Senior Product Manager

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Senior Product Manager

Product Vision & Strategy

• Define multi-quarter strategy for one or more domains (real-time speech pipelines, LLM/RAG services, performance analytics, enterprise integrations).
• Translate market dynamics, competitive insights, and customer feedback into a differentiated roadmap that drives ARR growth and retention.

Roadmap Ownership & Prioritisation

• Maintain a ranked backlog, balancing quick-wins with platform investments.
• Articulate opportunity-size, effort, and risk; secure alignment with founders and functional heads.

Execution Leadership

• Lead sprint planning, scope management, and cross-functional stand-ups with engineering, AI research, QA, and design.
• Resolve trade-offs, anticipate downstream impacts, and hold teams accountable for timelines and quality.

Data-Driven Decision Making

• Define KPIs for feature success (adoption, latency, accuracy, revenue influence).
• Build Mixpanel/SQL dashboards; run A/B or canary experiments; iterate based on empirical findings.

Go-to-Market & Adoption

• Craft positioning, pricing, and enablement collateral with marketing and sales engineering.
• Conduct internal training, customer webinars, and pilot programs to accelerate uptake.

Stakeholder & Client Engagement

• Serve as product point of contact for key enterprise clients and strategic partners.
• Gather field insights, manage executive briefings, and incorporate feedback into roadmap evolution.

Mentorship & Process Improvement

• Guide junior PMs on research methods, documentation quality, and stakeholder management.
• Drive continuous improvement of product rituals—retro formats, discovery sprints, and decision logs.

• 6 – 10 years in B2B product management with end-to-end ownership of shipped features used by ≥ 1 000 active users or ≥ ₹ 1 Cr ARR.
• Demonstrated success launching AI/analytics or real-time infrastructure products.
• Strong technical fluency: able to discuss APIs, latency trade-offs, data schemas, and model limitations with engineers.
• Proficiency with agile tools (Jira/ClickUp), Figma or equivalent design systems, and SQL/Sheets for metric analysis.
• Exceptional communication and stakeholder-management skills—clear writer, persuasive presenter.
• Proven ability to work under ambiguity and deliver within early-stage or high-growth environments.

• Background in speech analytics, contact-centre tech, sales-enablement, or LLM-based applications.
• Bachelor’s in Engineering/Computer Science from a Tier 1 institute; MBA is a plus but not mandatory.
• Experience with enterprise security reviews, multi-region SaaS deployments, and data-privacy compliance.
• Familiarity with CRM ecosystems (Salesforce, Zoho) and telephony integrations (Twilio, Exotel).

1. Strategic Releases:

   Ship at least two major features or integrations generating ≥ ₹ 1 Cr incremental ARR.

2. Adoption & Engagement:

   Achieve ≥ 40 % monthly active usage for owned modules within three months of launch.

3. Predictable Delivery:

   Sustain ≥ 90 % roadmap commitment accuracy per quarter.

4. NPS & Retention:

   Contribute to uplift in customer NPS by ≥ 5 points for segments using your features.

5. Team Impact:

   Improve product processes (discovery, spec quality, metrics dashboards) with measurable efficiency gains and mentor at least one junior PM to strong performance.

• Strategic Doer:

  You comfortably zoom out to product vision and zoom in to JIRA subtasks.

• Customer Zealot:

  You anchor every decision in user value and measurable impact.

• Data Advocate:

  You default to instrumentation, experimentation, and iterative optimisation.

• Technical Partner:

  You earn engineering trust through precise requirements and empathy for constraints.

• Ownership Culture:

  You clear blockers regardless of function, hierarchy, or time zone.

careers@darwix.ai

Application – Senior Product Manager – [Your Name]

(Optional) Attach a concise case study (≤ 1 page) describing a feature you owned end-to-end, the problem it solved, your process, and the quantitative results delivered.

Help shape the next generation of real-time GenAI products that power revenue teams worldwide. If you are ready to drive vision, strategy, and execution at start-up speed, Darwix AI wants to meet you.