1029 Product Training Jobs - Page 12

Key Responsibilities & Accountabilities: Strategic Development: Develop and execute targeted sales training programs specific to the Insurance, Automobile, or Financial sectors, aligned with the companys sales goals and industry requirements. Conduct needs assessments and market research to identify emerging trends and training needs unique to the industry. Program Management: Design and manage training programs, including onboarding for new hires and ongoing development for existing sales personnel. Ensure training content is relevant to industry standards and regulatory requirements, and is updated regularly to reflect changes in the sector. Training Delivery: Lead engaging and informative training sessions, utilizing a blend of classroom, virtual, and experiential learning methods tailored to the sectors nuances. Provide one-on-one coaching and support to sales teams to apply training concepts effectively in real-world scenarios. Collaboration and Communication: Partner with senior leadership and department heads to align training initiatives with business objectives and sector-specific challenges. Communicate training plans, progress, and results to stakeholders, ensuring transparency and alignment with overall business strategies. Performance Tracking: Establish and monitor metrics to evaluate the success and impact of training programs on sales performance and productivity. Analyze feedback and performance data to continuously refine and enhance training strategies. Content Development: Create and maintain comprehensive training materials, including presentations, manuals, case studies, and digital resources, tailored to the Insurance, Automobile, or financial sectors. Ensure content accuracy and relevance, incorporating sector-specific scenarios and compliance requirements. Team Leadership: Manage and develop a team of training professionals, providing direction, support, and growth opportunities. Cultivate a high-performance training culture, fostering innovation and collaboration. Qualifications: Education: Bachelors degree in Business, Sales, Marketing, Human Resources, or a related field. Advanced degree or relevant certification is a plus. Experience: Minimum of 8+years of experience in sales training, with a focus on the Insurance, Automobile, or Financial sectors. At least 3-5 years in a senior or managerial role. Skills: In-depth knowledge of sales processes, methodologies, and best practices specific to the Insurance, Automobile, or Financial sectors. Proven ability to design and deliver impactful training programs and workshops. Excellent presentation, communication, and interpersonal skills. Strong analytical skills to assess training effectiveness and make data-driven improvements. Proficiency with training technologies and platforms. Preferred Attributes: Leadership: Demonstrated ability to lead and inspire a team, manage complex projects, and collaborate with various departments. Experience in a high-growth or large-scale organization within the Insurance, Automobile, or financial sector. Advanced certification in training and development (e.g., CPLP, ATD). Familiarity with industry regulations and compliance requirements. Competencies: Adaptability: Ability to adjust training methods and content to meet the needs of diverse audiences. Empathy: Understanding and addressing the individual development needs of participants. Creativity: Developing innovative and engaging training solutions. Problem-Solving: Effective in identifying and addressing challenges related to training and development. Email: vafia.m@nibavlifts.com

Seeking a Product & Behavioral Trainer to equip store staff with product knowledge and customer service skills. Role includes training, assessments, collaboration, and reporting to drive performance and align with company goals. Open to travel. Required Candidate profile •Proven experience in training, preferably in a retail or customer-facing environment •Strong knowledge of product categories, features & market trends •Excellent communication and presentation skills

Seeking a dynamic Product Trainer for our Home Automation line. Responsible for delivering product training, creating learning materials, and empowering sales/technical teams with in-depth product knowledge. Strong communication required Required Candidate profile Candidate should have strong communication skills, tech-savvy mindset, experience in training or home automation, and ability to simplify complex concepts. Self-driven with a passion for smart tech.

Job Description As a Tele Sales representative in Chennai, you will be responsible for engaging in sales activities, managing customer inquiries, providing training on products/services, and overseeing sales processes to enhance revenue growth. Your primary focus will be on utilizing your communication and customer service skills, along with your sales and sales management expertise, to drive sales targets and meet deadlines effectively. Additionally, you will demonstrate your experience in conducting product/service training, showcase strong interpersonal skills, and hold a Bachelor's degree in Business Administration or a related field. Join us in this full-time on-site role and contribute to our team's success by utilizing your abilities to effectively handle customer interactions, manage sales processes, and support revenue growth.,

As an intern at our company, Bansal Hi-tech Systems Private Limited, you will have the opportunity to learn and implement cloud computing policies. Your responsibilities will include conducting product training and market research, assisting in product audits, and handling client grievances to ensure their resolution. Bansal Hi-tech Systems Private Limited offers a range of services including cloud server (dedicated/VPS), backup & storage, software licensing, and technical solutions. Join our team and gain hands-on experience in the exciting field of cloud computing while contributing to the success of our company.,

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 11.5 LPA Graduation Mandatory Call@9205503253 / 9953262467 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 11.5 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Drive sales via distributors & stockists. Appoint & manage channel partners. Lead team, ensure product availability & promotions. Build B2B ties with fuel stations.Meet targets. Oversee distributor ops, share schemes, and conduct training & marketing

4 - 6 years OF Experience in Paint Industry or any relevant industry (Construction) - Required Has experience with Customer / Dealer/ Painter/ Contractor Facing role - Required Worked in R&D team / Technical support team - Preferred Conducted Training programmes for painters & contractors - Preferred Skilled with onsite Painting / Application - Preferred S. No Goal Key Result Area Actions / Deployment 1 Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products 4 Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. 6 Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

No Goal Key Result Area Actions / Deployment Weightage 1 Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) 30% Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products 4 Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 30% 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. 20% Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. 6 Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted 20% Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

5-6 years Of Experience in Paint Industry Conducted Training programmes for painters & contractors Skilled with onsite Painting / application Good knowledge in textures & paint application S. No Goal Key Result Area Actions / Deployment 1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation. Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP. 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

Goal Key Result Area Actions / Deployment Loyalty Program Enrolment & Painter App Usage Coordination with Loyalty program team for enrolment & adoption of digital solutions Enrolment of the painters on the Sparkle loyalty program -KYC Painter registration and activation (along with external agencies) Driving Digital Adoption by enrolling , downloading & driving usage of the Painter App Feedback on implementation gaps & features on the app Financial Inclusion Support from Government schemes - to support painters on enrolment. Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area Community engagement programs by planning events & activations. Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of painters/team etc - Database update. Evolve the Training Tracker/ Calendar and incorporating training status Contractor/ Painter Mapping Coordination with dealers & contractors for billing & usage of ABG products Complaint Handling & Technical Support Technical Inspection at customer sites - Dealer complaint handling (Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites 100% customers to be called within 4 hours of the complaint received. 97% of the complaint visits within 2 days. 5 days resolution of 90% of the Product complaints Compensation on Product failure / reworks to be approved by supervisor & database maintained. Product feedback to be shared with R&D. Focus Product Establishment Site Sampling & Implementation of new products , Business Development Concept Testing - Sampling of new products with with painter community for validation. Coordination with Marketing team for sampling & NPD. Planning of shop meets & product meets along with supervisor with product presentations. Business development - Support Sales of ABG products and help convert customer sites for Contractors. Also support in upsell/ cross sell Audit report of the trials to be shared with the respectiveteams. Reports Trackers - Monthly & weekly basis Report of the potential contractors/ painters in the area along with Contractor meets conducted Audit Reports shared with R&D team for feedback and trends in the market Painter App usage report , Loyalty program database update Customer Complaint Tracker Training tracker - to build effective utilization of the painter academy

1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

1 Product Validation & application technique development Coordinate with development & marketing team Product validation at academy using different application tools & techniques Help marketing team for new design development Pattern & shade customisation as per PS team requirement 2 Community Engagement Relationship Management with Contractors/ Painters Relationship Management with 100-150 contractors/ painters in the area for getting market information on new development & new product arrivals Help TSM PP to run painter meets (new product demo) 3 Product Training Coordination with applicators and contractors for training sessions at the painter academies Product Training of TSMs/painters/ Evolve the Training Tracker SP painter training at academies as well as on site training 4 Complaint Handling & Technical Support Technical Inspection at customer sites, help TSM PS for complaint resolving on site ( Support for the channel sales teams) Conduct all technical inspection like surface Preparation inspection to painting progress inspection and post painting inspection for fresh and repainting sites Help painters, PS team to resolve complaints, give solutions for resolving on site issues Compensation on Product failure / reworks to be approved by supervisor Product feedback to be shared with R&D. 5 Focus Product Establishment Site Sampling Concept Testing - Sampling of new products with painter community for validation. Support to TSM PP for sampling Demo of new techniques & product application in painter shop meets Report of the trials to be shared with the respective ASM PA/PP. 6 Reports Trackers - Monthly & weekly basis Product trial reports Complaint site reports Training tracker - on site & academy

Dear Candidates, We have an opening for Quality Analyst & Process Trainer, Interested candidates can walk-down to our office. INTERVIEW DATE:- 10 July 2025 TO 14 July 2025 INTERVIEW TIME :- 10am to 1pm Contact Person:- Sridevi (9945764799) 1, Quality Analyst:- Role & Responsibilities: - Conducts quality review of telephonic/chat conversations to ensure quality service goals and standards are met and/or identify areas where improvements can be achieved Audit sales inbound/outbound calls and/or correspondence, observing performance, techniques, and application of guidelines and procedures as listed out in the framework Ensure that the stipulated compliance guidelines are met, and corrective measures are taken when there is a miss Provide coaching and guidance based on audit findings, and delivers weekly/ongoing performance feedback to associates as outlined by the business Ability to train and coach Strong logical reasoning and problem - solving skills Eligibility Criteria: - 1, Qualification: - Any Graduation/ Any Post Graduation 2, Location: - Koramangala 3, Age limit: - Below 36yrs 4, Excellent communication skill is must. (English+Hindi) 5, Experience: - Minimum 2yrs experience as Quality Analyst 2, Process Trainer: - - Role & Responsibilities: - - Should have experience in maintain training documents, providing TNI, TNA, monitoring chats/calls/feedback, - Should Track and monitor performance towards key metrics (CSAT, Escalations and NPS) Train the Trainer and Quality staff through TTT - Ensure successful execution of training needs. - Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. - Should send reports/MIS to the Operations team on the progress/pending status of activities. - Should participate in Internal & External Calibrations - Should conduct refresher trainings based on TNI Eligibility Criteria: - - Must have experience minimum 2yrs of an experience as a trainer with BPO / ITES Industry - Qualification: - Graduation/ Post Graduation - Work location: - Koramangala - Age limit: - Below 35yrs - Salary:- Upto 40K - Experience from BFSI domain will be preferred Regards, Sridevi

View all listings Inside Sales Specialist- Marathi APPLY NOW Noida 25000 - 40000 inr / month Job description Job Specification : - We are seeking a dynamic and motivated Inside Sales Executive to join our growing team. The ideal candidate will be responsible for generating leads, converting prospects, and supporting the overall sales process through phone, email, and online interactions. This role is ideal for someone who thrives in a fast-paced sales environment and has a passion for building client relationships. Key Responsibilities and Responsibilities :- Conduct outbound calls and emails to potential clients for lead generation and qualification. Understand customer needs and provide relevant solutions or product information. Follow up with leads, schedule meetings, and support the field sales team. Maintain detailed records of interactions and progress using CRM tools. Meet and exceed weekly/monthly sales targets and KPIs. Collaborate with marketing and sales teams to develop outreach strategies. Maintain up-to-date knowledge of products and industry trends. Eligibility Criteria :- Bachelors degree in Business, Marketing, or a related field. 0- 3 years of experience in inside sales, tele sales, or business development. Excellent communication and interpersonal skills. Confidence in making cold calls and handling objections. Proficiency with CRM software and MS Office tools. Self-motivated, target-oriented, and a quick learner. Perks & Benefits :- Fixed salary + Attractive performance-based incentives. Career growth opportunities and internal promotions. Sales and product training Friendly and energetic work environment. Team outings, employee recognition, and rewards.

We re on the lookout for a P2P Implementation & Support Executive to power client success with TYASuite s AI-driven Procure-to-Pay automation platform. If you have hands-on experience with ERP, procurement, or P2P software, and a passion for solving real customer problems we d love to meet you Keyskills : Experience: 1 to 3 years preferred, ERP / Procurement / P2P Software Experience Client Onboarding & Technical Implementation Issue Troubleshooting & Functional Support Excellent Communication & Client Coordination Problem-solving attitude with ownership mindset Job Description : Lead end-to-end client onboarding and implementation for TYASuite s P2P platform Configure system workflows as per client requirements Provide ongoing functional support, answer queries, and resolve tickets Coordinate with product, tech, and QA teams to ensure smooth deployment Deliver product training and ensure clients go live successfully Be a part of one of India s fastest-growing cloud-based procurement & finance automation platforms.

Plan batches w.r.t NHs & Refresher trainings for the projects assigned. Review Existing Training Materials & Identify need for updating the same.Help in designing KRAs for the team & periodically review trainer performance . Required Candidate profile Conduct & periodically review contents of training of new Agents, including good phone practices, general CS skills, listening skills, de-escalation skills & call center policies & procedures

Role & responsibilities The person will be responsible for training activities for Bangalore region and provide Beauty product training with ease in Karnataka. Train and empower Modicare consultants to conduct meetings on Beauty (UrbanColor,Schloka and Personal Care). Prepare and conduct Monthly Product and Training calendar in conjunction with ASM. Utilize the training infrastructure at Lifestyle Centers through self and consultant conducted trainings. Help organize and conduct seminars like Azadi Champions of Modicare. Resolve product and business-related queries received from consultant network. Work together with ASM and RH to achieve territories sales targets. Work with Training Head to create new training content. Preferred candidate profile Skin care and makeup knowledge Presentation Skills Willing to travel Should have good people skills Knowledge of Content Development Fluent in Kannada

Industrial Trainer hands-on training programs for employees in the silicone industry.candidate will have strong process knowledge of Your goal is to enhance the skill set,safety awareness,and process efficiency of our shop floor and technical staff.

Service Trainer (Automobile Service) Job Title: Service Trainer. Function: Training, Coaching & Audits. Designation: Service Drona. Commercial Vehicle (Agency Payroll) Location: Kolkata (West Bengal) Qualification: B.E / B.Tech Key Responsibilities: Conduct Classroom & On-the-Job Trainings Coach dealership teams on Service Processes Improve PSF & CSI scores Conduct Kaizen & Process Trainings Perform Service Process Audits Cover 3035 Workshops regionally Prepare reports & support HOD Skills Required: Team Building Interpersonal Effectiveness Customer Focus Ownership & Drive for Results Decision Making under Pressure Priti@wagonslearning.com Please contact - 8446881675

Leading BPO in GURGAON Hiring for Sr Process Trainer//AM Training International Voice Process(Mandatory) Banking Process Require minimum 2years+ experience as Process Trainer in International BPO Immediate joiners/lesser notice period is prefered(NOTICE BUY OUT OPTION IS AVAILABLE) CTC UPTO 11LPA Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in

-Conduct new hire training, refresher training, and upskilling sessions. Please share your updated resume via WhatsApp or Email. Contact: 9717900793 honey@albireorecruiters.in

Must have Min 1+yrs exp as a Process Trainer from Banking Process. Mutual Fund Product Training exp required NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com