Senior Business Analyst

Job Description

In the Age of AI, Cprime reshapes operating models and rewires workflows to deliver enterprise transformation. We are your Intelligent Orchestration Partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift your enterprise toward AI native thinking. For over 20 years, we've changed the way companies operate by transforming their people, processes, and technology, including partnering with 300 of the Fortune 500 companies. In this new era, Cprime helps companies unlock unprecedented speed and efficiency by embedding AI at the core of their business and infusing it into every function, process, and team. We are seeking a highly experienced and analytical Senior Business Analyst to join our growing team. The Senior Business Analyst will play a critical role in bridging the gap between business needs and technology solutions. This individual will be responsible for leading discovery sessions, eliciting and documenting detailed requirements, analyzing complex business processes, and collaborating with cross-functional teams to deliver effective and efficient solutions that align with strategic objectives. The ideal candidate will possess strong communication, problem-solving, and leadership skills, with a proven track record of successful project delivery in an agile environment. Key Responsibilities Requirements Elicitation & Analysis: Lead and facilitate workshops, interviews, and other sessions to elicit, analyze, and document current state of business and technology landscape from various stakeholders. Strong ability to listen and ask relevant and pertinent questions to client stakeholders to elicit current state, pain points, opportunities and future state information Translate high-level business needs into clear, concise, and actionable functional and non-functional requirements, user stories, use cases, and process lows. Perform in-depth analysis of current state business processes, identify pain points, and propose optimized future state processes. Prepare business capability maps, business process inventory, business process maps and value streams from information collected in discovery meetings Define, collect and analyze platform and process metrics data to evaluate current state of a client’s business, people and technology capabilities Conduct feasibility studies and impact analyses for proposed solutions. Documentation & Communication: Create comprehensive and well-structured documentation, including Business Requirements Documents (BRDs), Functional Specification Documents (FSDs), user stories, process maps, and data flow diagrams Create comprehensive current state, transitional state and future state documentation such as capability maps, business process flows, value streams using BPMN, Archimate or other modeling languages Effectively communicate requirements to technical teams (developers, QA), project managers, and business stakeholders, ensuring a shared understanding. Act as a primary liaison between business units and technical teams throughout the project lifecycle. Solution Design & Validation: Analyze and propose business process optimization via process improvement methodologies such as automation, process simplification & process optimization Collaborate with solution architects and technical teams to design optimal solutions that meet business requirements and align with enterprise architecture standards. Participate in solution design reviews and provide valuable business insights. Project Leadership & Mentorship: Lead and mentor junior business analysts, providing guidance on best practices, methodologies, and tools. Contribute to the continuous improvement of business analysis processes and methodologies within the organization. Manage stakeholder expectations and facilitate conflict resolution. Support project managers in planning, tracking, and reporting project status. Data Analysis & Reporting: Analyze data to identify trends, opportunities, and potential risks. Develop reports and dashboards to provide insights into business performance and project progress. Qualifications Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field. 5 years of experience as a Business Analyst, with at least 2 years in a Senior Business Analyst role. Proven expertise in requirements elicitation, analysis, documentation, and management using various techniques (e.g., interviews, workshops, surveys, prototyping). Strong understanding of software development lifecycle (SDLC) methodologies, particularly Agile (Scrum, Kanban). Proficiency in creating process flow diagrams, use cases, user stories, and other business analysis artifacts. Excellent analytical, problem-solving, and critical thinking skills. Exceptional communication (written and verbal), interpersonal, and presentation skills, with the ability to articulate complex concepts to diverse audiences. Strong stakeholder management and negotiation abilities. Proficiency with business analysis tools (e.g., JIRA, Confluence, Microsoft Visio, Lucidchart, Azure DevOps). Preferred: Master's degree or relevant certifications (e.g., CBAP, PMI-PBA, CSPO). Business process modeling certifications, EA platform or tool certifications Familiarity with data modeling, SQL, or other data analysis tools. Experience working with remote or globally distributed teams. Knowledge of UX/UI principles and design thinking. Must have: Strong prior experience with BPMN or similar modeling languages Strong experience leading discovery calls with stakeholders, ability to listen keenly, ask relevant questions and capture information Strong experience with process modeling tools such as visio, draw.io or similar enterprise architecture modeling tools Strong experience with documenting capability maps, process maps, value streams What We Believe In At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized. Equal Employment Opportunity Statement Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. Show more Show less