492 Product Training Jobs - Page 8

This role sits within the Marketing Division and focuses on driving the growth of Altura , a flagship product of Macmillan Education. The position involves close collaboration with cross-functional teams to enhance product positioning, customer engagement, and market performance. Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes Communication skills To effectively interact with customers and colleagues. Problem-solving skills To address customer issues and improve processes. Customer focus To understand customer needs and prioritize their satisfaction. Strategic thinking To develop and implement retention strategies. Digital Skills To be able to use and train customers on tech in teaching Attention to detail To ensure accuracy and consistency in all aspects of the role. Collaboration To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity To identify and address customer issues, and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions

This role sits within the Marketing Division and focuses on driving the growth of Altura , a flagship product of Macmillan Education. The position involves close collaboration with cross-functional teams to enhance product positioning, customer engagement, and market performance. Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes Communication skills To effectively interact with customers and colleagues. Problem-solving skills To address customer issues and improve processes. Customer focus To understand customer needs and prioritize their satisfaction. Strategic thinking To develop and implement retention strategies. Digital Skills To be able to use and train customers on tech in teaching Attention to detail To ensure accuracy and consistency in all aspects of the role. Collaboration To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity To identify and address customer issues, and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions

This role sits within the Marketing Division and focuses on driving the growth of Altura , a flagship product of Macmillan Education. The position involves close collaboration with cross-functional teams to enhance product positioning, customer engagement, and market performance. Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes Communication skills To effectively interact with customers and colleagues. Problem-solving skills To address customer issues and improve processes. Customer focus To understand customer needs and prioritize their satisfaction. Strategic thinking To develop and implement retention strategies. Digital Skills To be able to use and train customers on tech in teaching Attention to detail To ensure accuracy and consistency in all aspects of the role. Collaboration To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity To identify and address customer issues, and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions

. Risk Assessment and Underwriting - Underwriting decisions based on underwriting authority and specified individual policies/programs - Provide technical inputs and advisory to the market on emerging risks and changing scenarios -Review technical and complex proposal to offer effective solutions -Evaluate proposal thoroughly considering past claims/cases and assess conformance with underwriting guidelines -Conduct 360 degree review of risks along with any associated loss ratio; decide on standard terms and conditions for the proposal -Arrive at the quotes to covert accounts in our favor Premium Growth and Renewal retention - Develop relationships with broking RMs and IMDs - Negotiate terms & Ensure presence on accounts especially the high volume SME business - Advise clients and IMDs on products and covers -Visit the clients and IMDs; understand problem areas and issues / concerns -Provide guidance, if required and resolve any issues / concerns - analyze data to draw conclusions on performance and areas of opportunity Projects / Special Initiatives -Take up special projects / initiatives aimed at premium growth or strengthening the organizational processes & systems Product Training -Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any -Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner -Training Content Development for various training programs to be conducted . Manage centrally led underwriting and aid in central activities - BFL, Policy Bazaar and other web sales policies and partners - high volume and quick TAT - Manage and build pipeline for bundling business through various partners - Consolidate RI bordereaux for accurate cession and RI closings - Support in Audits - Support the global accounts team and take underwriting and cession decisions for global accounts- book size

Skill: Complex OpenText implementation, VIM , SAP Products Role: Product Lead Location: Kolkata, Hyderabad and Bangalore Budget: 40 LPA Experience : 12 to 18 yrs Job Description Capable of working on complex OpenText implementation projects while being client focused. Analysis of customers business requirements and objectives and capable to transform them into technical solutions. Produce Functional and Technical Design documentation. Analysis of existing systems and design validation. Overall solution and system design. Design of application and solution architecture, interface to customer and partner. Produce and/or work on customer facing proposals. Implementation of OpenText projects in collaboration with OpenText Project Manager. Provide solution management/leadership on assigned projects. Estimate effort and resource expertise required to feed into a project plan. Performance optimization, testing and tuning. Quality assurance of both OpenText and partner deliveries. Responsible for managing customer satisfaction of the technical solution. Provide advanced best practice product training after appropriate Open Text training and project experience. Provide mentoring of other consultants. Assures quality of individual and team deliverables. Active knowledge management and lessons learned preparation. Perform End of Project reviews for team members when required. Support optimization and continuous improvement programs.

Roles and Responsibilities Product Training for New joiners. Conduct new hire training. Conducting refresher training session & skill development programs Regular coaching as per training needs. Performance evaluation of trainees. Conducting Sales Training at regular intervals of time. Desired Candidate Profile Graduate with 3-6 years of experience as a trainer/sales or process trainer. Candidate should be open to travel. Should be presentable. Good communication skills & having good command on PPTs preparation. Candidate should be OK for 6 days working. Perks and Benefits Salary+Bonus+ Attractive performance incentive Interested candidates can email us at hrdelhi1@muthootgroup.com

Position Summary The Technical Instructional Designer is expected to define and document learning objectives, conduct research, and collaborate with subject experts, create/update instructional materialcourses, curriculum, student guides and training manuals. Job Responsibilities Training DevelopmentProduce meaningful product specific training materials for internal and external audiences that spans a wide range of technical users, Perform iterative updates to existing training material across the product platform, Write effective copy, instructional text, audio scripts/video scripts, Create visual, audio, and interactive learning solutions, Ability to skim through available technical content and identify opportunity for reuse Course design and/or planningAbility to create learning and instructional models that can be divided into courses, curriculum, student guides, and training manuals, Maximize adult learning methods, streamlining the structure and optimizing the course time for all training material, Excellent knowledge of learning theories and instructional design models Rapid Authoring tools (Articulate, Captivate), Video and audio editing (Camtasia, Adobe Creative Cloud tools like Premiere Pro, Photoshop, Illustrator), Experience with authoring and managing courses in an LMS. Understanding of tools used to create courses and trainings, Solid knowledge of course development software and at least one Learning Management System, Provide methods to track, plan, and create instructional content in an eLearning environment Education BE/B.Tech Master of Computer Application Work Experience The successful candidate must have a minimum of 4-years’ experience designing and creating professional technical product training content to optimize eLearning experiences. Technical writing and content Management experience for customer training purposes is a plus but is not required. Capable of managing and updating training content across multiple products. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Technical Competencies Problem Solving Communication Capability Building / Thought Leadership

Job Title: International Trainer BPO Location: Gift City Gandhinagar Shift: Rotational Shifts Week Offs: Rotational Experience Required: 2-5 years (in International BPO Training preferred) Educational Qualification: Graduation – Mandatory Job Summary: We are looking for a dynamic and experienced Trainer to deliver high-impact training sessions for our international BPO sales team. The ideal candidate will have a proven track record in training for outbound/inbound international sales campaigns and will be responsible for enhancing the performance and productivity of our front-line sales executives. Key Responsibilities: Conduct product training for new hires and tenured agents. Develop training modules, SOPs, and assessments tailored for international BPO sales. Monitor and evaluate training effectiveness through feedback and performance metrics. Identify training gaps through TNI (Training Needs Identification) and propose customized interventions. Coordinate with Operations and Quality teams to align training goals with business objectives. Provide floor support and refreshers as needed. Maintain training reports, feedback forms, and training logs. Requirements: Graduation is mandatory. Minimum 2 years of experience as a Trainer in an international BPO environment. Excellent communication, presentation, and facilitation skills. Strong knowledge of sales techniques, objection handling, and customer engagement strategies. Flexible to work in rotational shifts and week offs . Proficiency in MS Office (Excel, PowerPoint, Word).

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts \"train the trainers\" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards

Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts \"train the trainers\" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards

Overview : We are hiring for the System Sales Engineering (SSE) team/role for Gurugram location to support Lutron sales efforts by overcoming technical sales hurdles, educating our clients both internal and external, and by being a general source of technical knowledge to our sales team. The general knowledge spans from Lutron system products, systems, procedures, sales channels and go-to-market strategies, industry trends, market intelligence, codes and compliance, integration practices and protocols, IT and Networking, and bleeding edge technologies effecting the lighting, controls, shading, and intelligence building systems industry. Responsibilities : Conduct technical and product launch training / CEUs on new products, systems, features, market trends, etc. for Sales & Pre-sales team, specifiers, integrators, customers, A3E team members, interns, etc. Prepare & upkeep of technical documentation - such as competitive analysis, brand standards, IT requirements, App notes etc. Support new products and feature release through field testing via early adopters and beta sites. Become customer's voice through regional feedback collection & active participation in all ISSE feedback sessions with Product managers, core reviews, SSE summits. Customer demonstrations & in-field mock-ups for any custom request of Sequence of Operation or device/system functionality. Support CCR, API request, cyber security and IT compliance questionnaire requests from projects for your region. Continuous research & self-coaching to become subject matter expert (generalists). Joint sales call for technical meetings & presentations for key specifiers/customers/key accounts. Stay aligned to Lutrons culture and values: Be passionate Be flexible and adaptable to changing markets Be an innovative thinker Be customer focused Be ethical Qualifications: Bachelors degree in engineering with minimum a 60% and above or CGPA of 3/5 6-10 years of experience in the industry or equivalent with technical expertise in Lighting controls and IOT domain In-depth technical expertise in lighting and controls, IT, networking, cybersecurity, code compliance, green building, wellness standards, and sustainability. Excellent research skills to stay informed on market and industry trends. Excellent communication skills for collaborating with teams across India, the USA, and other regions. Proficient in delivering presentations and training sessions to large, high-profile audiences. Service-oriented mindset. High energy level with keen attention to detail. Strong organizational skills for working with global SSE, Engineering, and Product Management teams. Flexibility to work outside regular hours or on weekends as needed, with a standard 5-day workweek. Willingness to travel up to 70% within Pan-India and the Indian Subcontinent. Lutron Electronics position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth. This growth has in turn allowed the company to continue to invest in recruiting and retaining the best people we can find to service our customers. Continuous growth has also fueled our ability to constantly develop new technologies and new manufacturing processes that in turn drive the creation of new or better products and services. Lutron offers a competitive compensation and benefits package and a dynamic and professional work environment. We also offer continued growth through increased job responsibilities, courses offered through Lutron University and advancement opportunities. For more information, view our website at www.lutron.com

SUMMARY Hiring Graduate Freshers for a semi govt bank direct payroll for Business Development executive role, at Gujarat. Salary 13.5k monthly inhand. Graduate Fresher can only apply Location: JAMNAGAR, Ahmedabad , Rajkot , Gandhinagar Key Responsibilities: Handling and dealing with walk-in customers in the branch office Communicating, pitching, and making customers understand regarding SBI Health insurance Building and maintaining relationships with key customers and stakeholders Identifying and pursuing new business opportunities Providing product training and demonstrations to customers Meeting and exceeding sales targets Collaborating with cross-functional teams to achieve business objectives Visiting client locations for product information and deal closure Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both) + 3 yrs Diploma + B.Voc can apply (LLB/CA/Doctors/B.Ed/ Integrated Courses are not eligible) Graduate Fresher can apply Good communication skill required Apprentices having contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays

Job Purpose As a Business & Product Trainer, you will play a vital role in equipping our employees with the knowledge and skills necessary to effectively represent and promote our products, software and solutions. The primary focus of this role will be on providing product knowledge, sales techniques, and industry insights to enhance the capabilities of our sales and Advisors across verticals. Key Deliverables 1. Handholding the New employees, ensuring their productivity and focus on Attrition control 2. Conducting Training for internal Employees on products, process and skill development 3. Providing Training to the Employees especially Advisory & Sales 4. Sharing information about Equity, Derivatives, TPP, Commodities & currency 5. Engaging Trainees with eLearning and digital marketing It will require to travel to branches in Maharashtra region for training and when needed to other locations Desired Skill Set Subject Matter Expertise: Candidate should have a deep understanding and expertise in the broking industry, sales, marketing, leadership, communication, or any other business-related field. Strong Communication Skills: Clear and effective communication is paramount. They should be able to convey complex concepts in a simple and understandable manner, both verbally and in writing. Presentation Skills: The ability to deliver engaging and impactful presentations is crucial for a business trainer. They should be adept at using visual aids, multimedia, and interactive techniques to keep trainees interested and focused.

Role & responsibilities : 1. To conduct medical and marketing sessions of the assign brands. 2. To conduct sales topics related sessions. 3. To update and arrange required training material before the batch. 4. To assess candidates on set parameters. 5. To conduct activities for the improvement of trainees. 6. To ensure completion of administrative formalities. 7. To prepare complete report on every candidate attending training. 8. Partnering with Business to design Training strategies that establish business priority and enhance Field Force Productivity to deliver Organization objective i.e., 3 X5Y. 9. To follow and inculcate a sense of discipline and code of conduct as per the need of organization. Preferred candidate profile B. Pharma / Science Graduate with MBA (preferred but not mandatory). Sales experience and Pharma industry preferred

About the Company In February 2013, Namra Finance Ltd. became the first company in India to receive the long awaited "NBFC-MFI" (Non-Banking Finance Company - Microfinance Institution) License. This special category of NBFC was created by the RBI based on the Malegam Committee recommendations to serve the underserviced and the poor segment of India by providing Microfinance, or small income-generating loans at reasonable interest rate, collateral-free. Namra Finance is a wholly owned subsidiary of Arman Financial Services Ltd, and was formed for the sole purpose of demerging Arman's Microfinance operations into a separate entity for numerous regulatory and administrative purposes. The combined entity under Arman has a long standing positive track record and is a solid company with an attractive business mix of secured and unsecured lending products. On one hand it offers a very high rural and social support and on the other hand it delivers high commercial returns. Unlike many other MFIs and NBFC, we focus on controlled growth rather than irrational exponential growth. We are extremely conservative with our lending and follow very strict underwriting guidelines. Namra is a member of Microfinance Institutions Network (MFIN) and a member of Pradhan Mantri Mudra Loan Yojana.

SUMMARY Hiring Graduate Freshers for a semi govt bank direct payroll for Business Development executive role, at Andhra Pradesh Apply now! Salary 13.5k monthly inhand. Location: Kadapa, Guntur, Bhimavaram, Eluru Only 2021 to 2024 graduates Fresher are eligible for this role Salary: 13.5k monthly in hand Key Responsibilities: Handling and dealing with walk-in customers in the branch office Communicating, pitching, and making customers understand regarding SBI Health insurance Building and maintaining relationships with key customers and stakeholders Identifying and pursuing new business opportunities Providing product training and demonstrations to customers Meeting and exceeding sales targets Collaborating with cross-functional teams to achieve business objectives Visiting client locations for product information and deal closure Requirements Requirements: Age Criteria: 18 yrs-27 yrs Educational Qualification: Graduates (Tech, Non Tech Both) + 3 yrs Diploma + B.Voc can apply Graduate Fresher can apply Good communication skill required Apprentices having contracts with other organizations are not eligible Both Male & Female can apply 6 days working with 1 rotational week off Benefits Benefits Benefits - Salary + Incentives Allowances will be provided as per business Week offs / holidays as per Bank holidays

Key Responsibilities: Lead, manage, and mentor a team of corporate trainers. Design, implement, and evaluate training programs aligned with business goals. Ensure trainers are well-equipped with the latest industry knowledge and teaching methodologies. Develop training materials, workshops, and assessment frameworks. Conduct training sessions as needed and ensure consistent quality in delivery. Oversee and guide the Business Development team (BDEs/BDAs) to achieve sales targets. Develop and implement business strategies to expand market reach and revenue growth. Identify new business opportunities and partnerships within the IT EdTech sector. Collaborate with marketing and sales teams to drive lead generation and conversion. Build and maintain strong relationships with corporate clients and stakeholders. Align training programs with business development goals. Ensure smooth coordination between training and sales teams for seamless client onboarding. Monitor and analyze training effectiveness, sales performance, and team productivity. Stay updated with industry trends, competitor analysis, and technological advancements. Key Requirements: Bachelor's/master's degree in business, IT, Education, or related fields. 5+ years of experience in corporate training, sales, or business development in the IT/EdTech sector. Proven leadership experience in managing teams (trainers & BDEs/BDAs). Strong understanding of IT training programs, e-learning platforms, and corporate learning solutions. Excellent communication, negotiation, and interpersonal skills. Ability to strategize, implement, and drive business growth through training and sales initiatives. Proficiency in CRM tools, LMS platforms, and data-driven decision-making.

Hiring for Process Trainer Skills - Process Trainer, Training, process knowledge, Training Min 5 Years of Exp Salary up to 6.5 LPA Loc - Gurgaon Contact 8384030597 ( Richa ) email - richaimaginators83@gmail.com

Job Description - Sales Trainer Who We Are A brainchild of Mohan Lakhamraju, Arjun Nair, and Hari Krishnan Nair, Great Learning started off teaching Data Science to one batch of 28 believers in 2013. This year, with a community of more than 7600 mentors and expert faculty from industry and academia, Great Learning is catering to students from over 170+ countries. In these 11+ years, we have delivered more than 415 million hours of learning to 12 million+ learners, leading to several thousands of rewarding career transitions. Many of our programs have been consistently ranked No.1 in the country for years and this speaks volumes about the quality of work we do amidst such stiff competition in the market. Our university partners include MIT, Northwestern University, the University of Texas at Austin, Johns Hopkins University IIT Bombay, Great Lakes Institute of Management,and SRM University, with several others imminently joining us on the Great Learning Journey. We love our programs and we feel immense pride every time our graduates crack new jobs, new promotions, new roles and start new divisions or startups - but we are never satisfied and will never stop. Mission Statement - To enable career success in the digital economy (through transformational learning experiences Learn more about us and our journey so far: https://www.mygreatlearning.com/about-us Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin Why Join Us EdTech over the last few years has been growing steadily, and COVID has now amplified the focus which is resulting in much larger systemic changes that were long overdue. To put things into perspective, We have established ourselves as one of the best in the world in ed-tech space for professional education / upskill - Awarded as #1 Ed- Tech Startup in the year 2020. India’s EdTech market alone is poised to touch $3.5bn by 2022, and $10.4bn by 2025. Paid users for Skill Development courses are set to grow from 2.31mn users in 2020 to over 8.5mn users by 2025. Demand for new age skills like Data Science, AI, ML, etc., is growing exponentially, and universities worldwide are collaborating with EdTechs to deliver relevant programs. Great Learning has established its roots deeply in the Higher Education & Skill Development category, and is now growing rapidly with a technology-first approach. The Role Nurture, train, and motivate salesforce for ensuring organizational targets. Train new Learning Consultants (Inside Sales Professionals) by conducting orientation to the sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation with senior representatives. Evaluate sales team performance to ensure incorporation of taught techniques. Determine training needs by shadowing sales representatives; listening to calls conferring with sales managers. Develop individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. Report on training program effectiveness. Oversee training material and suggest improvements. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. requirements

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 46 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

Roles and Responsibilities Collaborate with cross-functional teams to design and deliver effective team training initiatives. Manage training management systems to track employee progress and ensure compliance with regulatory requirements. Provide product training to new hires and existing employees on insurance products and processes. Develop and implement process training programs for sales teams to enhance customer service skills. Conduct quality audits, monitor calls, and analyze data to identify areas for improvement.

. Risk Assessment and Underwriting - Underwriting decisions based on underwriting authority and specified individual policies/programs - Provide technical inputs and advisory to the market on emerging risks and changing scenarios -Review technical and complex proposal to offer effective solutions -Evaluate proposal thoroughly considering past claims/cases and assess conformance with underwriting guidelines -Conduct 360 degree review of risks along with any associated loss ratio; decide on standard terms and conditions for the proposal -Arrive at the quotes to covert accounts in our favor Premium Growth and Renewal retention - Develop relationships with broking RMs and IMDs - Negotiate terms & Ensure presence on accounts especially the high volume SME business - Advise clients and IMDs on products and covers -Visit the clients and IMDs; understand problem areas and issues / concerns -Provide guidance, if required and resolve any issues / concerns - analyze data to draw conclusions on performance and areas of opportunity Projects / Special Initiatives -Take up special projects / initiatives aimed at premium growth or strengthening the organizational processes & systems Product Training -Drive implementation of various training efforts in case of new / existing product launch in terms of premium calculation; product nuances, etc.; clarify doubts and resolve concerns, if any -Assess areas of improvement amongst the IMDs and provide effective training to them; address development issues / concerns and enable them to drive sales for the organization in an effective manner -Training Content Development for various training programs to be conducted . Manage centrally led underwriting and aid in central activities - BFL, Policy Bazaar and other web sales policies and partners - high volume and quick TAT - Manage and build pipeline for bundling business through various partners - Consolidate RI bordereaux for accurate cession and RI closings - Support in Audits - Support the global accounts team and take underwriting and cession decisions for global accounts- book size Roles and Responsibilities 16

Who We Are Applied Materials is the global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips- the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world- like AI and IoT. If you want to work beyond the cutting-edge, continuously pushing the boundaries of"science and engineering to make possible"the next generations of technology, join us to Make Possible® a Better Future. What We Offer Location: Bangalore,IND At Applied, we prioritize the well-being of you and your family and encourage you to bring your best self to work. Your happiness, health, and resiliency are at the core of our benefits and wellness programs. Our robust total rewards package makes it easier to take care of your whole self and your whole family. Were committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits . Youll also benefit from a supportive work culture that encourages you to learn, develop and grow your career as you take on challenges and drive innovative solutions for our customers."We empower our team to push the boundaries of what is possible"”while learning every day in a supportive leading global company. Visit our Careers website to learn more about careers at Applied. Key Responsibilities Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; may train during off shift and/or weekends as assigned. Project manage university partnership. Has general industry knowledge. Maintains product technical knowledge sufficient to prepare and present defined product courses; disseminates new information to staff; may complete certification on multiple platforms and/or processes to include safety modules; actively certifies others; establishes new certification requirements. Utilizes Technical Publications and System Business Units to improve technical documentation efficiencies; creates and augments documentation to fill gaps in released materials; evaluates instructor performance; trains others in standard course development process/Instructional System Design (ISD); responsible for course design approval. Provides technical expertise and troubleshooting skills to assist with system repairs; ensures system functionality can support course objectives; ensures all safety retrofits are installed on the training systems. Demonstrates knowledge and understanding of the technical training organization and operations and the AGS organization; informs customers of additional technical training courses/products available; assists in building customer relationships and selling technical training related products; provides input on customer issues/needs to determine future training opportunities. Provides coaching and leadership to other instructors; serves as mentor to less senior instructors for class delivery, technical development and certification; anticipates, prevents and resolves customer satisfaction issues. Manages multiple projects of diverse scope and complexity; directs project team members. Alpha Site support to Engineering in house or on an engineering tool provides review of ECOs; communication to the field. Supports GPS in the generation of docs. Develop new procedures and Best Known Methods. First chamber Build. Work with Engineering and Manufacturing; participate on New Product final test. Develop technical materials. Observe technical activities to determine operating procedure and detail. Interview personnel to become familiar with products & methods. Study tech docs to integrate a technology, operating procedure, production sequence and detail. Review published materials and recommends revisions. Communicates with BUs to obtain current product information for courses updates; represents technical training organization at divisional meetings. Functional Knowledge Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines Business Expertise Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market Leadership Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements Problem Solving Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information Impact Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies Interpersonal Skills Explains difficult or sensitive information; works to build consensus This role can teach PW(Precision workmanship) and general industry classes. The load for CE training will be very light initially, but the demand for university partnerships will be strong. This position should be able to do project manage university partnership. Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 20% of the Time Relocation Eligible: Yes Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

Lead NHT Batches: Onboard new hires with comprehensive product knowledge and essential sales skills. Product Expertise: Deliver engaging training on our diverse healthcare product range.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback 2 Self- Management Productivity, efficiency, absenteeism, Training Hours, No of technical training completed Mandatory Skills: Geographic Information Systems(Maps).