder management skills Exceptional attention to detail and ability to multitask effectively Creative thinker with a drive for process improvement and innovation Committed to delivering a positive, candidate-first experience throughout the hiring journey Show more Show less

Responsibilities : Content Development : Design and develop interactive e-learning content using Adobe Captivate and other related software products. This includes creating engaging multimedia elements such as animations, simulations, quizzes, and assessments. Instructional Design : Collaborate with subject matter experts (SMEs) and instructional designers to analyze learning needs and translate them into effective e-learning solutions. Apply instructional design principles to create engaging and impactful learning experiences. Software Proficiency : Possess advanced knowledge and expertise in working with Adobe Captivate, Adobe Creative Cloud (Photoshop, Illustrator, etc.), and other relevant tools. Stay updated with the latest features and functionalities of these software products. Multimedia Production : Create and edit multimedia assets such as images, audio, and video to enhance the e-learning content. Ensure the use of high-quality visuals and media elements to support the learning objectives. Project Management : Manage multiple projects simultaneously and adhere to project timelines and budgets. Coordinate with stakeholders, including clients, SMEs, and project managers, to ensure smooth project execution. Quality Assurance : Conduct thorough testing and quality checks to ensure the accuracy, functionality, and usability of the e-learning modules. Identify and fix any errors or issues in the content, ensuring it meets the desired standards. Collaboration and Communication : Work collaboratively with cross-functional teams, including instructional designers, graphic designers, and developers, to ensure seamless integration of e-learning content. Communicate effectively to gather requirements, provide updates, and seek feedback. Industry Trends : Stay updated with the latest trends and best practices in e-learning, instructional design, and technology-enhanced learning. Continuously explore new tools, techniques, and methodologies to improve the quality and effectiveness of the e-learning content. Qualifications : Proficiency in Adobe Captivate and other Adobe Creative Cloud software. Strong understanding of instructional design principles and adult learning theories. Multimedia production skills, including image editing, audio/video editing, and animation. Knowledge of e-learning standards and technologies (e.g., SCORM, HTML5, responsive design). Project management skills, including the ability to prioritize tasks, manage timelines, and meet deadlines. Attention to detail and strong problem-solving abilities. Excellent written and verbal communication skills. Creativity and innovation in designing engaging and interactive e-learning content. Familiarity with learning management systems (LMS) and content authoring tools. Ability to work independently as well as in a collaborative team environment. Show more Show less

Senior Manager, Procurement (IT - SaaS, Marketing & Professional services) Work Location : [24]7.ai, Prestige Platina Tech Park, Kadubeesanahalli, Bangalore, Mode of work : WFO Work timings : 3 PM to 12 AM IST Qualification Required : Graduation in any stream (Preferably MBA/CPP/CPSM) Years of experience : 14-18 years Brief Description: The Senior Procurement Manager of IT / Software will be responsible for identifying and screening suppliers, negotiating terms and conditions favorable to [24]7, driving improved supplier service levels, minimizing risk while improving [24]7 business results, standardizing and automating business and procurement best practice processes for Commodities / Products & Services like DC Colo, IT Infra, Info Security, Cloud Infra, Software Subscriptions, Telco circuits and associated services, Lead generation and Marketing related services and Subscription, Professional services, Digital Media and so on... Who you are: Overall 14-18 years’ experience in a Shared Service environment with minimum 10+ years in Procurement of IT Products & Services like IT infra, Info Security, Cloud Infra, Software Subscriptions, Telco circuits and associated services, Lead generation and Marketing related services and Subscription, Professional services, Digital Media and so on... Must be from IT / ITES industry. Experience of managing Procure to pay processes & Procurement Operations of Software – SaaS, Professional services & Marketing- department . Should have acumen to prepare for negotiation and excellent negotiation skills, stakeholder management and continuous improvement mind set. Experienced in strategic sourcing and managing diverse customer base Should be highly proactive in doing consistent follow ups to drive deals to closures. Well organized and resourceful Aware of taxes, contractual clauses and other terms of commercials Should poses strong ethics. Should be foresighted, highly agile & Quick Learner Should have ability to analyze Empirical data and ability to put together historical price and terms for a repeat buy What you will do Sr. Manager will be responsible for strategic sourcing (create alternative source of supply) to buy more for less and to ensure fair supplier selection at fair value. S/he will have a keen eye - Able to examine all deals with perspective of commercial Knowledge, Taxes, Excise or other Duties for local items & Import, Custom duties, Contractual clauses (such as indemnity, liability, insurance, guarantees etc). S/he will work with Department Heads to understand bills of materials/SOW, Put together historical price and terms, Prepare for negotiation, Negotiate prices on quotes received by departments, arrange for alternative quotes if necessary to help negotiate and price benchmark, Work with stake holder and Legal team for contract finalization and issue purchase orders to vendors. S/he will be based out of Bangalore office but will handle IT spend for Global GEO. Show more Show less

Role: Manager – Application Security Department: Legal Stream: Global Information Security Reports to: Head of Information Security Job Location : Bangalore Work Model: Hybrid Summary of essential job functions The overall responsibility is to lead the AppSec team, develop AppSec strategies, and conduct application security assessments for the selection, development and implementation of enterprise applications. This position will focus on designing strategies for assessing in-house and vendor developed applications through design review, threat modelling, secure code review, and collaborating with application owners to remediate risk. Education, Certification and Experience: Bachelor’s degree in computer science / information science or related discipline. CEH, E|CSA, L|PT, CHFI, C|PENT, OSCP or relevant cyber security certifications. CISA or CISM or CISSP certification would be a plus. 10+ years of Information Security experience, preferably with at least 5 years of experience in Application Security. Competency Requirements: Performs a combination of duties in accordance with departmental guidelines: Lead the Application Security program as an AppSec SME throughout a global technology organization with in-house, vendor developed applications and various legacy and AI systems within data centers and public cloud. Lead and mentor a team of AppSec professionals across DevSecOps, SAST, DAST, SCA, and SDLC disciplines. Experienced in working on multiple standards like OWASP, ISO 27001, SSAE16/SOC 2, and PCI. Develop enterprise policy and technical standards with specific regard to application security management and secure development standards. Interacts with the developers, project managers, core team to explain the findings, and recommend preventive, mitigating and compensating controls to ensure appropriate level of protection and adherence to the goals of the overall information security strategy. Interact with InfoSec leadership to set strategic directions and planning for Information Security, including annual and long-term security and compliance goals. Document technical issues identified during AppSec assessments and correlate technical issues across applications to update application security standards. Analyses gaps between current and target security architecture and develop and implement roadmaps to close gaps. Evaluates security products and recommend apt security products based on business requirements. Spearhead 3rd party penetration tests of critical applications and infrastructure. Recommend security controls for AI/LLM/GenAI models. Translate corporate, client, and regulatory compliance requirements to current and future capabilities, products, and projects. Ensures compliance with the changing laws and applicable regulations. Coordinate and track all information technology and security related audits including the scope of audits, units involved, timelines, auditing agencies, and outcomes. Evaluate suspected security breaches, work with subject matter experts, and recommend corrective actions. Participates in the planning, development and implementation of data and system security controls and practices. Monitor external environment for emerging threats and advise relevant stakeholders on appropriate courses of action. Develop and improve KPIs for AppSec program. Support CISO with other duties as assigned. InfoSec Domain Expertise: Vulnerability Assessment and Penetration Testing of applications, network, cloud and mobile DevSecOps Security Architecture review Red Teaming Digital Forensics Secure Software Development Lifecycle Management Secure Code Trainings Technical Compliance and Client Audit management Regulatory Compliance Manage Vendor Risk, Brand, Security Incidents Breach Management Skills, Knowledge and Abilities Proven track record of leading AppSec teams with competence in security concepts and strategies with the ability to successfully implement them. Expert knowledge of application vulnerability management tools and strong technical understanding and experience assessing vulnerabilities and identifying weaknesses in applications across multiple on-prem, hybrid and cloud platforms. High performance skillset which not only understands the threat landscape as it relates to risks, but also able to meet technical challenges. Strong understanding of enterprise, network, system/endpoint, and application-level security issues and risks. Strong written and verbal communication skills in English with the ability to collaborate through all parts of the business. Leadership skills which bring out the best in the team. This includes both direct leadership but also cross-functional capabilities. Self-starter with the ability to make independent decisions and the judgment to know when to seek guidance. Comfort in a diverse technology environment spanning multiple operating systems and architectures Show more Show less

Dear Candidate, This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from office only Night shifts (US/ Australian) only No general day shifts Looking forward to hearing from you soon! Job Type: Full-time Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Role: Senior Security Specialist Location : Bangalore Working Model : Hybrid Final Round Interview : F2F Summary of essential job functions The overall responsibility of the team is to provide assurance to the management on the Information Security, Compliance and Risk Management of the organization globally. The candidate would be expected to lead security assessments of Products and Infrastructure globally. Education, Certification and Experience: Qualification Required: Bachelor/Master’s degree in Computer/ Information science, Software Engineering, Cybersecurity, or a related field Certification preferred: OSCP, OSWE, OSEP, ECSA|LPT, CPT, CEH Minimum experience: 08-10 years in Vulnerability Assessment and Penetration Testing- Thin & Thick Client, API , Infrastructure, Cloud, Mobile Competency Requirements: Performs a combination of duties in accordance with departmental guidelines: Hands-on experience in Vulnerability Assessment (VA) and Penetration Testing (PT) for Web, APIs, AI/ML models, Mobile , Network, and Infrastructure. Strong command of OWASP Top 10 with practical knowledge of attack vectors and mitigation strategies. Familiarity with industry standards and frameworks such as OSSTMM, OQASP, CESG, CREST, NIST, ISSAF, and PTES. Expertise in Secure Development Lifecycle (SDLC), including Threat Modeling, Secure Coding Practices, and Security Assessments. Proficient in both Static and Dynamic Application Security Testing (SAST, DAST, IAST), and Software Composition Analysis (SCA). Experience conducting secure code reviews and identifying logic flaws in code bases written in Java, .NET, C/C++, Python, etc. Knowledge of cryptographic protocols, secure communication, data security and key management. Hands-on with commercial and open-source tools: Burp Suite, OWASP ZAP, Acunetix, AppSpider,SQLMap, Nmap, Metasploit, Nessus, OpenVAS, Fortify, Checkmarx, Veracode, SonarQube, NexusIQ and Snyk. Proficient in assessing mobile applications (thick/hybrid clients) using tools like Dex2jar, ADB, Frida. Exposure to AuthN/AuthZ protocols such as OAuth, SAML, OIDC; ability to read, write, and interpret application logic. Familiarity with vulnerability standards: CVSS, CVE, CWE, CAPEC; and patch management lifecycle. Experience automating tasks via shell scripting and Python/Ruby/Php etc. Proficiency in secure code development and reviewing DAST/SAST reports across languages. Understanding security aspects in AWS, Azure, and GCP including IAM, VPC/VNet, S3/Blob storage, API gateway, Load Balancers, WAF, Containers (Docker), and Kubernetes. Experience in infrastructure/network penetration testing and exploitation techniques on Windows/Linux environments. Experience in mentoring, leading teams, and managing security assessments under tight deadlines. Manage third-party security assessments, including vendor risk evaluations, engagement oversight, and ensuring compliance with organizational security standards. Proven ability to provide technical oversight and drive engagement quality across security projects. Exposure to agile/scrum development methodologies and ability to work with cross-functional teams. Familiarity with security standards like PCI DSS, SOC, ISO 27001. Participation in bug bounty program and CTFs is a strong plus. Proactive learning approach, staying updated with evolving cybersecurity trends and technologies. Job Responsibilities: Plan, conduct, and close end-to-end Vulnerability Assessments and Penetration Tests for Web Applications, APIs, Mobile Apps, Thick Clients, Infrastructure, and Cloud environments. Perform both manual and automated security assessments to identify, validate, and prioritize vulnerabilities. Review application code in various programming languages and provide actionable remediation recommendations. Reproduce reported vulnerabilities with proof-of-concept (PoC) and assess associated risks. Evaluate new security tools and products for adoption and integration. Guide development teams on Secure Coding standards and OWASP-aligned practices. Lead and contribute to secure SDLC processes, threat modeling workshops, and risk reviews. Manage and triage security bugs from Bug Bounty programs, working closely with engineering teams to ensure timely resolution. Maintain and improve the security posture of applications across business units, aligning with best practices. Act as a security advisor on project teams, influencing architecture and design decisions. Drive security awareness initiatives and conduct training sessions for developers and QA teams. Update and maintain InfoSec policies and procedures in line with emerging threats, technologies, and compliance requirements; provide support to both internal and external auditors during security assessments and audits. Other Requirements: Strong ethics and understanding of ethics in business and information security. Proficiency in English (both written and oral communication skills). Ability to complete tasks and deliver professionally written reports for clients. Ability to present findings to technical staff and executives. Ability to interact with 247 internal stakeholders to review their requirements. Should be able to think “out of the box” and implement new attack vectors. Self-motivated, curious, knowledgeable pertaining to news and current events Show more Show less

Dear candidate, Greetings from [24]7.ai India. International Voice Process || Social Media Voice Hiring Registration Code: Joydeep Kumar Dey – 078 || Hr Joy: 9590992022 Interview Timing - 10:30am to 1:30pm [Monday to Saturday] Designation: Executive or Sr. Executive Responsibilities: Handle inbound and outbound calls Resolving customer queries and issues related to the products & services Should have fair knowledge about the tools like Sprinklr, hootsuite, Zoho, Sprout etc Clear concepts to manage multiple social media accounts, schedule posts, track performance, social CRM and in-depth analytics Handled escalation desk Minimum qualification: PUC (12th) / 3 years diploma Salary range: Voice –> 23k to 37k take home (Freshers to 2 plus years experience) Benefits: Ø 2 way free cabs within hiring zone Ø Self to work (STW) up to 3.3k (only for male employees) Ø Medical insurance for self and dependent Ø 5 days working Ø 2 days rotational offs Interview rounds: Ø Hr round Ø Voice online assessment Ø Operations round Note: No virtual interviews Age criteria: min 18y to max 30y Immediate joiners only Work from office only US / Australian shifts No general day shifts 30 days will be a cooling period for candidates to attend the interview again Once shortlisted, make sure to be active on calls, e-mails and whatsapp Interview Timing - 10:30am to 1:30pm [Monday to Saturday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus top: Kadubeesanahalli bus stop https://maps.app.goo.gl/D9QdSSzQ16Sqc4qq6 Job Types: Full-time, Permanent Pay: ₹23,000.00 - ₹37,000.00 per month Benefits: Health insurance Provident Fund Schedule: Night shift US shift Education: Higher Secondary(12th Pass) (Required) Experience: total work: 1 year (Preferred) Work Location: In person

Job description: Roles and Responsibilities: An International Voice is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication skills. Good logical reasoning & analytical skills. Able to interact with customers Calls, should be able to answer servicing questions. Able to work in Rotational and night shifts (US) Salary Range : 20000 - 35000 Per month in hand + ( Incentive + Goodies) Age limit: 18+ to 34 years below. Benefits: Two-way cab facility. Life Insurance. Medical Insurance World Class Facility - Cafeteria, Gym, Sports arena, Amphitheatre, Theme based break-out zones Eligibility Criteria: PUC/12th/Diploma, Undergraduate/Graduate (B.com, BBA, BSC, BCA, BE, Btech, BA and Postgraduate MBA/MCOM freshers and experienced can apply. Note: Pure work from office, no virtual interviews. Vasudevan J ARC-105 Mobile number: 9980693405 Share your resume to the above mentioned through WhatsApp and do a normal call when you're in a silent place with proper network. Take a screenshot of this mail or printout get along with your resume. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Yearly bonus Experience: 5years: 1 year (Required) Work Location: In person

Dear candidate, Greetings from [24]7.ai India. International voice customer support hiring | 11am to 1pm noon [Monday to Friday] | Contact Hr Vasu : 9980693405 - Registration code > Vasu - ARC 105 Designation: Associate and Senior Associate Responsibilities: International Calling II English Communication Handle inbound and outbound calls Contacting existing customers as well as prospective customers Obtaining customer information and other relevant data Asking questions to the customer and understanding their need Resolving customer queries and issues related to the products and service Qualifications: PUC (12th)/ Diploma (3years) / undergraduates / BE / B.Tech and graduates from any stream are eligible to apply. Freshers & candidates with prior relevant (BPO) and non-relevant (other domain) experience are eligible to apply. Master graduates should have at least 1 year experience in BPO sector. Salary Range: Voice > INR 2.9LPA 4.5LPA + (Incentive + Goodies) Benefits: 2 way free cabs Self to work (STW) Rs.3000 (only for male employees) Medical insurance for self and dependent 5 days working 2 days rotational offs Interview Rounds: Hr round Voice online assessment Operations round Note: Printout of this email is mandatory Registration code > Hr Vasu (ARC 105) Contact Hr Vasu: 9980693405 Immediate joiners only Work from office only US night shifts only No general day shifts Must have copies of all academic and experience (if applicable) certificates, Aadhar Card (mandatory). Candidates attended interview within 30 days are not eligible to attend. If shortlisted in the interview process, make sure to be active on calls and e-mails. Timing - 11:30am to 12:30pm noon [Monday to Friday] [24]7.ai India address: Prestige Tech Platina, Kadubeesanahalli, Marathahalli Outer Ring Road, Bangalore 560087 Landmark: near JP Morgan Bus stop: Kadubeesanahalli bus stop Job Type: Full-time Pay: ₹150,000.00 - ₹450,000.00 per year Benefits: Health insurance Life insurance Paid sick time Provident Fund Schedule: Rotational shift Weekend availability Supplemental Pay: Quarterly bonus

Role: Software Engineer 1 (Java Developer ) Employment: Contract Role ( 1yr FTC) Job Location: Bangalore Working Hours: 11 AM to 8 PM (Flexible) Mode of Work: Hybrid JD for 2 to 4 years of Java experience Responsibilities : Strong proficiency in Java language, object-oriented principles, and design patterns. Build, maintain efficient, reusable, and reliable Java code. Experience in writing and integrating REST APIs and other API technologies Ensure the best possible performance, quality, and responsiveness of the applications. Identify bottlenecks, bugs and implement solutions to these problems. Help maintain code quality and best practices. Skills : 2 to 4 years of hands-on experience in core java & Spring frameworks Proficient in core Java, with a good knowledge of java collections Solid understanding of object-oriented programming Handson experience with concepts of MVC, JDBC, SOAP and RESTful Experience with MVC frameworks, such as Spring, SpringBoot Experience with JSP, JSTL will be an added advantage. Experience in HTML, JavaScript, JQuery and CSS, Knowledge on Hibernate will be an added advantage. Experience with databases like MySQL, Oracle Implementing automated testing platforms and unit tests Basic understanding of code versioning tools, such as Git Familiarity with build tools such as Ant, Maven, and Gradle Show more Show less

Role Description HR Name: Naveen Kalle- 8147752896 Kindly Apply who all are in Bangalore and ok with night shift because its a face to face interview Note: For a single opportunity lot of needy candidates are waiting . Dont apply on time pass basis This is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The role will involve interacting with customers, addressing their inquiries and concerns, and resolving any issues they may have. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in maintaining customer satisfaction and enhancing customer experience Strong communication and interpersonal skills Active listening and problem-solving abilities Ability to work effectively in a team Fluency in English and proficiency in other languages is a plus Prior experience in a customer service role is preferred 12t/2nd puc/Graduation/Post graduation. 0-5 years experience candidates can apply. Age limit should be less than 35 Years. Job Type: Full-time Pay: Up to ₹450,000.00 per year Benefits: Health insurance Life insurance Provident Fund Schedule: Night shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person

Dear Candidate, This is for an interview call with 24-7.ai We are aggressively hiring for International voice Qualifications: PUC (12th) Salary Range: Voice INR 2.9LPA- 4.0LPA (Incentive Goodies) Benefits: 2 way free cabs Medical insurance for self and dependent 5 days working 2 days rotational offs Note: Maximum 30 years age limit Immediate joiners only Work from office only Night shifts (US/ Australian) only No general day shifts Looking forward to hearing from you soon! Job Type: Full-time Pay: ₹250,000.00 - ₹450,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Work Location: In person

Job Responsibilities: - · Manage and support a team of Team Leaders, driving performance and development · Drive performance to achieve CPI and KPI targets through effective strategies · Provide coaching and mentorship to frontline leaders to enhance leadership skills and effectiveness · Oversee P&L responsibilities to meet financial targets · Conduct regular business reviews to assess performance metrics, identify trends, and create action plans · Collaborate with key stakeholders to align on business objectives and drive cross-functional initiatives · Perform in-depth analysis of operational and financial data to inform strategic decisions and improve performance · Optimize processes and strategies to drive operational efficiency · Monitor and evaluate team performance, providing guidance and feedback to Team Leaders · Address complex operational challenges and develop solutions · Maintain comprehensive documentation and provide regular performance reports to senior leadership · Identify and mitigate potential risks to ensure business continuity Competency Requirements: [Technical & Behavioral] · Ability to lead and motivate a sales team to achieve targets · Skills to develop and execute sales strategies to drive growth · Capability to establish and maintain strong relationships with employees and stakeholders · Ability to assess team performance and implement measures to improve productivity and efficiency · Strong communication skills to effectively convey sales objectives, strategies, and expectations to the team and stakeholders · Aptitude to identify challenges and develop solutions to overcome them · Adaptable to work effectively with teams in a dynamic environment · Deep understanding of sales processes, techniques, and best practices · Ability to work collaboratively with cross functional teams to achieve sales objectives · Proficiency in data analysis and data driven decision making · Proficiency in working with MS Office tools

Below are the details of the interview and the job- International social media escalation advisor position. Job Title: International Customer Support Executive/ Social media escalation advisor Company Name: [24]7.ai Location: Kadubeesanahalli, Prestige tech platina number 2, Bangalore Employment Type: Full-time Interview Details: Point of Contact: HR Naveen - 8147752896 Registration Process: Use the reference code for registration: Kalle Naveen-122 Required Skills: Proficient in English Experience in Customer Service Positive Attitude Experience Range: 0 - 4 years Salary: For Voice: ₹25,000 - ₹35,000 Shift Timings: Night Shifts: US & Australian shifts Additional Benefits: Provident Fund (PF) Medical Insurance Performance Incentives Two-way Free Cab Service { If any male Access to Gym Cafeteria Facilities Library We look forward to meeting you and discussing your potential role with us! Best regards, Naveen kalle Sr HR Executive [24]7.ai

Job Responsibilities Meeting & exceeding defined KPIs Initiate KPI projects Proactive identification of possible risks through early warnings Client interactions Manage and develop improvement plans in liaison with other department(s) Manage Operations Quality Team Effective resource utilization Conduct team review and performance related discussions Able to motivate team members Career planning Assures effective process and policy mechanisms are in place Develops and assures compliance with the Service Level Agreements between internal and external customers Assures confidentiality and integrity of data Assures implementation of compliance with the Information Technology Standards (System checks, whitelist) To oversee risk management activities across the Program Developing, establishing, and maintaining an effective compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements. Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.

*Need People only from International BPO recruitment , HRBP roles will not be considered* Job Responsibilities: • Understanding business requirement and planning hiring / delivery as per the agreed profile, compensation, and timelines • Ensure backend hiring process / tools are effective, efficient, and able to facilitate candidate onboarding to meet BAU and seasonal hiring peaks • Managing all relevant stakeholders to ensure maintaining correct data capture and accurate data reporting from recruitment perspective. • Plan location hiring strategy, adequate staffing with the team, required tools, and recruitment compliance to achieves staffing objectives • Builds, nurtures, and maintains a highly capable and motivated back-end recruitment team to deliver business goals. • Evaluate, streamline, execute hiring process and review the same to ensure most efficient and robust candidate processing. Complete focus on recruitment process automation to minimize manual interventions and faster / flawless end-to-end hiring / selection process • Ensures best-in-class candidates experience as a mandatory outcome • Maintains and advises HOD on budgetary compliance and requirements • Timely processing of inputs to support Vendors/Employee Referral and / or any other payout to employees by coordinating with finance • Timely processing of data to support other recruitment vertical leads to review and manage teams’ performance and deliverables • Timely processing of data to ensure candidate movement from recruitment to onboarding to training etc. • Ensure accurate data maintenance and reporting to support organization’s internal / external audit requirements • Owns all dashboards and reporting pertaining to recruitment. Reduce manual intervention and facilitates automation of reports • Ensures to provide hiring analytics and other insights to shape up recruitment sourcing / delivery strategies • Avoids legal challenges by understanding current legislation, enforcing regulations with managers, recommending new procedures, and conducting training. Keeps abreast with labor related laws and minimum wage requirements for respective sites. • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations. • Accomplishes human resources and organization mission by completing related results as needed.

About the Company: 24.ai uses artificial intelligence, human insight, and deep vertical expertise to produce personalized, consistent, and satisfying customer experiences. The company's advanced conversational AI platform, combined with more than 20 years of contact center operational expertise, empowers the world's largest and most recognizable brands to deliver natural, frictionless conversations across all digital and voice channels. No matter what industry, the measure of success is in the numbers. At 24.ai, understanding the challenges that are top of mind for customer-centric organizations and delivering results is key. The solutions and services are purpose-built to make an impact on the metrics that matter most: CSAT scores, revenue, and ROI. The company's DNA is based on 20 years of contact center experience with a cloud-native CCaaS platform powered by industry-leading conversational AI, over 173 patents, and a fully managed CXaaS offering. As a global leader in technology and contact center operations, 24.ai is also recognized as a great place to work. At 24.ai, you will find a team of people who are passionate about using artificial intelligence, machine learning, and human intelligence to help some of the world's leading brands connect with their customers. About the Role: Are you passionate about leading dynamic teams and driving impactful projects in the realm of .Net development We are seeking a Lead Developer who thrives in a fast-paced environment and is eager to contribute their expertise to our innovative projects. Responsibilities: - Design and Development of production fixes, application enhancements, and software development projects in the .Net framework. - Familiarity with ASP.NET framework (ASP.Net MVC, .Net Core, & .Net Classic Framework) & Angular JS framework. - Prepare and maintain code for various .Net applications and resolve any defects in the system. - Resolve all incidents reported on the applications. - Ability to lead a development team. - Monitor, maintain, and resolve issues for various .Net applications and provide required technical support for web & windows service applications. - Responsible for Deployment on IIS Server / Cloud. Qualifications: - Bachelors degree in Computer Science or MCA We are looking for: - 4 to 8 years of development experience using C# .NET, ASP.Net MVC. - Extensive experience using MS SQL Server & MYSQL, CSS, HTML, and JavaScript. - Deployment on IIS Server / Cloud. - Design, build, and maintain efficient, reusable, and reliable code in C#.Net, Asp.Net, MVC, and Web API. - Experience in UI Development using Razor pages. - Exposure to JS frameworks like Angular with ASP.net Core will be an added advantage. - Proficient knowledge in: MY SQL, SQL Server, strong SQL skills. - Exposure to Deployment on IIS Server / Cloud. We Prefer: - Proficiency in: C#, ASP.Net, ASP.Net MVC (.Net Core & .Net Classic Framework), Restful API, Web Services, Windows Service Applications.,

Job Summary: Entry level hiring for all programs in [24]7 Inc Sourcing and evaluation of agents for all programs. Ensuring first day FLE are numbers are met as per plan requisites. Job Responsibilities: Delivery to meet the business manpower needs. Capacity planning, scheduling and operations Critically examine the cost of recruitment and identify means to meet the target with minimum cost Brand and position the company in the market as a top employer in this industry with best practices Data analysis and management Team development including skill enhancement Overall brand management with vendors Responsible for early attrition Profiling based on data analysis Competition mapping Responsible for vendor development and management Explore innovative hiring channels Efficiently manage internal stake holders Effectively able to manage and deliver large hiring volume requests at short notice. Minimum requirements (Education Qualification & Work Experience): · Education Qualification: MBA/PGDM Preferred (with Specialization in HR) · Work Experience: 3-5 years of work experience in HR with prior experience in the ITES/IT industry would be preferred. Team size minimum 4 to 6 members in his last assignment for minimum of 2 years. · Certifications (Preferred): NA Technical Skills: Good MS Office knowledge: Knowledge in MS Excel Communication: Excellent command over English, both written & verbal Analytical Skills: Analyze the analytical thinking Vendor relationship: Good Understanding of the vendor requirements, be able to deliver all vendor expectations. Business Acumen: Should be able to proactively plan and execute based on the hiring standards Problem Solving: Making decisions and solving problems involving varied levels of complexity, ambiguity and risk Decision making: Is responsible for teams performance Performance Management: Should be a team player and involve in all kinds of team activities and work as a team to resolve issues and get results People Management: Know of all Client Expectations and requirements, be able to predict future Client (Internal /external) expectations and prepare in anticipation. Pro Active in all actions and provide Statistical and Strategic plans to improve processes and Business

About the Role The role involves establishing and leading a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices. Responsibilities Establish and lead a global PMO function across multiple regions, ensuring consistent frameworks, tools, and governance practices. Drive enterprise-wide project portfolio planning, prioritization, and execution aligned with strategic goals. Oversee large-scale client implementations, site transitions, rebadging, migrations, and business continuity programs. Collaborate with executive leadership, sales, operations, IT, HR, and finance to ensure timely and cost-effective delivery. Lead the design and rollout of PMO methodologies including Agile, Waterfall, and hybrid models. Monitor program risks, timelines, budgets, and KPIs, ensuring timely escalations and corrective actions. Manage and mentor regional PMO leaders and project managers, driving a high-performance culture. Oversee reporting and executive dashboards on portfolio health, delivery status, and resource capacity. Support commercial teams with solution design, RFP responses, and due diligence for prospective clients. Lead the change management efforts for process transformations, digital enablement, and organizational change. Qualifications Bachelor’s degree in Business, Engineering, Technology, or related field MBA or Master's in a related discipline (preferred) PMP, PgMP, or PRINCE2 certification (preferred) Agile or Scrum certification (preferred) 15+ years of project/program management experience, with at least 8 years in a senior PMO or leadership capacity Strong BPO industry background with experience managing global delivery programs Proven experience in client transitions, global ramp-ups, rebadging, and new site setup Demonstrated ability to lead cross-functional teams in matrixed environments Experience in cost optimization, capacity planning, and client-facing project governance Required Skills Strong financial acumen with budgeting, forecasting, and ROI tracking expertise Excellent stakeholder management and executive communication skills Ability to operate in fast-paced, deadline-driven, and client-sensitive settings Strong people leadership and team development capabilities across geographies Strong executive presence and communication skills Strategic mindset with a focus on business value delivery Ability to lead in matrixed, multicultural environments High emotional intelligence, adaptability, and stakeholder management expertise Track record of mentoring and building high-performing PMO teams Preferred Skill Experience with digital transformation initiatives Knowledge of industry best practices in project management

Role Description HR Name: Naveen Kalle- 8147752896 Kindly Apply who all are in Bangalore and ok with night shift because its a face to face interview Note: For a single opportunity lot of needy candidates are waiting . Dont apply on time pass basis This is a full-time on-site role for an International Customer Service Representative at [24]7.ai in Bengaluru. The Customer Service Representative will be responsible for providing customer support, ensuring customer satisfaction, and enhancing the overall customer experience. The role will involve interacting with customers, addressing their inquiries and concerns, and resolving any issues they may have. Qualifications Customer Service Representatives, Customer Support, and Customer Service skills Experience in maintaining customer satisfaction and enhancing customer experience Strong communication and interpersonal skills Active listening and problem-solving abilities Ability to work effectively in a team Fluency in English and proficiency in other languages is a plus Prior experience in a customer service role is preferred 12t/2nd puc/Graduation/Post graduation. 0-5 years experience candidates can apply. Age limit should be less than 35 Years. Job Type: Full-time Pay: Up to ₹450,000.00 per year Benefits: Health insurance Life insurance Provident Fund Schedule: Night shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person