Sales Trainer

Job Title: Sales Trainer

Location: Ghatkopar

Experience required: 5-8 Years

About The Company :

through an online platform. With a focus on quality, aesthetics and ease of shopping, it caters to homeowners looking to transform their spaces with minimal hassle.

Key Responsibilities

• Develop and deliver training programs focused on luxury sales, client experience, and brand storytelling.
• Create modular training content for new hires, experienced sales professionals, and channel partners.
• Conduct sessions on consultative selling, negotiation, grooming, communication, and emotional intelligence to enhance HNI engagement.
• Ensure the sales team can articulate design aesthetics, craftsmanship, and material innovation with conviction and elegance.
• Conduct on-floor and experiential training, including mock client interactions, live demos, and client presentation simulations.
• Design personalized development plans for slow performers.
• Train on how to use marketing collaterals (catalogues, lookbooks, material kits).
• Train teams on grooming, body language, showroom etiquette, and luxury client hospitality.
• Create engaging scripts for leads from different platforms- walk-in, social media etc..

Key Skills & Competencies

• Strong communication and presentation skills with the ability to inspire and motivate.
• Deep understanding of luxury retail behaviour and HNI buying psychology.
• Exposure to interior design, architecture, or home dcor segments preferred.
• Ability to balance creativity with commercial impact in training design.
• High emotional intelligence, empathy, and people development mindset.

Qualifications & Experience

• Experience in luxury interiors, lifestyle brands, premium home dcor, or real estate preferred.
• Certification in Training / Coaching will be an advantage.
• Polished, articulate, and well-presented.
• 58 years of experience in sales training, learning & development, or luxury retail.
• Passionate about design, aesthetics, and client experience.
• Previous experience in Zoho CRM, would be an add on