492 Product Training Jobs - Page 12

Greetings from Ienergizer We are actively looking for an experienced Process Trainer to join our dynamic Training Team at iEnergizer Interested candidates can send your updated CV to : vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Roles and Responsibilities: - Trained New Hired Trainee, conduct daily assessments, mock calls and designed Training Materials, Questionnaires and necessary tools. Train the trainees on essential customer service skills such as problem-solving, empathy and customer centric behavior. Monitoring and evaluating the performance of new and existing employees. Pre and Post Shift Briefing and download of every recent update on floor. Preparing reports like Training Calendar, maintaining Batch Tracker, attendance, RAG report and Calibrations etc. Collaborating with other trainers, SMEs, supervisors and managers to identify training needs and develop strategies. Conducted TNI, Refresher Trainings and Mapping their Efficacy for Improvement Ensuring timely delivery of training batches on floor along with supporting OJT Daily Dip check, monthly PKT through Gamification and shared reports with clients. Conducted Supervisor meet once in a week with OPS, Quality regarding the process updates. Desired Candidate Profile: - 1-4 years of experience in Process Training or Product Training in BPO/Call Centre industry. Excellent communication, presentation, and facilitation skills with the ability to engage diverse audiences. Proficiency in MS Office applications (Word, Excel, PowerPoint) for report preparation and presentation purposes. Perks & Benefits: - Corporate work environment Salary upto 40K 6 Days environment Work From Office Interested candidates can send your updated CV to: vanshika.kakkar@ienergizer.com or connect via call at 9289640609 Interested candidates can also come for the F2F interview at the below address and meet me directly. Hard Copy of Resume and Aadhar Card is compulsory for entry purpose (Mention HR VANSHIKA KAKKAR on the top of your resume to get your interview scheduled easily) Location : iEnergizer - Noida Sector 60 A-37, Sector - 60 Noida, Gate number 2 Looking forward to welcoming passionate trainers to our team. Warm regards, Vanshika Kakkar Team Leader - HR

> Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Work Location : Chennai/Bangalore/Pune/Hyderabad Experience : 3-8 Years Requirement gathering and analyzing feasibility for automation. Providing solutions for problem statements that may arise during the process or throughout the entire Xceptor , RPA life cycle. Minimum 3 + years of relevant experience in Xceptor development. Building reusable components. Understanding the scope, building, and designing the business process framework based on the client's business processes and developing a project design to implement the process. Experience in leveraging a combination of Agentic AI and RPA. Extracting tabular data from PDFs. Extracting meaningful data captured by Stylus. Documentation review in accordance with the standard checklist and involvement in creating the CR for the processes if required from the business and for production Xceptor Development , Solution Design, Code review Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Change Practice SME. Experience: 3-5 Years.

Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IIDs o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Life Insurance products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

Job Description : Key Responsibilities 1. Sales Management: Develop and implement sales plans to achieve monthly, quarterly, and annual targets. Identify new business opportunities within the Pharma and Biopharma sector. Build and maintain relationships with key clients, including pharmaceutical companies, biopharmaceutical firms, distributors, and healthcare professionals. Conduct regular market analysis to monitor trends, competitors, and customer preferences. Manage the sales pipeline effectively, ensuring timely follow-ups and closure of deals. 2. Marketing Strategy Development: Collaborate with senior management to design and execute marketing campaigns tailored to the Pharma and Biopharma industry. Develop promotional materials, presentations, and content to support sales efforts. Conduct market research to identify potential markets, product demands, and pricing strategies. 3. Product Knowledge and Training: Stay updated on industry trends, new product developments, and regulatory requirements. Train the sales team on product features, benefits, and market positioning. Serve as the subject matter expert for clients, addressing technical and product-related inquiries. 4. Reporting and Analytics: Prepare detailed sales and marketing reports for management review. Analyse performance metrics and recommend strategies for improvement. Monitor ROI on marketing activities and campaigns. 5. Cross-Functional Collaboration: Work closely with R&D, production, and quality assurance teams to ensure alignment of sales and marketing strategies with product capabilities. Collaborate with the customer service team to enhance the client experience and ensure satisfaction. Qualifications and Skills Education: Bachelor's degree in Engineering; MBA in Marketing/Sales is preferred. Experience: 3-6 years of experience in sales and marketing, specifically in the Pharma and Biopharma sector. Technical Skills: Strong understanding of pharmaceutical and biopharmaceutical products and markets. Proficiency in CRM software and Microsoft Office Suite. Familiarity with digital marketing tools and analytics platforms is an advantage. Soft Skills: Excellent communication and presentation skills. Strong negotiation and problem-solving abilities. Ability to work independently and manage multiple priorities. Key Competencies: Strategic thinking and business acumen. Results-oriented with a focus on exceeding targets. Adaptability to work in a fast-paced, competitive environment. Strong interpersonal skills and the ability to build long-term relationships.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completedMandatory Skills: Institutional_Finance_Buy_Side_Others.Experience1-3 Years.

Job Description Job Title: Sales Trainer -Learning & Development Job Type: Full Time Job Summary: We are seeking an experienced Sales Trainer to join our Learning & Development team. The ideal candidate will design and deliver effective training programs that enhance the sales skills and product knowledge of our sales team, driving overall sales performance. Key Responsibilities: Develop and implement comprehensive training programs for new and existing sales staff. Conduct needs assessments to identify training gaps and opportunities. Create engaging training materials, including presentations, manuals, and e-learning modules. Facilitate workshops and training sessions using various instructional techniques. Evaluate the effectiveness of training programs through assessments and feedback. Stay updated on industry trends and best practices in sales training and L&D. Collaborate with sales leadership to align training objectives with business goals. Provide coaching and mentorship to sales team members to reinforce learning. Qualifications: Bachelors degree in business, Education, or related field; Masters degree is a plus. Proven experience as a Sales Trainer or in a similar L&D role, preferably in a sales environment. Strong understanding of sales processes and techniques. Excellent presentation and communication skills. Proficient in using training tools and software (e.g., LMS, e-learning platforms). Ability to engage and motivate diverse audiences. Strong analytical skills to assess training effectiveness. Note: Preferred candidates will be from study abroad background or overseas education companies.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience: 1-3 Years.

Overview Takes ownership of assigned channel account(s) or territory; develops and executes sales strategy for assigned account(s) or territory with manager's input; develops strong relationships with key channel contacts and leverages to Zebra's advantage; utilizes sponsorships, marketing initiatives, etc. to promote partnership and improve Zebra business within the channel. Plan and execute new solution launches within channel and delivers high impact sales presentations and product training. Responsibilities Knowledge/Expertise Technical Skills - Uses moderate domain/solutions knowledge Knowledge of Zebra - Utilizes solid understanding of all Products/Services in business Sales Skills - Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills Managerial Skills - Understands policies and practices related to role and shares ideas for improvement Business Acumen - Understands and explains how Zebra solutions can help customer's business results; obtains profitable revenue growth via value proposition vs. competition Market/customer Knowledge - Uses full knowledge of customer's business and market economics/trends to position effectively versus competition Solution Complexity/Strategic Thinking Nature of Problems Solved - Solves routine problems of moderate complexity (e.g. verifying technical compatibility) at the customer level Role in Addressing Problems - Understands and resolves problems with support from technical resources Complexity of Solutions - Typically medium complexity (e.g. value proposition vs. competition), but may have some complex projects that require unique coordination of technical resources Freedom to Act Level of Guidance - Works under general supervision. Makes decisions of moderate complexity that impact deliverables of projects; exercises judgment in approach, sometimes requiring and assessing tradeoffs Takes Direction From - Group Manager and Directors Customer Interface Role - Acts independently or as a team lead for ad-hoc teams Level of Customer Contact - Buyers/decision makers for small and mid-sized deals and end users Main Level of Interaction - Responsible for influencing the customer to purchase moderate size projects Required Knowledge of Customer - Operational strategies for success and competitors Accountability Business and Financial Impact - Responsible for individual revenue attainment with established prices and personal expenses Relative Size and Scope - Moderate to average individual quota size for business and like roles Types of Projects - Many transactions with some moderately complex deals Strategic Impact for Zebra -Medium/mid-term Qualifications Preferred Education: Bachelors or equivalent experience Preferred Work Experience (years): 6+ years of applicable work experience. Key Skills and Competencies: Uses moderate domain/solutions knowledge Applies Solution Selling concepts to customer situations; excellent communication and interpersonal skills Understands policies and practices related to role and shares ideas for improvement Base location: Kolkata Should be able to handle North East India and Bangaldesh Market. Must be able to speak to Bengali

Position Summary Learning & Development (L&D) is a strategically important function at Gallagher Service Center. The Senior Manager - L&D will be responsible for developing and implementing an organization wide Learning & Development strategy that facilitates and drives individual development and capacity building in line with organizational requirements. The position will involve collaborating effective ly with people at all job levels and interacting with a diverse group of individuals and personalities to ensure the achievement of individual, functional and organizational goals . III. Primary Responsibilities would include, but not be limited to, the following: • Conducting Training Needs Analysis using both structured and informal methods to capture requirements across the organization; identifying current and future developmental needs at the individual level, and capacity building requirements at the institutional level • Conceptualizing innovative and flexible methods to address the developmental and capacity building needs identified, including identification of external training programs and conferences, the design and delivery of in -house training sessions, enrollment in online learning programs, mentoring, self-learning, and other methods as appropriate • Drawing up a comprehensive L&D Plan based on the developmental needs and methods identified • Driving and facilitating the implementation of the L&D Plan to ensure smooth execution with effective outcomes; providing thought leadership around program design and delivery • Monitoring and evaluation of both structured and informal methods used; making continuous improvements in the approach, process and methods as appropriate • Organizing and anchoring the New Hire Orientation programme to enable easy settling-in and acculturalization of new joinees • Refining existing systems and processes, and setting up new processes as required, including: preparing and tracking the annual L&D Budget; creating and updating the Training Calendar; tracking training attendance; capturing feedback on training programs as well as conferences and workshops attended • Tracking L&D related data and generating regular MIS reports as required • Maintaining a keen understanding of learning & development trends, developments and best practices . IV. Skills and Competencies • 15 to 17-year of relevant experience and a good understanding of L&D systems and processes, instructional design, content development, training delivery, and evaluation of training effectiveness. Exposure to working in an organization involved in Insurance or Finance Domain would be an added advantage. • High quality written and verbal communication skills, strong listening skills • Excellent interpersonal skills and a demonstrated ability to interact with all levels in the organization • Demonstrated success in implementing innovative training techniques and learning technologies, in multiple areas including managerial and leadership development areas • Experience in conducting organizational, program level, and individual needs analysis to identify learning and development needs; experience in running targeted development programs • Good knowledge of the training/learning related offerings available in the market, including relevant training organizations and service providers Exposure to authoring tools, Learning Management Systems (LMS) and eLearning development systems, tools and resources.

Have Opening for Regional Training Manager - Bangalore - With Leading NBFC Location - Bangalore Need exp in Classroom Training, Offline Training MBA must. CTC - Can discuss Interested candidate share resume to - sanjeevani.dupare@voicehr.in

KNOWLEDGE, SKILLS & ABILITIES Credentials and Experience: Essential: Previous experience with the Oracle Hospitality Simphony Point-of-Sale or similar F&B Point-of-Sale software products. Tertiary qualification in a Technical or Hospitality Management field Knowledge of manual Food & Beverage procedures. Familiarity with relational database management systems such as Oracle 12c, 19c Database Server is preferred. Good working knowledge of TCP/IP networks, PC s and troubleshooting techniques. Good knowledge of Hardware - Workstations, Printers and any peripherals. Professional Skills : Analytical problem solving skills. Project Management skills. Strong presentation and interpersonal skills. Superior communication skills, written and verbal. Applicants are required to read, write, and speak the following languages English Abilities: Ability & credibility to work effectively with the client at all levels of the organization. Proven ability to work unsupervised or as a team member of both the local office team and wider company teams. Creative thinking abilities so experiences and knowledge may be used to create new ideas and think outside the box . A self-starter with initiative, drive and strong desire to succeed. Ability to work under stress. Flexibility with people, time and shifts. SPECIAL REQUIREMENTS Able to work overtime and public holidays as requested. Able to work in shifts. Career Level - IC2 DUTIES & RESPONSIBILITIES: Install and configure the Oracle Hospitality F&B product suite. Train the application software with a demonstrated understanding of current food & beverage management techniques. Hardware - Workstations, Printers and any peripherals. Impart specific knowledge related to restaurant operating procedures. Be familiar with and adhere to the latest training and installation standards and procedures. Work with the My Oracle Support global support system and Support organization on escalating client issues. Work with the customer and the broader Oracle Hospitality F&B team to ensure service level requirements are exceeded. Necessary technical skills; Active participation in online education and product training courses; Participate in quality assurance of new product and/or version release software when required. Submit timely and accurate project status and other required reporting via current communication method.

Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with online-offline trainings ~ Prior exposure to Handholding and managing OJT Your Role at Large Qualification Requirements ~ Must have experience of HARD CORE SALES TRAINING and Sales Coaching. ~ Experience of engaging in Direct Sales, customer-facing roles. ~ Responsible for crafting a sales training program for new Salespeople ( onboarding program). ~ Travel Willingness. Open to travel from one location to another along with the sales team. ~ Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. ~ Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. ~ Excellent Communication skills and interpersonal skills. ~ Participate in the Sales / Campaign/ Business Review meetings. ~ Produce a monthly report on the impact of sales training programs conducted. ( eg. Achievement of sales targets). ~ Should be good at creating and understanding data report ~ Report on impact of training programs (e.g. sales achieved) Pre-Requisites ~ Currently in a Sales Trainer Role . ~ Should be a seasoned sales trainer ~ Field training experience preferred ~ Comfortable in traveling. Apply over Job Post OR Drop your CV at : bhawana.yadav@in.experis.com

SUMMARY Hiring Graduate Freshers for a semi govt bank direct payroll for a Business Development executive role for Assam state, Apply now! Location: Silchar/ Guwahati/ Jorhat Only 2021 to 2024 graduates Fresher are eligible for this role Salary: 13.5k monthly in hand Job Description We are currently seeking Graduate Freshers to join our team in a leading Semi Govt Bank. As a Graduate Fresher, you will be responsible for handling walk-in customers at branch offices, communicating and pitching General insurance, building and maintaining relationships with key customers and stakeholders, identifying and pursuing new business opportunities, providing product training and demonstrations to customers, and meeting and exceeding sales targets. This is an in-house branch office job, but may require occasional visits to client locations for product information and deal closure. Key Responsibilities: Handling and dealing with walk-in customers in the branch office Communicating, pitching, and making customers understand regarding Health insurance Building and maintaining relationships with key customers and stakeholders Identifying and pursuing new business opportunities Providing product training and demonstrations to customers Meeting and exceeding sales targets Collaborating with cross-functional teams to achieve business objectives Visiting client locations for product information and deal closure . NOTE: This is a Branch + Field job. Requirements Requirements: Age Criteria: 18-27 years. Educational Qualification: Graduates (Tech, Non Tech Both), 3 years Diploma, B.Voc. LLB/CA/Doctors/B.Ed/Integrated Courses are not eligible Graduate Freshers can apply. Good communication skills are required. Apprentices with contracts with other organizations are not eligible. Both male and female candidates can apply. 6 days working with 1 rotational week off. Experience candidates holding PF accounts are not eligible Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Institutional_Finance_Buy_Side_Others.

Hiring for Senior Manager Training and Development in LOT MOBILES PVT LTD Job Title: Manager Training and Development Job Overview: The Senior Manager Training and Development will be responsible for leading the induction, orientation, and ongoing training sessions for employees. Key Responsibilities: 1. Induction & Orientation: Lead induction and orientation sessions for new employees. 2. Product and Soft Skills Training: Conducting product training sessions, ensuring employees are knowledgeable about company products, services, and offerings. Facilitate soft skills training (e.g., communication, teamwork, leadership, time management) to improve employee interpersonal skills and professional development. 3. Training Needs Analysis (TNA): Conducting comprehensive Training Needs Analysis (TNA) for existing employees. Collaborate with department heads to ensure training programs align with company objectives and employee development goals. 4. Training Calendar Preparation: Develop and maintain a detailed training calendar to ensure the timely scheduling and execution of training sessions across departments. Coordinate with various teams to ensure all necessary training sessions are covered. 5. On-the-Job Training: Provide on-the-job training to employees, focusing on practical skills and knowledge specific to their roles. Ensure that employees receive continuous support and feedback throughout their training journey. **Experience:** Minimum of 8 years of experience in a training or learning & development role, Skills & Qualifications: Minimum of 8 years of experience in a training or learning & development role, preferably in a corporate setting. Strong presentation skills, with advanced proficiency in Microsoft PowerPoint to create engaging and impactful training materials.

Key Responsibilities: Training Delivery & Facilitation: Conduct new hire training (NHT) and ongoing refresher training for sales agents in the donation process. Develop and deliver engaging, interactive, and practical training sessions that improve agents' communication, persuasion, and sales skills. Train agents on handling objections, and building trust with potential donors. Ensure training aligns with business objectives, sales targets, and compliance guidelines. Conduct role-plays, mock calls, and live call assessments to enhance agent confidence and performance. Reporting & Continuous Improvement: Track training effectiveness through KPIs such as sales performance, retention, and quality scores. Provide regular reports and feedback to management on training outcomes and agent readiness. Qualifications & Requirements: Experience: 1 + years of training experience in BPO sales, or telesales. Sales Expertise: Strong understanding of sales techniques, and call handling. Communication Skills: Excellent verbal, written, and interpersonal skills. Training & Coaching: Experience in classroom training, coaching, and performance monitoring. Tech Savvy: Comfortable with CRM software, call monitoring tools, and reporting dashboards. If Interested Call / Whatsapp - HR Anjali 9699666772 Drop your Resume - anjali.siddhu@ketto.org

Responsibilities: Conduct regular coaching sessions with team membersEnsure compliance with company policies & proceduresCollaborate with sales & marketing departments on training initiatives Health insurance Provident fund

We are looking for a dynamic and experienced Sales Trainer to join our team and support the growth of our sales organization. The Sales Trainer will be responsible for developing, delivering, and managing training programs that enhance the sales skills, product knowledge, and performance of our sales team. This role is critical in equipping sales representatives with the tools and techniques they need to succeed in a competitive marketplace. Key Responsibilities: Design, develop, and deliver engaging sales training programs (e.g., onboarding, product training, soft skills, CRM tools, objection handling). Collaborate with sales leadership to identify training needs and performance gaps. Conduct regular training sessions, workshops, webinars, and one-on-one coaching. Create and maintain training materials, manuals, guides, and e-learning content. Evaluate the effectiveness of training programs through assessments, feedback, and performance tracking. Stay updated with industry trends, sales techniques, and product developments. Support the rollout of new products, services, and tools by ensuring the sales team is fully trained. Monitor and report on key training metrics such as engagement, completion rates, and ROI. Provide ongoing support and mentorship to sales team members. Qualifications: Proven experience as a Sales Trainer, Sales Enablement Specialist, or in a similar sales or training role. Strong understanding of B2B/B2C sales processes and methodologies. Excellent presentation, communication, and facilitation skills. Experience in instructional design and use of learning management systems (LMS) is a plus. Ability to analyze performance data and adjust training strategies accordingly. Bachelors degree in Business, Marketing, Education, or related field (preferred). Desired Skills: Energetic, motivational, and approachable personality. Strong organizational and time-management skills. Comfortable with technology and virtual training platforms (e.g., Zoom, Microsoft Teams, etc.). Ability to work independently and in collaboration with cross-functional teams

Role & responsibilities:- Training needs analysis- liaison with all stakeholders. To identify training needs of employees with relation to product, technical knowledge and behavioural skills. Preparation of training calendar for all the allocated stores. Conducting the following Trainings for all store employees: Product Training Process Training Systems training Behavioural training. Coordinating with various brands to conduct training at stores. On floor evaluation and feedback about training effectiveness Preparing MIS for all the trainings conducted including brand and other external trainings. Designing the training activities as required (content creation, mode of delivery etc.) Drive organizational level training initiatives like LMS etc. Monitor the training being conducted internally and externally, plan and take corrective actions wherever required. Manage On-going training of the all the employees at the store and partner with HR and Training team to enhance the capability, skill and knowledge levels of store employees Skills & Competencies 2+ years of experience in retail or CDIT trainings Qualification/Experience Graduate / Post Graduate

Drive B2B & B2C sales of plumbing/sanitary products Train plumbers & technicians on MTPL product range Manage displays/samples at franchisee showrooms Build B2C channel via architects, builders, consultants, contractors

2yr exp as a BPO SR Manager Training on the paper NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Work From Office Lucknow only not for Delhi/NCR and Kolkata APPLY those who can relocate in Lucknow Required Candidate profile Work From Office Lucknow only not for Delhi/NCR and Kolkata -APPLY those who can relocate in Lucknow Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

SUMMARY Hiring Graduate F reshers for a semi govt bank direct payroll for Business Development executive role, Apply now! Salary 13.5k monthly inhand. Branch location opening: Hisar / Jind Only 2021 to 2024 Graduate Fresher are eligible for this role Key Responsibilities: Handling and dealing with walkin customers in SBI branch office Communicating, pitching, making customers understand regarding SBI Health insurance Build and maintain relationships with key customers and stakeholders. Identify and pursue new business opportunities. Provide product training and demonstrations to customers. Meet and exceed sales targets. Collaborate with cross-functional teams to achieve business objectives. NOTE: This is Branch + Field job. Requirements Requirements: 1. Age Criteria: 18 yrs-26 yrs 2. Educational Qualification: Graduates(Tech, Non Tech Both)+3 yrs Diploma+ B.Voc can apply (LLB/CA/Doctors/B.Ed/ Integrated Courses are not eligible) 3. Graduate Fresher only can apply 4. Good communication skill required 5. Apprentices having contracts with other organizations are not eligible. 6. Both Male & Female can apply 7: Experience candidate holding PF account are not eligible Benefits Benefits - Salary + Incentives Allowances will be provided Week offs / holidays as per Bank holidays

SUMMARY Opening in a leading Semi Govt Bank for Business development role in Andhra Pradesh state. Location: Kadapa, Guntur, Bhimavaram, Eluru Only 2021 to 2024 graduates Fresher are eligible for this role Salary: 13.5k monthly in hand We are currently seeking Graduate Freshers to join our team in a leading Semi Govt Bank. As a Graduate Fresher, you will be responsible for handling walk-in customers at branch offices, communicating and pitching General insurance, building and maintaining relationships with key customers and stakeholders, identifying and pursuing new business opportunities, providing product training and demonstrations to customers, and meeting and exceeding sales targets. This is an in-house branch office job, but may require occasional visits to client locations for product information and deal closure. Key Responsibilities: Handling and dealing with walk-in customers in the branch office Communicating, pitching, and making customers understand regarding SBI Health insurance Building and maintaining relationships with key customers and stakeholders Identifying and pursuing new business opportunities Providing product training and demonstrations to customers Meeting and exceeding sales targets Collaborating with cross-functional teams to achieve business objectives Visiting client locations for product information and deal closure Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both) + 3 yrs Diploma + B.Voc can apply Graduate Fresher can apply Good communication skill required Apprentices having contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays