Job
Description
Job Summary Synechron is seeking an experienced Senior Murex Datamart Reporting Engineer at the senior level to lead and manage support operations in this critical area. The role involves overseeing L2 and L3 support teams, providing expert incident resolution, and ensuring the high availability and integrity of Murex Datamart and reporting functionalities—including P&L, Market Valuations, Accounting, and Risk reports. The incumbent will play a key role in maintaining report accuracy, system stability, and supporting business stakeholders with complex analytical and technical issues. This individual will leverage extensive Murex and Datamart domain knowledge, strong SQL and scripting skills, and leadership capabilities to support a high-performance environment. The role aligns with strategic objectives to optimize reporting processes, enhance data accuracy, and ensure timely, reliable delivery of financial information critical to business decision-making. Software Requirements Required Skills: Deep experience with Murex (version 3.1 or higher) in a production environment focusing on reports and Datamart modules Strong SQL proficiency for data querying, issue analysis, and troubleshooting Shell scripting (Bash/sh) skills supporting issue investigation and automation Use of incident management tools such as ServiceNow or JIRA for tracking and reporting issues Familiarity with report development and data analysis in financial contexts Preferred Skills: Experience with other reporting tools or frameworks, such as Tableau, PowerBI, or QlikView Knowledge of data warehousing concepts and architecture Basic scripting knowledge in other languages (Python, Perl) for automation Overall Responsibilities Lead and oversee the support activities for Murex Datamart and reporting modules, ensuring operational stability and accuracy Provide L2/L3 technical support for report-related incidents, resolve complex issues, and perform root cause analysis Monitor report generation, data extraction, and reconciliation processes, ensuring timely delivery Collaborate with business stakeholders to address reporting queries, anomalies, and data discrepancies Support and coordinate system upgrades, patches, and configuration changes affecting reporting modules Maintain comprehensive documentation of system configurations, incident resolutions, and process workflows Lead problem resolution initiatives, including performance tuning and automation opportunities Manage support teams during shifts (24x5/24x7), ensuring effective incident escalation and stakeholder communication Drive continuous improvement initiatives to enhance report accuracy, data quality, and operational efficiency Strategic objectives: Maximize report availability, accuracy, and reliability Reduce incident resolution times and recurring issues Strengthen reporting processes through automation and data quality enhancements Performance outcomes: Minimal unplanned downtime of reporting systems High stakeholder satisfaction with timely, accurate reporting Clear documentation and proactive communication with stakeholders Technical Skills (By Category) Reporting & Data Analysis (Essential): Extensive experience supporting Murex Datamart, reports, and related workflows SQL proficiency for data extraction, troubleshooting, and validation Understanding of report structures for P&L, MV, Accounting, Risk, etc. Scripting & Automation (Essential): Shell scripting (Bash/sh) for automation, issue diagnosis, and process automation Experience in automating routine report checks and data validations Databases & Data Management (Essential): Relational database management, data querying, and reconciliation Knowledge of data warehousing concepts and architecture Support Tools & Incident Management (Essential): Hands-on experience with ServiceNow, JIRA, or similar platforms Advanced & Cloud (Preferred): Familiarity with cloud data hosting, deployment, or cloud-based reporting solutions Experience with other programming languages (Python, Perl) for automation Experience Requirements Over 10+ years supporting Murex production environments with a focus on Datamart and reporting modules Proven expertise in resolving complex report issues, data discrepancies, and interface problems Demonstrated leadership with experience managing or supporting L2/L3 teams Support support in high-pressure environments, including escalations Industry experience within financial services, especially trading, risk, or accounting, is preferred Alternative experience pathways: Extensive scripting, data support, and operational expertise supporting financial reports may qualify candidates with fewer years but equivalent depth of knowledge Day-to-Day Activities Monitor system dashboards, reports, and logs for anomalies or failures Troubleshoot report data issues, interface failures, and system errors Lead incident investigations, performed root cause analysis, and document resolutions Collaborate with business units to clarify reporting needs and resolve discrepancies Support deployment, configuration changes, and upgrades affecting Report and Datamart modules Automate repetitive tasks, batch jobs, and data validation workflows Create and maintain documentation, runbooks, and best practices Conduct shift handovers, incident reviews, and process improvement sessions Proactively identify improvement opportunities in reporting reliability and performance Qualifications Bachelor’s degree in Computer Science, Finance, Data Management, or related discipline Strong expertise in SQL, shell scripting, and report troubleshooting Deep understanding of financial reporting, P&L, MV, Risk, and accounting data flows Support experience in high-availability, high-pressure settings Willingness to work shifts, including nights, weekends, or holidays as needed Professional Competencies Strong analytical and problem-solving skills for resolving complex issues Excellent communication skills for engaging with technical teams, business stakeholders, and vendors Leadership qualities to support and mentor support teams Ability to work independently and prioritize effectively under pressure Adaptability to evolving systems and technological environments Focus on continuous improvement and operational excellence S YNECHRON’S DIVERSITY & INCLUSION STATEMENT Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more. All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. Candidate Application Notice Show more Show less
