We are seeking a highly motivated and intent-driven Field Operations Executive to join our team. The ideal candidate will take full ownership of driving walk-ins by identifying the right sources and high-potential areas, executing targeted local marketing activities, and exploring innovative ways to automate and streamline ground operations. Key Responsibilities: Identify high-footfall zones and potential target areas for outreach. Onboard and trainee professional partners for the new business line Drive local partnerships and collaborations to boost visibility and walk-ins. Execute on-ground campaigns and monitor their effectiveness. Explore automation and operational efficiency Track performance metrics and continuously optimize efforts. What Were Looking For: Min 6 months to 3 yrs experience in onground / field operations or sales Strong sense of ownership and accountability. Excellent communication and negotiation skills. Ability to work independently and deliver results in a fast-paced environment. Previous experience in field operations, field sales, or local outreach is a plus.

Role: Field Operations Manager About the Company Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind - Customer love: Build a platform that offers truly delightful and differentiated services Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood Technology first: Bring innovation and technology to an age-old industry About the Role & Team Field Operations Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, execution Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning What you'll do: Manage and lead a team of service professionals to ensure smooth day-to-day operations. Plan, monitor, and optimize field operations, ensuring adherence to SLAs, safety norms, and quality standards. Track and analyze operational KPIs (TAT, productivity, customer satisfaction, etc.), and take corrective actions as needed. Develop and roll out SOPs, training, and audit mechanisms to enhance operational efficiency and reduce service errors. Handle on-ground escalations and ensure timely resolution of customer or partner grievances. Recruit, train, and mentor field staff; create a high-performing and motivated team. What we need: Sharp and hungry professionals willing to go above and beyond to create impact 6 months -2 years of work experience Proficient in advanced Excel/ SQL/Tableau/Power BI Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground. Hustle and get things done attitude At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

About the Team The People Success Team team at Urban Company is responsible for driving employee development initiatives, learning and growth programs, and promoting a culture of diversity, equity, and inclusion (DEI). This team collaborates closely with business leaders to design and implement strategies that nurture talent, align development with business goals, and foster an inclusive workplace environment. About the Role As the People Success Partner, you will be responsible for driving and executing key talent development and DEI initiatives at Urban Company. In this role, you will work closely with business leaders and the HR team to design and implement programs that foster leadership development, enhance learning experiences, and promote a culture of inclusion. You will also oversee the end-to-end execution of learning programs, DEI strategies, and career development pathways for employees. This role requires a passion for talent development, a keen understanding of the business needs, and an ability to lead cross-functional teams to create impactful learning experiences and organizational programs. You will play a critical role in shaping the learning culture and supporting Urban Companys growth through people-centric strategies. What You’ll Do: Talent Development Strategy : Work closely with business leaders to design and implement leadership development programs that align with company objectives. Learning & Growth : Build, manage, and execute learning and development programs that address skill gaps and foster a culture of continuous learning across the organization. Diversity, Equity, and Inclusion (DEI) : Lead DEI initiatives to ensure an inclusive and diverse workplace. Collaborate with teams to design programs that support underrepresented groups and promote equity in career advancement. Stakeholder Collaboration : Collaborate with HR, business leaders, and other internal teams to identify key development needs and design customized learning solutions. Program Management : Oversee the execution of talent development programs, including leadership workshops, mentorship initiatives, and DEI-focused events. Employee Engagement : Lead initiatives that drive employee engagement through development opportunities, career progression, and a sense of belonging within the organization. Data-Driven Decision Making : Utilize data and feedback to continuously improve talent development and DEI programs, ensuring they align with both employee needs and business objectives. This Role Is Right for You If: You have 2-3 years of experience in talent management, learning & development, or diversity and inclusion, preferably in a fast-paced, high-growth environment. You have a strong background in project management and can handle multiple initiatives at once with a focus on execution and results. You have experience working closely with business leaders to design and implement talent development programs that align with organizational goals. You are passionate about DEI and have a track record of implementing programs that promote inclusivity and diversity in the workplace. You possess excellent communication and interpersonal skills to collaborate effectively with diverse teams and influence change. You are highly organized, detail-oriented, and have the ability to manage multiple projects simultaneously. You are a self-starter with a proactive approach, able to work independently and manage competing priorities. Why You Should Join Us At Urban Company, you’ll be part of a fast-growing, dynamic team that’s making an impact in an ever-evolving industry. You’ll have the opportunity to drive meaningful change and contribute to shaping our organizational culture, while working alongside passionate colleagues in an innovative environment.

About Urban Company Urban Company is Indias leading tech-enabled home services platform, offering a range of services including beauty, wellness, appliance repair, cleaning, and more. Our newest vertical, Insta Help, is designed to address urgent home service needsfast, reliable, and on-demand. As we scale this category across cities, were looking for a driven and hands-on BTL Marketing Executive to lead our on-ground marketing efforts. Role Overview This role involves the planning and execution of Below-The-Line (BTL) marketing strategies for the Insta Help category. Youll be responsible for increasing brand visibility, acquiring new customers, and building strong local partnerships through innovative and localized marketing campaigns. Key Responsibilities 1. On-ground Marketing & Activations Plan and execute BTL campaigns tailored to the Insta Help category. Set up and manage kiosks, apartment activations, and in-market stalls. Drive hyperlocal marketing initiatives in residential societies and commercial zones. 2. Branding & Visibility Deploy hoardings, banners, standees, and other print/digital collateral in key footfall areas. Oversee implementation and quality control of all marketing materials on ground. 3. Vendor & Partner Management Identify and onboard local vendors and agencies for marketing execution. Coordinate with print, fabrication, and deployment teams to ensure timely rollouts. Negotiate pricing and manage budgets efficiently. 4. Community Engagement & Local Partnerships Engage with RWAs, resident groups, and shop owners for brand activations and events. Build partnerships with local vendors for mutual promotion. 5. Campaign Tracking & Optimization Monitor performance of BTL campaigns through field visits and feedback. Analyze ROI and suggest improvements for future campaigns. Share regular reports and market insights with internal stakeholders. Required Skills & Qualifications 1-5 years of experience in BTL/field marketing, preferably in consumer services, FMCG, or startups. Strong understanding of hyperlocal marketing, vendor management, and community engagement. Energetic and proactive with strong execution and multitasking abilities. Excellent communication and negotiation skills. Prior experience in handling kiosk setups, local activations, and residential marketing is a plus. Why Join Us Be a part of a fast-paced, high-growth team launching a core category. Work with autonomy and ownership on the ground. Performance-based incentives and career growth opportunities. Direct impact on category growth and brand presence.

About Urban Company Urban Company is Indias leading tech-enabled home services platform, offering a range of services including beauty, wellness, appliance repair, cleaning, and more. Our newest vertical, Insta Help, is designed to address urgent home service needsfast, reliable, and on-demand. As we scale this category across cities, were looking for a driven and hands-on BTL Marketing Executive to lead our on-ground marketing efforts. Role Overview This role involves the planning and execution of Below-The-Line (BTL) marketing strategies for the Insta Help category. Youll be responsible for increasing brand visibility, acquiring new customers, and building strong local partnerships through innovative and localized marketing campaigns. Key Responsibilities 1. On-ground Marketing & Activations Plan and execute BTL campaigns tailored to the Insta Help category. Set up and manage kiosks, apartment activations, and in-market stalls. Drive hyperlocal marketing initiatives in residential societies and commercial zones. 2. Branding & Visibility Deploy hoardings, banners, standees, and other print/digital collateral in key footfall areas. Oversee implementation and quality control of all marketing materials on ground. 3. Vendor & Partner Management Identify and onboard local vendors and agencies for marketing execution. Coordinate with print, fabrication, and deployment teams to ensure timely rollouts. Negotiate pricing and manage budgets efficiently. 4. Community Engagement & Local Partnerships Engage with RWAs, resident groups, and shop owners for brand activations and events. Build partnerships with local vendors for mutual promotion. 5. Campaign Tracking & Optimization Monitor performance of BTL campaigns through field visits and feedback. Analyze ROI and suggest improvements for future campaigns. Share regular reports and market insights with internal stakeholders. Required Skills & Qualifications 1-5 years of experience in BTL/field marketing, preferably in consumer services, FMCG, or startups. Strong understanding of hyperlocal marketing, vendor management, and community engagement. Energetic and proactive with strong execution and multitasking abilities. Excellent communication and negotiation skills. Prior experience in handling kiosk setups, local activations, and residential marketing is a plus. Why Join Us Be a part of a fast-paced, high-growth team launching a core category. Work with autonomy and ownership on the ground. Performance-based incentives and career growth opportunities. Direct impact on category growth and brand presence.

About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Key Responsibilities: • Identify high-footfall zones and potential target areas for outreach. • Onboard and train professional partners for the new business line. • Drive local partnerships and collaborations to boost visibility and walk-ins. • Execute on-ground campaigns and monitor their effectiveness. • Explore opportunities to improve automation and operational efficiency. • Track performance metrics and continuously optimize for better results. What We're Looking For: • 6 months to 3 years of experience in field operations, on-ground marketing, or field sales. •Strong sense of ownership, accountability, and a results-oriented mindset. • Excellent communication and negotiation skills. • Ability to work independently in a fast-paced and dynamic environment. • Previous experience in BTL marketing, local outreach, or similar roles is an advantage. NOTE : Apply only if you are interested for Field Sales role.

About the job As a Relationship Manager for Premium Projects, you will be responsible for the timely delivery of the project with spectacular quality. You will be the SPOC for the customer and will be responsible to maintain a good customer experience throughout the project timeline in the partial design & complete execution stage till handover. What You'll Do: Customer Relationship Management: Act as the single point of contact for customers throughout their home beautification journey, ensuring a seamless and personalized experience. Consultative Sales: Understand customer needs and present appropriate beautification offerings, guiding them through the selection process and driving end-to-end sales conversion. Project Oversight: Manage the execution of home beautification projects, coordinating with internal teams and service professionals to ensure timely and high-quality delivery. Team Coordination: Lead and supervise a team of service professionals, ensuring alignment on project goals, timelines, and customer expectations. Quality Assurance: Monitor all aspects of service delivery to maintain high standards of quality and customer satisfaction across every touchpoint. Problem Resolution: Address and resolve any customer concerns or project-related issues promptly and effectively to ensure a positive customer experience. Performance Tracking: Maintain accurate records of customer interactions, project progress, and sales metrics to support continuous improvement and business growth. What We Need: Keen to work in the home decor and beautification space Should be excited for an on-ground role Excellent interpersonal and communication skills Proactive and capable of prioritizing work Extremely high level of ownership and learning aptitude

About the Finance team: Our Finance team plays a pivotal role in the companys success. The team broadly consists of two sub-functions: Financial Controllership and Business Finance. This is a role in the Product Finance vertical, you will collaborate closely with our international businesses, utilizing your analytical prowess to support decision-making, drive financial planning, and optimize resource allocation. With our international markets being some of the biggest bets of Urban Company. This role is critical for building a strong financial foundation for our new markets and driving sustainable growth in this exciting entrepreneurial journey. About the Role : MIS Closure: Monthly closing of books and MIS by 2nd calendar day of subsequent month. Reconciliations and Controls: Manage all vendor reconciliations and set up strong controls around this process. Audits: Getting internal and statutory audits done for respective areas. GL Hygiene: Driving financial hygiene on the quality of General Ledgers Budget vs Actual: Compare Monthly Budget vs Actual Financial Data and provide reasons for variances. Cost Saving & Revenue assurance: Continuously monitor the data for any costs being off than what was planned and there are no revenue leakages. Inventory Management: Setting up processes and controls to manage Inventory sales and purchases, optimum DOI & Working Capital, recovery of dues and its accounting. Designing Business processes: Required to take lead in setting up the process for new Business lines and unstructured existing Business Practices which are compliant from Legal, tax & Accounting Lens. Stakeholder Management: Working with different Stakeholders across geos for process improvement, query management and ongoing issue discussion. Requires end to end liaising with stakeholders What we’ll need: Past experience of working on inventory and working capital management would be preferred. CA with 1-2.5 years of work experience in Big4s (Financial due diligence)/ Industry in a similar role. Strong analytical skills and a data-driven decision-making mentality Strong business acumen to understand the business requirements Prior experience of working for a consumer tech startup will be a plus. SQL knowledge shall be an added advantage What we’d love: Ability to run mandates autonomously and with minimum supervision. Ability to strategize and assess potential risk. Ability to coordinate with different business teams, senior management, and external counsel on multiple mandates. Excellent communication and presentation skills. Attention to detail. Folks you will work with: We understand that the people you work with and learn from is the single most important determinant of how much you enjoy working at a place. In fact, this defines the culture in many ways. What can you expect: A great work environment with massive ownership and growth opportunities. Work closely with the founding and the leadership team on key projects. Execute highly scalable applications & implement best. Latest tools and technology to get things done provided by the company Health insurance benefits for our employees and their family Growth opportunities within UC via our robust internal mobility program Competitive rewards and benefits.

About the Company: Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. The Native RO category by Urban Company is a specialized vertical focused on delivering premium water purifiers. It addresses the growing need for high quality and reliable water purifiers, ensuring customers have access to clean, safe, and healthy drinking water. With a commitment to quality, reliability, and customer satisfaction, this category is designed to simplify the complexities of the water purifier industry. The Native RO category sets itself apart by combining technical expertise, high-quality parts, and a customer-centric approach. About the Role: As a Category Manager for the Native team , you will play a pivotal role in scaling the category by developing and executing comprehensive business strategies. You will own category performance, oversee business planning, and drive initiatives to meet growth targets. Working closely with cross-functional teams, you will identify opportunities to optimize processes, improve service quality, and deliver an unparalleled customer experience What you'll do: Solve for structural problems at a central level to speed up the growth of the category Own analytical projects to solve different types of business problems Service Partner Enablement: Collaborate with the operations team to onboard, train, and empower service partners to deliver high-quality services Enable on-boarding of great service professionals in the category Institutionalize service delivery norms and set centralized processes for the category Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects Work with the marketing team to generate customer requests and improve demand What we need: Sharp and hungry professionals willing to go above and beyond to create impact 1 to 3 years of work experience from Tier 1 or Tier 2 institutes Bachelors degree is mandatory Ability to work in an environment that is fast paced, requires solving ambiguous problems and highly outcome oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on ground. Strong analytical skills Hustle and get things done attitude What can you expect: A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role. Energy and hustle of a startup with processes and depth of a big organization Expect to work with people you can learn from and are invested in your growth Opportunity to be part of the mission to transform customer and partner experience Latest tools and technology to get things done provided by the company Health insurance benefits for you and your family At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Key Responsibilities: • Identify high-footfall zones and potential target areas for outreach. • Onboard and train professional partners for the new business line. • Drive local partnerships and collaborations to boost visibility and walk-ins. • Execute on-ground campaigns and monitor their effectiveness. • Explore opportunities to improve automation and operational efficiency. • Track performance metrics and continuously optimize for better results. What We're Looking For: • 6 months to 3 years of experience in field operations, on-ground marketing, or field sales. •Strong sense of ownership, accountability, and a results-oriented mindset. • Excellent communication and negotiation skills. • Ability to work independently in a fast-paced and dynamic environment. • Previous experience in BTL marketing, local outreach, or similar roles is an advantage. NOTE : Apply only if you are interested for Field Sales role.

About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Key Responsibilities: • Identify high-footfall zones and potential target areas for outreach. • Onboard and train professional partners for the new business line. • Drive local partnerships and collaborations to boost visibility and walk-ins. • Execute on-ground campaigns and monitor their effectiveness. • Explore opportunities to improve automation and operational efficiency. • Track performance metrics and continuously optimize for better results. What We're Looking For: • 6 months to 3 years of experience in field operations, on-ground marketing, or field sales. •Strong sense of ownership, accountability, and a results-oriented mindset. • Excellent communication and negotiation skills. • Ability to work independently in a fast-paced and dynamic environment. • Previous experience in BTL marketing, local outreach, or similar roles is an advantage. NOTE : Apply only if you are interested for Field Sales role.

About The Role & Team The Marketing/Growth function is responsible for delivering the annual operating plan by identifying the drivers of growth for each individual business within UC. The key drivers of growth are: more users, more usage, more value We work with multiple internal and external stakeholders to deliver the business mandate through unlocking consumer intelligence, deploying zero-dollar hacks, building the right offering and pricing strategy, deploying small and large media campaigns and multiple other levers. The GTM team at UC owns and delivers the growth and business outcomes of a large business unit(s) (categories) at UC. They engage with categories to identify gaps in outcomes, plan media to bridge the gap and are also required to be abreast with the latest shifts in media consumption habits and trends. They lead a mix of Marketing projects enabling them to show the breadth and depth of the GTM strategy. They need to derive insights by constant experimentation, identify incrementality of paid media (brand/ performance), which would unlock the next level of business growth. We are looking for colleagues who aren't afraid to take smart risks and innovate. What You'll Do Drive Capabilities & Innovation for the function : Brand : Media selection & deployment to widen TOFU and effectively build Reach & Frequency on UCs TG Drive efficiency on BAU platforms and explore new channels to experiment high engagement media to drive higher effectiveness Performance : Avenues to consistently drive scale & efficiency Levers for better bottom-funnel conversion Measurement: How to measure Incremental outcome from GTM inputs How to get better at media planning - duration, frequency, channel-mix Understanding Business, Category, Consumer: Understand TG, product service and its relevance from the category owners. Be a part of consumer immersions and U&A studies to formulate an opinion. Understand current and desired penetration objectives - Awareness to Consideration/ Trial Funnel - how these move overtime (with and without marketing) Putting Together a Deployment Strategy : Use historical data to build an 80%+ accurate Reach model, performance marketing plan, predict incremental output & input expected from Media Strategy, in terms of traffic & deliveries to topline. Put down success KPIs & measurement milestones. Own & deliver Post-campaign analysis, compile learnings & insights, build into media-led growth strategy for the business / vertical. Complete ownership of deployment planning, execution, with an 8-step process, working with agency & support functions, right from media brief to scoreboarding on outcome. What We Need Graduation from a Tier 1/2 Institute 1-3 years of relevant experience with high scale startups / FMCGs / Direct to Consumer eCommerce brands/ media agencies Hands on experience working on paid media (Performance marketing, social media marketing, FB Ads, SEM, UAC, Reach & Frequency campaigns on YouTube, OTT, CTV) Hands-on practitioner with strong analytical skills: Likes to get their hands dirty with data & numbers, spend time exploring data, building models. We eat, sleep & breathe Excel & Google Sheets. Comfort with Excel / G sheets is an absolute must. SQL skills are preferable. Strong interpersonal skills to manage stakeholders (business teams, brand manager counterparts) and liaise with agencies (brand marketing, performance marketing, creative production). High on Business Outcomes and Ambition: Looking to make a trajectory-changing impact at UC Outcome-first and Customer-first rather than Solution-first: At UC, we pride ourselves in being outcome focused i.e. "the customer doesn't care what algorithm powers the backend, as long as his job gets done"

Key Responsibilities - Ensure all chemicals are stored, handled, and dispensed in strict accordance with safety guidelines. Ensure technicians have access to all required preparation, materials, and functional service tools according to service SOPs. Perform basic maintenance checks on store equipment and report any malfunctions. Oversee the proper labeling and segregation of chemicals and conduct daily safety checks of storage areas and equipment and ensure damaged materials are disposed of. Proactively monitor and manage inventory levels of all cleaning materials, especially hazardous substances, to ensure sufficient stock to support incoming jobs. Collaborate with the operations team to understand upcoming job schedules and forecast material requirements accurately. Generate daily, weekly, and monthly inventory reports, consumption analyses, and safety compliance reports for management. Periodic on-field visits with delivery partners to evaluate the effectiveness and appropriate use of cleaning materials during jobs and identify training needs or operational gaps. Skills Required - B. Sc. / M. Sc. in Agriculture (Mandatory) 1 - 3 Years of work experience preferably in Store Management or Pest Industry Knowledge of safety protocols and regulations related to chemicals Proficiency in Google Docs & Sheets Excellent organizational and record-keeping abilities Attention to detail and a high degree of accuracy Good communication and interpersonal skills Role & responsibilities

Field Operations Executive - UrbanCompany AbouttheCompany Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. About the Role & Team Urban Company is India business is divided into three large verticals with several core categories within these verticals. Each category has an independent user offering and supply pool and is led by a business head. We are seeking a highly motivated and intent-driven Field Operations Executive to join our team. The ideal candidate will take full ownership of identifying the right professional partners in high-potential areas, executing targeted local marketing activities, and exploring innovative ways to automate and generate the partner leads. Vertical Cleaning Sub-Vertical Location/s Insta-Help Delhi, Mumbai, Hyderabad & Bengaluru Key Responsibilities: Identify high-footfall zones and potential target areas for outreach. Onboard and train professional partners for the new business line. Drive local partnerships and collaborations to boost visibility and walk-ins. Execute on-ground campaigns and monitor their effectiveness. Explore opportunities to improve automation and operational efficiency. Track performance metrics and continuously optimize for better results. What We're Looking For: 6 months to 3 years of experience in field operations, on-ground marketing, or field sales. Strong sense of ownership, accountability, and a results-oriented mindset. Excellent communication and negotiation skills. Ability to work independently in a fast-paced and dynamic environment. Previous experience in BTL marketing, local outreach, or similar roles is an advantage.

About the Company Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, which are delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Key Responsibilities: Identify high-footfall zones and potential target areas for outreach. Onboard and train professional partners for the new business line. Drive local partnerships and collaborations to boost visibility and walk-ins. Execute on-ground campaigns and monitor their effectiveness. Explore opportunities to improve automation and operational efficiency. Track performance metrics and continuously optimize for better results. What We're Looking For: 6 months to 3 years of experience in field operations, on-ground marketing, or field sales. Strong sense of ownership, accountability, and a results-oriented mindset. Excellent communication and negotiation skills. Ability to work independently in a fast-paced and dynamic environment. Previous experience in BTL marketing, local outreach, or similar roles is an advantage. Note: Only candidates who graduated between 2022 and 2024 and have a minimum of 1 year of experience are eligible to apply. Contact Nancy Sahgel 7742170216

About the Company Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting, etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high-quality, standardized, and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started as UrbanClap in November 2014, when its founders, Abhiraj, Raghav, and Varun, realized that the home services industry was predominantly unorganized, fragmented, and offline. Customers found it challenging to avail quality services conveniently, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind - 1. Customer love: Build a platform that offers truly delightful and differentiated services 2. Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood 3. Technology first: Bring innovation and technology to an age-old industry. About the Role & Team The Category Manager is responsible for driving on-ground operations. This would primarily involve onboarding new partners and improving the quality of the existing partner base This includes end-to-end ownership of the initiative, including problem solving, analysis, process improvement, and execution Support Business Heads in BAU category management activities related to supply/demand planning, revenue planning What youll do: Drive onboarding of great service professionals in the category - involves thinking through the full supply chain - sourcing, selection, and training of partners. Be part of projects that are focused on improving customer and partner experience Collaborate with cross-functional internal partners in marketing, technology, and product to execute multiple category and central-level projects What we need: Sharp and hungry professionals willing to go above and beyond to create impact 6 months -2 years of work experience Proficient in advanced Excel/ SQL/Tableau/Power BI Ability to work in a fast-paced environment, requires solving ambiguous problems, and is highly outcome-oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on the ground. Hustle and get things done attitude What can you expect: A great work environment with massive ownership and growth opportunities. Work closely with strong leaders who are amongst the best in the country when it comes to operational excellence and consumer obsession A lot of freedom and ownership to propose and change the way we do things. We still believe it is Day 0 and are hungry to improve and change Growth opportunities within UC via our robust internal mobility program At Urban Company, we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

About Urban Company : Urban Company is a technology platform offering customers a variety of services at home. Customers use our platform to book services such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting etc., all delivered in the comfort of their home and at a time of their choosing. We promise our customers a high quality, standardized and reliable service experience. To fulfill this promise, we work closely with our hand-picked service partners, enabling them with technology, training, products, tools, financing, insurance, and brand, helping them succeed and deliver on this promise. Urban Company started out as UrbanClap in Nov 2014, when its founders, Abhiraj, Raghav and Varun realized that the home services industry was predominantly unorganized, fragmented and offline. Customers found it difficult to avail quality services in a convenient manner, and service professionals were struggling to make ends meet, having to rely upon several middlemen, contractors, and local aggregators. The founders felt that the industry was ripe for disruption, and launched Urban Company, with three key principles in mind - Customer love: Build a platform that offers truly delightful and differentiated services Partner empowerment: Build a deep, full-stack partnership with service partners, helping improve their earnings and overall livelihood Technology first: Bring innovation and technology to an age-old industry What youll do: Own and build all aspects of UCs business across your vertical -building the supply chain across selection, training and onboarding of professionals; daily operations; uality of service; user growth and expansion Grow the marketplace while optimizing multiple opposing factors like service availability and supply utilisation; scaling user growth while improving operational excellence and quality of service Build, coach and lead a high performance team across business development, skill training an,d growth Collaborate across multiple central teams including functional specialists and business category teams to ensure coherence and other regional teams to share/learn best practices Drive user growth through local marketing initiatives, partnerships as well as localising the offering/pricing for your market In a nutshell the Senior Manager is expected to completely own and drive the business, the team. If being a lynchpin of an organization and business excites you, wed love to meet you and talk more. What We Need: 2-4 years of experience in a high-growth operations-based startup, FMCG, or consulting High sense of ownership and a penchant for excellence Extremely strong first-principles problem solvers, who have a maker/builder within them and want to bring to life consumer insights to revolutionize the service industry. What Can You Expect: A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role. Energy and hustle of a startup with processes and depth of a big organization Expect to work with people you can learn from and are invested in your growth Opportunity to be part of the mission to transform customer and partner experience Latest tools and technology to get things done are provided by the company Health insurance benefits for you and your family At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, colour, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.

Key Responsibilities : Own full life cycle of all assigned open roles including ensuring accurate systems ( ATS) administration, job ad writing, talent sourcing, pipeline building, candidates applications planning and execution. Enable the best possible hiring decisions by designing the competence assessment process, equipping hiring managers with Team-fit interviews, aligning expectations, and advising hiring managers in hiring decision-making. Deliver stellar candidate experience by giving concrete feedback, ensuring appropriate handover of hired candidates to the pre-boarding process. Participate in the team's Roadmap creation and management during yearly planning and quarterly & monthly reviews. Proactively communicate, collaborate, and serve as a business partner by adding value to the business through insights, expertise, and professionalism. Qualification: Prior experience of Talent Attraction and Recruitment Marketing (internal and external) is preferred. Effective collaborator with stellar communication skills, strong stakeholder management, negotiation and communication skills.

Role & responsibilities Key Responsibilities: Strategic People Partnering: Act as a trusted advisor to business leaders on all people-related matters. Translate business objectives into effective people strategies. Champion initiatives that support leadership development, performance enablement, and organizational health. Employee Experience & Engagement: Lead the end-to-end employee lifecycle from onboarding to offboarding. Drive engagement programs and feedback loops (e.g., pulse surveys, stay interviews, exit interviews). Build programs that enhance professional satisfaction and retention. Performance & Culture: Implement and refine performance management processes (OKRs, feedback, reviews). Facilitate a culture of continuous learning and feedback. Manage internal communications and employee recognition platforms. HR Operations & Compliance: Own HR policies, employee records, and ensure local labor law compliance. Partner with the global People Success team to localize and execute core initiatives. Manage local HR systems and ensure data integrity and reporting. Talent Development & Training: Identify skills gaps and learning needs across teams. Design and coordinate learning and development programs. Foster a coaching culture through regular check-ins and development plans. Who are we looking for? 1-4 years of relevant experience in HRBP, or Talent Development roles. Demonstrated experience in a high-growth startup or fast-paced environment. Deep understanding of UAE labor law and cultural nuances. A strategic thinker with hands-on execution capability. Strong interpersonal and communication skills. Passion for creating inclusive, high-performing workplace cultures.

Role & responsibilities What Youll Do: The most common question asked is, 'What does a typical day in the life of an SCM look like?' To answer that in brevity, no two days will be the same for you in this role: First focus is operational excellence for your set of cities - this involves selection and training of new partners and improving current partners' quality. This is the crux and main focus of the role. It is an operations-heavy role You will also be expected to take charge of key central growth tracks for the category over time: Projects focused on improving quality and service excellence Projects focused on improving offerings and innovation Collaboration with cross-functional teams to ensure swift and robust execution. You are the owner of the business entrusted to you, and you have a direct influence on how the business shapes up. We are looking for folks who have a high ownership mindset and love operational excellence What We Need: Minimum 1-4 years of experience in an ops-related/consulting/strategy role. Demonstrated leadership of teams and projects – the ability to influence and lead. Someone who understands great things gets built by both smarts AND hard work.