Retail Operations Manager

Location: Pratap Nagar, Jaipur
Experience Required: 2–4 Years (Retail industry experience is mandatory)
Employment Type: Full-time, On-site
Salary Range: ₹20,000 – ₹30,000 per month
Joining: Immediate joiners preferred

Industry Preference

Candidates with experience in:

• Miniso-type formats
• DIY retail formats
• Lifestyle and concept stores
• Gift and utility retail brands

Experience with visual merchandising and high SKU rotation is preferred.

Role Overview

This role requires a proactive Retail Operations Executive to manage store operations, stock movement, sales coordination, and execution of retail processes. Candidates must have experience working in fast-moving retail environments with multiple SKUs and a strong customer-service mindset.

Key ResponsibilitiesStore Operations & Visual Merchandising

• Maintain store standards, product displays, and planogram execution
• Oversee day-to-day store functioning, staff allocation, and discipline
• Ensure product availability, store hygiene, and quality customer experience

Stock & Inventory Management

• Handle inward and outward stock, replenishments, and transfers
• Track SKUs, barcode management, GRN entries, and cycle counts
• Conduct regular stock audits to minimize variance and shrinkage

Sales & Customer Handling

• Support daily sales operations, customer interaction, and billing
• Manage exchanges, customer issues, and feedback
• Improve conversions and average order value through product suggestions and upselling

Data Tracking & Reporting

• Prepare sales reports, footfall data, and category performance summaries
• Identify fast-moving, slow-moving, aging, and dead stock
• Assist with store promotions, offers, and seasonal sales planning

Coordination & SOP Adherence

• Coordinate with central teams including inventory, accounts, purchase, and operations
• Ensure compliance with SOPs for display, billing, and cash handling
• Support visual merchandising refreshes, new product placements, and festive setups

Candidate Profile

• Experience in Miniso / DIY retail / multi-category retail formats is required
• Strong understanding of retail floor management and display execution
• Good communication skills and customer interaction ability
• Basic MS Excel proficiency and reporting ability
• Proactive, disciplined, and strong operational execution capability

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Pratap Nagar, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your CTC & Notice period

Education:

• Bachelor's (Required)

Experience:

• Retail management: 1 year (Required)

Work Location: In person