Training Specialist

Role Summary

We are seeking a motivated and people-centric Retail Training Executive to plan, execute, and track training programs for our retail staff across multiple locations. The ideal candidate will have strong communication skills, hands-on retail experience, and a passion for developing people.

Key Responsibilities

* Design and deliver induction and ongoing training programs for in-store staff.

* Conduct product knowledge sessions, grooming, customer service, and sales skill training.

* Evaluate training effectiveness through assessments and store performance KPIs.

* Partner with Store Managers and HR to identify training needs.

* Conduct periodic audits and on-the-floor coaching.

* Create training materials, SOPs, and feedback mechanisms.

Qualifications & Requirements

* Graduate in any discipline. Training certification is a plus.

* 2–5 years of experience in retail training or frontline retail operations.

* Strong interpersonal and presentation skills.

* Knowledge of ethnic wear, sarees, or premium retail is preferred.