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5.0 - 8.0 years
4 - 6 Lacs
kolkata
Work from Office
Marketing & Operations Team Lead Location: Kolkata (Dunlop) | Full-time | Travel Mandatory Salary: 35K - 45 K Job Summary We are seeking a Marketing-Operations Team Lead who can combine strategic thinking with hands-on execution. This role is ideal for a leader who can drive marketing operations, strengthen brand presence, build and justify high-performing teams, and deliver measurable business results. At Shyamoli Paribahan, your expertise will shape both the strategy and its execution, providing recognition, responsibility, and growth opportunities. What Were Looking For Experience: 5 –7 years in marketing, branding operations, and marketing operations Leadership: Minimum 3 years of team-leading experience , managing 5–6 members Age: Up to 40 years Education: MBA in Marketing Skills & Competencies: Strong background in marketing, brand development, and marketing operations Ability to plan strategically and execute effectively Excellent communication and vocal quality Strong negotiation and vendor management abilities Proven ability to justify and build teams efficiently Professional personality and leadership presence Good interpersonal & Communication Skills Good at presentation & research work Industry Preference: Prior experience in the D2C industry preferred Flexibility: Willingness to travel frequently Key Responsibilities Strategically plan and execute marketing and operational initiatives Lead and mentor a team of 5 – 8 members, with clear team justification and performance tracking Drive brand-making, positioning, and marketing campaigns aligned with business goals Negotiate with vendors and external partners to maximize value Coordinate cross-functional operations to ensure timely project delivery Represent the brand with strong communication, negotiation, and professional presence Good industry Connections Why Join Us? At Shyamoli Paribahan, this role offers the rare opportunity to define strategy and oversee execution , build impactful teams, and directly influence business growth. If you thrive on responsibility, creativity, and leadership, this is the role for you. PF, Mediclaim, Refreshment, Office gadgets
Posted 2 weeks ago
3.0 - 6.0 years
5 - 8 Lacs
kochi
Work from Office
Position Summary 1. Promote revenue maximization by developing and executing response plans for market changes and sales targets. 2. Expand the win-win business model through customer trait analysis and management. Role and Responsibilities 1. [Sales management] Provide and organize data for all the processes in achieving the target revenue through goal (business plans, pre-closing, etc.) setting and execution and risk management. 2. [Customer management] Plan the process of improving customer satisfaction by holding meetings/events and actively responding to customer needs. Prepare to identify new customers. 3. [Market sensing] Analyze the projection data for short, mid, and long term demand through market, customer, and competitor analysis. 4. [Sales strategy setting] Collect and provide data for annual sales strategies such as LTA(Long Term Agreement) and MOU(Memorandum Of Understanding) and other sales strategies such as short-term trade and bidding. 5. [Revenue maximization] Carry out the internal resources discussion and management. Skills and Qualifications Learns to use professional concepts. Applies company policies and procedures to resolve routine issues Works on problems of limited scope. Follows standard practices and procedures Normally receives detailed instructions on all work Typical entry point for university graduates Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here .
Posted 2 weeks ago
5.0 - 10.0 years
8 - 12 Lacs
noida, ghaziabad, greater noida
Work from Office
Job Title: Head of Sales Real Estate Location : Noida Sec 62 Reports To: CEO / Managing Director Department : Sales Employment Type: Full-time Preferred Experience: REAL ESTATE Position Overview: We are seeking a dynamic and experienced Head of Sales to lead and manage the real estate sales function across all projects and locations. The ideal candidate will have a strong background in real estate sales, strategic planning, and team leadership. You will be responsible for driving revenue growth, building strong client relationships, and leading a high-performance sales team. ______________ Key Responsibilities: Develop and implement effective sales strategies to achieve business goals and revenue targets. Work closely with leadership to align sales objectives with company goals and market trends. Identify new business opportunities and expansion strategies. Lead, mentor, and manage a team of sales managers, executives, and support staff. Define KPIs, monitor team performance, and implement training and performance improvement plans. Build a high-performance sales culture focused on accountability, results, and customer satisfaction. Oversee end-to-end sales operations across multiple projects or geographies. Manage lead generation, prospecting, sales pitches, negotiations, and closure processes. Coordinate with marketing and CRM teams to optimize campaigns, lead nurturing, and conversions. Monitor market trends, pricing strategies, and competitor activities. Provide feedback and insights for product development, pricing, and positioning Required Qualifications: Bachelors degree in Business, Marketing, or a related field; MBA preferred. 10+ years of experience in real estate sales with at least 35 years in a leadership role. Proven track record of exceeding sales targets and leading successful sales teams. Strong understanding of real estate sales cycles, project launches, and CRM systems. Excellent leadership, communication, and negotiation skills. Ability to thrive in a fast-paced, dynamic environment. Preferred Attributes: Experience with luxury or premium residential/commercial real estate. Well-connected within the real estate industry and brokerage networks. Tech-savvy with familiarity in sales automation, data analytics, and digital marketing integration. ______________ Compensation : Competitive salary with performance-linked incentives. Additional perks and benefits as per company policy Address : 6th Floor, Gauravdeep Heights, B 23 A, behind Fortis Hospital, Rasoolpur Nawada, Industrial Area, Sector 62, Noida, Uttar Pradesh 201301 For more info visit https ://www.urbanavenues.in/ Drop your CV: hrm@urbanavenues.com
Posted 2 weeks ago
2.0 - 7.0 years
5 - 10 Lacs
thane, hyderabad, mumbai (all areas)
Work from Office
Virtual Relationship Manager – HNI Clients (On-Roll) Location: Thane | Hyderabad CTC: 5–10 LPA + Incentives Exp: 2+ yrs (Banking/BFSI/Financial Sales) Handle HNI portfolios – grow & retain clients Cross-sell: Loans, Investments, Insurance, SIPs Required Candidate profile Payroll - Leading Private sector Bank Excellent communication & relationship-building Ensure regulatory compliance & portfolio growth Contact: Simran: 9773553319 Sanika: 9082104424 www.hyfly.in Perks and benefits High Incentives + Career Growth in BFSI
Posted 2 weeks ago
8.0 - 12.0 years
8 - 15 Lacs
gurugram
Work from Office
Key Responsibility Areas: Onboarding new residents: Be the single point of contact for families and teams to help prepare both parties to onboard the new resident successfully. Ensure all data points regarding the residents care requirements are conveyed to the team timely. Consultancy calls & services Maintaining a database on CRM. Inputting customer details in the system of various touchpoints with them. Keeping track of all the calls and updating them on CRM. Rigorous follow-ups with potential leads. Maintaining data of leads weekly and monthly. Understanding market competition and realigning teams on the same. Having flexibility over the weekend/holidays to speak with High Potential Leads. Customer relationships & feedback: Build and promote strong, long-lasting customer relationships and understanding of their needs. Be responsible for gathering customer feedback through: 1. Annual customer feedback form 2. Periodic customer feedback as and defined per client status 3. Ensure all customer issues are acknowledged within 24 hours and resolved timely. Liaise with the care team and other departments if required to address customer concerns. Industry development: 1. Continually develop knowledge of the business climate, applications and competition. 2. Responsible for maintaining referral database Pricing: 1. Maintain data relative to customers, pricing and will document customer interactions Customer contracts, documents & renewals: 1. To ensure that the customer agreements are signed on the day of move in /as per process defined 2. Timely renewal of existing contracts before the expiry date. Payments: To ensure that timely payments are received from the customers and follow up incase of delays CRM: Create and implement CRM process for Epoch Budget: Create and manage sales budget Skills and Qualifications: Masters degree in any business or management course 7-8 years of industry experience Leadership and Motivation Skills – motivates employees to reach sales goals and needs to be able to effectively train, encourage, inspire and reward team members for their achievements Customer Service – understands what it takes to provide excellent service to elders and families Communication and people skills – need to be able to communicate all aspects of the sales operation to families, Facility managers and team members Computer skills – ability to create and maintain sales records and reports Ability to travel
Posted 2 weeks ago
10.0 - 20.0 years
40 - 55 Lacs
mumbai
Hybrid
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts and platforms. If you are approached for payment, this is likely to be fraudulent. Please check to see whether the role you are interested in is posted on our career website. Key Responsibilities: Identify and coordinate cross-selling opportunities from a large, global client bank of existing clients. University Degree or significant relevant Sales experience Commercial/Sales experience in Payroll, HR solutions or Corporate Secretarial/Entity Management preferred Tax, Accounting or Finance solution experience would be advantageous Demonstrably solid network within the industry, including accounting firms, law firms and government-related companies who are looking for outbound growth. A minimum of 10 years of relevant working experience in a commercial environment, Accounting, Law or Professional Services firms. Able to solution sell, defined as the ability to listen to the client’s needs and adapting the sale to best meet those needs, understanding that this concept is more important than making a hard sell. Proven ability to manage coordination of complex multi-jurisdictional proposals involving multiple business lines. General interest in international finance/capital markets and financial instruments. Entrepreneurial business focus, self-starter, attentive to details, team player with great interpersonal skills. Ability to build positive relationships with clients and prospective clients at all levels, along with the intermediaries who support them. Key Requirement: University Degree or significant relevant Sales experience Commercial/Sales experience in Payroll, HR solutions or Corporate Secretarial/Entity Management preferred – Tax, Accounting or Finance solution experience would be advantageous Demonstrably solid network within the industry including accounting firms, law firms and government related companies who are looking for outbound growth. A minimum of 10 years of relevant working experience in a commercial environment, Accounting, Law or Professional Services firms. Able to “solution sell”, defined as the ability to listen to the client’s needs and adapting the sale to best meet those needs, understanding that this concept is more important than making a hard sell. Proven ability to manage coordination of complex multi-jurisdictional proposals involving multiple business lines. General interest in international finance/capital markets and financial instruments. Entrepreneurial business focus, self-starter, attentive to details, team player with great interpersonal skills. Ability to build positive relationships with clients and prospective clients at all levels, along with the intermediaries who support them. Interested Candidates can share an updated profile at ankita.dwivedi@tmf-group.com
Posted 2 weeks ago
3.0 - 6.0 years
5 - 7 Lacs
bhavnagar, ahmedabad
Work from Office
The role focuses on managing channel partners to drive on-ground sales of subscription packages. Key responsibilities include team hiring, training, and performance management, ensuring sales productivity through daily monitoring of KPIs, driving conversions, managing partner payouts, and achieving sales targets. The position also involves implementing incentive structures and ensuring timely reporting as per SOPs. Manage channel partners to drive the sale of paid subscription packages through on-ground sales teams. Oversee end-to-end team operations including hiring, training, performance management, and retention. Conduct daily team meetings to ensure consistent qualitative and quantitative inputs. Own the sales funnel by driving lead conversion and continuously improving sales productivity. Track and analyze key input metrics (e.g., data quality, hot leads) to enhance team efficiency and output. Ensure timely and accurate partner payouts following thorough due diligence. Boost team performance through structured incentive programs and promotional initiatives. Accountable for achieving daily, weekly, and monthly sales targets as per defined SOPs. Maintain timely and accurate reporting in prescribed formats for performance tracking and compliance.
Posted 2 weeks ago
2.0 - 6.0 years
35 - 40 Lacs
hyderabad
Work from Office
Drive GTM strategy for AI products, define target customers, pricing, and channels. Lead marketing, sales, and customer success. Use AI to boost efficiency, refine offerings via feedback, and build partnerships for scalable growth.
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You will play a key role in supporting the smooth operation of the department, aligning with the Corporate Strategies and brand standards of Hyatt International, and meeting the needs of employees, guests, and owners. As the Event Sales Manager, your primary responsibility will be to serve as a sales expert, with a focus on maximizing revenue in a profitable manner according to established targets. Candidates with a degree or diploma in Hospitality or Tourism management are preferred for this role. A minimum of 2 years of experience in Sales Manager or Sales Executive positions is required. Strong problem-solving abilities, administrative proficiency, and excellent interpersonal skills are essential qualities for success in this position.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
As the Sales Manager at Grand Hyatt Gurgaon, your primary responsibility will be to support the smooth operations of the department while aligning with Hyatt International's Corporate Strategies and brand standards. Your role will involve meeting the expectations of employees, guests, and owners. You will serve as a sales specialist, focusing on maximizing revenue in line with established targets in the most profitable manner. To qualify for this position, you should ideally possess a degree or diploma in Hospitality or Tourism management. Additionally, a minimum of 2 years of experience in a similar role as Sales Manager or Sales Executive is required. Strong problem-solving abilities, along with excellent administrative and interpersonal skills, are essential to excel in this role.,
Posted 2 weeks ago
2.0 - 6.0 years
4 - 8 Lacs
gurugram
Work from Office
Project Name myBiz by MakeMyTrip Position – Sr. Executive Payroll – Off Roll Education – Minimum Graduate Employment type – 5.5 days per week Job Description At MakeMyTrip, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward! Objectives of this Role Act as the main point of contact in all matters relating to client concerns and needs Build and strengthen client relationships to achieve long-term partnerships Maintain accurate client records, keeping track of any contract updates and renewals Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met Develop a thorough understanding of our products and service offerings to better upsell and cross- sell to clients Daily and Weekly Responsibilities Stay on top of accounts, making sure they’re delivering regular growth and is not moving to competition E-Meet regularly with clients to discuss progress and find new ways to improve business Identify upsell, cross-sell, and renewal opportunities and communicate with the client Skills and Qualifications Professional experience in a sales or customer service role Ability to multitask and juggle several responsibilities simultaneously Strong written and verbal communication skills Good attention to detail and organizational skills Preferred Qualifications Proven track record of meeting or exceeding quotas and receiving positive customer feedback Proficiency with common customer success and customer relationship management software, such as Salesforce or LeadsquaredRole & responsibilities
Posted 2 weeks ago
3.0 - 8.0 years
7 - 12 Lacs
ambala
Work from Office
@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.
Posted 2 weeks ago
7.0 - 11.0 years
0 Lacs
delhi
On-site
As a Bengaluru based meat and seafood company founded in 2015 by our foodie founders Abhay Hanjura and Vivek Gupta, Licious prides itself on being India's most successful D2C food-tech brand. Operating in 20 cities and delighting over 32 lac customers, we believe that our people are the magic ingredient that sets us apart. We are looking for a Regional Business Leader who will be responsible for managing demand & supply at the geography level. This role involves driving revenue, profitability, and ensuring a great customer experience within the region. You will be tasked with developing city-specific strategies to identify growth opportunities, drive penetration, and manage the channel mix effectively. Maximizing revenue and profitability are key aspects of this role. You will be required to focus on maximizing Gross Margin, Operating Margin, and CM1 at a city level through effective management of pricing, mix, and last mile efficiency. Tailoring the product portfolio and pricing based on city preferences, ensuring availability, and deploying competitive pricing strategies to maximize revenue and profitability will be essential. Ensuring high service standards, addressing delivery challenges, monitoring feedback, and enhancing customer experience are also part of the responsibilities. Active collaboration and alignment with Category, Brand, Consumer Insights, and Supply Chain teams to achieve city-level goals are crucial. Utilizing data-driven strategies to forecast demand, optimize pricing, and refine strategies by monitoring traffic, conversion, and order values will be key to success in this role. We are looking for candidates with an MBA and around 7-8 years of experience in high-stakes environments. If you have a knack for driving growth, maximizing revenue, collaborating across teams, and delighting customers, this role is for you. The ability to spot untapped opportunities, set the pace, and deliver results while keeping a cool head and focusing on the big picture is essential. If you are ready to take charge, make an impact, and have fun along the way, we are hiring across Bangalore, Mumbai & Delhi. We can't wait to hear from you!,
Posted 2 weeks ago
3.0 - 7.0 years
0 Lacs
chennai, tamil nadu
On-site
The position holder will be an individual contributor responsible for building and managing productive, professional relationships with clients. It is essential to ensure that clients are using and deriving benefits from IndiaMART effectively. The responsibilities include ensuring that the products/services listed in the clients" e-catalog are accurately defined. The main goal is to maximize revenue by upselling other services and achieving fortnightly, monthly client retention, and revenue targets. This requires systematic follow-up and time-bound closures on various client interactions. Additionally, prompt resolution of complaints is crucial to maintaining client satisfaction. The role involves conducting daily 4-5 in-person meetings (F2F) with clients onsite to address their needs and concerns effectively. The successful candidate must possess strong communication and interpersonal skills to engage with clients and drive business growth.,
Posted 2 weeks ago
1.0 - 5.0 years
0 Lacs
tiruchirappalli, tamil nadu
On-site
As a Sales & Marketing Assistant at Marriott International, you will be responsible for performing general office duties to support the Sales & Marketing team. Your tasks will include filing, sending emails, typing, faxing, and copying documents. Throughout the sales process, you will be preparing sales-related documents such as proposals, contracts, and banquet event orders. It will be your responsibility to promote brand awareness both internally and externally and gather materials for information packages like brochures and promotional materials. Your role will involve using sales techniques to maximize revenue while ensuring guest loyalty to Marriott. You will be entering, retrieving, reconciling, and verifying information in software used in the sales process, including commissions, leads, and third parties. Additionally, you will be answering guest inquiries about property facilities/services, serving as the point of contact for clients, and communicating with them via phone and email to address questions and requests. It is essential that you adhere to all company policies and procedures, maintain a clean and professional appearance, and uphold the confidentiality of proprietary information. You will be expected to welcome and acknowledge all guests according to company standards, anticipate and address guest service needs, and communicate effectively with others using clear and professional language. Building positive relationships with team members, supporting common goals, and complying with quality assurance standards are also key aspects of your role. In terms of qualifications, you should have a high school diploma or G.E.D. equivalent and at least 1 year of related work experience. No supervisory experience is required, and no specific license or certification is needed for this position. Marriott International is committed to being an equal opportunity employer, valuing the unique backgrounds of all associates and fostering an inclusive environment where diversity is celebrated. At Courtyard, we are dedicated to better serving the needs of travelers worldwide. Our passion for providing exceptional guest experiences and our commitment to continuous improvement are at the core of what we do. Joining Courtyard means becoming part of a global team where you can excel, fulfill your purpose, and continuously grow while having fun. Be a part of the Marriott International family and embark on a journey where you can do your best work and become the best version of yourself.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
You will play a crucial role in ensuring the efficient operation of the department at Hyatt Regency Kochi, aligning with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. As the Sales Manager, your responsibilities include serving as a sales expert and maximizing revenue while maintaining profitability in accordance with agreed targets. The ideal candidate should possess a degree or diploma in Hospitality or Tourism management. A minimum of 2 years of experience in a Sales Manager or Sales Executive role is required. Strong problem-solving abilities, administrative skills, and interpersonal communication are essential for success in this position.,
Posted 2 weeks ago
1.0 - 3.0 years
5 - 6 Lacs
kochi
Work from Office
Business Relationship Executive Job Description Key Responsibilities Client Engagement & Relationship Management Serving as the primary contact for key clients, ensuring satisfaction and loyalty. Develop a deep understanding of the client's business challenges and align them with our IT services and solutions. Conduct regular business reviews with clients to present performance metrics and identify new opportunities. Sales & Revenue Growth Identify and capitalize on upselling and cross-selling opportunities within existing accounts. Collaborate with the sales and technical teams to develop proposals and close high-value deals. Achieve quarterly and annual revenue targets while ensuring a high ROI for clients. Market Intelligence & Solution Alignment Stay updated on industry trends, competitor activities, and technological advancements. Actively contribute to the development of tailored IT solutions, including cloud services, cybersecurity, and enterprise applications. Collaboration with Internal Teams Work closely with the technical delivery, product development, and customer success teams to ensure seamless service delivery. Communicate client needs effectively to internal stakeholders to refine and enhance offerings. Strategic Planning Develop strategic account plans for key clients to ensure long-term success. Provide actionable insights to leadership based on client feedback and market trend Interview Checklist: Business Relationship Executive 1. Client Engagement & Relationship Management Can they describe past experience managing key client relationships? Have they conducted regular client check-ins or business reviews? Can they demonstrate understanding of how to align services with client business challenges? Do they show strong communication and interpersonal skills? Can they share examples of building long-term client loyalty? 2. Sales & Revenue Growth Have they identified upsell or cross-sell opportunities in past roles? Can they walk through a time they helped close a high-value deal? Do they have experience working with sales and technical teams collaboratively? Have they met or exceeded revenue targets in previous roles? Do they understand the balance between revenue generation and client ROI? 3. Market Intelligence & Solution Alignment Are they familiar with industry trends and competitive landscape? Can they give an example of tailoring a solution based on market intelligence? Do they have a grasp of current IT service offerings like cloud, cybersecurity, or enterprise software? Have they contributed to solution development or refinement in the past? 4. Collaboration with Internal Teams Can they describe a time they worked closely with delivery or product teams? How do they ensure client feedback is clearly communicated internally? Are they team-oriented with strong coordination skills? Do they take initiative to solve service delivery issues proactively? 5. Strategic Planning Have they created or contributed to strategic account plans? Can they share examples of influencing company direction based on client or market feedback? Are they capable of thinking both tactically (short-term) and strategically (long-term)? Do they use data/metrics in planning or reporting? 6. General & Soft Skills Strong verbal and written communication? Confident, articulate, and executive presence? Adaptability and problem-solving mindset? Self-driven and goal-oriented? Evidence of emotional intelligence and relationship building? 7. Culture & Role Fit Do they align with the companys values and mission? Are they enthusiastic about the opportunity and challenges of the role? Are they comfortable in a client-facing, fast-paced IT services environment?
Posted 2 weeks ago
3.0 - 8.0 years
9 - 12 Lacs
noida, gurugram, delhi / ncr
Work from Office
Role Description: Customer Renewals is an integral piece of Meltwater, this role is focused to not only help retain our customers, but to ensure they are set up for success with the platform. As a Renewals Manager, you will be responsible for promoting adoption and customer retention for a specific book of accounts. The primary objective is to drive on-time renewal revenue, for extended periods of time. To accomplish this, you will partner with your extended account teams to ensure maximum value is being provided to customers. You will interact and build relationships with customers to ensure they are aware and leveraging the resources Meltwater has to offer, whether it is training, support services, new release information, events, all to ensure the customer is successful using the Meltwater software. Some of the things you'll be doing include Renewal Revenue Quota: Core Job Responsibilities: Sales & Operational: Directly responsible for renewal contract opportunities, revenue, and renewal rates for assigned territory. Conduct sales activities like making a high volume of calls and emails each week, planning ahead, forecasting etc to drive renewals to closure Manage and be responsible for gross churn, net retention, and revenue for assigned territories Stay up to date with Meltwater product training and market benchmarks Identify opportunities to retain as well as opportunities for extended terms & additional growth. Be an expert in Meltwater products, as customers will need help with training, deployment and adoption to ensure customer success, which drives their renewals. Manage the different facets of subscription and support renewals Prepare the renewal letters, quotations, invoices, and notifications Contact clients directly to negotiate terms and conditions and render renewal contracts Position services and escalate pain points to the Sales and Customer Success team Forecast trends and suggestions on how those trends can enhance retention rates Bridge between Sales, Finance and Customer Success Refine renewal strategies that proactively engage a client in chopping the churn rates Augment the upsell and cross-sell opportunities Work with the product team to receive feedback on the growing requirements of a customer Who you are (For Job Ad): You have at least 1-3 years of account management and/or renewal experience Salesforce.com or a similar CRM system exposure is added advantage Strong Written & Verbal communication skills Willing to go the extra mile with a strong work ethic; Self-directed & resource Operationally Excellent Ability to manage a highly transactional work environment Ability to excel at time management and prioritization Strong interpersonal skills and strive to maintain strong relationships with customers & colleagues Best in class customer service and communication skills over the phone & in email Experience with renewal process and/or background in software preferred. Requirements for the job: Work Experience 2-9 years of experience in sales or account management Relevant industry experience in media monitoring/SaaS/PR/Marketing Education Graduate in any field Competencies Required: Technical Generic Sales Excellence Business Foresight Client Centricity Business Need Analysis Project Management Business Negotiation Cross-functional collaboration Interpersonal skills Innovative Mindset Leadership Problem Solving Communication
Posted 2 weeks ago
3.0 - 8.0 years
7 - 12 Lacs
kolkata
Work from Office
@Request you to please share resume on shreya.sarraf@indiamart.com. Roles & Responsibilities - Lead and manage a team of 20-30 members, ensuring high performance and alignment with business goals. Strategically plan, forecast, and achieve fortnightly and monthly client retention targets across the assigned client portfolio. Build and nurture strong, professional relationships with clients to drive long-term engagement. Hire, train, and retain team members by formulating development plans and addressing their training needs. Ensure swift and effective resolution of client issues to maintain satisfaction and loyalty. Support the field sales team in meeting revenue and retention targets through structured follow-ups and timely deal closures. Conduct 23 in-person client meetings daily to strengthen relationships and drive business outcomes.
Posted 2 weeks ago
10.0 - 14.0 years
0 Lacs
nagpur, maharashtra
On-site
As a leader in the modular furniture industry, you will be responsible for driving the retail business in the South Zone for our company. Your main objective will be to oversee multiple exclusive stores, manage a team dedicated to converting online leads into successful projects, and ensure continuous business growth, customer satisfaction, and a strong brand presence. Your key responsibilities will include building, managing, and mentoring a team of Sales Managers and Designers to focus on online lead conversions. You will also be required to oversee the operations and performance of several exclusive retail stores in the region, drive lead-to-order conversions through structured sales processes, and develop strategies to maximize revenue from digital platforms and in-store walk-ins. In addition, you will need to ensure excellence in customer experience, merchandising, and brand representation at the store level. Monitoring the sales pipeline, team productivity, and achieving sales targets will also be part of your role. Collaborating with marketing and digital teams to enhance lead quality and conversion rates, as well as providing regular business reports, competitor insights, and growth recommendations to senior management, will be crucial aspects of your position. To qualify for this role, you should ideally possess an MBA/PGDM with 10-12 years of sales/retail experience in interiors, modular furniture, or building materials. Proven expertise in multi-store retail management, strong leadership and people management skills, experience in handling digital/online leads, and converting them into revenue are essential. Excellent communication, negotiation, and analytical skills, along with the ability to build and scale a high-performance sales and design team, will be important for success in this position. This is a full-time position based in Bangalore (South Zone) within the Furniture and Home Furnishings Manufacturing industry. If you are ready to take on a challenging role that involves strategic leadership, team management, and business growth in the retail sector, we encourage you to apply and be a part of our dynamic team at Spacewood.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
lucknow, uttar pradesh
On-site
You will play a crucial role in supporting the smooth operations of the department, aligning with Hyatt International's Corporate Strategies and brand standards. Your primary focus will be on meeting the expectations of employees, guests, and owners. As the Event Sales Manager, your main responsibility will be to serve as a sales expert, ensuring that revenue generation is optimized in alignment with established targets. To excel in this role, you should ideally possess a degree or diploma in Hospitality or Tourism management. A minimum of 2 years of experience in a Sales Manager or Sales Executive position is required. Strong problem-solving abilities, along with proficient administrative and interpersonal skills, are essential for success in this role.,
Posted 2 weeks ago
1.0 - 3.0 years
0 - 4 Lacs
noida
Work from Office
About Info Edge Info Edge is the parent company of brands like naukri.com, 99acres.com, jeevansathi.com, shiksha.com and many others. Our mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. At Info Edge, people are our core competitive advantage, and we will continue doing all that is needed to attract and retain the best available talent. About BU: 99acres.com 99acres is a gateway to one of the fastest-growing property markets of the world for buying, renting and selling of all types of properties in India. With over 9 million visitors visiting the website every month looking for real estate solutions, 99acres.com has over 10 lakh residential and commercial property listings and over 1.5 lakh new projects. Required Educational Qualification: Any Graduate or Postgraduate Desired Experience: 1-3 years Job Objective: As a Relationship Manager, you will be responsible for managing the paid subscriptions of our Owner Clients, who are mostly HNIs. The role involves filtering and finding genuine interested buyers and tenants from the pool of organic and inorganic leads. Job Description: 1. Act as a single point of contact for the paying customers and handle their entire life cycle from welcome call to renewal stage 2. Manage the coordination between the paying client and interested buyers/tenants by arranging conference calls and site visits, if they agree to meet after the call 3. Work closely with internal teams like activation support, graphic design, and back-end operations to ensure smooth customer experience 4. Pre-empt customer issues and proactively resolve them to ensure a seamless buying cycle for the customer 5. Own all escalations and quickly acknowledge, resolve and keep the customer in the buying cycle Required Skills: 1. Minimum of 1 year of experience in a similar role 2. Strong communication and interpersonal skills to manage relationships with high-net-worth individuals 3. Excellent organizational and time management skills 4. Ability to work collaboratively with internal teams and external stakeholders 5. Good analytical and problem-solving skills to pre-empt and resolve customer issues 6. Experience in the real estate industry is preferred but not mandatory
Posted 3 weeks ago
9.0 - 12.0 years
10 - 14 Lacs
pune
Work from Office
Role: We are looking for Key Account Manager to manage key enterprise accounts and drive growth through upselling, cross-selling, and long-term client partnerships. The person should also have experience in acquiring new Clients. Key Requirements: 1012 years experience in Key Account management. Strong relationship management, communication, and problem-solving skills. Proven ability to handle client inquiries, ensure service delivery within budget, and maintain accurate client records. Good CRM hygiene Experience working with sales and internal teams to achieve KPIs. Technical acumen in IT solution and services; knowledge of Digital twin, digital automation, AI and IoT, IT staff augmentation will be a key focus Sales Acumen and a thirst to achieve new Clients Nurture relationship with clients to position services based on clients budget. Go getter attitude and be willing to stretch an extra mile to ensure customer queries are fast tracked. Excellent communication, negotiation, and stakeholder management skills.
Posted 3 weeks ago
1.0 - 4.0 years
1 - 3 Lacs
kolkata
Work from Office
Responsibilities: * Generate leads through cold calling & client acquisition. * Maximize revenue through business growth & retention. * Achieve targets through business development & sales.
Posted 3 weeks ago
6.0 - 11.0 years
7 - 12 Lacs
new delhi, gurugram, delhi / ncr
Work from Office
Job Role: Client Success Manager (CSM) Exp 6-10 Years Location: Gurugram HR Role Objective : Job Profile seeking to ensure a High-Quality member experience, Foster Engagement and Maximize Retention for HNI and UHNI Members of the Network . This role is the primary relationship point after onboarding and involves curating meaningful connections, exclusive event access, and bespoke services. Key Job Role and Responsibilities Manage a portfolio of Key Accounts, establish productive, professional, and profitable relationships with key personnel and CXO s in assigned customer accounts. Lead, mentor and train a team of account managers. Coordinate with various departments within the organization, including support, service, technology and manage resources, to ensure seamless functioning of the client accounts. Responsible for client receivables; planning and execution of contract renewals. Continuously identify opportunities for up-selling /cross-selling the product portfolio & meet assigned targets for profitable sales volume and strategic objectives. Proactively lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets& critical milestones . Maintain a consistent schedule of online meetings with the client to manage performance objectives, customers expectations and assess customer needs on an ongoing basis. Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations. Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary Act as the dedicated relationship manager for assigned member- HNI and UHNI’s. Curate introductions between members to maximize network value. Organize and coordinate exclusive events, roundtables, and experiences. Maintain high touch points through personalized communication. Track satisfaction, anticipate needs, and resolve concerns proactively. Drive membership renewals and upsell premium offerings. Onboarding: New Customer Onboarding is the most important task for any customer success manager. Renewals: Customer renewals keep the recurring revenue recurring . Follow up on current month or quarter renewals to avoid any last-minute surprise Upsell Campaigns: Upsell, expansion and upgrades are the three core ways to drive portfolio growth . A focused campaign or a planned nurturing campaign requires good timing, data, and strategy to be effective. Core Competencies: a. Emotional intelligence, b. Engagement Planning, c. Conflict Resolution d. Business Foresight e. Warmth and Diplomacy f. Attentive Listening g. Cultural awareness h. Client Centricity i. Business Need Analysis j. Business Negotiation k. Cross-functional collaboration l. Interpersonal skills m. Problem Solving Preferred Candidate Profile: 1. Shall have 4 –8 years in client relationship management within luxury, hospitality, wealth management, or membership clubs. 2. Experience in handling elite clientele and delivering white-glove service. 3. Event planning or luxury concierge background is a plus. Education 4. Graduate degree required; MBA or specialization in Luxury Management, Hospitality, or Marketing preferred 5. High emotional intelligence and interpersonal finesse. 6. Ability to work under pressure and manage multiple
Posted 3 weeks ago
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