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4.0 - 8.0 years
6 - 10 Lacs
Gurugram, Chennai, Mumbai (All Areas)
Work from Office
Job Role: Stellar is looking for a dynamic Sales Trainer to empower our Inbound, Outbound, and Field Sales teams through impactful training programs. The ideal candidate will play a key role in enhancing sales effectiveness, driving performance, and contributing to business growth by delivering engaging, skill-based learning across regions. Role & responsibilities : Conduct On boarding Field Sales training for new regional/branch team members, covering product knowledge, sales techniques, and company processes. On the Job Support and assessment of the Sales & Service process, and provide training to ensure it is followed by the sales team. Ensure the sales team has a deep understanding of the company's products and services (Solutions) including features, benefits, and competitive advantages. Drive adoption and optimize utilization of the LMS. Identifying areas where additional training or support is needed (Either one to one or in groups). Conduct regular assessments and evaluations to measure the effectiveness of training programs and provide feedback to participants & supervisors. Monitor the progress and performance of sales team members in context of the learning outcomes. Create and maintain training reports and dashboards to track training effectiveness and ROI. Should join regular visits with sales team at customers site to showcase effective pitch delivery and hands-on training Self-development as per the role/organizations needs. Keep upgrading self-skills on Tools & Techniques to enhance Training delivery as per Industry standards. Experience: Minimum 5 years of total experience in delivering sales/product training programs. Proven experience of at least 2 years in sales and at least 3 years in Trainings. Key Skills: Strong knowledge of sales techniques, methodologies, and best practices Excellent communication and presentation skills Ability to transfer learning (Simplify content and deliver engaging sessions) Familiarity with sales tools and technology, such as CRM systems, LMS etc. Strong organizational and time management skills Ability to work well both independently and as part of a team High level of motivation and enthusiasm Language Proficiency as per Table below Ready to commute to different locations as needed Qualification: Bachelor's degree in Business, Sales, or a related field (preferred). MBA in Sales & Marketing/ International business is preferred Shift Timings: 9:00 AM to 6:00 PM Perks & Benefits : Medical Insurance Work Life Balance Learning & Growth Opportunities
Posted 2 weeks ago
4.0 - 7.0 years
6 - 7 Lacs
Rajkot
Work from Office
Should be accountable for training new hires till completing the certificate program Need to be updated with the Process updates ,quality parameters & System enhancement To be able to coach new hires & existing staff & monitor their progress Required Candidate profile Work Experience of minimum 1 yr as training manager in Life Insurance Graduation must Proactive & committed to deliver results Call HR Ramana - 9550760771
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Chennai
Work from Office
SUMMARY Hiring Graduate Freshers for a semi govt bank direct payroll for Business Development executive role, Apply now! Salary 13.5k monthly inhand. Location: Chennai We are currently seeking Graduate Freshers to join our team on direct payroll for SBI General Insurance. This position offers a monthly in-hand salary of 13.5k and is based at our RAJAPALAYAM, GAJALNAICKENPATTI, AGRI COMM BRANCH THOPPUR, VILAMAL, CHENGAM branch office. Only 2021 to 2024 graduates Fresher are eligible for this role Key Responsibilities Interact with walk-in customers at the SBI branch office Communicate and pitch SBI Health insurance products to customers Cultivate and manage relationships with key customers and stakeholders Identify and pursue new business opportunities Conduct product training and demonstrations for customers Meet and exceed sales targets Collaborate with cross-functional teams to achieve business objectives Occasionally visit client locations for product information and deal closure NOTE: This is Branch + Field job. Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both), 3 yrs Diploma, B.Voc (LLB/CA/Doctors/B.Ed/ Integrated Courses are not eligible) Graduate Freshers can apply, as well as those with less than 1 year of experience and no PF Good communication skills required Apprentices with contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Mumbai
Work from Office
SUMMARY Job Opening: SBI General Insurance Branch Office Executive We are currently seeking Graduate Freshers to join our team on direct payroll for SBI General Insurance. This position offers a monthly in-hand salary of 13.5k and is based at our MUKUTBAN, ISSARWADI, AMBAZARI (NAGPUR), HINGOLI ADB, DADAR MILLENIUM BRANCH branch office. Key Responsibilities Interact with walk-in customers at the SBI branch office Communicate and pitch SBI Health insurance products to customers Cultivate and manage relationships with key customers and stakeholders Identify and pursue new business opportunities Conduct product training and demonstrations for customers Meet and exceed sales targets Collaborate with cross-functional teams to achieve business objectives Occasionally visit client locations for product information and deal closure Note: This is an in-house SBI branch office job, with occasional client visits for product information and deal closure. Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both), 3 yrs Diploma, B.Voc (LLB/CA/Doctors/B.Ed/ Integrated Courses are not eligible) Graduate Freshers can apply, as well as those with less than 1 year of experience and no PF Good communication skills required Apprentices with contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays
Posted 2 weeks ago
0.0 - 5.0 years
0 - 2 Lacs
Patna
Work from Office
SUMMARY Job Opening: SBI General Insurance - Graduate Fresher We are currently seeking Graduate Freshers to join our team at SBI General Insurance on direct payroll. This is an inhouse job at SBI branch office with a monthly inhand salary of 13.5k. Key Responsibilities: Interact with walk-in customers at SBI branch office Communicate and pitch SBI Health insurance to customers Establish and maintain relationships with key customers and stakeholders Identify and pursue new business opportunities Provide product training and demonstrations to customers Meet and exceed sales targets Collaborate with cross-functional teams to achieve business objectives Note: This is not a field sales job, it is an inhouse SBI branch office job. Requirements Requirements: Age Criteria: 18 yrs-26 yrs Educational Qualification: Graduates (Tech, Non Tech Both), 3 yrs Diploma, B.Voc LLB/CA/Doctors/B.Ed/Integrated Courses are not eligible Graduate Freshers and those with less than 1 year of experience can apply Good communication skills required Apprentices with contracts from other organizations are not eligible Both male and female candidates can apply Candidates applying should be from Patna, Bhagalpur, Muzaffarpur, Purnea Benefits Benefits - Salary + Incentives Allowances will be provided Week offs / holidays as per Bank holidays
Posted 2 weeks ago
3.0 - 6.0 years
4 - 5 Lacs
Gurugram
Work from Office
Trucksup is Hiring!! Position: Assistant Manager Training Location: Gurgaon Experience Required: 36 years in training (Logistics, Fleet, or SaaS platform experience preferred) www.trucksup.com About Trucksup Trucksup is a leading logistics tech company revolutionizing the movement of goods across India. We provide smart, efficient, and scalable transportation solutions with a focus on technology, reliability, and partner experience. Role Overview Were looking for an Assistant Manager – Training to drive impactful learning and development initiatives across our organization. This role involves designing and executing training programs tailored for our logistics operations, tech platforms, and partner engagement teams. Key Responsibilities Design and deliver training programs for new hires and existing staff, focusing on: Logistics & operations Technology platforms (internal tools, apps) Customer & partner service Create and maintain training materials, including manuals, e-learning modules, SOPs, and assessments. Coordinate with function heads to identify training needs and address performance gaps. Lead onboarding sessions and role-specific training for field and backend teams. Organize refresher training and workshops for continuous skill development. Maintain detailed training records and reports for compliance and audits. Deliver training through digital platforms (Zoom, Google Meet, LMS, etc.) for remote and hybrid teams. Required Skills - Strong communication & presentation skills (both Hindi and English) - Experience in virtual and in-person training delivery - Comfort in training field staff, fleet partners, and tech-savvy teams - Understanding of the logistics/fleet industry is a strong plus. Qualifications Graduate or Postgraduate in HR, Education, or a related field Interested? Contact: Vartika Bhardwaj +91 9821261122 vartikabhardwaj@trucksup.com
Posted 2 weeks ago
10.0 - 15.0 years
15 - 17 Lacs
Bengaluru
Work from Office
Lead end-to-end implementation of Dynatrace solutions across On-Prem, Cloud, and Hybrid environments. Participate in solutioning from inception through PoC to full deployment. Work closely with techno-functional presales teams to design Dynatrace-based solutions tailored to customer needs. Customize and integrate Dynatrace with ITSM, CI/CD, cloud-native, and DevOps ecosystems. Actively contribute to knowledge management by documenting solutions and best practices, and conduct cross-training for internal teams. Conduct product demonstrations and capability presentations for prospective and existing clients. Identify customer challenges and coordinate with the Dynatrace team or vendor for custom feature implementations. Ensure best practices are followe'd to maximize the value and capabilities of the Dynatrace platform. Stay current with AIOps trends and new Dynatrace features, and guide customers in adopting relevant updates. Key Skills & Qualifications: Strong expertise in application performance analysis and root cause diagnosis. Proven experience in deploying and configuring Dynatrace across various technologies and platforms. Hands-on experience with integrating Dynatrace with ITSM tools (eg, ServiceNow), DevOps pipelines, and monitoring frameworks. Ability to design and implement custom dashboards, alerting rules, tagging strategies, and management zones. Deep understanding of Dynatrace features and how to optimize its use within different enterprise setups. Preferred / Good-to-Have Skills: Familiarity with Python scripting, Docker, Kubernetes, and DevOps tools like Ansible, Jenkins, Chef, or Puppet. Experience in delivering product training sessions and showcasing Dynatrace s advanced capabilities to customers. Dynatrace Implementer Certification.
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai
Work from Office
KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the salary area head, circle TASC head and circle ADM head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with circle heads and area head of CSG, TASC and ADM. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with Key accounts manager, Circle manager (LS &BB). Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis vertical heads on focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Cluster/Branch visits to optimize performance and enhance relationship. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actuals Activation plan- Seller Activation (%) - Plan Vs Actual Protection& Annuity Sales-- Plan v/s Actual Customer centricity and satisfaction Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of Internal &External Customer Handling Customer Complaints Key competencies/skills required Relationship Management, Leading people, Effective Management of Process and Input Management, Influencing without authority. KEY RESPONSIBILITIES- Build relationship with key Axis Bank Stake holders and drive partner sales team to achieve desired output of activation, business and other key parameters through regular engagement. Responsible for Business Target achievement of the Region. Provide inputs to the salary area head, circle TASC head and circle ADM head and make plans for achievement in order to support and contribute to Axis Bank Strategy. Should work very closely and in tandem with circle heads and area head of CSG, TASC and ADM. Maintain Customer Parameter Persistency, Leakage and Grievance Incidence Rate. To provide Analysis of the performance, highlights of these channels by participating through weekly PRPs with Key accounts manager, Circle manager (LS &BB). Co-create and implement recognition platforms in order to build a capable and motivated team in the AXIS Bank resources. Liaise with training team and circle trainer, ensuring product training departed to all sellers including Axis Bank resources. Daily updates in alignment with Axis vertical heads on focused business Parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors. Ensuring Cluster/Branch visits to optimize performance and enhance relationship. Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel. Measures of Success Business Plan- Adj MFYP (Rs.) - Plan v/s Actuals Activation plan- Seller Activation (%) - Plan Vs Actual Protection& Annuity Sales-- Plan v/s Actual Customer centricity and satisfaction Effective Management of Customer As per Plan Key Relationships (Internal /External) Effective Management of Internal &External Customer Handling Customer Complaints Key competencies/skills required Relationship Management, Leading people, Effective Management of Process and Input Management, Influencing without authority.
Posted 2 weeks ago
4.0 - 9.0 years
2 - 5 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Who are we, you ask? Interviews can be hard, especially at top tech companies like Google, Facebook, and Netflix. Many candidates fall short simply because they aren t adequately prepared. That s where we come in. Our acclaimed courses specialize in interview preparation and transitioning into high-demand tech fields such as AI, ML, and Data Science. At Interview Kickstart, current and former hiring managers have guided over 17,000 tech professionals through transformative career journeys, ensuring their success in landing coveted positions. Think of us as the everything store for career transitions and interview skill development. How do we do that, you ask? We have a structured approach to interview success, which includes: Career Accelerator Course Comprehensive end-to-end courses and platform A roster of over 600+ instructors from leading Silicon Valley companies like Google, Facebook, Amazon, and Netflix A holistic approach that includes live classes, mock interviews, personalized coaching, resume refinement, career strategies, and invaluable referrals What s more exciting is - we are completely remote, and we are hiring the best people we can find regardless of geography. Role Overview We are looking for an enthusiastic Sales Trainer to focus on training and delivering product training programs. This role is critical in building foundational sales skills and ensuring the team has a thorough understanding of our products to excel in customer interactions and sales performance. Key Responsibilities Design and deliver tailored training sessions for sales team, focusing on core sales skills like communication, customer handling, and objection management. Facilitate interactive sessions such as role-plays, group discussions, and scenario-based learning to build confidence and sales acumen. Develop and implement product training modules, ensuring the team understands features, benefits, and unique selling points. Equip trainees with the ability to position products effectively to customers and handle product-specific queries. Update training materials regularly to align with product updates or new launches. Conduct structured, high-impact training sessions both in-person and virtually as needed. Organize periodic refresher training programs to enhance skill retention and address knowledge gaps. Assess participants learning through mock sales pitches, quizzes, and practical exercises. Provide constructive feedback and actionable guidance to improve individual performance. Stay informed about industry trends and modern training techniques to continuously enhance the training process. Gather feedback from participants and stakeholders to refine training modules. What would excite us? 4+ years of experience in sales training and product training Must have experience in training sales team (Inside Sales). Edtech experience will be an added advantage Comfortable working in US shift
Posted 2 weeks ago
2.0 - 5.0 years
4 - 7 Lacs
Mumbai Suburban, Goregaon
Work from Office
Roles and Responsibilities Design and deliver training programs for international processes, focusing on TNI (Training Needs Identification), TTT (Train the Trainer), TNA (Training Need Analysis), OJT (On-the-Job Training), Behavioral Training, Customer Service Training, Product Training, Soft Skills Training, Soft Skills, VNA (Virtual Neural Animation), Accent Training, Accent, Call Center Training, Voice & Accent. Develop curriculum materials and assessments to measure trainee performance. Conduct needs analysis to identify gaps in employee skills and knowledge. Collaborate with subject matter experts to create engaging learning experiences. Provide coaching and feedback to trainers to improve their delivery. Contact - 9594690866 neelam.shahu@teleperformancedibs.com
Posted 2 weeks ago
3.0 - 8.0 years
5 - 7 Lacs
Jaipur
Work from Office
Responsible to conduct sale training, product launch training, New Employee & Agent inductions training for all channels (Agency, Banca, DST). Track business performance, identify productivity gaps & support corrective action through trainings. Required Candidate profile Graduate with 4-6 years experience in Training delivery. Open to travel for 7–10 days a month to multiple branches & channels within the region. Sales training experience & including joint field work.
Posted 2 weeks ago
5.0 - 10.0 years
3 - 4 Lacs
Pune, Gurugram, Delhi / NCR
Work from Office
5 Years+ in Telecom Wireline operations. Trainers need to train Airtel Field Engineers Training needs to be imparted on BroadBand connection, installation and Wiring of fiber-optic Cables for the last mile connectivity for Households and SMEs
Posted 2 weeks ago
0.0 - 3.0 years
3 - 3 Lacs
Lucknow
Work from Office
conducts online training to promote use of technology in teaching and learning process. B.tech civil degree
Posted 2 weeks ago
3.0 - 6.0 years
17 - 18 Lacs
Guwahati
Work from Office
To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships. To increase dealer s profitability by service schemes like annual maintenance contracts, service improvements etc. To project the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas To provide a single window between the area office and the other departments of the company on all service matters. To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers. To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs etc. To audit new dealership for approving it for commissioning Conducting service audits periodically as per the company norms Product training of the dealer, workshop manager service mechanics Experience 3 to 6 yrs experience in Tractors service Industry Preferred Qualifications B. Tech/B. E/Diploma General Requirements
Posted 2 weeks ago
3.0 - 5.0 years
3 - 5 Lacs
Noida
Work from Office
Job Title: Assistant Manager Key Responsibilities: Team Management: Lead and supervise the customer support team to ensure high performance. IVR System Optimization: Monitor and improve IVR call flows for better customer experience. Performance Tracking: Analyze key metrics like Average Handle Time (AHT) and First Call Resolution (FCR) . Training & Development: Coach team members on IVR handling and customer service best practices. Customer Experience Management: Address escalations and improve resolution times. Workforce Planning: Forecast staffing needs based on call volume trends. Process Improvement: Implement strategies to enhance IVR efficiency and reduce customer wait times. Stakeholder Communication: Coordinate with internal teams for seamless operations. Technology Utilization: Leverage IVR and AI tools to optimize customer interactions. Perks and benefits Competitive salary with attractive incentives. Career growth opportunities. Training and skill development programs. Health and wellness benefits. If you are an energetic and ambitious professional looking to grow in a dynamic sales role, we encourage you to apply! We look forward to hearing from you!
Posted 2 weeks ago
5.0 - 7.0 years
2 - 6 Lacs
Mumbai, Hyderabad, Delhi / NCR
Work from Office
Sales Executive Automotive Lubricants Locations: Multiple Cities, India | Experience: 5-7 Years Key Responsibilities: Achieve monthly/quarterly sales targets for lubricant products in assigned territories. Build and nurture relationships with distributors, retailers, and automotive workshops. Conduct product training sessions and demos to highlight technical advantages. Monitor competitor activities and market trends to identify growth opportunities. Prepare detailed sales reports and forecasts using CRM tools. Qualifications: Bachelors degree in Business, Marketing, or Engineering. 57 years of field sales experience in the automotive sector (lubricants preferred). Strong negotiation skills and fluency in English + regional language(s). Proficiency in CRM software (e.g., Salesforce) and MS Office. Willingness to travel up to 70% within the territory. Perks: Competitive salary + performance-based incentives. Comprehensive health insurance and career development programs. Exposure to global best practices and cutting-edge products.
Posted 2 weeks ago
5.0 - 10.0 years
0 - 0 Lacs
Gurugram
Work from Office
Here is the Job Description: Job Title: Training Consultant - Manufacturing Excellence Pharma Industry Location: Gurugram Freelancing Requirement: Efficiency Mindset: Lean principles, VSM, ToC, Lean tools, FIPs/SGAs/Kaizen methodology for improvement, DMAIC, 7QC SMED methodology DMT/PACT/Cando Teams Productivity measurement and improvement Day-to-day performance monitoring and problem-solving through daily management. Introduction to Maintenance strategy and execution Digital Maturity Customer Centricity: VoC, SLA Customer Complaint Management Culture of RCA / CAPA / Horizontal Deployment 5S Behaviors: 5S training Floor visit to create 5S zones
Posted 2 weeks ago
4.0 - 8.0 years
2 - 3 Lacs
Bhilai, Raipur
Work from Office
Developing and Delivering Training Programs*: Assessing and Improving Training Effectiveness* Coaching and Mentoring*: Staying Current on Industry Trends*: Collaborating with Sales Leadership*: Required Candidate profile 1. Working closely with sales managers to align training efforts with business goals. 2. Contributing to the overall sales strategy and success.
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Jaipur
Work from Office
Roles & Responsibilities :- Deliver app based training step by step and to make employee understand the working of same through dummy login. Conduct comprehensive training sessions focused on collection. Travel across operational states to organize and facilitate training sessions. Prepare, consolidate, and maintain training reports and dashboards across all regions (PAN India), tracking attendance, completion, and effectiveness. Organize and deliver virtual training programs, including scheduling, content dissemination, and participant engagement across states. Design and roll out training-related surveys to evaluate content relevance, trainer effectiveness, and learner satisfaction. Prepare actionable insights based on survey results. Conduct follow-up calls with employees and buddies to gather structured feedback, ensuring continuous improvement of the onboarding experience. Track and analyze business outcomes for employees who have undergone training, measuring performance improvements and identifying gaps.
Posted 2 weeks ago
3.0 - 8.0 years
3 - 8 Lacs
Hyderabad
Work from Office
Process Trainer /Soft skills Trainer BPO TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have International Tech Support process exp then Call/Whtapp cv to Amit 8178259405 Neha 8287267407
Posted 2 weeks ago
4.0 - 5.0 years
6 - 7 Lacs
Kolkata
Work from Office
Job Summary Acknowledgement of Customer Complaints and responding them properly either through mail or call. Must visit customer site on need basis and resolve the issue with minimum supervision. Reporting of Line/Field Complaints from OEM/Body Builder/ Dealer and report to category manager. Registering the same in SAP accordingly. Wise enough to take warranty decisions as per policy. He should be able to conduct product training to customers and frequent interaction to minimize communication and build strong relationships. Management of Channel Partner effectively to control their service team to attend to the complaints on time and close the complaints. Partner Claim settlement at month end as per policy guidelines. Service claims to be signed off monthly and send the hardcopy to PSM of TH for credit adjustment. . Follow up with concerned team for dispatching warrantable failed parts from site to factory. Closely monitor for Analysis and tracking those till final credit settlement. Joint Investigation and MOMs Sign Off for Field /Line Complaints with OEM/ Dealers at monthly basis. Reporting the same to category manager. Must be well versed with Basic knowledge of SAP, MS Office and computer literacy. He should be willing to take further Business Development and Market Intelligence Tracking product performance of Prototypes/modifications and feedback on product improvement from day-to-day experience. Tracking of competitor performance. He has to Visit to OEMs, Dealers, Fleet Owners and conduct filed campaign in association with regional channel partner for business development. Eligibility Criteria: He must be diploma in mechanical stream of science. Good with linguistic ability with command over English and Assamese language. Ready to travel to remote sites extensively as the nature of job demands it. Well versed with regional restrictions and legal issues of Northeast. Should have 4-5 years experience in related fields. Construction equipment/Automobile would be preferred.
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Mohali, Chandigarh
Work from Office
Roles and Responsibilities Design and deliver training programs for process trainers, focusing on Marathi and Gujarati languages. Develop and maintain high-quality training materials, including presentations, manuals, and online resources. Collaborate with subject matter experts to create engaging and interactive learning experiences. Evaluate the effectiveness of training programs through feedback mechanisms. Conduct needs analysis to identify skill gaps and develop targeted training solutions. Desired Candidate Profile 2-7 years of experience in BPO industry or related field (process training). Strong knowledge of Marathi/Gujarati language (written & spoken). Experience in designing OJT/TTT/Classroom Training/Online Training/Product Training/Customer Service Training/Voice Process/BPO Process/BPO Domestic. Also you can share the resume on this mail id : lovisha.ahluwalia@teleperformancedibs.com
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
Service Delivery Trainer Bengaluru, India Get to know Okta Okta is The World s Identity Company. We free everyone to safely use any technology anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We re building a world where Identity belongs to you. The Partner Enablement team at Okta is responsible for equipping our Field Team and Partners with the knowledge, tools, and resources needed to succeed. We create, deliver, and manage training programs that drive understanding and adoption of Okta s innovative identity and access management solutions. Our mission is to empower every learner to maximize the value of Okta s platform and services. The Service Delivery Trainer Opportunity Reporting to the Manager, GSI Enablement, this role will develop and deliver training programs to ensure seamless deployment and adoption of Okta solutions. The Service Delivery Trainer will leverage their technical enablement and deployment experience to provide our customers and partners with best-in-class training, enabling them to deploy Okta successfully. This role requires in-person onboarding and travel to our San Francisco, CA HQ office during the first week of employment. What You ll Be Doing Delivering technical training sessions to GSI partners focused on deploying and managing Okta solutions. Designing, developing, and maintaining training materials, including presentations, hands-on labs, and virtual learning modules. Collaborating with cross-functional teams to ensure training aligns with product updates and best practices. Partnering with deployment teams to understand challenges and create targeted training programs to address skill gaps. Gathering feedback from learners to continuously improve training effectiveness and content quality. Managing logistics for training sessions, including scheduling, registration, and follow-up communications. What You ll Bring to the Role & What We re Looking For 3+ years of experience in technical enablement or training, preferably with a focus on SaaS or identity solutions. Hands-on experience deploying Okta or similar identity management solutions. Proven ability to design and deliver engaging, technically complex training programs to diverse audiences. Excellent communication and presentation skills with a knack for making technical topics accessible. Strong collaboration skills and the ability to work across multiple teams and functions. Familiarity with instructional design principles and adult learning methodologies. Additional Experience That We Value Okta certifications (e.g., Okta Certified Administrator, Okta Certified Professional). Experience with deployment tools and methodologies. Proficiency with virtual training platforms and e-learning development tools. Background in managing customer or partner onboarding programs. Experience working with global teams and scaling training programs internationally. #LI-CS7 What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Fostering Diversity, Equity, Inclusion and Belonging at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/ . Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/ . U.S. Equal Opportunity Employment Information Read more Individuals seeking employment at this company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. When submitting your application above, you are being given the opportunity to provide information about your race/ethnicity, gender, and veteran status. This information helps us support or diversity, inclusion, and belonging efforts, as well as maintain fair and equitable hiring practices. Completion of the form is entirely voluntary . Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. 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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Pay Transparency Okta complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here . Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. 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This survey should take about 5 minutes to complete. Okta The foundation for secure connections between people and technology Okta is the leading independent provider of identity for the enterprise. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With over 7,000 pre-built integrations to applications and infrastructure providers, Okta customers can easily and securely use the best technologies for their business. More than 19,300 organizations, including JetBlue, Nordstrom, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers. Follow Okta Apply
Posted 2 weeks ago
2.0 - 7.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Boduppal, Hyderabad Enhancing the skills and knowledge through training programs, focusing on product knowledge, selling & soft skills, and internal coordination & employees are well-equipped to provide exceptional service and achieve sales targets.
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Ahmedabad
Work from Office
The role will oversee the operations related training for different functions First Mile, MidMile, Last Mile, FTL Operations, LTL Operations. The core focus will be on performance related metrics training, job role related scheduled curriculum training and induction training. The role also demands superior analytics acumen to identify areas / facilities which require extra emphasis on training. The Manager Training will research, design, develop, deliver, and evaluates training initiatives that promote people capabilities throughout the organization. This role also monitor the effective roll out of training via 300+ Ops Coaches in the network. 1. Oversee the training team of Delhivery Academy by ensuring all the trainers achieve the KPIs set by the organization. 2. Plans and coordinates all onsite and virtual training activities of the Ops staff (frontline to middlemanagement) to include resource, calendar and venue coordination, facilitator preparation, material preparation and/or other logistics related items. Ensures training records are maintained. 3. Designs and delivers training - both face to face and virtual training within time and budget constraints. Working with stakeholders and subject matter experts (SME's) to make the training more relevant to the business objective. 4. Monitors and evaluates training programs effectiveness, success, and outcome periodically. 5. Plan, conduct and oversee Ops metric focused on-the-job coaching and scheduled training to improve the performance of Ops facilities First Mile, Middle Mile, Last Mile, Returns, FTL Ops, LTL Ops, Fulfillment Ops. 6. Manages and oversees the learning management system (LMS) learning experience; analyze learner performance and engagement. Work with team to enact any needed improvements or changes needed. 7. Conducts effective induction and orientation sessions. 8. Communicates with key stakeholders to obtain knowledge and understanding of business needs and operations. 9. Other duties and responsibilities as determined by Head Delhivery Academy 10. Travel extensively (PAN India) to various Delhivery facilities as and when required Interactions with Internal and External Stakeholders - This role will interact with both internal and external groups. Responsibilities are multi-faceted, working with Ops Functional and Regional Heads, Academy Content Team, Control Tower Team, Tech, Data Teams, third party e-Learning Platform providers, National Skill Development Council etc. Education & Work Experience - 1. MBA preferred (Basic Education level Bachelors Degree) 2. Certificates in Training domain preferred 3. Knowing the regional language is a must
Posted 2 weeks ago
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