Senior HR Executive

ob Title

Senior HR Executive — Hair Transplant Clinic

Location

A1 Third Floor, Swapnil Enclave, Shanmugham Road, Marine Drive, Ernakulam Kochi, Kerala – 682031

Reporting To

Zonal Head

Job Type

Full-time

Key Roles & ResponsibilitiesAreaResponsibilitiesHR Operations• Oversee recruitment & selection for clinical (surgeons, technicians, nurses) and non-clinical roles (front desk, admin, housekeeping).

• Manage onboarding/offboarding process.
• Maintain employee records; ensure compliance with labour laws and clinic regulations.
• Process payroll in coordination with finance and ensure accurate timekeeping.Employee Relations & Welfare• Act as point of contact for staff queries, grievances, disciplinary actions.
• Promote a healthy, motivating work culture; organize team building, recognition programs.
• Monitor staff satisfaction; conduct exit interviews and suggest improvements.Training & Development• Identify training needs for clinical and support staff.
• Arrange periodic trainings (technical updates, customer service, safety, hygiene).
• Track performance; facilitate appraisals and career growth path mapping.Compliance & Policies• Ensure all HR policies are documented; update as needed in line with local law (labour, health, safety).
• Ensure clinic complies with relevant certifications / Regulatory / Licensing requirements (e.g. for medical devices, sanitation etc.).
• Maintain confidentiality of patient-related info and staff data.HR Planning & Strategy• Forecast staffing requirements as per patient load and clinic expansion.
• Work closely with management to align HR strategy with clinic growth goals.
• Report on HR metrics (attrition, training budgets, hiring time, etc.).Other Tasks• Assist in budgeting for HR activities.
• Coordinate with other departments (surgery/clinical, operations, marketing) for HR support.
• Any ad-hoc tasks required by the management.Qualifications & Experience
• Education: Bachelor’s degree in Human Resources, Business Administration, or related field. Master’s or HR certification (e.g. MBA-HR, SHRM, CIPD etc.) preferred.
• Experience: ~3-5 years (or more) in HR role; at least 1-2 years in senior or supervisory capacity. Healthcare or clinic experience is a plus—experience in cosmetology, dermatology, or medical aesthetic clinic is highly preferred.
• Skills:
• Strong knowledge of employment laws and medical industry best practices.
• Excellent communication & interpersonal skills.
• Good organizational, documentation, and conflict resolution skills.
• Ability to multitask, prioritize, and work under pressure.
• Proficiency in MS Office; experience with HR software / ERP is a plus.

Key Competencies / Attributes

• Ethical, discreet, professional integrity
• Empathy & ability to handle sensitive matters (especially in medical settings)
• Proactive & solution-oriented mindset
• Team spirit; ability to liaise between management and staff smoothly

Performance Indicators (KPIs)

• Time-to‐hire for clinical and non-clinical roles
• Staff retention / turnover rate
• Employee satisfaction scores / feedback
• Training hours per staff / fulfillment of training plan
• Compliance audit results (safety, hygiene, regulations)

Salary & Benefits

• 35k to 40k
• Incentives / bonuses based on performance
• Health/medical insurance (if provided)
• Leave benefits, shift allowances etc.
• Other perks (clinic services, discounts, etc.)

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund