Resource Manager

Job Description

Role Overview BlitzenX Solutions is looking for a highly organized and proactive IT Resource Manager to oversee IT resource planning, project allocation, and operational efficiency. Reporting to the Vice President , this individual will play a critical role in managing IT staff assignments, optimizing resource utilization, and ensuring seamless project execution. This role requires strong expertise in IT resource planning, project management, and operational administration , along with excellent problem-solving and communication skills. Key Responsibilities IT Resource & Project Management Plan, manage, and execute IT projects using Agile and Scrum methodologies. Conduct daily Scrum meetings, sprint planning, and retrospectives to ensure project progress. Monitor project timelines, budgets, and deliverables to align with client requirements. Collaborate with sales, recruitment, and client teams to allocate resources efficiently. Bench Resource Management Strategically manage bench resources to minimize idle time and optimize productivity. Ensure timely allocation of bench resources to active client projects. Maintain real-time dashboards for resource availability and utilization tracking. Knowledge & IT Operations Management Develop and maintain a centralized Knowledge Management System (KMS) for IT processes and documentation. Oversee IT technical support coordination, ensuring quick resolution of hardware, software, and network issues. Ensure adherence to IT security protocols, compliance standards, and best practices. Reporting & Analytics Generate real-time reports on resource allocation, project performance, and client satisfaction. Use tools like Power BI and Excel for data analysis and visualization. Provide performance insights and recommendations to senior leadership. Recruitment & Client Engagement Work closely with recruitment teams to fulfill IT staffing needs for client projects. Build and maintain strong client relationships, ensuring resource alignment with project goals. Negotiate terms and finalize resource deployment contracts. Administrative Responsibilities Oversee timesheet tracking, approval, and reporting, ensuring payroll accuracy. Manage IT vendor relationships, procurement, and inventory for hardware/software needs. Facilitate employee onboarding, training programs, and policy compliance. Required Skills & Qualifications Core IT Competencies Strong expertise in IT resource planning, allocation, and project execution. Hands-on experience with Agile/Scrum methodologies and tools like JIRA, Trello, MS Project. Proficiency in Power BI, Excel, and other reporting tools for analytics and insights. Technical & Soft Skills Familiarity with IT project lifecycle management and staffing best practices. Strong problem-solving, stakeholder management, and decision-making abilities. Excellent communication, organization, and multitasking skills. Qualifications Bachelor's degree in Information Technology, Business Administration, or a related field. 5+ years of experience in IT resource management, project management, or similar roles. Certifications in Agile, Scrum, or PMP are a plus. What We Offer Competitive salary and benefits. Professional growth opportunities in a fast-paced IT environment. Collaborative workplace culture with exposure to diverse challenges. If you are a dynamic and results-driven IT professional looking to make an impact, join BlitzenX Solutions and be part of our growth journey!