Senior Project Manager
project management excellence, financial governance, and strategic program leadership
The Senior Project Manager will lead high-profile telecom programs, oversee budgets and scorecard metrics, and ensure alignment with organisational strategy — while mentoring and supporting other Project Managers within the PMO.
This is a senior-level position suited for someone who thrives in a structured yet dynamic environment, understands the nuances of telecom project delivery, and can drive measurable business impact.
Key Focus Areas
Telecommunication Projects:
Manage delivery of end-to-end wireline and wireless
network projects, ensuring technical accuracy and operational readiness.Financial Management:
Maintain full accountability for project financials
, including budgeting, forecasting, variance tracking, and CAPEX/OPEX management.Strategic Program Leadership:
Support strategic PMO goals, steering committee reporting, and performance dashboards.PMO Support:
Mentor, train, and guide other Project Managers while driving process standardisation and operational excellence.
Detailed Responsibilities
Project Management
- Lead all phases of telecom programs — initiation, planning, execution, control, and closure.
- Define project scope, objectives, deliverables, timelines, and resource plans aligned with strategic goals.
- Manage dependencies, risks, issues, and escalations to ensure on-time and on-budget delivery.
- Ensure adherence to quality, safety, and regulatory standards within the telecom domain.
- Collaborate with cross-functional teams (Engineering, Network Operations, IT, Finance, and Vendors).
- Provide coaching in project methodologies (Lean Six Sigma, Own.it, Agile).
Financial Management
- Oversee cost controls and financial governance at Initiative and Investment Group (II & IG) levels.
- Manage financial forecasting, variance analysis, and quarterly budget alignment.
- Present CAPEX and OPEX summaries during management reviews (CMT, QEMR, YEMR, Capital Triage).
- Ensure compliance with financial reporting standards and support all audit requirements.
- Monitor project-level spend and ensure financial health of telecom initiatives.
Strategic Program Management
- Manage large, strategic, and high-impact telecom programs.
- Prepare and present updates for Steering Committees and leadership forums.
- Align projects with TELUS’ digital transformation strategy.
- Support long-term planning, prioritization, and execution of business-critical programs.
Scorecard Metrics & Reporting
- Manage PMO scorecards, dashboards, and cross-functional performance reports.
- Track and improve telecom program KPIs — AUC, Hardstop, stale commitments, reservations, cycle times.
- Create and present “Get to Green” recovery plans for delayed or at-risk projects.
- Deliver weekly/monthly performance updates and Full Monty presentations for senior leadership.
Process Improvement & Automation
- Drive process improvement initiatives to enhance PMO efficiency.
- Identify and implement automation and AI-driven improvements in project workflows.
- Act as a
champion for SAP, Appian, and Masterworkflow
systems used in PMO operations. - Lead initiatives around pulse checks, closure processes, and stale reservation reduction.
PMO Support & Leadership
- Conduct interlock meetings with Project Managers and stakeholder teams.
- Lead onboarding, mentoring, and training sessions for new PMs.
- Oversee adherence to PMO governance, scorecard, and dashboard standards.
- Drive a culture of collaboration, recognition, and knowledge sharing within the PMO.
- Support team engagement and recognition programs.
Manager Support & Escalation
- Provide coverage and assistance to PMO Manager as needed.
- Maintain PMO Google Drive documentation and reports.
- Manage escalations promptly to ensure critical issues are addressed effectively.
Skills & Knowledge
- Deep understanding of
telecommunication project delivery
(wireline, wireless, network infrastructure). - Strong command of
project management principles
(Agile, Waterfall, or Hybrid). - Proven expertise in
financial management
, variance tracking
, and scorecard reporting
. - Excellent communication, stakeholder management, and presentation skills.
- Advanced knowledge of
Google Workspace (Sheets, Docs, Slides, Looker Studio, Gemini)
. - Working knowledge of
SAP
, Appian
, or similar workflow automation tools. - Lean Six Sigma or process improvement background preferred.
Experience
7–10 years
of total experience in telecommunication project or program management
.- Proven track record managing
wireline and wireless projects
in an enterprise environment. - Experience with
cross-functional collaboration
, financial governance
, and executive reporting
. - Prior work experience in telecom infrastructure delivery, PMO operations, or strategic project management is required.
Why Join TELUS Digital
global digital and telecom leader
💡 Collaborate with cross-functional teams on cutting-edge telecom projects.
🌍 Work in a people-first, innovation-driven culture.
🤝 Grow your career through mentorship, learning, and continuous improvement.
Interested?
Apply now or DM us to explore this opportunity.
Let’s build the future of telecom together. 💼
