Sales Head

Job Title: Sales Head

Department: Sales & Business Development
Location: Greater Kailash, delhi
Reporting To: Director / CEO
Company: The Face Company, Meridien Wellness Pvt. Ltd.

About Us

The Face Company, Meridien Wellness Pvt. Ltd., is a premium skincare and wellness brand committed to providing world-class services and personalized solutions for skin, beauty, and wellness. With a strong emphasis on quality, innovation, and customer satisfaction, we aim to set new benchmarks in the wellness industry.

Job Summary

The Sales Head will be responsible for leading and driving the overall sales strategy, revenue growth, and client acquisition for The Face Company. This role involves overseeing the entire sales team, creating actionable plans to achieve ambitious sales targets, building partnerships, and ensuring exceptional customer experience while expanding the brand's footprint.

Key Responsibilities1. Sales Strategy & Planning

• Develop and implement effective sales strategies to achieve revenue and growth objectives.
• Create quarterly and annual sales plans aligned with company goals.
• Analyze market trends, competitor strategies, and customer insights to identify opportunities.
• Develop new business channels, including corporate tie-ups, partnerships, and premium memberships.

2. Team Leadership & Management

• Lead, mentor, and motivate a team of sales managers, executives, and front-line staff.
• Conduct regular sales training to improve team performance and productivity.
• Define clear KPIs and monitor performance against targets.
• Build a high-performing sales culture focused on customer-centric solutions.

3. Revenue Growth & Target Achievement

• Ensure consistent growth in revenue streams across all company branches and locations.
• Establish and manage pricing strategies, promotional campaigns, and loyalty programs.
• Drive corporate and high-value client acquisition for premium services.

4. Customer Relationship Management

• Maintain strong relationships with high-value clients and partners to ensure repeat business.
• Oversee customer satisfaction metrics and implement feedback-based improvements.
• Resolve customer issues and escalate concerns promptly to maintain service quality.

5. Reporting & Analytics

• Prepare weekly, monthly, and quarterly reports on sales performance and forecasts.
• Provide insights and recommendations to management for business decisions.
• Leverage CRM systems and data analytics for better targeting and customer retention strategies.

Key Skills & Competencies

• Strong leadership and team management skills.
• Excellent communication, negotiation, and presentation abilities.
• Strategic thinker with analytical and problem-solving capabilities.
• Customer-focused mindset with the ability to build lasting relationships.
• Deep understanding of luxury wellness, skincare, or hospitality industries.
• Proficiency in CRM tools and Microsoft Office Suite.

Qualifications & Experience

• Bachelor’s degree in Business Administration, Marketing, or related field (MBA preferred).
• 10+ years of experience in sales and business development, with 5+ years in a leadership role.
• Prior experience in wellness, beauty, skincare, hospitality, or luxury service industries is mandatory.
• Proven track record of achieving and exceeding revenue targets.

Key Performance Indicators (KPIs)

• Revenue growth and target achievement.
• Client acquisition and retention rate.
• Branch-level sales performance improvement.
• Team productivity and efficiency.
• Customer satisfaction scores (CSAT).

Why Join Us

• Opportunity to lead a premium wellness brand with high growth potential.
• Dynamic work environment with a focus on innovation and quality.
• Competitive compensation and performance-based incentives.
• Access to professional development and career advancement opportunities.

Job Type: Full-time

Pay: ₹300,000.00 - ₹700,000.00 per year

Work Location: In person