492 Product Training Jobs - Page 9

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Content Moderation.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Med & Scientific Writing, Regulatory Ser.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs About the Role & Team: Join the Lanes Evaluation team at Google Maps and play a crucial role in shaping the future of navigation! Our objective is to significantly improve Google Maps data quality, enhance user experience, and drive future innovations related to lane-level information. As a Data Quality Analyst, you will be at the forefront of this mission, rigorously testing hypotheses, resolving complex data quality issues, performing in-depth data analysis, and continuously refining evaluation workflows and policies through expert operation and insightful analysis. Responsibilities: Hypothesis Testing & Validation: Design and execute tests to validate hypotheses aimed at enhancing lane data accuracy, completeness, and overall user experience. Issue Resolution: Investigate, diagnose, and solve complex quality issues pertaining to Google Maps lane data, ensuring high standards of accuracy and reliability. Data Analysis & Insight Generation: Perform comprehensive data analysis on lane-related datasets to identify trends, patterns, and anomalies, deriving actionable insights for quality improvement and product development. Evaluation & Enhancement: Conduct targeted evaluations to pinpoint areas for process, policy, or product enhancement within the lane data domain. Research & Development: Undertake secondary research to explore potential avenues for expanding and improving existing lane evaluation workflows, operational policies, and reference materials. Root Cause Analysis (RCA): Develop and deliver detailed RCA reports, particularly for ML/Hypothesis Model testing outcomes, to understand underlying causes of data discrepancies or model performance issues. Feedback Integration & Adaptation: Actively understand and incorporate product feedback, realigning evaluation objectives and strategies to meet evolving product needs and user expectations. Skill set requirement: Essential Skills - Must have Meticulous attention to detail. Analytical and problem-solving abilities. Ability to think critically and organize tasks based on the goal of the work Self driven individuals who can identify and implement efficiencies in any task Agile mind quickly grasps, adapts seamlessly to evolving environments Understanding of product functionality from a user's viewpoint. Fundamental comprehension of automation and its workflows. Basic documentation and reporting skills. Capacity to detect inconsistencies and underlying reasons in data. Ability to identify and understand process and workflow gaps Desired Skill Set - Should have Product and operational expertise within Google Maps. Optimization strategies and meticulousness in data handling. Expertise in Google Maps products, features, and workflows. Familiarity with GDO tools, workflows, and processes. Understanding of relevant policies and regulations. Knowledge of core product objectives and consumer requirements. Experience in Spatial Data Validation techniques. Ability to navigate Googles internal tools and processes Experience in performing Root Cause Analysis (RCA) and deriving actionable insights. Graduation is Mandatory. Only Freshers are eligible for this role Advanced Skills - Good to have Sophisticated analytical methods and cognitive abilities for independent decision-making. About You: You are passionate about data quality and its impact on user experience. You thrive in dynamic environments, enjoy solving complex puzzles, and are always looking for ways to improve processes. You are a collaborative team player who is eager to learn and contribute to a mission-driven team. You are keen on developing your skills in decision-making, deepening your process and product expertise, and strengthening your ability to conduct impactful analyses that drive real-world improvements. Mandatory Skills: Geographic Information Systems(Maps) .

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices Mandatory Skills: Training (Ops).

Roles and Responsibilities Design and deliver training programs for international voice process teams, focusing on soft skills, accent reduction, customer service, sales, and product knowledge. Develop and maintain relationships with clients to understand their requirements and preferences for training delivery. Collaborate with subject matter experts to create engaging and effective learning materials. Monitor the effectiveness of trained employees through evaluation metrics such as quality scores, call audits, and feedback from customers. For further information kindly connect with- Simran Rana - 9137514621

QUALIFICATIONS, EXPERIENCE AND SKILLS 5+ years experience, preferably working in the logistics business domain, as and Onboarding/Implementation Specialist/Consultant for a Multi-National Organization Demonstrated ability to successfully implement Freight Forwarding or ERP or any Business software such TMS (Transport Management Systems), WMS (Warehouse Management Systems), Market Access, Fulfilment systems or similar B2B products at multiple Business units. Educational background in BE or BTECH and having completed the course with at least First class from a leading University. Deep knowledge and expertise of different Implementation/Onboarding phases and processes Excellent written and verbal communication skills. Understanding various cultures globally is key. Demonstrated ability in understanding client requirements, product features and performing fit-gap analysis mapping the client requirements to product. Experience working with agile software development teams in distributed locations with a mix of on and on-offshore resources. Preferably to have prior experience in preparing sophisticated training courses on user interactions with software. Ability to function professionally at a high level in a fast-paced environment with multiple projects, deliverables, deadlines, and stakeholders. Highly accountable and team oriented with ability to work cross-functionally. Ability to work independently with minimal supervision. Effective interpersonal skills, including verbal and written communication. KEY ACCOUNTABILITIES • Configure a client/branch in these products as per provided configuration processes and help in timely UAT and Go-Live.• Understand Business requirements, conduct Product demonstrations and walkthroughs, perform Fit Gap analysis, perform User training, prepare/execute UAT scenarios, Go-Live preparation, support Go-Live and provide Post-Go-Live Hypercare support• Help prepare detailed Onboarding plans (covering activities such as Product demonstrations, Product Configurations, Document templates preparation, Hypercare etc.) with Onboarding Lead/Professional Services Manager and execute them to onboard multiple internal/external sites in parallel.• Help in preparation and review of Product User manuals to be used as part of Business user training.• Develop documentation and training materials for the team, as well as for the customers. Maintain repository of product training videos and materials. Maintain up to date backups of all courses and relevant materials.• Conduct online or in-person training sessions with customers and partners, as required. Own the process to gather requirements for new courses and work in tandem with other teams to develop necessary materials to train customers, partners, and employees.• Maintain Learning Management System (LMS), as well as any other software required for training efforts (CRM, file sharing folders, etc.)• Collaborate with the business, product teams and software engineers to create and revamp training courses according to product updates. COMMUNICATIONS AND WORKING RELATIONSHIPS Internal: • Daily/Weekly interaction with Product Management, Program Management, Engineering and QA teamExternal: The ability to communicate effectively with external parties is essentials to successfully perform this role, Example of these external party include • External Vendors• Potential/ Live customer• 3rd party system integrations

Job Role: Strategically design and implement impactful training programs tailored to diverse audiences, ensuring high engagement and accessibility across multiple learning styles, experience levels, and delivery formats. Facilitate expert-led product training experiencesincluding live sessions, webinars, and in-person workshopsthat drive user proficiency, accelerate onboarding, and foster long-term product adoption. Maintain close alignment with product, engineering, and support teams to stay ahead of feature releases, roadmap updates, and user needs, translating technical insights into clear, actionable training content. Create and manage a comprehensive ecosystem of learning resources , including intuitive user guides, immersive video tutorials, and interactive e-learning modules, all designed to support continuous education and self-service learning. Continuously evaluate training effectiveness through data-driven performance metrics, participant feedback, and behavioral analytics, refining curricula and delivery methods to maximize knowledge retention and learner outcomes. Act as a proactive subject matter expert (SME) and trusted advisor, providing ongoing post-training support, resolving complex product inquiries, and championing user success across all touchpoints. Competencies: To perform the job successfully, an individual should demonstrate the following competencies: 3+ years of experience in technical training, with proven ability to engage diverse audiences Proficient in both Windows and Mac OS; working knowledge of internet technologies Skilled in simplifying complex technical concepts into engaging, user-friendly content Experienced in stakeholder collaboration to craft accurate, audience-tailored messaging Strong quality control orientation; adept at maintaining metrics to meet client standards Excellent facilitation, coaching, and feedback skills Flexible training style with adaptability across delivery formats Exceptional communication skillsboth written and verbal

Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance

Responsibilities: To coach new recruits on the floor, to design and deliver training programs specializing in current process and new process(s) as per the business requirement. Should have sound outbound sales experience. Customer: To deliver a 2 weeks induction course to the new employees following company training Manuals To gauge the post training performance of agents trained for 0-30 days period To be responsible for Process Training Yield To evaluate and provide feedback to the training manager on amendments to the training material To analyze the training needs, design and deliver appropriate programs and evaluate their success Trainers to regularly practice process to stay updated and ensure they are calibrated internally with other trainers and externally with clients To provide feedback to consultants on the quality of their work in line with Company policies and procedures To seek feedback proactively, from all staff, from all departments Critical Competencies: Solves Problem Communicates Effectively Demonstrates Collaboration Maintains Composure Outbound Sales Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should Collaborate with managers to identify and assess company training needs Utilize data analytics to pinpoint areas requiring improvement and development. Design and implement an effective training curriculum that meets organizational needs. Develop training materials, including module summaries, Train and guide new employees to ensure a smooth onboarding process. Develop monitoring systems to ensure all employees are performing their job responsibilities as per training. Contact HR:- 9449900627yamanurappa.kuri@telepeformancedibs.com

About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Google BigQuery. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance

About The Role : Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure 1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed

Role & responsibilities Training - Induction - New Recruits Refresher Training Skill Development Training Performance mapping related to knowledge. Communication skills and implementation. Preferred candidate profile Training degree / Certification Perks and benefits

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels.

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Position Overview Industry lead - Field Sales Trainer Functional Area: Ftech Function Related Activities/Key Responsibilities ~ Be the Go-To Person for Field/Product Training Needs for the entire Region/State. ~ Responsible for managing OJT for 50 ground sales teams ~ Assisting Sales team from end to end for sales Closures ~ Experience of engaging in Direct Sales, customer-facing roles ~ Owning Sales Performance for MoM on improving efficiency ~ Handling multiple LOBs - Process oriented along with sales efficacy ~ Sales (B2B) TrainingExposure can be advantage Corporate only + Excellent Communication Skills. ~ Good Content development and PPT creation skills ~ Should be comfortable with online-offline trainings ~ Prior exposure to Handholding and managing OJT Your Role at Large Qualification Requirements ~ Must have experience of HARD CORE SALES TRAINING and Sales Coaching. ~ Experience of engaging in Direct Sales, customer-facing roles. ~ Responsible for crafting a sales training program for new Salespeople ( onboarding program). ~ Travel Willingness. Open to travel from one location to another along with the sales team. ~ Develop new training content, modules, and resources to address evolving customer needs, industry trends, and product updates. ~ Must be Excellent in PowerPoint Presentation, preparing daily reports and different training tools. ~ Excellent Communication skills and interpersonal skills. ~ Participate in the Sales / Campaign/ Business Review meetings. ~ Produce a monthly report on the impact of sales training programs conducted. ( eg. Achievement of sales targets). ~ Should be good at creating and understanding data report ~ Report on impact of training programs (e.g. sales achieved) Pre-Requisites ~ Currently in a Sales Trainer Role . ~ Should be a seasoned sales trainer ~ Field training experience preferred ~ Comfortable in traveling. Apply over Job Post OR Drop your CV at : bhawana.yadav@in.experis.com

Process Trainer Exp- 3+ Years (2 yrs as Process Trainer) Loc- Gurgaon & Noida Pkg- Upto 6.5 lpa NP- 0 to 30 days max Nancy 8586914964 Nancy.imaginators7@mail.com

Customer Relations Executive (CRE) Jobs | 0 - 2 years | Coimbatore, Tamil Nadu(Full-time) Job: Customer Relations Executive (CRE) Job Description Position Title: Customer Relations Executive (CRE) Department: Client Relations Job Type: Full-time Location: Office-based (occasional travel to client sites) About the Role: We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. Key Responsibilities: * Onboard new healthcare clients and provide product training. * Build strong client relationships and ensure ongoing satisfaction. * Troubleshoot software issues and coordinate with support teams. * Conduct product demos, webinars, and workshops. * Gather client feedback to help improve our software. * Assist sales team with product presentations and client queries. Requirements: * Bachelors degree in Healthcare, IT, Business, or related field. * Experience with healthcare software, CRM tools, and client support. * Strong communication, training, and problem-solving skills. * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. Required Knowledge, Skills, and Abilities 06 Jun 2025 Coimbatore, Tamil Nadu 0 - 2 years https://www.tebs.com hr@tebs.com Job Nature: Full-time Whom we are looking for p Position Title: Customer Relations Executive (CRE) br Department: Client Relations br Job Type: Full-time br Location: Office-based (occasional travel to client sites) br /p p About the Role: br We are looking for a Customer Relations Executive (CRE) to manage relationships with healthcare clients and ensure successful onboarding, training, and support for our Hospital Information Management System (HIMS) software. You ll act as the main point of contact for clients, helping them get the most value from our solutions. br /p p Key Responsibilities: br * Onboard new healthcare clients and provide product training. br * Build strong client relationships and ensure ongoing satisfaction. br * Troubleshoot software issues and coordinate with support teams. br * Conduct product demos, webinars, and workshops. br * Gather client feedback to help improve our software. br * Assist sales team with product presentations and client queries. br /p p Requirements: br * Bachelors degree in Healthcare, IT, Business, or related field. br * Experience with healthcare software, CRM tools, and client support. br * Strong communication, training, and problem-solving skills. br * Knowledge of healthcare workflows and compliance standards (HIPAA, GDPR) is a plus. br /p

About Exly: Exly is an all-in-one business platform built for knowledge entrepreneurs, coaches, trainers & course creators to start, sell, market and manage their programs (courses, online sessions, consultations and workshops). Exly is a Y-Combinator backed start-up and has raised funding from Indias top VC funds. The company is founded by IIT Kharagpur / IIM Calcutta / BCG alumni. We are at the forefront of the Software-as-a-Service (SaaS) industry, revolutionising how knowledge businesses, coaches & trainers operate and thrive in todays digital landscape. With our cutting-edge solutions, we empower entrepreneurs to streamline their operations, enhance productivity, and achieve their business goals more efficiently. Website: www.exlyapp.com Key Responsibilities: Conduct product training sessions to help creators understand and use Exly s platform. Guide new users through the onboarding process , ensuring a smooth experience. Address queries and provide clear explanations of platform features. Collect feedback to improve training sessions and user experience. Benefits: We are using technology to solve some of modernitys most exciting and challenging problems. Work with us to be part of an incredible journey in a high ownership and a fast-growing environment. If you are an ambitious professional with a passion for SaaS and thrive in a fast-paced, collaborative environment, we want to hear from you! Work from Office Collaborative culture Vibrant and entrepreneurial work culture Healthcare insurance Career Growth opportunities

Roles and Responsibilities Design and deliver training programs for sales teams, focusing on product knowledge, selling skills, and soft skills. Conduct regular training sessions at assigned locations to ensure effective learning outcomes. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Monitor trainee progress and provide feedback to improve overall performance. Desired Candidate Profile M.Pharma degree from a recognized institution (Any specialization). 2-5 years of experience in Learning & Development or Sales Training role within Pharmaceutical industry. Excellent communication, presentation, and interpersonal skills; ability to engage audiences of varying sizes and levels. Job Location- Delhi (Nehru Place), Need to visit Modi Nagar(Our Training Centre Frequently) Interested Candidates can share their updated resume @ (himanshu.thareja@winmedicare.com)

Drive the customer onboarding experience by providing tailored solutions and best practices that create immediate value. Deliver engaging and effective product training for IT admins and end users, empowering them to maximize adoption and achieve success. Proactively address customer challenges and collaborate across teams to ensure a seamless onboarding experience. Qualifications What We re Looking For Customer-centric mindset: passion for simplifying complexities and delivering measurable value. Technical Expertise: