Operations Manager - International Sales

Job Responsibilities: -

· Manage and support a team of Team Leaders, driving performance and development

· Drive performance to achieve CPI and KPI targets through effective strategies

· Provide coaching and mentorship to frontline leaders to enhance leadership skills and effectiveness

· Oversee P&L responsibilities to meet financial targets

· Conduct regular business reviews to assess performance metrics, identify trends, and create action plans

· Collaborate with key stakeholders to align on business objectives and drive cross-functional initiatives

· Perform in-depth analysis of operational and financial data to inform strategic decisions and improve performance

· Optimize processes and strategies to drive operational efficiency

· Monitor and evaluate team performance, providing guidance and feedback to Team Leaders

· Address complex operational challenges and develop solutions

· Maintain comprehensive documentation and provide regular performance reports to senior leadership

· Identify and mitigate potential risks to ensure business continuity

Competency Requirements: [Technical & Behavioral]

· Ability to lead and motivate a sales team to achieve targets

· Skills to develop and execute sales strategies to drive growth

· Capability to establish and maintain strong relationships with employees and stakeholders

· Ability to assess team performance and implement measures to improve productivity and efficiency

· Strong communication skills to effectively convey sales objectives, strategies, and expectations to the team and stakeholders

· Aptitude to identify challenges and develop solutions to overcome them

· Adaptable to work effectively with teams in a dynamic environment

· Deep understanding of sales processes, techniques, and best practices

· Ability to work collaboratively with cross functional teams to achieve sales objectives

· Proficiency in data analysis and data driven decision making

· Proficiency in working with MS Office tools