About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM Achieve the First Response TAT ,CSAT/CES as per set targets Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately Sharing prompt & accurate resolutions and with positive Customer satisfaction Score Provide customer VOC/feedback for further product enhancements. Provide highly professional customer service to achieve a high level of customer satisfaction and retention. Meet the average response time along with productivity while ensuring you follow all quality parameters. Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required Graduate 2+ years of relevant experience Ability to understand the customer's query and share the right resolution Ability to engage and retain players Awareness of all the policies and procedures used to provide seamless support to customers. Good knowledge of Tamil and other regional languages will be an added advantage. Excellent verbal and written communication skills. Proficient in handling Computer and other tools Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com. Get a glimpse of what Life at Junglee Games looks like on LinkedIn. Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games: With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job overview: As our Senior Workplace Manager you will be responsible to oversee end-to-end facility operations, employee experience, vendor management, and administrative support for our Bangalore office. The ideal candidate will ensure a smooth, safe, and engaging workplace environment aligned with company culture and operational excellence. Job Location Bangalore Key Responsibilities: Oversee daily workplace operations including housekeeping, front desk, security, pantry, and transport services. Lead office space planning, workstation management, and seating allocation in coordination with HR and business teams. Own vendor performance and service delivery KPIs through proactive relationship management, service audits, and alternate vendor readiness. Plan and execute employee engagement initiatives in collaboration with HR and internal stakeholders. Monitor facility maintenance, cleanliness, and adherence to safety protocols and compliance standards. Support event logistics for leadership meetings, offsites, audits, and team gatherings. Drive cost optimization in facility operations through data-driven planning and vendor negotiation. Act as the escalation point for all Bangalore office issues, ensuring resolution through hands-on intervention, local resource mobilisation, or stakeholder coordination Partner with the central team to align Bangalore operations with the overall workplace strategy. Prepare reports on occupancy, asset management, and facility utilization for management review. Qualifications & skills required: Bachelor’s degree in Business Administration, Facility Management, or related field. 8–12 years of experience in workplace/facility management, preferably in a fast-paced corporate or tech/startup environment. Ground teams and navigate unstructured challenges through practical problem-solving and local network leverage Excellent communication and coordination abilities. Hands-on experience with facility operations, vendor contracts, budgeting, and safety compliance. Proficiency in Microsoft Office and facility management tools. Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As our Senior Workplace Manager you will be responsible to oversee end-to-end facility operations, employee experience, vendor management, and administrative support for our Bangalore office. The ideal candidate will ensure a smooth, safe, and engaging workplace environment aligned with company culture and operational excellence. Job Location Bangalore Key Responsibilities Oversee daily workplace operations including housekeeping, front desk, security, pantry, and transport services. Lead office space planning, workstation management, and seating allocation in coordination with HR and business teams. Own vendor performance and service delivery KPIs through proactive relationship management, service audits, and alternate vendor readiness. Plan and execute employee engagement initiatives in collaboration with HR and internal stakeholders. Monitor facility maintenance, cleanliness, and adherence to safety protocols and compliance standards. Support event logistics for leadership meetings, offsites, audits, and team gatherings. Drive cost optimization in facility operations through data-driven planning and vendor negotiation. Act as the escalation point for all Bangalore office issues, ensuring resolution through hands-on intervention, local resource mobilisation, or stakeholder coordination Partner with the central team to align Bangalore operations with the overall workplace strategy. Prepare reports on occupancy, asset management, and facility utilization for management review. Qualifications & Skills Required Bachelor’s degree in Business Administration, Facility Management, or related field. 8–12 years of experience in workplace/facility management, preferably in a fast-paced corporate or tech/startup environment. Ground teams and navigate unstructured challenges through practical problem-solving and local network leverage Excellent communication and coordination abilities. Hands-on experience with facility operations, vendor contracts, budgeting, and safety compliance. Proficiency in Microsoft Office and facility management tools. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know More About Us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gam ing space. Founded in San Francisco in 2012 and part of the Flutter Enter tainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job overview We’re looking for a sharp, creative, and player-first Content Writer who can script engaging YouTube videos and write community-driven content for our growing online rummy platform. From how-to videos and gameplay tutorials to player spotlights and contest promos — your words will bring our brand and player community to life. If you’re great at storytelling, understand real-money gaming, and know how to write for YouTube and social channels, we want to hear from you. Job Location- Gurgaon Key Responsibilities: 1. YouTube Scriptwriting Write clear, engaging scripts for YouTube videos — including tutorials, gameplay explainers, promo videos, and entertainment content. Collaborate with video editors, voiceover artists, and content strategists to ensure smooth execution. Optimize scripts with hooks, CTAs, and storytelling that retains viewers and drives action. 2. Community Content Writing Create engaging community posts for Discord, Telegram, in-app announcements, and social media (e.g., player shoutouts, contests, challenges). Help craft in-game and platform messages that feel personal and local. Support with writing blog posts, FAQs, and how-to guides for the player community. 3. Content Localization & Regional Relevance Write or adapt content in multiple regional languages (if possible) or work closely with translators to ensure cultural relevance. Tailor content to the tone and preferences of various player segments — from new users to high rollers. 4. Content Optimization Collaborate with the growth and video teams to review content performance and make data-driven improvements. Stay up-to-date on rummy trends, YouTube best practices, and what’s buzzing in gaming communities. Qualifications & skills required 2–4 years of experience in content writing, preferably in gaming, entertainment, or digital content. Strong understanding of YouTube content structure and scripting for short and long-form video. Familiarity with the online rummy ecosystem, or willingness to learn fast. Excellent command over English and at least one regional language (Tamil, Marathi, Gujarati etc. is a big plus). Ability to write with energy, clarity, and a community-first voice. Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job overview We are seeking a dynamic and results-oriented Director Business, to lead the vision and build the charter for user engagement on one of our flagship games. This pivotal role will be responsible for driving user engagement - increasing engagement metrics, and fostering a vibrant and loyal player community. The leader will also own and scale our centralized campaign operations team, ensuring the effective execution of all engagement initiatives. Job Location Gurgaon Key Responsibilities Strategic Vision & Ownership: Define and execute the comprehensive user engagement strategy for [ Insert Specific Flagship Game Name Here ], aligning with overall business objectives and growth targets. Engagement Charter Development: Build and champion the charter for user engagement, encompassing all aspects from onboarding and early-life engagement to long-term loyalty building strategies. Deep Dive & Insights: Utilize data analytics and user research to understand player behavior, identify pain points, and uncover opportunities for engagement optimization. Translate insights into actionable strategies. Feature & Experience Enhancement: Collaborate closely with product, design, and engineering teams to conceptualize and champion in-game features and experiences that drive engagement and retention. Campaign Management & Optimization: Own and scale the centralized campaign operations team responsible for planning, executing, and analyzing a wide range of marketing and engagement campaigns (e.g., push notifications, in-app messaging, email, events, promotions). A/B Testing & Experimentation: Implement robust A/B testing frameworks to continuously optimize engagement initiatives and user flows. Team Leadership & Development: Lead, mentor, and grow a high-performing team of engagement managers and campaign specialists. Cross-Functional Collaboration: Work seamlessly with various teams including Product, Marketing, Data Science, and Engineering to ensure a cohesive and impactful user engagement strategy. Performance Monitoring & Reporting: Define key performance indicators (KPIs) for user engagement, track progress, and provide regular, data-driven reports to senior leadership. Competitive Analysis: Stay abreast of industry trends, competitor strategies, and best practices in mobile app user engagement. Qualifications & skills required 7+ years of proven experience in driving user engagement and retention on mobile app platforms , preferably within the gaming or entertainment industry. Demonstrated ability to define and execute comprehensive user engagement strategies that have led to significant improvements in engagement, LTV, and other key metrics. Strong understanding of mobile app ecosystem, user lifecycle management, and engagement levers. Hands-on experience with mobile analytics platforms and marketing automation tools. Proven experience in building, leading, and scaling high-performing teams. Excellent analytical skills with the ability to translate complex data into actionable insights and strategies. Exceptional communication, interpersonal, and presentation skills. Ability to thrive in a fast-paced, dynamic, and data-driven environment. Strong pedigree professionals will be preferred. (e.g., Tier 1 education, experience in leading consumer tech companies or top gaming firms). Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As our Senior Business Analyst / Assistant Manager- Analytics , you will gather, analyse, identify and lead actionable data insights to solve real complex challenges and build the most successful web/mobile gaming platform for millions of players. Your desire to solve analytically complex problems and give your team the winning intelligence is only second to your passion to lead a data-driven organization. You will question and push boundaries to eliminate inefficiencies. You should be a wizard with data, not one who knows how to manipulate it but one who can truly transform it into meaningful actionable insights. Job Location- Gurgaon Key Responsibilities Leverage complex data algorithms and numerical methods for forecasting, simulation and predictive analysis designed to optimize key decisions and metrics such as retention, engagement, and operations. Analyze consumer data to drive insights into how to target effectively, retain customers at low cost, and optimize engagement metrics. Develop a reporting process for all KPIs. Champion awareness of data indicators within the organization and teach everyone to proactively identify data patterns, growth trends, and areas of improvement. Improve Conversion Funnels, Improve Customer Retention Rate Design and own AB tests relating to the acquisition of users and take ownership of impact analysis for those AB tests. Spends analysis and Forecasting Qualifications & Skills Required B.Tech or a bachelor’s degree. 3 to 7 yrs in analytics execution, with specific experience in all stages - gathering, hygiene, and analysis of data resulting in actionable insights for end-to-end product, marketing, and business operations. Experience with at least one statistical and analytic tool, or language expertise in R, Python, SAS, etc. Expertise in analysis algorithms, numerical methods and data tactics used to drive operational excellence, user engagement, and retention. Expertise in at least one visualization platform such as Tableau, QlikView, Spotfire or Advance Excel. Advanced SQL skills will be a must. Ability to creatively solve business problems through innovative approaches. Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects. Highly analytical with the ability to collate, analyze and present data, and drive clear insights to lead decisions that improve KPIs. Ability to effectively communicate and manage relationships with senior management, company divisions, and partners. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know More About Us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As our Senior Business Analyst / Assistant Manager- Analytics , you will gather, analyze, identify and lead actionable data insights to solve real complex challenges and build the most successful web/mobile gaming platform for millions of players. Your desire to solve analytically complex problems and give your team the winning intelligence is only second to your passion to lead a data-driven organization. You will question and push boundaries to eliminate inefficiencies. You should be a wizard with data, not one who knows how to manipulate it but one who can truly transform it into meaningful actionable insights. Job Location- Gurgaon Key Responsibilities Leverage complex data algorithms and numerical methods for forecasting, simulation and predictive analysis designed to optimize key decisions and metrics such as retention, engagement, and operations. Analyze consumer data to drive insights into how to target effectively, retain customers at low cost, and optimize engagement metrics. Develop a reporting process for all KPIs. Champion awareness of data indicators within the organization and teach everyone to proactively identify data patterns, growth trends, and areas of improvement. Improve Conversion Funnels, Improve Customer Retention Rate Design and own AB tests relating to the acquisition of users and take ownership of impact analysis for those AB tests. Spends analysis and Forecasting Qualifications & Skills Required B.Tech or a bachelor’s degree. 3 to 7 yrs in analytics execution, with specific experience in all stages - gathering, hygiene, and analysis of data resulting in actionable insights for end-to-end product, marketing, and business operations. Experience with at least one statistical and analytic tool, or language expertise in R, Python, SAS, etc. Expertise in analysis algorithms, numerical methods and data tactics used to drive operational excellence, user engagement, and retention. Expertise in at least one visualization platform such as Tableau, QlikView, Spotfire or Advance Excel. Advanced SQL skills will be a must. Ability to creatively solve business problems through innovative approaches. Ability to work with various teams in a complex environment, ensuring timely delivery of multiple projects. Highly analytical with the ability to collate, analyze and present data, and drive clear insights to lead decisions that improve KPIs. Ability to effectively communicate and manage relationships with senior management, company divisions, and partners. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know More About Us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview We are seeking a dynamic and results-oriented Director, Business, to lead the vision and build the charter for user engagement on one of our flagship games. This pivotal role will be responsible for driving user engagement - increasing engagement metrics, and fostering a vibrant and loyal player community. The leader will also own and scale our centralized campaign operations team, ensuring the effective execution of all engagement initiatives. Job Location : Gurugram Key Responsibilities Strategic Vision & Ownership: Define and execute the comprehensive user engagement strategy for [Insert Specific Flagship Game Name Here], aligning with overall business objectives and growth targets. Engagement Charter Development: Build and champion the charter for user engagement, encompassing all aspects from onboarding and early-life engagement to long-term loyalty building strategies. Deep Dive & Insights: Utilize data analytics and user research to understand player behavior, identify pain points, and uncover opportunities for engagement optimization. Translate insights into actionable strategies. Feature & Experience Enhancement: Collaborate closely with product, design, and engineering teams to conceptualize and champion in-game features and experiences that drive engagement and retention. Campaign Management & Optimization: Own and scale the centralized campaign operations team responsible for planning, executing, and analyzing a wide range of marketing and engagement campaigns (e.g., push notifications, in-app messaging, email, events, promotions). A/B Testing & Experimentation: Implement robust A/B testing frameworks to continuously optimize engagement initiatives and user flows. Team Leadership & Development: Lead, mentor, and grow a high-performing team of engagement managers and campaign specialists. Cross-Functional Collaboration: Work seamlessly with various teams including Product, Marketing, Data Science, and Engineering to ensure a cohesive and impactful user engagement strategy. Performance Monitoring & Reporting: Define key performance indicators (KPIs) for user engagement, track progress, and provide regular, data-driven reports to senior leadership. Competitive Analysis: Stay abreast of industry trends, competitor strategies, and best practices in mobile app user engagement. Qualifications & Skills Required 7+ years of proven experience in driving user engagement and retention on mobile app platforms, preferably within the gaming or entertainment industry. Demonstrated ability to define and execute comprehensive user engagement strategies that have led to significant improvements in engagement, LTV, and other key metrics. Strong understanding of mobile app ecosystem, user lifecycle management, and engagement levers. Hands-on experience with mobile analytics platforms and marketing automation tools. Proven experience in building, leading, and scaling high-performing teams. Excellent analytical skills with the ability to translate complex data into actionable insights and strategies. Exceptional communication, interpersonal, and presentation skills. Ability to thrive in a fast-paced, dynamic, and data-driven environment. Strong pedigree professionals will be preferred. (e.g., Tier 1 education, experience in leading consumer tech companies or top gaming firms). Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview We are seeking a seasoned growth leader to take ownership of our in-app growth at Junglee Games. This role will focus on increasing share of organic conversions by optimizing referral programs, social sharing features and cross-sell initiatives across all Junglee Games titles. The ideal candidate combines a strong analytical mindset with product sensibility and cross-functional leadership skills to drive initiatives at scale. Job Location Gurgaon Key Responsibilities Referrals & Virality: Design, launch, and scale effective referral and incentive programs that drive user acquisition and retention. Coordinate with all game stakeholders to own and understand the test pipeline and move the needle on the core KPIs Social Sharing: Develop in-app social constructs that encourage users to share game experiences, achievements, and rewards by understanding their intrinsic motivation to increase player engagement and liquidity across games. Cross-Sell Strategy: Build frameworks to promote relevant games and features to the right users at the right time, ensure players are aware of all games in the ecosystem and their ARPUs and lifetime values increase at an overall level. Growth Experimentation: Define and run a robust pipeline of A/B tests and growth experiments to drive user engagement and conversions across games. Qualifications & Skills Required 6–10 years of experience in growth, product or user acquisition roles—preferably in consumer tech, gaming and social platforms. Proven track record of driving measurable growth through in-app strategies and user behaviour optimisation. Strong understanding of growth funnels, user segmentation, and retention strategies. Experience working with data platforms, product analytics tools (e.g., MMP platforms, CX platforms), and A/B testing frameworks. Ability to balance high-level strategy with hands-on execution. Exceptional communication and stakeholder management skills. Passion for gaming and a user-first mindset. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress, and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders . Job Overview As our Senior Executive, Accounts Payable, you will be responsible for managing end-to-end vendor payments, ensuring timely and accurate processing of invoices. You will maintain strong relationships with suppliers, support monthly closing activities, and ensure compliance with internal financial controls. Your role will be crucial in optimizing cash flow and enhancing operational efficiency. Job Location: Gurgaon Key Responsibilities Review invoices for appropriate documentation prior to payment Perform invoice and general-ledger data entry Execute credit card and bank account reconciliation Generate purchase orders when necessary Obtain and print signatures on all checks Assist senior financial officers as needed Qualifications & Skills Required High school diploma or equivalent Understanding of basic principles of finance, accounting, and bookkeeping Superb time management skills and detail orientation Ability to maintain confidentiality of company and partner information Preferred skills and qualifications: Associate’s degree or equivalent Strong mathematical skills Experience in accounts payable (or accounts receivable) Experience with accounting software and online platforms Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. About Know more about us: Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As Our Assistant Brand Manager, you will be a part of our branding team who’d help us build our brand and raise brand awareness. The person will work across all levels and departments of our organization to set up the brand tone and drive visibility, engagements, and user acquisition. Job Location Gurgaon Key Responsibilities Analyze brand positioning and consumer insights Lead the creative and brand positioning across games Conceptualize and execute brand campaigns across all media, both digital and offline Translate brand elements into plans and go-to-market strategies Should lead our player engagement plan and devise region-specific strategies basis the gathered insights Manage a team of marketing people working on brand initiatives Ideate and Execute creative development efforts for all social media platforms Lead the social media strategy to create engaging campaigns across platforms Measure and report performance of all marketing campaigns, and assess ROI and KPIs Monitor market trends, research consumer markets and competitors’ activities Work closely with media planning agencies, production houses and market research companies Qualifications & Skills Required Minimum 2-4 years of work experience Proven working experience in a brand team Prior experience in a real-money gaming company will be a plus Proven ability to develop brand and marketing strategies and communicate recommendations to executives Experience in identifying target audiences and devising effective campaigns Excellent understanding of the full marketing mix Strong analytical skills partnered with a creative mind Data-driven thinking and an affinity for numbers Outstanding communication skills Up-to-date with the latest marketing trends and marketing best practices Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview We are looking for a strategic and innovative Head of Social Media and Communities to drive the social media and community-building efforts for our real money gaming platforms. This is a high-impact role that requires an individual with a deep understanding of social media trends, gaming culture, and online communities—especially in the context of real money gaming, such as rummy, poker, and ludo. The ideal candidate will be a creative leader capable of building and scaling communities, driving user engagement, and fostering a loyal player base across social media platforms. Job Location Gurgaon Key Responsibilities Social Media Strategy & Execution: Develop and execute the overall social media strategy for the brand, ensuring it aligns with business goals and resonates with the target gaming audience. Lead content creation and optimization across platforms like Facebook, Instagram, Twitter, TikTok, YouTube, and gaming-specific platforms (e.g., Discord, Reddit). Leverage social media to promote new games, tournaments, and promotions while maintaining a consistent brand voice and tone across all platforms. Stay on top of trends and shifts in the social media landscape, adapting strategies accordingly to maintain relevance within the gaming community. Community Building & Engagement: Build and nurture vibrant online communities that engage with the brand across social media platforms and dedicated gaming forums (Discord, Reddit, etc.). Develop strategies to foster a sense of community among players, promoting positive interactions, player-generated content, and in-game loyalty. Actively engage with players, answer their questions, and handle concerns in a timely, professional manner, maintaining a positive community atmosphere. Organize and execute community-driven initiatives like tournaments, challenges, and special events to drive engagement and excitement around the games. Influencer & Partnership Management: Identify and collaborate with gaming influencers, streamers, and content creators to expand brand reach and generate buzz. Develop influencer campaigns to promote key features, special events, and in-game promotions, targeting audiences on platforms like YouTube, Twitch, and Instagram. Manage partnerships with gaming communities, brands, and media outlets to amplify brand messaging and drive traffic to the platform. Analytics & Performance Monitoring: Use social media analytics tools to monitor the performance of campaigns, track key metrics (engagement, growth, conversions), and adjust strategies for continuous improvement. Regularly report on community health, growth metrics, and campaign outcomes to senior leadership, using data-driven insights to refine content and community strategies. Keep track of competitor activities and trends in the online gaming space to ensure the brand remains competitive and innovative. Compliance & Responsible Gaming Messaging: Ensure all social media and community communications adhere to the relevant legal and regulatory requirements for real money gaming, including promoting responsible gaming practices. Work with legal and compliance teams to develop and enforce community guidelines that promote healthy and responsible gaming behavior. Ensure that messaging related to real money gaming, rewards, and promotions is clear, transparent, and aligns with industry regulations. Qualifications & Skills Required Bachelor’s degree in Marketing, Communications, Business, or a related field. A Master’s degree is a plus. 8+ years of experience in social media management, community building, and digital marketing, with a focus on gaming, entertainment, or tech industries. Proven experience in building and growing engaged online communities, particularly for real money gaming platforms (e.g., rummy, poker, fantasy, ludo). Expertise in managing multi-channel social media campaigns, influencer partnerships, and user engagement strategies. In-depth knowledge of social media platforms (Facebook, Instagram, Twitter, YouTube, TikTok, Discord, Reddit) Strong leadership skills with experience managing and growing social media and community teams. Expertise in content creation, from short-form content to video production, livestreaming, and user-generated content. Proficiency in using social media management and analytics tools (e.g., Social Listening Tools, Google Analytics, YouTube Analytics). Strong communication and interpersonal skills, with the ability to engage and build relationships with online gaming communities. Data-driven with the ability to track performance, extract insights, and optimize campaigns. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress, and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview We’re a high-growth Real Money Gaming platform focused on delivering world-class entertainment and skill-based gaming to players across India. As we scale, we’re building a content engine that speaks to players not just in English or Hindi — but in the languages they live and breathe: Tamil, Bengali, Marathi, Kannada, and more. We’re looking for a Head of YouTube & Community Content to drive video-led growth, build regional creator ecosystems, and foster engaged communities across YouTube, Discord, and beyond. Job Location Gurgaon Key Responsibilities YouTube Strategy (Multilingual Focus) Lead the overall YouTube content strategy across multiple regional channels and languages. Build a mix of educational, entertaining, and gameplay-driven video content tailored to diverse audiences — from new players to pros. Own the production calendar: scripting, voiceovers, filming, editing, uploading, optimizing. Launch and manage region-specific YouTube channels with tailored content and creators. Community Engagement Develop and scale vibrant player communities on platforms like Discord, Telegram, and in-app chat. Plan and manage multilingual content drops, AMAs, live streams, tournaments, and community challenges. Collaborate with regional community managers to keep engagement hyper-local, relatable, and fun. Regional Language Content Leadership Build a network of regional creators, streamers, and influencers across top vernacular markets. Ensure cultural sensitivity, compliance, and relatability in all content — especially in regulated environments. Build playbooks for scalable regional content replication and creator partnerships. Analytics & Optimization Track performance KPIs (views, subs, engagement, CTR, retention, community activity). Run A/B tests on content formats, thumbnails, titles, and posting times per region. Regularly report on channel health, growth trends, and actionable community feedback. Cross-Functional Leadership Work with Product, Customer Support, Growth, and Compliance to ensure a unified and compliant content approach. Lead a small but growing team of editors, creators, and community managers across languages. Be the internal champion for the player voice — and the external voice of the brand. Qualifications & Skills Required 5–8 years experience in YouTube content management, digital content strategy, or gaming community leadership. Proven success growing YouTube channels and/or online communities, preferably in gaming or entertainment. Fluency in English/Hindi + understanding of at least 2-3 Indian regional languages (e.g., Hindi, Tamil, Marathi, Kannada, Malayalam). Experience managing multilingual creators and coordinating region-specific campaigns. Familiarity with RMG/gaming culture, player behavior, and platform compliance standards. Creative mindset, strong storytelling instincts, and a sharp eye for what “clicks” with regional audiences. Bonus: On-camera experience, basic video editing skills, or influencer network access. Be a Part Of Junglee Games To Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress, and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less

As our Associate Director - Retention, you will respond to create and manage promotions, programs, and campaigns aimed at retaining, engaging, and monetising users across all our games. You will actively utilise data-driven techniques such as Push Notifications, email, SMS, and web messaging to achieve retention KPIs. Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities ● Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM ● Achieve the First Response TAT ,CSAT/CES as per set targets ● Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately ● Sharing prompt & accurate resolutions and with positive Customer satisfaction Score ● Provide customer VOC/feedback for further product enhancements. ● Provide highly professional customer service to achieve a high level of customer satisfaction and retention. ● Meet the average response time along with productivity while ensuring you follow all quality parameters. ● Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required ● Graduate 2+ years of relevant experience ● Ability to understand the customer's query and share the right resolution ● Ability to engage and retain players ● Awareness of all the policies and procedures used to provide seamless support to customers. ● Hindi and English communication should be excellent. ● Excellent verbal and written communication skills. ● Proficient in handling Computer and other tools Be a part of Junglee Games to: ● Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ● Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ● Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ● Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ● Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ● Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ● Explore the world of Junglee Games through our website, www.jungleegames.com. ● Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ● Here is a quick snippet of the Junglee Games Offsite’24 ● Liked what you saw so far? Be A Junglee Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Food provided Health insurance Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period? What is your Expected CTC? What is your current CTC? How many years of experience do you have in Customer Support? Experience: Customer relationship management: 2 years (Required) Customer service: 2 years (Required) Customer support: 2 years (Required) Work Location: In person

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities ● Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM ● Achieve the First Response TAT ,CSAT/CES as per set targets ● Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately ● Sharing prompt & accurate resolutions and with positive Customer satisfaction Score ● Provide customer VOC/feedback for further product enhancements. ● Provide highly professional customer service to achieve a high level of customer satisfaction and retention. ● Meet the average response time along with productivity while ensuring you follow all quality parameters. ● Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required ● Graduate 2+ years of relevant experience ● Ability to understand the customer's query and share the right resolution ● Ability to engage and retain players ● Awareness of all the policies and procedures used to provide seamless support to customers. ● Hindi and English communication should be excellent. ● Excellent verbal and written communication skills. ● Proficient in handling Computer and other tools Be a part of Junglee Games to: ● Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ● Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ● Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ● Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ● Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ● Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ● Explore the world of Junglee Games through our website, www.jungleegames.com. ● Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ● Here is a quick snippet of the Junglee Games Offsite’24 ● Liked what you saw so far? Be A Junglee Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Cell phone reimbursement Flexible schedule Food provided Health insurance Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period? What is your Expected CTC? What is your current CTC? How many years of experience do you have in Customer Support? Do you have between 2 to 4 years of relevant experience? (Profiles with more than 5 years of experience will not be considered.) Experience: Customer relationship management: 2 years (Required) Customer service: 2 years (Required) Customer support: 2 years (Required) Work Location: In person

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders Job Overview: As our Senior Product Analyst, you will be responsible for defining, measuring, and impacting specific product module metrics. As a part of this role, you will work in collaboration with different departments to perform in-depth analysis for any product level change/release, competitor analysis to understand the market trend and monthly and quarterly analysis for the product module. You will get an opportunity to work in a challenging, data-driven environment and make an impact on Product growth. Job Location: Bangalore Key Responsibilities: Take ownership of all product release impact analyses for Junglee Games products. Define the primary, secondary, and tertiary metrics for a product module/release and measure the impact on the same Identify gaps & possible improvement areas within the product based on the defined metrics Identify key product roadmap features based on the competitor analysis to impact the product growth Coordinate activities that affect product operational decisions and business requirements. Communicate with all relevant departments to ensure quality and timely delivery of analysis and product features Manage the life cycle of the assigned product module metrics and come up with product features to have an uptick impact on those metrics. Qualifications & Skills Required: 2 - 4 years of experience in the analytics field required High proficiency in Excel, Tableau, SQL, R, and Python Advanced analytical skills with an eye for detail. Good communication skills. Love for games and creating fun, addictive user experiences. Must be highly motivated and have a passion for selling ideas to other stakeholders and the drive to execute those ideas cross-functionally. Be a part of Junglee Games to:  ➔ Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ➔ Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ➔ Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ➔ Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ➔ Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ➔ Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ➔ Explore the world of Junglee Games through our website, www.jungleegames.com. ➔ Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ➔ Here is a quick snippet of the Junglee Games Offsite’24 ➔ Liked what you saw so far?Be A Junglee Show more Show less

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities ● Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM ● Achieve the First Response TAT ,CSAT/CES as per set targets ● Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately ● Sharing prompt & accurate resolutions and with positive Customer satisfaction Score ● Provide customer VOC/feedback for further product enhancements. ● Provide highly professional customer service to achieve a high level of customer satisfaction and retention. ● Meet the average response time along with productivity while ensuring you follow all quality parameters. ● Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required ● Graduate 2+ years of relevant experience ● Ability to understand the customer's query and share the right resolution ● Ability to engage and retain players ● Awareness of all the policies and procedures used to provide seamless support to customers. ● Hindi and English communication should be excellent. ● Excellent verbal and written communication skills. ● Proficient in handling Computer and other tools Be a part of Junglee Games to: ● Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ● Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ● Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ● Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ● Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ● Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ● Explore the world of Junglee Games through our website, www.jungleegames.com. ● Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ● Here is a quick snippet of the Junglee Games Offsite’24 ● Liked what you saw so far? Be A Junglee Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period? What is your Expected CTC? What is your current CTC? How many years of experience do you have in Customer Support? Do you have between 2 to 4 years of relevant experience? (Profiles with more than 5 years of experience will not be considered.) This is rotational shift, are you fine with that? Experience: Customer relationship management: 2 years (Required) Customer service: 2 years (Required) Customer support: 2 years (Required) Work Location: In person

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities ● Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM ● Achieve the First Response TAT ,CSAT/CES as per set targets ● Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately ● Sharing prompt & accurate resolutions and with positive Customer satisfaction Score ● Provide customer VOC/feedback for further product enhancements. ● Provide highly professional customer service to achieve a high level of customer satisfaction and retention. ● Meet the average response time along with productivity while ensuring you follow all quality parameters. ● Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required ● Graduate 2+ years of relevant experience ● Ability to understand the customer's query and share the right resolution ● Ability to engage and retain players ● Awareness of all the policies and procedures used to provide seamless support to customers. ● Hindi and English communication should be excellent. ● Excellent verbal and written communication skills. ● Proficient in handling Computer and other tools Be a part of Junglee Games to: ● Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. ● Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. ● Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. ● Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. ● Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. ● Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us ● Explore the world of Junglee Games through our website, www.jungleegames.com. ● Get a glimpse of what Life at Junglee Games looks like on LinkedIn. ● Here is a quick snippet of the Junglee Games Offsite’24 ● Liked what you saw so far? Be A Junglee Job Type: Full-time Pay: ₹300,000.00 - ₹600,000.00 per year Benefits: Food provided Health insurance Paid sick time Paid time off Provident Fund Work from home Schedule: Day shift Monday to Friday Ability to commute/relocate: Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your notice period? What is your Expected CTC? What is your current CTC? How many years of experience do you have in Customer Support? Do you have between 2 to 4 years of relevant experience? (Profiles with more than 5 years of experience will not be considered.) This is rotational shift, are you fine with that? Experience: Customer relationship management: 2 years (Required) Customer service: 2 years (Required) Customer support: 2 years (Required) Work Location: In person

About Junglee Games With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 900 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee’s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders. Job Overview As an Executive - Customer Experience you will lead and drive the overall customer experience strategy, ensuring seamless interactions and satisfaction across all touchpoints. Oversee customer insights, service excellence, and innovation to enhance loyalty and business growth. Key Responsibilities Help in handling customers through all touchpoints - Calls, Emails, Chats & ORM Achieve the First Response TAT ,CSAT/CES as per set targets Build a rapport with the customers by - Listening, Understanding and Resolving the customer's issue promptly and accurately Sharing prompt & accurate resolutions and with positive Customer satisfaction Score Provide customer VOC/feedback for further product enhancements. Provide highly professional customer service to achieve a high level of customer satisfaction and retention. Meet the average response time along with productivity while ensuring you follow all quality parameters. Achieve the set productivity as per the set targets to maximize the efficiency Qualifications & Skills Required Graduate 2+ years of relevant experience Ability to understand the customer's query and share the right resolution Ability to engage and retain players Awareness of all the policies and procedures used to provide seamless support to customers. Good knowledge of Tamil and other regional languages will be an added advantage. Excellent verbal and written communication skills. Proficient in handling Computer and other tools Be a part of Junglee Games to: Value Customers & Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us Explore the world of Junglee Games through our website, www.jungleegames.com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite’24 Liked what you saw so far? Be A Junglee Show more Show less