About the Role The Retail Operations Manager will be responsible for day-to-day tasks associated with operations management of the store, monitoring store activities, checking store compliances including store management and customer service. Responsibilities Operations management of the store Monitoring store activities Checking store compliances Store management Customer service Qualifications Retail Operations and Operations Management skills Prior experience in a similar role Bachelor's degree in Business Administration or related field Required Skills Retail Operations and Operations Management skills Prior experience in a similar role Preferred Skills Bachelor's degree in Business Administration or related field Show more Show less
Indian Silk House Agencies is one of India’s most trusted heritage saree brands with a legacy of elegance and craftsmanship. As we expand across East, Central, and North India, we are looking to onboard franchise partners and scale our retail footprint. About the Role We are looking for a passionate and well-networked Franchise Growth Manager who has a deep understanding of retail operations and has successfully onboarded franchisees in the past. The ideal candidate will leverage their network and market knowledge to identify, approach, and convert potential franchise partners while also supporting property identification and onboarding processes. Key Responsibilities Identify and approach potential franchise partners using personal and industry network. Evaluate and finalize suitable franchisee prospects in target regions. Assist in identifying and shortlisting commercially viable properties for new outlets. Drive end-to-end franchise onboarding – from pitch to agreement and store opening. Coordinate with internal departments for brand standards, setup, and training. Maintain healthy franchisee relationships and track performance post-launch. Ideal Candidate Profile 4–10 years of experience in franchise management, preferably in apparel/fashion/retail brands. Strong network in East, Central or North India retail markets. Proven track record in identifying and finalizing franchise partners and retail properties. Willingness to travel as needed. Show more Show less
Indian Silk House Agencies is one of Eastern India’s most trusted names in ethnic wear, with a legacy of curating premium sarees and traditional fashion since 1971. With a strong retail presence and a growing customer base, we are looking for a dynamic Area Manager to lead our store operations and drive growth. Key Responsibilities: Oversee operations of multiple retail outlets across designated regions. Lead, train, and motivate store managers and sales teams to achieve sales and service targets. Ensure adherence to brand standards, SOPs, and VM guidelines across all stores. Analyze store performance metrics and drive actionable insights to improve KPIs. Handle escalations, ensure customer satisfaction, and resolve operational issues promptly. Collaborate with the marketing and merchandising teams for local promotions and seasonal campaigns. Conduct regular audits and area visits to assess operational efficiency and compliance. Qualifications: Graduate/Postgraduate in Business, Retail Management, or a related field. 5–8 years of proven experience in apparel/fashion retail, managing multiple stores. Must be comfortable with travel for store visits and audits. Proficiency in retail analytics and Microsoft Office. Show more Show less
We are a leading retail and e-commerce brand specializing in ethnic wear, committed to providing exceptional products and service to our customers across India. We are looking for a proactive and customer-focused Customer Service Executive to join our team. Key Responsibilities: Engage with potential customers via phone (inbound & outbound) to close leads and drive sales . Conduct cold calling to generate new business opportunities. Provide excellent customer support, address queries, and guide customers through the purchase process. Follow up with prospects and existing customers to ensure a smooth buying experience. Maintain records of interactions and update the CRM system. Collaborate with internal teams (sales, logistics, and marketing) to enhance customer satisfaction. Requirements: 1-3 years of experience in customer service, telesales, or inside sales . Strong communication and persuasion skills. Prior experience in a retail or e-commerce environment is a plus. Ability to handle high call volumes and meet targets. Fluency in English and Hindi (additional regional languages are a bonus). Show more Show less
About the Brand AllSilks.com is one of the largest online ethnic wear platforms, serving over 3 lakh customers globally. With a strong digital presence and legacy in premium sarees and ethnic fashion, we are expanding our core team to drive the next phase of growth. Job Description We are seeking an experienced and performance-driven E-commerce Manager to lead our digital sales and operations. The ideal candidate will be responsible for managing end-to-end e-commerce activities, improving user experience, optimizing platform performance, and scaling online revenue across D2C channels. This role requires cross-functional coordination with marketing, operations, design, and merchandising teams. Key Responsibilities • Manage the entire e-commerce function including strategy, execution, and performance • Plan and implement monthly content, product launch, and promotional calendars in collaboration with marketing and design • Optimize product listing, inventory hygiene, pricing, and visual merchandising on the website • Analyze site traffic, performance KPIs, and sales reports to identify growth opportunities • Lead and coordinate digital campaigns including email marketing and retargeting • Collaborate with logistics, warehousing, and customer care to ensure seamless order processing and post-purchase experience • Explore and manage additional online channels (marketplaces, B2B partners, affiliate programs) Qualifications • 4–7 years of experience in e-commerce management, preferably in fashion, lifestyle, or consumer brands • Strong understanding of Shopify or other D2C platforms • Proven experience in driving online sales growth, performance marketing, and website management • Excellent analytical skills with the ability to interpret data and act strategically • Prior experience in ethnic or premium fashion retail is a plus • B2B and marketplace management experience will be an added advantage
Job Description Allsilks is India’s leading luxury silk & ethnic‑wear brand, serving over 3 lakh customers worldwide. We’re seeking a Social Media Executive for day‑to‑day social presence and build high‑impact influencer partnerships that drive brand awareness and engagement. Responsibilities Plan, create and schedule engaging content for Instagram, Facebook, and other channels Monitor and respond to comments, messages and mentions to foster community engagement Identify, reach out to and negotiate collaborations with relevant fashion influencers and creators Coordinate deliverables and ensure timely campaign execution Assist in the rollout of social‑driven promotions, contests and story takeovers Stay on top of ethnic‑fashion trends, platform features and competitor activity Qualifications 1–3 years’ experience in social‑media management or influencer marketing (fashion/retail preferred) Strong written/verbal communication Hands‑on proficiency with Canva, Photoshop or similar graphic‑creation tools Experience with social‑analytics platforms (Instagram Insights, Facebook Insights, etc.) Self‑starter attitude with excellent organizational and multitasking abilities Creative mindset, keen eye for aesthetic detail and passion for ethnic‑fashion storytelling Why Allsilks? Be part of a rapidly growing brand with deep roots in craftsmanship Collaborate with a tight‑knit in‑house marketing team Opportunity to shape and scale our social & influencer strategy from the ground up
Job Description We are seeking a dynamic and strategic Retail Marketing Manager to join our Kolkata head office. The ideal candidate will be responsible for leading the retail marketing vertical with a strong focus on enhancing footfall and customer engagement. This role involves developing and executing innovative marketing strategies that drive brand visibility, customer loyalty, and sustained retail growth. They will collaborate closely with the retail operations, product, and leadership teams to ensure marketing efforts are aligned with broader business objectives. Prior hands-on experience in store-level marketing is essential. Key Responsibilities * Develop and implement integrated offline marketing strategies tailored to retail growth * Lead all offline marketing initiatives with a focus on driving in-store footfall through hyperlocal campaigns, partnerships, and on-ground activations * Leverage customer insights and segmentation to design impactful loyalty and engagement programs * Oversee brand positioning, ATL/BTL campaigns, and public relations activities * Work closely with sales, retail, and merchandising teams to maintain brand consistency and campaign alignment * Monitor key performance indicators, evaluate ROI, and optimize marketing strategies based on data-driven insights Qualifications * Demonstrated expertise in strategic marketing, brand development, and offline campaign execution * Strong background in store-level offline marketing with a proven record of boosting retail foot traffic * Exceptional leadership and team management capabilities with the ability to work cross-functionally * Proficiency in CRM tools, customer segmentation, and performance-led marketing approaches * Bachelor’s/Master’s degree in Marketing, Business Administration, or a related field.
Job Description We’re seeking a detail-oriented Accountant to join our team in Kolkata. They will manage all financial transactions across multiple retail stores, maintain accurate records, and ensure compliance with statutory requirements. This role offers end‑to‑end ownership of bookkeeping, reconciliations, and financial reporting. Responsibilities Record and reconcile daily sales, purchases, receipts & payments Prepare store‑wise sales reports and resolve variances Maintain ledgers, journals; support month‑end & year‑end closings Process vendor invoices & ensure timely payments Manage inventory accounting (valuation & adjustments) Handle GST, TDS & other statutory filings on schedule Provide documentation and support for audits Qualifications 2–4 years’ accounting experience Bachelor’s in Commerce (B.Com) CA‑Inter is a plus Proficient with Tally, RMS or Logic ERP
Job Description: We are looking for a creative and detail-oriented Video Editor to join our content and branding team. The ideal candidate should have a strong sense of storytelling and the ability to edit videos for podcasts, corporate branding campaigns, etc. You will work closely with the marketing and creative teams to produce high-quality, engaging video content that aligns with the brand’s identity and campaign goals. Responsibilities: Edit long-form and short-form videos for podcasts, social media, branding, and internal communications Add music, voiceovers, transitions, and effects to enhance content quality Collaborate with creative team on concepts and execution Manage post-production tasks including color grading, sound design, and formatting Maintain brand guidelines while pushing creative boundaries Stay updated with editing trends, reels, formats, and platform-specific requirements (Instagram, YouTube, LinkedIn, etc.) Requirements: 1–4 years of experience in video editing for brands, influencers, or content creators Strong command of Adobe Premiere Pro, After Effects, Final Cut Pro, or similar tools Understanding of storytelling, pacing, and formats for digital platforms Portfolio of previous works is mandatory Ability to work under deadlines and manage multiple projects simultaneously Knowledge of basic motion graphics and audio editing is a plus
We are looking for an experienced and results-driven Digital Marketing Manager to lead the digital growth of our retail fashion and apparel brand. The ideal candidate should have a strong background in managing digital campaigns, driving online sales, and building a robust digital brand presence. Prior experience in fashion, lifestyle, or retail brands is highly preferred. Key Responsibilities: Plan and execute digital marketing strategies (SEO, SEM, paid ads) Drive performance marketing on platforms like Meta (Facebook, Instagram), Google Ads, and YouTube Boost online traffic, conversions, and customer acquisition across website and marketplaces Collaborate with content, design, and product teams for compelling digital creatives Track and optimize campaigns using Google Analytics, Meta Business Suite, etc. Manage digital calendars for launches, events, and seasonal campaigns Stay updated with the latest digital and fashion retail trends Requirements: Strong grasp of digital brand building and campaign ROI Proven skills in Meta Ads Manager, Google Ads, etc. Familiarity with influencer marketing and social commerce strategies Excellent communication and team leadership abilities
We are looking for a Sales Executive with a passion for customer service and a strong sales acumen. The ideal candidate is confident, proactive, and skilled in handling walk-in customers while ensuring a smooth in-store experience. They should have at least 2 years of experience in a similar role and demonstrate excellent communication and interpersonal skills. Key Responsibilities: Greet and assist walk-in customers in a professional and friendly manner Understand customer needs and recommend suitable products Drive sales by upselling and cross-selling products Maintain in-depth product knowledge to offer accurate information Manage stock levels, product displays, and cleanliness at the counter Handle customer queries, complaints, and ensure customer satisfaction Build and maintain strong relationships with repeat customers Requirements: Minimum 2 years of experience in retail counter sales Excellent communication and presentation skills Strong interpersonal and problem-solving abilities Ability to meet sales targets and work under pressure Well-groomed, presentable, and customer-focused
Job description The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills
Job description The ideal candidate will have an ability to manage the daily operations of the retail store and complete tasks related to inventory tracking, marketing and customer service. They should be a confident salesperson and be able to share their best practices in order to onboard new employees. This candidate should also possess strong leadership skills and be able to assign duties to relevant employees in order to maintain the function of the store. Responsibilities Manage daily operations of business and ensure sales goals are met Direct employees in daily operations such as serving customers, inventory taking, reconciling cash and managing in store marketing Assigns duties to relevant employees Conduct hiring and onboarding of new employees Ensure adherence to health and safety regulations Track and manage inventory at store Qualifications 3 - 5 years of retail and retail management experience Demonstrated ability to train employees and be an effective salesperson Strong customer service, management and communication skills
Role Summary We are seeking a motivated and people-centric Retail Training Executive to plan, execute, and track training programs for our retail staff across multiple locations. The ideal candidate will have strong communication skills, hands-on retail experience, and a passion for developing people. Key Responsibilities * Design and deliver induction and ongoing training programs for in-store staff. * Conduct product knowledge sessions, grooming, customer service, and sales skill training. * Evaluate training effectiveness through assessments and store performance KPIs. * Partner with Store Managers and HR to identify training needs. * Conduct periodic audits and on-the-floor coaching. * Create training materials, SOPs, and feedback mechanisms. Qualifications & Requirements * Graduate in any discipline. Training certification is a plus. * 2–5 years of experience in retail training or frontline retail operations. * Strong interpersonal and presentation skills. * Knowledge of ethnic wear, sarees, or premium retail is preferred.
We are looking for a talented and versatile Graphic Designer to join our creative team. This role involves creating high-impact visuals across both digital and print platforms , while also maintaining and enhancing our brand’s online presence . From designing brochures, posters, and social media creatives to managing website layout and visual updates — you'll play a key role in shaping how our brand is experienced by customers. Key Responsibilities Design marketing collaterals including brochures, flyers, posters, and print ads Create engaging graphics for social media, email campaigns, and online promotions Design and update web pages, banners, and landing pages in line with brand aesthetics Ensure brand consistency across all creative outputs Collaborate with marketing, e-commerce, and product teams to execute design briefs Requirements Experience in graphic designing Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Canva Knowledge of web design tools like Figma, Adobe XD, or basic HTML/CSS (preferred) Strong sense of design aesthetics, typography, layout, and color Experience working in fashion, retail, or lifestyle brands is an advantage Ability to manage multiple projects and meet deadlines A strong portfolio showcasing both graphic and web design work is mandatory
As India's leading luxury silk & ethnicwear brand, Allsilks is dedicated to serving over 3 lakh customers worldwide. We are currently looking for a dynamic Social Media Executive to manage our day-to-day social presence and cultivate impactful influencer partnerships that will enhance brand awareness and engagement. Your responsibilities will include planning, creating, and scheduling engaging content across various social media platforms such as Instagram, Facebook, and others. Additionally, you will be responsible for monitoring and responding to comments, messages, and mentions to foster community engagement. You will also play a key role in identifying, reaching out to, and negotiating collaborations with relevant fashion influencers and creators. Coordinating deliverables, ensuring timely campaign execution, and assisting in the rollout of social-driven promotions, contests, and story takeovers will also be part of your role. Keeping abreast of ethnic fashion trends, platform features, and competitor activity is crucial to success in this position. The ideal candidate will have at least 3 years of experience in social media management or influencer marketing, with a preference for fashion/retail background. Strong written and verbal communication skills are essential, along with hands-on proficiency in tools like Canva, Photoshop, or similar graphic creation software. Experience with social analytics platforms such as Instagram Insights and Facebook Insights is highly desirable. A self-starter attitude, excellent organizational skills, and the ability to multitask effectively are key qualities we are looking for. A creative mindset, a keen eye for aesthetic detail, and a passion for ethnic fashion storytelling will set you apart. Joining Allsilks means being part of a rapidly growing brand with a rich heritage in craftsmanship. You will have the opportunity to collaborate closely with a dedicated in-house marketing team and play a pivotal role in shaping and scaling our social and influencer strategy from the ground up.,
Job Description We’re hiring a Senior Accountant for our head office in Kolkata . This is a core finance role managing end-to-end accounting across multiple retail stores. The ideal candidate will have a strong command over financial reporting, statutory compliance, and experience in handling audits. If you’re detail-oriented with leadership skills and experience in retail or multi-location businesses, we’d love to connect. Responsibilities Manage full-scope accounting operations: sales, purchases, payments, receipts, bank reconciliations Prepare & review store-wise financial reports; resolve data variances Lead monthly/annual closings and financial statement preparation Oversee inventory accounting (physical verification, valuation & shrinkage reconciliation) Ensure timely and accurate GST, TDS, PF/ESI & ROC filings Coordinate with external/internal auditors and provide complete audit support Maintain compliance with all statutory and regulatory frameworks Generate MIS reports and financial dashboards for management Supervise junior accountants and improve internal controls & processes Qualifications Accounting & Auditing experience (retail/FMCG/CA firm background preferred) B.Com with CA-Inter / M.Com / MBA (Finance) Strong audit exposure – statutory, internal, and tax audits Hands-on experience in Tally , RMS , Logic ERP , and Excel Deep understanding of Indian accounting standards and tax laws Analytical mindset with team leadership and problem-solving skills
Job Description We are looking for a qualified Chartered Financial Analyst (CFA) to join our leadership team and drive financial strategy, investment planning, and business forecasting. This is a high-impact role where you’ll work closely with management to optimize financial performance, assess growth opportunities, and ensure data-backed decisions across the business. Responsibilities Lead financial planning, forecasting, and budgeting across all verticals Conduct in-depth investment analysis and ROI assessments for new initiatives Build detailed financial models and business cases for retail and digital expansion Evaluate financial risks and provide recommendations to mitigate them Track key financial KPIs and performance metrics; prepare dashboards for leadership Analyze market trends, competitor performance, and economic indicators Support strategic decisions on pricing, cost optimization, and capex planning Present actionable insights and financial reports to management on a regular basis Ensure compliance with financial regulations and audit processes What We’re Looking For CFA (completed) with 5–8 years of experience in finance, strategy, or investments Strong analytical mindset with hands-on experience in financial modeling & valuation Proficiency in Excel, ERP systems, and data visualization tools Prior experience in retail, consumer brands, or investment advisory is a plus Strong business acumen, attention to detail, and ability to communicate with senior stakeholders
About the Company: We are a leading ethnic fashion brand with a strong retail and ecommerce presence, catering to customers across India and internationally. Our product range includes sarees, lehengas, kurtis, jewellery, kidswear, and more — celebrating Indian culture through timeless fashion. Role Overview: We’re looking for a Social Media professional to lead our brand’s digital presence across Instagram, Facebook, and other platforms. This role demands someone who combines creative vision, hands-on content execution, and performance tracking to build a strong and engaging online presence. Key Responsibilities: Lead the content strategy, calendar, and execution for social platforms Supervise design and creation of daily posts, reels, and stories Manage brand voice and narrative across all digital touchpoints Drive engagement and community growth through DMs, comments, and trends Plan and coordinate product shoots and influencer campaigns Track performance metrics and continuously optimize strategy What We’re Looking For: 3–5 years of proven experience in social media (fashion or lifestyle brand preferred) Excellent written and visual storytelling ability Proficiency with Instagram, Facebook, Pinterest, YouTube Shorts Hands-on with Canva, basic video editing tools, and analytics platforms Bonus if you have: Experience in D2C brand growth Strong eye for visual branding, photography direction, and aesthetics Multilingual content creation (English + Hindi/Bengali preferred)
About Us: Our brand is a trusted name in ethnic fashion, with a strong presence both offline and online. Our ecommerce platform caters to customers across India and abroad, offering a wide range of sarees, jewellery, and kidswear and other ethnic products. Role Overview: We are looking for a proactive and customer-focused Customer Service Representative to manage customer communication across calls, messages (WhatsApp/chat), and emails. The ideal candidate will be the voice of the brand and ensure customers have a seamless and satisfying experience while shopping online. Key Responsibilities: Handle incoming calls and respond to customer queries Resolve issues via WhatsApp, website chat, and email Provide product details, order updates, and post-sales support Coordinate with the warehouse/dispatch team for order tracking and escalations Maintain detailed records of interactions using internal systems Communicate politely and professionally with all customers Required Skills & Qualifications: Prior experience in customer service, preferably in ecommerce or fashion retail Good typing and email writing skills Comfortable using WhatsApp Business, email platforms, and basic CRM tools Minimum qualification: Graduate