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1.0 - 5.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Sales & Marketing Manager at Indore Marriott Hotel, your primary responsibility will be to assist in leading the propertys segmented sales effort and implementing the segment sales strategy to achieve revenue goals and ensure guest and employee satisfaction. Your focus will be on building long-term, value-based customer relationships to meet property sales objectives and personal booking goals. To be successful in this role, you should have a 2-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major from an accredited university, along with 3 years of experience in sales and marketing or a related professional area. Alternatively, a 4-year bachelor's degree in a relevant major with 1 year of experience is also acceptable. Key responsibilities include developing and executing sales strategies in alignment with the sales leader, maximizing revenue potential, managing sales activities such as approving space release for catering, analyzing sales and financial data, and ensuring exceptional customer service by displaying leadership in guest hospitality and obtaining feedback on product quality and service levels. You will also be tasked with building successful relationships with key stakeholders, both internal and external, and working collaboratively with off-property sales channels to ensure sales efforts are complementary. Attendance at customer events, trade shows, and sales missions is encouraged to maintain and develop key relationships. Marriott International is an equal opportunity employer that values and celebrates the unique backgrounds of its associates. By joining Marriott Hotels, you will become part of a global team dedicated to providing Wonderful Hospitality. JW Marriott, as part of Marriott International's luxury portfolio, offers a work experience unlike any other, where associates are encouraged to pursue their passions in a luxury environment focused on holistic well-being. Join JW Marriott to experience The JW Treatment and become the best version of yourself within an amazing global team.,

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3.0 - 8.0 years

8 - 13 Lacs

Gurgaon, Haryana, India

Remote

Role & responsibilities Summary: As a Sr. Specialist, Renewal Sales, you will be responsible for demonstrating the value and benefits of our clients products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers. Responsibilities: Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals/services, may offer up- sell opportunities Manage high volume of customer/partner contacts through phone and email each day majority of communication is inbound but have potential for outbound when its required Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain customers or win new customers Manage high volume of customer contacts through phone and email each day majority of communication is outbound Work with your team and management to provide a professional experience during all interactions with customers and prospects Maintain the customer management system (CRM) to ensure all relevant data is captured Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts Work with a team and report directly to a sales Manager Preferred Qualifications 2+ years of experience working in a customer service or sales capacity Prior success in achievement of personal and team sales quota/goals Experience in high-volume calling Experience learning new technology and data Problem solving skills Excellent knowledge of MS Office programs Experience working with Salesforce.com or similar CRM Experience or willingness to work from home

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3.0 - 7.0 years

0 Lacs

ludhiana, punjab

On-site

The position holder will be responsible for managing a team of 5-6 individuals. You will be expected to build and maintain productive and professional relationships with clients. Your key tasks will include accurately planning, forecasting, and achieving fortnightly and monthly client retention and revenue targets from the assigned set of clients. It will be crucial to maximize revenue by upselling higher value services and meeting the client retention and revenue targets on a regular basis. You will need to follow a systematic approach to follow-up with clients and ensure time-bound closures. Additionally, prompt resolution of any client complaints will be essential to maintain client satisfaction. The role will also require you to conduct 4-5 in-person meetings (F2F) with clients onsite on a daily basis to discuss their requirements and provide necessary support.,

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3.0 - 8.0 years

9 - 12 Lacs

Noida, Gurugram, Delhi / NCR

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Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication

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15.0 - 20.0 years

0 - 1 Lacs

Vadodara

Work from Office

Job Description :- Regional Manager (RM) Role Summary: The RM will be accountable for independently managing the region as a profit center, ensuring operational excellence, financial performance, team development, and customer satisfaction. Key Responsibilities: Lead the regional business unit with complete ownership of P&L. Monitor and control operational costs and overheads to meet profitability targets. Drive sales across Sundry, FTL (Paid & To-Pay), and Contractual segments. Ensure cost-efficient operations and adherence to dispatch and delivery norms. Strategize for market penetration, customer acquisition, and business growth. Manage regional teams, ensuring high performance, low attrition, and skill development through training. Maintain strong client relationships, with focus on corporate and key accounts. Ensure timely collections and adherence to credit policies. Oversee HUB operations and vendor management, driving innovation in service delivery. Ensure compliance with internal SOPs, document flow, bank reconciliations, and support in audits. Provide overall administrative leadership for the region.

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2.0 - 6.0 years

0 Lacs

bhopal, madhya pradesh

On-site

You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while ensuring the satisfaction of employees, guests, and owners. As a Sales Manager, your primary role will be to act as a sales specialist and work towards maximizing revenue in the most profitable manner in alignment with the agreed targets. Ideally, you should possess a relevant degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of work experience as a Sales Manager or Sales Executive is required for this role. Strong problem-solving, administrative, and interpersonal skills are essential to excel in this position.,

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Sales Manager at Hyatt Regency Chennai, you will play a crucial role in ensuring the smooth operations of the department in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on exceeding employee, guest, and owner expectations. Your responsibilities will include acting as a sales specialist to maximize revenue in a profitable manner and achieve agreed targets effectively. The ideal candidate for this position should possess a relevant degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of work experience as a Sales Manager or Sales Executive is required. Strong problem-solving abilities, administrative skills, and excellent interpersonal skills are essential for success in this role.,

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10.0 - 20.0 years

30 - 45 Lacs

Gurugram, Sohna, sector 49 sohna

Work from Office

Role Overview: The Head of Sales & Key Account Management will lead client acquisition and account management functions for our warehousing & fulfillment services. This role is pivotal in driving revenue growth through new customer acquisition, managing client relationships, and ensuring service excellence. The incumbent will lead a team of Sales Executives, Account Managers, and Key Account Managers to achieve organizational targets. Additionally, the role includes full ownership of P&L , ensuring profitability, maintaining margins, and ensuring timely collections to achieve financial stability. This position demands expertise in e-commerce fulfillment processes, including Amazons Alphalite, Vendor Flex, and Seller Flex, to cater to client needs effectively. Key Responsibilities: Client Acquisition & Sales Leadership: Develop and execute a comprehensive sales strategy to acquire new clients and expand market reach. Lead the Client Acquisition team, ensuring consistent achievement of sales targets. Identify potential clients, conduct market research, and pitch services to prospective businesses. Build a robust sales pipeline and ensure timely conversions to revenue. Account Management & Client Servicing: Build and nurture strong relationships with existing clients, serving as the primary point of contact for escalations and strategic discussions. Develop and execute strategic account plans to drive client retention and loyalty. Collaborate with the Client Servicing team to ensure timely resolution of client issues and consistently exceed customer satisfaction metrics. P&L Ownership & Financial Management: Oversee the Profit & Loss (P&L) for the warehousing and fulfillment services business. Ensure profitability by maintaining healthy margins and controlling operational costs. Drive timely collections and manage receivables to maintain a strong cash flow. Regularly review financial performance and implement corrective measures as needed. Team Leadership: Manage and mentor a team of Sales Executives, Account Managers, and Key Account Managers. Set clear performance expectations, monitor progress, and provide constructive feedback. Drive a culture of client-centricity, high performance, and continuous improvement. Client Onboarding: Oversee the end-to-end onboarding process for new clients, ensuring smooth transition to operational teams. Establish and communicate clear timelines, deliverables, and milestones during onboarding. S&OP Coordination: Ensure timely sharing of business forecasts by clients to facilitate optimal service planning and execution. Collaborate with clients to confirm business forecasts and ensure revenue targets are met. Align internal teams with forecasted demand to maintain high levels of service delivery. Service Delivery: Own the post-onboarding service delivery process, ensuring all services are delivered as per SLAs and agreements. Regularly review and optimize processes to enhance efficiency and client satisfaction. Collaborate with Fulfillment Operations and Central Planning teams to align on capacity, resource planning, and operational goals. E-commerce Process Expertise: Leverage knowledge of e-commerce fulfillment processes (Amazon’s Alphalite, Vendor Flex, Seller Flex) to optimize service delivery. Ensure client-specific requirements related to e-commerce platforms are met efficiently. Stay updated on industry trends and marketplace requirements to provide proactive solutions to clients. Data-Driven Decision-Making: Monitor key sales and account management metrics including client satisfaction scores, retention rates, revenue growth, and collections. Provide actionable recommendations based on data analysis to improve processes and outcomes. Stakeholder Collaboration: Act as the bridge between clients and internal teams to ensure alignment on objectives and expectations. Represent the voice of the customer in cross-functional meetings, advocating for client needs. Key Skills & Competencies: Strong sales and relationship management skills. Proven ability to lead and inspire teams in a fast-paced environment. Strategic thinker focused on revenue growth, profitability, and client value. Excellent communication, negotiation, and presentation skills. Highly analytical with strong problem-solving abilities. In-depth understanding of e-commerce fulfillment processes (Alphalite, Vendor Flex, Seller Flex). Knowledge of warehousing, fulfillment, and e-commerce ecosystems. Qualifications & Experience: Bachelor’s degree in Business Administration, Supply Chain, or related field; MBA preferred. 10–15 years of experience in Sales, Account Management, or Customer Success. Demonstrated success in managing large-scale accounts, achieving sales targets, and driving client retention. Experience in warehousing and fulfillment services is highly desirable. Hands-on experience with CRM tools and data-driven decision-making.

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7.0 - 12.0 years

35 - 40 Lacs

Mumbai

Work from Office

About The Role : Job TitleSales Coverage Support Specialist, VP LocationMumbai, India Role Description Corporate Cash Management (CCM) is part of DBs corporate bank division, and the team is responsible for the delivery of the range of Cash Management products and services to the banks corporate clients. This includes working on origination and execution of corporate bank transactions (Treasury, Digital and innovative solutions, Cost efficient account structure, Cash Management services including Payments, Collections, FX and Liquidity Solutions) as part of country/regional teams. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Respond to Request for Proposals (RfP), coordinate with Sales, Coverage, Products and RTM teams to customized solutions for the client. Work with senior bankers on the analysis and development of transaction ideas, identification of read-across opportunities across regions and client segments Assisting in preparation of pitch books for origination & execution of mandates In-depth analysis of key economic trends and/or strategic priorities for certain client segments via news flow, company profiles, industry analyses, benchmarking, credit analysis Sector, industry, and thematic research and regulatory updates to produce actionable insights to drive revenue maximization for the bank Creating and maintaining content - pitchbooks/templates and client related materials Hub for all client collaterals for effective and consistent messaging across client segments Drive Analytics and research for identifying emerging trends incl. potential client wallet and support sales teams in identifying new business opportunities. Facilitate knowledge exchange across the global franchise Your skills and experience Desired backgroundMBA Finance / CAs with 5-7 years experience in broader financing roles Deep experience in the financial services with preferred knowledge of banking products (Cash management/Trade finance) Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) Extremely strong written and verbal communication skills Driven and motivated to work under tight timelines Strong academic background How well support you

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10.0 - 14.0 years

0 Lacs

kolkata, west bengal

On-site

As a Senior Business Development Manager at Sundew, a company with 17 years of expertise in Digital Transformation, you will play a crucial role in driving revenue growth, enhancing brand visibility, and cultivating strategic client relationships in high-potential international markets. Your responsibilities will include designing and implementing impactful sales strategies across key regions such as the USA, Middle East, UK, and India to boost revenue growth and market penetration. You will lead a high-performing sales team, ensuring operational excellence and fostering cross-functional collaboration with technical and delivery teams to align client solutions with project execution. Building long-term relationships with clients and leading complex contract negotiations for IT software sales, SaaS, and AI-driven solutions will be a key part of your role. You will also leverage market insights to refine value propositions and position Sundew as a leader in digital transformation technologies through impactful presentations and brand promotion activities. Utilizing CRM analytics for accurate sales forecasts, managing sales budget allocation, and ensuring compliance with legal standards are essential aspects of this role. Your education background should include a Bachelor's degree in Business Administration, Marketing, or IT/Computer Science, along with an MBA in Marketing & Sales. A minimum of 12 years of experience in software solutions sales, product sales, or technology consulting is required, along with expertise in selling IT solutions, cloud platforms, AI, and digital transformation technologies. Joining Sundew offers you the opportunity to work in a collaborative, innovative environment, where you can make a significant impact on the future of digital transformation. Competitive compensation packages, performance-based incentives, and opportunities for career growth are some of the benefits of being a part of our rapidly expanding global organization. Shape the future of enterprise technology solutions with us at Sundew!,

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2.0 - 6.0 years

0 Lacs

kochi, kerala

On-site

You will be responsible for ensuring the efficient operation of the department in accordance with Hyatt International's Corporate Strategies and brand standards. Your primary goal will be to meet the expectations of employees, guests, and owners. As the Sales Manager, you will serve as a sales specialist and will be tasked with maximizing revenue in a profitable manner while aligning with set targets. To qualify for this role, you should ideally possess a relevant degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of experience working as a Sales Manager or Sales Executive is required. Strong problem-solving abilities, administrative skills, and excellent interpersonal capabilities are essential for success in this position.,

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10.0 - 15.0 years

13 - 14 Lacs

Pune, Rajkot, Mumbai (All Areas)

Work from Office

Job Title: Assistant Manager / Regional Sales Manager Objective: The Regional Sales Manager is responsible for the profitable growth of Ad-hoc, Small, Medium, and Large customer segments within the assigned region. Growth is to be driven by strategic sales planning , effective team management , and strong customer and employee engagement . Key Responsibilities: 1. Business Growth & Revenue Targets Achieve new business acquisition targets. Drive growth from existing customers. Improve overall profit margin. Enhance customer and employee satisfaction. 2. Target Market Identification & Territory Management Identify accounts contributing to revenue and profit targets. Analyze trading and prospect customers on a weekly, monthly, and quarterly basis. Determine and adjust territory structures. Define and agree sales budgets per Region/Area/Territory. 3. Strategic Sales Planning Translate corporate sales strategy into actionable regional plans. Develop and cascade a regional business plan for TSM & Retail Sales channels. Align area and branch-level plans with overall regional strategy. Monitor revenue and gross margin performance vs. targets. 4. Relationship Management Build and maintain relationships at senior levels in key customer accounts. Collaborate with MA Management and other internal stakeholders. Ensure continuous engagement and communication with customers and internal teams. 5. Marketing & Product Support Identify market needs and product opportunities. Support product launches and ensure team readiness. Participate in MICE events and other lead generation activities. 6. People Management Lead and develop the TSM team through effective communication and coaching. Recruit and retain high-performing team members. Implement reward & recognition programs in coordination with HR. Conduct performance reviews, training, and succession planning. Foster a culture of feedback, innovation, and corporate value alignment. 7. Process Management & Compliance Ensure consistent implementation of TSM structures, policies, and processes. Promote continuous improvement in customer service delivery. Monitor account performance and implement corrective actions as needed. Ensure compliance with HR, Safety, Security, and other legal policies. 8. Project Participation Lead and contribute to business projects using domain expertise. Ensure timely completion of assigned actions. Collaborate with cross-functional teams for project success. 9. Customer Experience Management Design and implement action plans to improve customer experience at the regional level. Promote and model customer-centric behavior. Monitor employee adherence to customer experience standards and guidelines. Required Competencies: Strategic Planning Sales & Business Acumen Leadership & Team Development Customer Relationship Management Performance Monitoring & Process Improvement Cross-functional Collaboration Reporting To: Zonal/Corporate Sales Head

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5.0 - 10.0 years

3 - 5 Lacs

Shrirampur

Hybrid

Roles and Responsibilities Develop and execute sales strategies to achieve revenue targets through B2B & B2C channels. Identify new business opportunities, build relationships with clients, and close deals to drive growth. Analyze market trends, competitor activity, and customer needs to inform sales strategy. Desired Candidate Profile 5-10 years of experience in Sales & Business Development in IT Services industry. MBA/PGDM degree from a reputed institution. Proven track record of achieving significant revenue growth through innovative sales strategies. Excellent communication skills for building strong relationships with clients at all levels.

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5.0 - 8.0 years

10 - 20 Lacs

Gurugram, Bengaluru, Mumbai (All Areas)

Work from Office

We are looking for a dynamic B2C Sales & Account Manager to manage individual & small business clients, drive customer acquisition, retention, and revenue growth in the Logistics, E-commerce, and D2C segment . The candidate should be able to understand customer needs, pitch suitable solutions, and provide a smooth post-sale experience. Key Responsibilities: Customer Acquisition & Onboarding (B2C): Identify and onboard small businesses, D2C brands, home entrepreneurs, or individual shippers Pitch courier/logistics/e-commerce fulfillment solutions Conduct product demos, handle inquiries, and close deals Account Management & Retention: Maintain strong relationships with onboarded customers Ensure smooth operational delivery and customer satisfaction Handle escalations and coordinate with backend ops/support teams Promote loyalty programs and drive repeat usage Sales Execution & Reporting: Meet monthly sales and activation targets Keep CRM updated with all interactions Share customer feedback with internal stakeholders for continuous improvement Key Skills & Competencies: B2C or D2C sales experience Logistics / Courier / E-commerce industry knowledge Strong communication and interpersonal skills Tech-savvy with ability to use CRM or sales platforms Problem-solving attitude with customer-first mindset Fluency in Hindi, English; Marathi is a plus Educational Qualification: Graduate in any discipline (B.Com, BBA preferred) MBA or equivalent degree is a bonus, not mandatory Industry Preference: Courier / Last Mile Delivery Services E-commerce (especially D2C platforms) Fulfillment or hyperlocal delivery Logistics Tech Startups / Aggregators

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12.0 - 20.0 years

15 - 20 Lacs

Rohtak, Bahadurgarh, Sonipat

Work from Office

Roles and Responsibilities Develop sales strategies to achieve revenue targets through effective channel partner management, target planning, and team leadership. Manage a team of sales professionals to drive business growth, improve customer relationships, and maximize revenue opportunities. Collaborate with cross-functional teams to identify new market trends, develop sales plans, and execute strategic initiatives. Analyze sales performance data to optimize processes, identify areas for improvement, and implement corrective actions. Ensure timely delivery of high-quality services to clients while maintaining excellent client relationship management. Desired Candidate Profile Proven track record of achieving sales targets through effective strategy development and execution. Excellent communication skills with ability to build strong relationships with clients at all levels. Strong analytical skills with ability to interpret complex data sets and make informed decisions. 12-20 years of experience in Real Estate industry with expertise in Channel Sales, Channel Partner Management, Target Planning, Team Management, Leadership Skills.

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3.0 - 7.0 years

0 Lacs

telangana

On-site

As a Relationship Manager in this role, you will be responsible for managing the existing relationships of BBG Customers. This includes overseeing high value clients and ensuring their continued loyalty over an extended period by enhancing engagement efforts. Moreover, you will be tasked with acquiring new relationships within the defined business segment to contribute to the growth of the bank's asset book. Your primary goal will be to increase the bank's revenue beyond what is typically achieved by regular Relationship Managers. This involves maximizing revenue streams by enhancing the wallet share of revenue-generating products through cross-selling strategies. These products may include insurance, trade services, forex solutions, liability products, and LAP offerings. Overall, your focus will be on building and nurturing strong relationships with clients, both existing and potential, to drive growth and profitability for the bank.,

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3.0 - 7.0 years

0 Lacs

agra, uttar pradesh

On-site

The role of Cluster Optometrist at Lenskart revolves around a perfect blend of optometry and optical retail. As a Cluster Optometrist, you will play a pivotal role in upskilling the front-end retail staff on professional optometry grounds to deliver the best customer experience. Your key responsibilities include maintaining eye test quality and dispensing standards throughout Lenskart stores. You will be required to visit assigned stores in Lenskart uniform, managing the technical and functional aspects. Acting as a mentor and coach to fresher optometrists, you will provide guidance on sales pitch, technical dispensing, troubleshooting, and customer query handling. Additionally, you will work as a store optometrist during busy hours, high sale days, or to cover shifts for absent staff. Welcoming new talent into the team, conducting interviews, and onboarding are also part of your responsibilities. You will conduct regular reviews and analyze Standard Operating Procedures (SOPs) to measure training impacts on store performance. Periodic audits of eye tests and dispensing performance are essential to ensure quality standards. Maximizing in-store revenue through continuous training and reviews, increasing the number of eye tests, and reducing returns are vital for your role. As a team leader, you will wear multiple hats to support the store team, participate in meetings, maintain documentation, and report daily summaries to the regional manager. Your personal attributes and competencies should include a Diploma in Optometry with a minimum of 3 years of retail experience, good knowledge of optometry, refraction, eye wear products, dispensing, and measurements. You must be willing to travel nationwide, passionate about sales, retail, customer service, and training. Strong leadership qualities, energy, influence, and a positive attitude are essential for success in this role.,

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5.0 - 10.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Job Title: Sales Manager Retention Company: Vitel Global Communications Pvt Ltd Location: Hyderabad, India About Us: Vitel Global Communications is a leading VoIP solutions provider, serving businesses across the USA, UK, Canada, and other global markets. We deliver scalable, cost-effective communication services tailored for B2B clients. Role Overview: We are seeking an experienced Sales Manager with a strong background in customer retention, B2B sales , and international client management to lead our retention efforts and manage a high-performing team. Key Responsibilities: Drive customer retention strategies to reduce churn and increase client lifetime value. Manage and grow relationships with international B2B clients. Lead and mentor a retention-focused sales team, setting clear goals and performance metrics. Analyze customer data and feedback to proactively address risks and improve satisfaction. Collaborate with sales, support, and product teams to enhance the overall customer journey. Track and report on key metrics like churn rate, CLTV, CSAT, and NPS. Requirements: 5+ years in B2B sales, customer retention, or account managementpreferably in telecom or SaaS. Proven experience handling international clients (USA, UK, Canada preferred). Prior team leadership experience is essential. Proficiency in CRM tools like Salesforce or Zoho. Excellent communication, analytical, and problem-solving skills. Bachelor’s degree required; MBA is a plus. Interested can share your updated resume to akhil@vitelglobal.com, 9573584606

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11.0 - 21.0 years

30 - 45 Lacs

Gurugram, Mumbai (All Areas)

Hybrid

Focus on Customers Responsible for customer relationship management across the entire account in the region (all offerings). Ensures and drives customer satisfaction through delivering on all commitments, bringing new ideas and innovation, and becoming a trusted partner to the Insurance clients. Establishes and personally maintains proactively strong professional relationships and credibility with key IT and business executives in the corporate account at the CXO level. Focuses on senior business management challenges and strategies and is the trusted advisor with the account representing Is the business partner to account and "extension" of the customer's executive management team. Maintains high-level of customer loyalty and builds trust and integrity, as indicated in company conducted surveys and reports. Leverages existing engagements to grow new business with opportunities that result in on-going profitable revenue growth for the company. Leverages the full company portfolio to add significant value to customer's business, continuously improve account profitability for the company and expand the company's share of wallet of the customer spent. Seize the Market Responsible for profitable growth of the account across all offerings. Leads the strategic planning and growth framework. Partners with others across the organization to develop and deliver YOY growth results. Coordinates with operational support and sales teams to ensure customer intimacy. Builds, monitors and orchestrates sales pipeline activities to advance, invest in or divest of opportunities; focuses on generating new and break-through initiatives and secures client and company support to pursue strategic programs and projects. Nurtures new opportunities that move the customer relationship up the stack to extend our share of wallet at the account representing the entire company portfolio of products and services to generate profitable growth. Understands the client's overall business to engage in solutions across the customer portfolio Proactively helps shape the client's business and IT strategy. Builds long-term growth opportunities and leverages account planning processes and tools

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10.0 - 20.0 years

40 - 55 Lacs

Mumbai, Bengaluru, Delhi / NCR

Hybrid

We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. This role can be placed at Gurgaon, Noida, Pune, and Bangalore as well. Key Responsibilities: Identify and coordinate cross-selling opportunities from a large, global client bank of existing clients. University Degree or significant relevant Sales experience Commercial/Sales experience in Payroll, HR solutions or Corporate Secretarial/Entity Management preferred Tax, Accounting or Finance solution experience would be advantageous Demonstrably solid network within the industry, including accounting firms, law firms and government-related companies who are looking for outbound growth. A minimum of 10 years of relevant working experience in a commercial environment, Accounting, Law or Professional Services firms. Able to solution sell”, defined as the ability to listen to the client’s needs and adapting the sale to best meet those needs, understanding that this concept is more important than making a hard sell. Proven ability to manage coordination of complex multi-jurisdictional proposals involving multiple business lines. General interest in international finance/capital markets and financial instruments. Entrepreneurial business focus, self-starter, attentive to details, team player with great interpersonal skills. Ability to build positive relationships with clients and prospective clients at all levels, along with the intermediaries who support them. Key Requirement: University Degree or significant relevant Sales experience Commercial/Sales experience in Payroll, HR solutions or Corporate Secretarial/Entity Management preferred – Tax, Accounting or Finance solution experience would be advantageous Demonstrably solid network within the industry including accounting firms, law firms and government related companies who are looking for outbound growth. A minimum of 10 years of relevant working experience in a commercial environment, Accounting, Law or Professional Services firms. Able to “solution sell”, defined as the ability to listen to the client’s needs and adapting the sale to best meet those needs, understanding that this concept is more important than making a hard sell. Proven ability to manage coordination of complex multi-jurisdictional proposals involving multiple business lines. General interest in international finance/capital markets and financial instruments. Entrepreneurial business focus, self-starter, attentive to details, team player with great interpersonal skills. Ability to build positive relationships with clients and prospective clients at all levels, along with the intermediaries who support them. Interested Candidates can share an updated profile at ankita.dwivedi@tmf-group.com

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2.0 - 4.0 years

3 - 3 Lacs

Ambattur, Avadi

Work from Office

About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the worlds leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: https://www.rentokil-pestcontrolindia.com About the Role: The Executive - Customer Experience is responsible for resolving issues, keeping customers updated, analysing trends, supporting clients, managing service schedules, maintaining records, and tracking performance metrics. The incumbent will have to work as part of a multi-functional team, and this involves collaboration with the internal team and external stakeholders. Requirements Job Responsibilities: To collaborate with departments to address issues, ensure resolutions are effectively implemented, and provide complaint data reports as required. Keeps customers informed about the progress of their complaints and provides timely answers and solutions. Analyzes complaint trends to identify areas for improvement. Provide ongoing support to clients. Track and monitor client engagement while offering updates and actionable recommendations. Addresses and resolves client inquiries, concerns, and feedback. Tracks service plans and delivery schedules for top clients. Shares weekly, fortnightly, and monthly updates with clients to ensure transparency and alignment. Maintains accurate and up-to-date client records, demonstrates a strong understanding of industry best practices for service delivery schedules, and efficiently manages operations to adapt to evolving requirements and customer needs by reorganizing processes as necessary. Tracks key performance metrics to measure success. Key Result Areas: Customer Issue Resolution Trend Analysis Operational Efficiency Client Engagement & Support Service Coordination & Delivery Competencies (Skills essential to the role): Effective communication skills Accountability Self-motivated Collaboration Organised Problem-solving skills Educational Qualification / Other Requirement: Graduation Languages: Local Language and English 1- 2 years of customer handling experience (B2B/B2C) Role Type / Key working relationships: Individual Contributor Internal team External stakeholders Benefits What can you expect from RPCI? Our values lie at the core of our mission and vision. We believe that it’s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning & Development Open & Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds.

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10.0 - 12.0 years

10 - 15 Lacs

Gurugram, Delhi / NCR

Work from Office

We are seeking a motivated and experienced Franchise Business Development Manager to lead our franchise acquisition efforts across India. The role involves identifying potential investors, closing franchise deals, and ensuring smooth onboarding into the City Mart ecosystem. Key Responsibilities: Develop and execute strategies to identify and acquire qualified franchise partners. Follow up on company-provided leads and generate new leads through cold calls, references, and social platforms. Present and explain City Mart's FOCO/FOFO franchise models to potential investors via meetings, calls, and demos. Manage the entire sales funnel from lead generation to agreement closure and handover to operations. Ensure monthly franchise acquisition targets are achieved. Coordinate with marketing, legal, and store setup teams to ensure a smooth onboarding experience for franchisees. Maintain detailed tracking in CRM, provide regular reports to management, and recommend growth strategies. Attend franchise expos, industry events, and investor meetings PAN India (travel as required). Ensure monthly revenue targets are met. Desired Candidate Profile: Minimum 8 - 12 years of experience in franchise sales or development . Strong track record in closing franchise or B2C sales deals . Excellent communication, negotiation, and presentation skills. Self-driven and result-oriented with a deep understanding of sales funnels. Open to travel and meeting investors across India. Bachelor's degree required (MBA preferred). What We Offer: Attractive Fixed Salary + High Incentives Structured growth in a fast-scaling national brand Transparent work culture and full marketing & operations support Company-generated leads for franchise conversion Immediate exposure to a high-performing team Walk-in interviews between Monday to Friday (11 am to 5 pm) For any query, Below mention are the contact details of our HR Team +91-9211866883 - Siddharth +91-9101137993 - Pallabi Raj +91-8076926802 - Praveen City Mart Supermarket Corporation https://citymartfranchisee.com https://citymartsupermarket.com Email: info@citymartfranchisee.com Add:- Plot No. 463, 3rd Floor, Wox Tower, Udyog Vihar, Phase 5, Gurugram, Haryana,122016

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7.0 - 12.0 years

0 - 0 Lacs

Coimbatore

Work from Office

Regional Operation and Sales Manager (Telangana) Prepster, we are fast emerging school wear brand focused on giving fashionable, high quality School uniforms and Accessories. We are head quartered in Coimbatore and serving across South-India. Key Responsibilities: Lead and manage the Regional Sales and Operations team across Telangana to achieve business targets. Take full ownership of daily operations across the Region, ensuring smooth execution of all processes from order to delivery. Promote the Prepster uniform brand by visiting schools and securing long-term uniform supply contracts. Coordinate closely with production, logistics, and delivery teams to ensure timely dispatch and fulfilment. Manage and verify all Regional billing operations, track payment collections, and ensure daily deposit of cash into the bank. Maintain and update operational data (billing, order status, team activity) and submit daily reports to the management. Manage and guide client service executives, ensuring customer queries, trials, and deliveries are handled professionally and on time. Strategically assign and govern field teams for school visits, uniform size trials, and follow-ups. Act as a bridge between schools and internal departments, ensuring expectations and service quality are met. Resolve any on-ground issues quickly and efficiently to ensure uninterrupted operations. Monitor team performance, provide timely feedback, and foster a culture of accountability and high productivity. Stay updated on market trends and competitor activity to support business growth. Qualifications & Eligibility: Bachelor's degree in Business Administration, Sales, Marketing, or a related field (MBA preferred). Minimum 5-15 years of experience in sales (apparel, textiles, or school-related products) added advantage. Proven ability to lead and manage teams to meet targets. Strong communication, negotiation, and interpersonal skills. Willingness to travel extensively across Telangana. Proficiency in MS Office. Fluency in English and Telugu. Fluency in Hindi is an added advantage. Location: Hyderabad Preferred candidates from Tamil Nadu Immediate Joining (August 1st week preferred) Contact: hr@trucolors.in

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2.0 - 6.0 years

0 Lacs

lucknow, uttar pradesh

On-site

You will play a crucial role in supporting the department's operations in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be to meet the expectations of employees, guests, and owners while ensuring the efficient functioning of the department. As an Event Sales Manager, your key responsibility is to serve as a sales expert, optimizing revenue generation in accordance with the established targets in a profitable manner. The ideal candidate should possess a degree or diploma in Hospitality or Tourism management. A minimum of 2 years of experience working as an Event Sales Manager is required for this role. Proficiency in problem-solving, administrative tasks, and strong interpersonal skills are essential qualities that you must demonstrate in this position.,

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2.0 - 6.0 years

0 Lacs

haryana

On-site

You will play a crucial role in supporting the department's operations in alignment with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. As a Sales Manager, you will serve as a sales expert, dedicated to optimizing revenue in a manner that aligns with the agreed-upon targets while ensuring maximum profitability. The ideal candidate should hold a degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of experience in a similar role as a Sales Manager or Sales Executive is required. Essential attributes for this position include strong problem-solving abilities, effective administrative skills, and excellent interpersonal capabilities.,

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