Senior Business Development Manager

Job Purpose:

The Global Sales Head will lead and execute Aeren LPO’s global sales strategy to drive revenue growth, market expansion, and client acquisition across international markets. This role will be critical in building and nurturing relationships with key clients, partners, and stakeholders, while ensuring alignment with the company’s mission and values.

Key Responsibilities:

Sales Strategy & Execution:

• Develop and implement a global sales strategy

  to achieve Aeren LPO’s growth targets across various geographies and sectors.
• Lead the

  sales team

  , providing guidance, coaching, and performance management to ensure individual and team goals are met.
• Identify and prioritize

  key verticals and geographies

  to expand business and market presence (e.g., legal firms, financial institutions, healthcare, technology).
• Monitor industry trends, customer needs, and competitor activities to adapt and refine the sales strategy.

Client Acquisition & Relationship Management:

• Establish and maintain

  long-term relationships

  with key decision-makers within large corporations, law firms, in-house legal teams, and other relevant sectors.

• Drive new business development

  , including identifying opportunities for cross-selling, upselling, and expanding services across existing client portfolios.
• Lead high-level negotiations, presentations, and proposals for large-scale deals or strategic partnerships.
• Oversee the development of tailored

  client solutions

  and pricing strategies to win large-scale outsourcing contracts.

Sales Team Leadership:

• Build and manage a

  high-performance global sales team

  , setting clear sales goals, KPIs, and objectives.
• Mentor, train, and motivate the sales team to continuously improve their performance and achieve set targets.
• Ensure effective collaboration between the sales team and other departments (e.g., marketing, legal operations, finance, etc.) to meet client needs.

Revenue Growth & Financial Management:

• Develop annual and quarterly sales forecasts, revenue targets, and track performance against targets.
• Collaborate with the finance and operations teams to ensure that sales goals are aligned with delivery capabilities and resource planning.
• Ensure proper

  pricing strategies

  , cost structures, and profitability margins for the services offered.

Marketing & Brand Advocacy:

• Work closely with the

  marketing department

  to design and execute demand-generation campaigns, content strategies, and thought leadership activities.
• Represent Aeren LPO at

  industry conferences, trade shows

  , and networking events to build brand awareness and generate leads.
• Develop case studies, white papers, and other marketing collateral that showcase Aeren LPO’s expertise and success stories.

Market Intelligence & Reporting:

• Continuously analyze

  market conditions, customer needs, and competitive landscape

  to adjust sales strategies as necessary.
• Report regularly to the

  executive team

  on sales performance, market insights, and business development activities.
• Track and analyze sales metrics, including lead generation, conversion rates, and sales cycle lengths, and make data-driven decisions for optimization.

Key Requirements:

Experience:

• 10+ years of sales experience

  , with a proven track record of success in selling outsourced services, preferably in legal process outsourcing (LPO), IT services, or business process outsourcing (BPO).
• Extensive experience in

  managing global sales teams

  and building successful sales strategies across different regions (Americas, EMEA, APAC).
• A strong network of

  contacts in legal, financial, or other relevant industries

  , with an ability to establish high-level relationships with C-suite executives and key decision-makers.
• Experience in managing

  complex sales cycles

  and large enterprise contracts, including RFP processes, pricing, and negotiations.

Skills:

• Strong

  leadership, negotiation, and communication skills

  .
• Expertise in using

  CRM systems

  (Salesforce, HubSpot, etc.) and sales analytics tools.
• Ability to think strategically while managing tactical day-to-day operations.
• A strong understanding of the

  legal services industry

  , outsourcing models, and trends in LPO.

Education:

• Bachelor’s degree in

  Business, Marketing, Law

  , or a related field (an MBA or other relevant postgraduate qualification is a plus).

Personal Attributes:

• Visionary

  : Ability to craft and execute a forward-thinking sales strategy for the company's global growth.

• Results-oriented

  : Focused on achieving and exceeding sales targets.

• Relationship-driven

  : Excellent at building and nurturing long-term relationships with clients and stakeholders.

• Adaptable

  : Comfortable working in a fast-paced, dynamic environment with the ability to adapt to changing market conditions.

Benefits:

• Competitive

  salary

  and performance-based

  incentives

  .

• Health insurance

  , retirement plans, and other employee benefits.

• Global travel

  opportunities.

• Professional development

  and training.