Bangalore, Karnataka, IndiaWe invent the new to help the world move forward. Combining powerful analytics and deeper insights with bigger ideas and innovative solutions, we free up our clients’ potential, thereby fulfilling our own. Take it seriously. Make it fun. Know it matters. Senior Associate Quality Analyst is responsible for co-ordination of teams of business representatives through the preparation, execution and reporting of User Acceptance Testing.
What You’ll Be DOING
What will your essential responsibilities include?
- Coordinate with project managers, business analysts, and development teams to define UAT scope and objectives.
- Develop, refine and oversee comprehensive UAT test strategies, including risk assessment, test planning, scenario identification, test script development and traceability matrices to ensure coverage and alignment with business requirements.
- Lead stakeholder engagement, including business users, IT teams and project managers, to gather requirements, clarify expectations and ensure stakeholder alignment.
- Manage the UAT environment, including data setup, access controls and infrastructure readiness, ensuring testing readiness at all times.
- Drive the development and maintenance of UAT documentation, including test plans, test scripts, test cases, defect logs and test reports, ensuring documentation quality and compliance.
- Manually prepare test data as needed to support testing activities, ensuring data relevance and integrity.
- Raise specific user access requests for individual users based on project requirements, coordinating with relevant teams to ensure timely access provisioning.
- Monitor, track and report on UAT progress, including defect resolution, issue escalation and status updates to senior management and stakeholders.
- Lead functional demonstrations and review sessions of system changes to ensure readiness and clarity.
- Facilitate daily triage meetings, coordinating defect prioritization, resolution tracking and cross-team collaboration to meet testing timelines.
- Provide mentorship and guidance to junior UAT team members and coordinate training sessions to promote best practices.
- Collaborate with the Test Manager to establish and uphold quality standards, procedures and governance aligned with TCOE (Test Center of Excellence) best practices.
- Drive process improvements in UAT methodologies, tools and documentation to enhance efficiency and effectiveness.
- Act as a subject matter expert in UAT processes, standards and industry best practices, sharing knowledge across teams.
- Educate and influence business and project teams on UAT activities, ensuring understanding of testing processes, risks and quality standards.
- Execute manual and automated testing to identify bugs, inconsistencies and performance issues.
- Analyze requirements, specifications and user stories to understand testing scope.
- Collaborate with developers, product owners and business analysts to ensure quality standards are met.
- Perform regression, functional, integration, performance and user acceptance testing.
- Document, track and report defects using defect tracking tools (e.g., JIRA, TestRail).
- Lead test efforts for complex projects, ensuring comprehensive coverage and timely delivery.
- Review test cases and scripts developed by junior team members.
- Educating business and project representatives on test activity and process.
You will report to UAT Manager/Test Lead.
What You Will BRING
We’re looking for someone who has these abilities and skills:
Required Skills And Abilities
- Experience in Insurance (P&C) domain, workbench.
- Experience in software testing, quality assurance, or related fields is often preferred.
- Experience working with teams across distributed geographical boundaries, particularly with the majority of the business representatives located in Europe and India.
- Highly developed communication skills, with a demonstrated ability to communicate UAT concepts and issues clearly and succinctly to stakeholders at all levels of the organization, from junior staff to senior management.
- Ability to understand internal processes, policies and procedures.
- A high degree of resilient judgement for decision making and problem solving.
- An ability to listen to and resolve customer issues whilst preserving positive relationships (by being effective, efficient, tactful and courteous).
- Experience of motivating business representative through acceptance testing.
Desired Skills And Abilities
- Good understanding of UAT methodologies and best practices.
- Excellent communication, interpersonal, and collaboration skills.
- Ability to work effectively with both technical and non-technical stakeholders.
- Good analytical and problem-solving skills.
- Familiarity with testing tools and defect tracking systems Jira.
- Ability to manage multiple tasks and prioritize effectively.
Who WE Are
AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.com
What we OFFER
Inclusion
AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential.
It’s about helping one another — and our business — to move forward and succeed.
- Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
- Robust support for Flexible Working Arrangements
- Enhanced family-friendly leave benefits
- Named to the Diversity Best Practices Index
- Signatory to the UK Women in Finance Charter
Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.
Total Rewards
AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.
Sustainability
At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.
Our Pillars
- Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
- Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
- Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
- AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
For more information, please see axaxl.com/sustainability.
