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15 Job openings at Indian Silk House Agencies
Retail Operations Manager

Greater Kolkata Area

0 years

Not disclosed

On-site

Full Time

About the Role The Retail Operations Manager will be responsible for day-to-day tasks associated with operations management of the store, monitoring store activities, checking store compliances including store management and customer service. Responsibilities Operations management of the store Monitoring store activities Checking store compliances Store management Customer service Qualifications Retail Operations and Operations Management skills Prior experience in a similar role Bachelor's degree in Business Administration or related field Required Skills Retail Operations and Operations Management skills Prior experience in a similar role Preferred Skills Bachelor's degree in Business Administration or related field Show more Show less

Franchise Growth Manager

India

10 years

Not disclosed

On-site

Full Time

Indian Silk House Agencies is one of India’s most trusted heritage saree brands with a legacy of elegance and craftsmanship. As we expand across East, Central, and North India, we are looking to onboard franchise partners and scale our retail footprint. About the Role We are looking for a passionate and well-networked Franchise Growth Manager who has a deep understanding of retail operations and has successfully onboarded franchisees in the past. The ideal candidate will leverage their network and market knowledge to identify, approach, and convert potential franchise partners while also supporting property identification and onboarding processes. Key Responsibilities Identify and approach potential franchise partners using personal and industry network. Evaluate and finalize suitable franchisee prospects in target regions. Assist in identifying and shortlisting commercially viable properties for new outlets. Drive end-to-end franchise onboarding – from pitch to agreement and store opening. Coordinate with internal departments for brand standards, setup, and training. Maintain healthy franchisee relationships and track performance post-launch. Ideal Candidate Profile 4–10 years of experience in franchise management, preferably in apparel/fashion/retail brands. Strong network in East, Central or North India retail markets. Proven track record in identifying and finalizing franchise partners and retail properties. Willingness to travel as needed. Show more Show less

Area Manager

Kolkata, West Bengal, India

8 years

Not disclosed

On-site

Full Time

Indian Silk House Agencies is one of Eastern India’s most trusted names in ethnic wear, with a legacy of curating premium sarees and traditional fashion since 1971. With a strong retail presence and a growing customer base, we are looking for a dynamic Area Manager to lead our store operations and drive growth. Key Responsibilities: Oversee operations of multiple retail outlets across designated regions. Lead, train, and motivate store managers and sales teams to achieve sales and service targets. Ensure adherence to brand standards, SOPs, and VM guidelines across all stores. Analyze store performance metrics and drive actionable insights to improve KPIs. Handle escalations, ensure customer satisfaction, and resolve operational issues promptly. Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns. Conduct regular audits and area visits to assess operational efficiency and compliance. Qualifications: Graduate/Postgraduate in Business, Retail Management, or a related field. 5–8 years of proven experience in apparel/fashion retail, managing multiple stores. Must be comfortable with travel for store visits and audits. Proficiency in retail analytics and Microsoft Office. Show more Show less

Customer Service Representative

Greater Kolkata Area

1 - 3 years

Not disclosed

On-site

Full Time

We are a leading retail and e-commerce brand specializing in ethnic wear, committed to providing exceptional products and service to our customers across India. We are looking for a proactive and customer-focused Customer Service Executive to join our team. Key Responsibilities: Engage with potential customers via phone (inbound & outbound) to close leads and drive sales . Conduct cold calling to generate new business opportunities. Provide excellent customer support, address queries, and guide customers through the purchase process. Follow up with prospects and existing customers to ensure a smooth buying experience. Maintain records of interactions and update the CRM system. Collaborate with internal teams (sales, logistics, and marketing) to enhance customer satisfaction. Requirements: 1-3 years of experience in customer service, telesales, or inside sales . Strong communication and persuasion skills. Prior experience in a retail or e-commerce environment is a plus. Ability to handle high call volumes and meet targets. Fluency in English and Hindi (additional regional languages are a bonus). Show more Show less

Ecommerce Specialist

Greater Kolkata Area

7 years

None Not disclosed

On-site

Full Time

About the Brand AllSilks.com is one of the largest online ethnic wear platforms, serving over 3 lakh customers globally. With a strong digital presence and legacy in premium sarees and ethnic fashion, we are expanding our core team to drive the next phase of growth. Job Description We are seeking an experienced and performance-driven E-commerce Manager to lead our digital sales and operations. The ideal candidate will be responsible for managing end-to-end e-commerce activities, improving user experience, optimizing platform performance, and scaling online revenue across D2C channels. This role requires cross-functional coordination with marketing, operations, design, and merchandising teams. Key Responsibilities • Manage the entire e-commerce function including strategy, execution, and performance • Plan and implement monthly content, product launch, and promotional calendars in collaboration with marketing and design • Optimize product listing, inventory hygiene, pricing, and visual merchandising on the website • Analyze site traffic, performance KPIs, and sales reports to identify growth opportunities • Lead and coordinate digital campaigns including email marketing and retargeting • Collaborate with logistics, warehousing, and customer care to ensure seamless order processing and post-purchase experience • Explore and manage additional online channels (marketplaces, B2B partners, affiliate programs) Qualifications • 4–7 years of experience in e-commerce management, preferably in fashion, lifestyle, or consumer brands • Strong understanding of Shopify or other D2C platforms • Proven experience in driving online sales growth, performance marketing, and website management • Excellent analytical skills with the ability to interpret data and act strategically • Prior experience in ethnic or premium fashion retail is a plus • B2B and marketplace management experience will be an added advantage

Social Media Marketing Specialist

Kolkata, West Bengal, India

3 years

None Not disclosed

On-site

Full Time

Job Description Allsilks is India’s leading luxury silk & ethnic‑wear brand, serving over 3 lakh customers worldwide. We’re seeking a Social Media Executive for day‑to‑day social presence and build high‑impact influencer partnerships that drive brand awareness and engagement. Responsibilities Plan, create and schedule engaging content for Instagram, Facebook, and other channels Monitor and respond to comments, messages and mentions to foster community engagement Identify, reach out to and negotiate collaborations with relevant fashion influencers and creators Coordinate deliverables and ensure timely campaign execution Assist in the rollout of social‑driven promotions, contests and story takeovers Stay on top of ethnic‑fashion trends, platform features and competitor activity Qualifications 1–3 years’ experience in social‑media management or influencer marketing (fashion/retail preferred) Strong written/verbal communication Hands‑on proficiency with Canva, Photoshop or similar graphic‑creation tools Experience with social‑analytics platforms (Instagram Insights, Facebook Insights, etc.) Self‑starter attitude with excellent organizational and multitasking abilities Creative mindset, keen eye for aesthetic detail and passion for ethnic‑fashion storytelling Why Allsilks? Be part of a rapidly growing brand with deep roots in craftsmanship Collaborate with a tight‑knit in‑house marketing team Opportunity to shape and scale our social & influencer strategy from the ground up

Marketing Manager

Greater Kolkata Area

0 years

None Not disclosed

On-site

Full Time

Job Description We are seeking a dynamic and strategic Retail Marketing Manager to join our Kolkata head office. The ideal candidate will be responsible for leading the retail marketing vertical with a strong focus on enhancing footfall and customer engagement. This role involves developing and executing innovative marketing strategies that drive brand visibility, customer loyalty, and sustained retail growth. They will collaborate closely with the retail operations, product, and leadership teams to ensure marketing efforts are aligned with broader business objectives. Prior hands-on experience in store-level marketing is essential. Key Responsibilities * Develop and implement integrated offline marketing strategies tailored to retail growth * Lead all offline marketing initiatives with a focus on driving in-store footfall through hyperlocal campaigns, partnerships, and on-ground activations * Leverage customer insights and segmentation to design impactful loyalty and engagement programs * Oversee brand positioning, ATL/BTL campaigns, and public relations activities * Work closely with sales, retail, and merchandising teams to maintain brand consistency and campaign alignment * Monitor key performance indicators, evaluate ROI, and optimize marketing strategies based on data-driven insights Qualifications * Demonstrated expertise in strategic marketing, brand development, and offline campaign execution * Strong background in store-level offline marketing with a proven record of boosting retail foot traffic * Exceptional leadership and team management capabilities with the ability to work cross-functionally * Proficiency in CRM tools, customer segmentation, and performance-led marketing approaches * Bachelor’s/Master’s degree in Marketing, Business Administration, or a related field.

Account Executive

Greater Kolkata Area

4 years

None Not disclosed

On-site

Full Time

Job Description We’re seeking a detail-oriented Accountant to join our team in Kolkata. They will manage all financial transactions across multiple retail stores, maintain accurate records, and ensure compliance with statutory requirements. This role offers end‑to‑end ownership of bookkeeping, reconciliations, and financial reporting. Responsibilities Record and reconcile daily sales, purchases, receipts & payments Prepare store‑wise sales reports and resolve variances Maintain ledgers, journals; support month‑end & year‑end closings Process vendor invoices & ensure timely payments Manage inventory accounting (valuation & adjustments) Handle GST, TDS & other statutory filings on schedule Provide documentation and support for audits Qualifications 2–4 years’ accounting experience Bachelor’s in Commerce (B.Com) CA‑Inter is a plus Proficient with Tally, RMS or Logic ERP

Video Editor

Greater Kolkata Area

4 years

None Not disclosed

On-site

Full Time

Job Description: We are looking for a creative and detail-oriented Video Editor to join our content and branding team. The ideal candidate should have a strong sense of storytelling and the ability to edit videos for podcasts, corporate branding campaigns, etc. You will work closely with the marketing and creative teams to produce high-quality, engaging video content that aligns with the brand’s identity and campaign goals. Responsibilities: Edit long-form and short-form videos for podcasts, social media, branding, and internal communications Add music, voiceovers, transitions, and effects to enhance content quality Collaborate with creative team on concepts and execution Manage post-production tasks including color grading, sound design, and formatting Maintain brand guidelines while pushing creative boundaries Stay updated with editing trends, reels, formats, and platform-specific requirements (Instagram, YouTube, LinkedIn, etc.) Requirements: 1–4 years of experience in video editing for brands, influencers, or content creators Strong command of Adobe Premiere Pro, After Effects, Final Cut Pro, or similar tools Understanding of storytelling, pacing, and formats for digital platforms Portfolio of previous works is mandatory Ability to work under deadlines and manage multiple projects simultaneously Knowledge of basic motion graphics and audio editing is a plus

Digital Marketing Manager

Greater Kolkata Area

0 years

None Not disclosed

On-site

Full Time

We are looking for an experienced and results-driven Digital Marketing Manager to lead the digital growth of our retail fashion and apparel brand. The ideal candidate should have a strong background in managing digital campaigns, driving online sales, and building a robust digital brand presence. Prior experience in fashion, lifestyle, or retail brands is highly preferred. Key Responsibilities: Plan and execute digital marketing strategies (SEO, SEM, paid ads) Drive performance marketing on platforms like Meta (Facebook, Instagram), Google Ads, and YouTube Boost online traffic, conversions, and customer acquisition across website and marketplaces Collaborate with content, design, and product teams for compelling digital creatives Track and optimize campaigns using Google Analytics, Meta Business Suite, etc. Manage digital calendars for launches, events, and seasonal campaigns Stay updated with the latest digital and fashion retail trends Requirements: Strong grasp of digital brand building and campaign ROI Proven skills in Meta Ads Manager, Google Ads, etc. Familiarity with influencer marketing and social commerce strategies Excellent communication and team leadership abilities

Sales Executive

Patna, Bihar, India

2 years

None Not disclosed

On-site

Full Time

We are looking for a Sales Executive with a passion for customer service and a strong sales acumen. The ideal candidate is confident, proactive, and skilled in handling walk-in customers while ensuring a smooth in-store experience. They should have at least 2 years of experience in a similar role and demonstrate excellent communication and interpersonal skills. Key Responsibilities: Greet and assist walk-in customers in a professional and friendly manner Understand customer needs and recommend suitable products Drive sales by upselling and cross-selling products Maintain in-depth product knowledge to offer accurate information Manage stock levels, product displays, and cleanliness at the counter Handle customer queries, complaints, and ensure customer satisfaction Build and maintain strong relationships with repeat customers Requirements: Minimum 2 years of experience in retail counter sales Excellent communication and presentation skills Strong interpersonal and problem-solving abilities Ability to meet sales targets and work under pressure Well-groomed, presentable, and customer-focused

Store Manager

Siliguri, West Bengal, India

3 - 5 years

None Not disclosed

On-site

Full Time

Job description The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills

Store Manager

Katwa-I, West Bengal, India

3 - 5 years

None Not disclosed

On-site

Full Time

Job description The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills

Training Specialist

Greater Kolkata Area

5 years

None Not disclosed

On-site

Full Time

Role Summary We are seeking a motivated and people-centric Retail Training Executive to plan, execute, and track training programs for our retail staff across multiple locations. The ideal candidate will have strong communication skills, hands-on retail experience, and a passion for developing people. Key Responsibilities * Design and deliver induction and ongoing training programs for in-store staff. * Conduct product knowledge sessions, grooming, customer service, and sales skill training. * Evaluate training effectiveness through assessments and store performance KPIs. * Partner with Store Managers and HR to identify training needs. * Conduct periodic audits and on-the-floor coaching. * Create training materials, SOPs, and feedback mechanisms. Qualifications & Requirements * Graduate in any discipline. Training certification is a plus. * 2–5 years of experience in retail training or frontline retail operations. * Strong interpersonal and presentation skills. * Knowledge of ethnic wear, sarees, or premium retail is preferred.

Senior Graphic Designer

Greater Kolkata Area

0 years

None Not disclosed

On-site

Full Time

We are looking for a talented and versatile Graphic Designer to join our creative team. This role involves creating high-impact visuals across both digital and print platforms , while also maintaining and enhancing our brand’s online presence . From designing brochures, posters, and social media creatives to managing website layout and visual updates — you'll play a key role in shaping how our brand is experienced by customers. Key Responsibilities Design marketing collaterals including brochures, flyers, posters, and print ads Create engaging graphics for social media, email campaigns, and online promotions Design and update web pages, banners, and landing pages in line with brand aesthetics Ensure brand consistency across all creative outputs Collaborate with marketing, e-commerce, and product teams to execute design briefs Requirements Experience in graphic designing Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva Knowledge of web design tools like Figma, Adobe XD, or basic HTML/CSS (preferred) Strong sense of design aesthetics, typography, layout, and color Experience working in fashion, retail, or lifestyle brands is an advantage Ability to manage multiple projects and meet deadlines A strong portfolio showcasing both graphic and web design work is mandatory

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