Retail Operations Manager

3 - 7 years

0 Lacs

Posted:21 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Retail Operations Manager at NoLabels, you will play a crucial role in overseeing the day-to-day operations of multiple stores in Mohali/Chandigarh. Your responsibilities will include ensuring efficient inventory management, effective team leadership, and achieving sales targets to enhance customer satisfaction and boost overall store performance. Key Responsibilities: - Inventory Management: Oversee inventory levels, implement strategies to reduce stock-outs and overstock situations, and ensure efficient stock rotation and control across all stores. - Sales Enhancement: Develop sales strategies, analyze sales figures, and forecast future sales volumes to maximize profits and meet or exceed targets. - Team Leadership and Management: Manage, recruit, and train store teams, assign tasks, set schedules, and monitor team performance to ensure high levels of productivity and customer service. - Store Presentation and Merchandising: Ensure store presentations and layouts align with brand standards, oversee visual merchandising, and maintain the general upkeep of the stores. - Customer Service: Maintain high standards of customer service, handle customer complaints effectively, and ensure customer satisfaction across all store locations. - Reporting and Compliance: Prepare detailed reports on buying trends, customer needs, and profits, and ensure compliance with health and safety legislation within the stores. - Project Management: Act as a project manager for initiatives aimed at improving store operations and enhancing the customer experience. Qualifications: - Proven experience as a Retail Manager or similar managerial role. - Strong understanding of effective merchandising and inventory techniques. - Excellent communication and interpersonal skills. - Strong organizational and time management skills. - Ability to lead and motivate a team. - Knowledge of industry's legal rules and guidelines. - In-depth understanding of sales principles and customer service practices. - Proficiency in MS Office and retail management software. No additional details about the company were provided in the job description. Education: - Bachelors degree in Business Administration, Sales, or relevant field. Join the NoLabels team to work in a fast-paced and exciting environment where your contributions directly impact the company's success. Competitive salaries, comprehensive benefits, and opportunities for career advancement await you in this full-time role.,

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