1029 Product Training Jobs - Page 5

We are Hiring! | Dental Product Specialist Preferred: Valsad Full-Time | Dental Materials Industry Are you a qualified dentist whos passionate about dental materials and excited by the idea of stepping into marketing, training, and product innovation? We’re looking for a Dental Product Specialist to be the bridge between clinical expertise and business growth. This is your chance to make a meaningful impact—beyond the dental chair. Key Responsibilities Act as a subject matter expert on dental materials for both internal teams and external clients. Provide clinical support and product training to dentists, distributors, and internal sales teams. Support product launches through hands-on workshops, demonstrations, and webinars. Engage with dental professionals through inbound and outbound communication, promoting and explaining product features and benefits. Collaborate with marketing, sales, and R&D to shape and refine product messaging, positioning, and strategy. Gather feedback from clinicians to help guide product development and improvements. Represent the company at trade fairs, dental conferences, and exhibitions , strengthening brand presence and building relationships. Be open to travel as needed for product training, events, and strategic meetings. Requirements Must hold a BDS degree or equivalent dental qualification. At least 1 years of experience in the dental industry, preferably with exposure to dental materials . Excellent communication and presentation skills . A strong interest in marketing, sales, and business development . Willingness to travel across regions when required. Preferred Qualifications Experience in product training, clinical education, or sales support . Knowledge of restorative dentistry , especially adhesives, composites, and related materials. Comfortable working cross-functionally in a collaborative, fast-paced environment. Familiarity with digital marketing tools is a plus. What We Offer An opportunity to be part of a forward-thinking, growth-oriented team . A unique career path combining clinical knowledge with business and marketing skills . Ongoing learning, development , and the ability to influence innovation in the dental space. A platform to build relationships across the dental industry, from clinics to corporate. Ready to Make an Impact? If you're a dentist ready to explore an exciting and dynamic role outside traditional clinical practice, we’d love to hear from you!

Profile - Process Trainer (International Process) Location - Noida Salary - upto 6.5LPA Qualification - Any Graduate Experience - 1-3 year Skills - Excellent Communication Contact us - Rahul Aryan (HR) - 9315128616 (Call/Whatsapp)

Position Name :- Sales Trainer Experience Required :- 2 to 3 years of Training or Sales Qualification :- Must be a graduate- no compromise of education deviation Location :-PAN India Working Days :- 6 Days Working/ Open market Payroll:- Third Party Payroll Roles & Responsibilities:- Classroom Induction for 03 days for New Hires Refresher Training of New Hires On Job Training with New Hires- SBI Branch New Hire Productivity Tracking with Sales & Training Schedule trainings & maintain sales productivity and drive numbers Open to travel and share observations from field Managing BQ profiles & create refresher training where & when required Must be open for Travel to outer locations Having 2 wheeler will be added advantage Should have sound knowledge of Excel/MS-Office and Email writing Must be presentable and able to give presentations, stand & deliver Good Communication skills, regional language proficiency is must basis location Role & responsibilities Preferred candidate profile

Key Responsibilities: Design and deliver engaging sales training sessions (classroom, virtual, and on-the-job) Evaluate training effectiveness and improve programs based on feedback and performance metrics Collaborate with sales leaders to identify training needs and skill gaps Develop training materials, presentations, e-learning modules, and assessments Coach and mentor sales team members to improve skills and product knowledge Stay updated on industry trends and integrate best practices into training strategies Requirements: Proven experience (38 years) as a Sales Trainer or in a sales enablement role Strong knowledge of sales techniques and CRM tools (e.g., Salesforce, HubSpot) Excellent communication, presentation, and coaching skills Ability to create and adapt training content for different audiences Bachelor's degree (MBA preferred) in Business, Marketing, or a related field

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Hiring for Sr Process Trainer/AM Process Training International Voice Process(Mandatory) Require minimum 3years+ experience as Process Trainer in International BPO(Voice Process) Immediate joiners Shifts 24*7 CTC UPTO 12LPA based on Experience & last CTC 5 Days Working Cabs in ODD Hours LOOKING FOR EXCELLENT COMMUNICATION SKILLS CANDIADTES WORKING IN INTERNATIONAL VOICE PROCESS ARE ONLY ELIGIBLE Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call/WTS Up at 8467054123 or mail cv at simmi@hiresquad.in

SUMMARY Job Role: German Language Trainer Work Location: Guntur Job Type: Full-time Preference: Goethe or OSD or TELC B2 or C1 or C2 Certified Description: We are looking for a dedicated and experienced German Language Trainer to join our team. The ideal candidate will have a passion for teaching and a strong command of the German language. As a German Language Trainer, you will be responsible for providing offline and classroom training, developing language skills, and fostering social abilities in students. You will also be involved in planning and delivering lessons, assessing students' progress, and participating in extracurricular activities. Responsibilities: Provide offline and classroom training in German language Mandatory C1 or B2 certification Minimum of 1 year of experience in training Develop and foster appropriate skills and social abilities in students Plan and deliver lessons, set and mark assignments Assess and record students' progress Work as a team member within the wider school staff Liaise with parents and participate in meetings Organize and participate in extracurricular activities Train candidates of A1, A2, B1, B2 levels Immediate joiner preferred Requirements Goethe or OSD or TELC B2 or C1 or C2 Certified Minimum of 1 years of experience in training Strong command of the German language Excellent communication and interpersonal skills Ability to work effectively in a team environment Benefits Salary + Incentives Call for any queries: +91 76685 26103

Role Imparting Training and Development of Dealer Service manpower. Ensures on the job is delivered and formulates the basis/advanced training modules to Field as well as Dealer Service Manpower to cope up with the current market competition and trends. Responsibilities Training and Development of Dealer Service Overall Monitoring STC & RTC activities & Performance, New Training Center Establishment To liaise with Service Technical, PD & OEM suppliers and develop training content. To develop new training module and Training hand outs To vet all new SOPs Developing training calendar based on the training needs STC Administration and Manpower database management Identifying the training needs and ensure the availability Update of Skill Level (Dealer Technician, Supervisors) Expense statement of Outsourced Employees Making Approval Note for New training Centres and other STC related activities Developing the technical/soft skills competency Monitoring Training quality To prepare and review syllabus for all training modules annually Planning OJT ,Competency Mapping ,Training Need Identification Preferred candidate profile Diploma or Degree in Automobile or Mechanical Engineering Experience in Field Service to understand the Field Service SOP related with Warranty

Key tasks • Product Demonstration and briefing to schools • Planning, Coordinating, Conducting workshops • Resource Person empanelment for workshops • Collecting market and product feedback • Responsible for product training to the Sales team • Focus on town projects Key relationships • Branch Managers, Regional Sales Teams, EPMs in other regions Key Competencies Qualification and Prerequisites • Graduate, pref. B Ed. • Excellent Communication (particularly in English) • Open to 14 days travel in a month Interpersonal Skills: • Good communication skills, high enthusiasm, ability to build knowledge based rapport with customers • Ability to quickly understand the curriculum publishing market and the products • A team player but be able to work on own initiative and with minimal supervision • Ability to multi-task, prioritize and meet deadlines • Excellent interpersonal relationship skills

Role & responsibilities Training to the sales employees Drive channel sales strategies Ensuring Product mix Preferred candidate profile 6-7 years of relevant experience of training

Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies. Digital Skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity: To identify and address customer issues and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions Key Competencies Qualification and Prerequisites Graduate, pref. B Ed. Excellent Communication (particularly in English) Open to 14 days travel in a month Interpersonal Skills: Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but be able to work on own initiative and with minimal supervision Ability to multi-task, prioritize and meet deadlines Excellent interpersonal relationship skills

About the Role We re looking for a creative and tech-savvy Digital Content Manager to lead our onboarding, product training, and customer education efforts. Youll play a key role in ensuring new users understand, adopt, and love our SaaS products through engaging video tutorials, onboarding flows, training material, and self-service resources. If you re a content creator who can think like a trainer and act like a marketer this one s for you. What You ll Do B2B SaaS - Onboarding Product Training Create video walkthroughs, product tutorials, and help docs Design onboarding journeys, in-app tours, and support materials Work with support and customer success to reduce friction and enable faster adoption B2C App - Awareness Education Content Write blog posts, record short-form videos (e.g. Instagram, YouTube Shorts) Explain key concepts from school/competitive subjects in fun, digestible ways Develop content that builds trust with parents and learners Help define the content calendar and SEO strategy Shared Responsibilities Maintain an organized library of content (Notion, Intercom, Google Drive, etc) Repurpose product content into marketing formats (reels, shorts, carousels) Track what content drives engagement, retention, and learning outcomes Align content tone across products for a cohesive brand experience What You Bring 3+ years experience in content creation, customer education, or training Ability to explain tech products and learning topics clearly and engagingly Strong writing + video skills (Loom, Camtasia, Canva, CapCut, etc.) Comfortable working with SaaS tools (Intercom, Notion, Walkthrough builders) Creative, curious mindset with excellent attention to detail Nice to Have SaaS or B2B software experience Understanding of LMS or onboarding automation tools Past experience in customer education, support enablement, or client success Benefits Flexible schedule Paid sick time Paid time off Provident Fund

1.Ensure all CHL Sales Team & Partner Bank LBMs/LBEs mapped are trained on Conversational Selling skills /Sales Training Tools as per the defined plans 2.Track impact of sales training & coaching initiatives across roles.Improve quality of Training Required Candidate profile 1. CIBIL 650 mini 2. Telegu and Hindi Speaking Candidates prefered 3. Local Candidates preferred 4. Age <=40

Product Trainer Naukri.com Job Objective: The objective of this role is to design training materials and deliver online/offline product training to recruiters on the business portal’s products and features. Key Responsibilities: Conduct offline and online training sessions for clients, ensuring clear communication and engagement. Develop, design, and continuously update training content and materials tailored to client needs. Manage end-to-end training programs for recruiters and entrepreneurs of premium clients to improve product usage and adoption. Utilize a variety of training methodologies, techniques, and tools to maximize the effectiveness of training sessions. Answer client queries promptly and provide solutions to enhance client satisfaction. Collaborate with internal teams (product, sales, support) to understand product updates and translate them into training materials. Monitor and evaluate training effectiveness through feedback, assessments, and performance metrics. Identify gaps in client knowledge and customize training programs accordingly. Maintain a training calendar and manage scheduling logistics efficiently. Required Skills & Qualifications: Proven experience as a Product Trainer, Corporate Trainer, or similar role. Excellent presentation and communication skills with the ability to engage diverse audiences effectively. Strong content creation skills with the ability to design interactive and impactful training modules. Knowledge of instructional design principles and their application to develop effective learning programs. Ability to manage multiple clients and training schedules concurrently. Proficiency in virtual training tools and platforms (Zoom, Microsoft Teams, WebEx, LMS, etc.). Good problem-solving skills with the ability to handle client queries confidently and professionally. Work Schedule: Monday to Saturday, rotational off; 9-hour shifts within a flexible window between 9:00 AM and 9:00 PM.

We need a dynamic Sales Trainer with textile or digital printing sales experience who can train, guide, and motivate our team to close more deals.

Conduct Skill Knowledge Behavioural Process Product trainings as per regional guidelines.Deliver training to individuals or groups of employees Provide feedback and coordinate Ensure employees receive training as per statutory compliance

Process Trainer for an International BPO Trainer Should have exp handling NHT Batches & Coaching employees Location-Gurugram Shift- 24*7 Excellent Comms Salary-:Upto 10 LPA Graduation Mandatory Call@9953262467 / 9205503253 Required Candidate profile Min 3 Years exp in International BPO as process trainer Sal Upto 10 LPA Call @9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com

Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point of contact for process-related questions during training and nesting. Deliver engaging training sessions on processes or workflows using effective presentation and facilitation skills, including creative and adult learning techniques across various delivery methods (virtual, classroom, or one-on-one). Create and maintain up-to-date training manuals, guides, and instructional content. Design multimedia aids and exercises to enhance learning experiences. Administer evaluations, quizzes, or tests to gauge comprehension and identify areas for improvement. Provide targeted feedback to address trainee performance gaps. Measure training effectiveness using feedback methods (focus groups, interviews, surveys) and recommend program enhancements. Support Operations in transitioning agents from training to production, ensuring competency aligns with business requirements. Maintain product knowledge through hands-on transactions, cross-functional meetings, and side-by-side observations. Ensure consistent communication with managers, peers, and resource groups. Develop training materials for various delivery methods, including computer-based, interactive, classroom, and remote training. Analyze employee performance data to identify training needs, adjust programs, and recommend improvements. Train employees on company policies, procedures, and industry standards. Ensure teams follow processes accurately and consistently. Participate in continuous learning by staying engaged in change management, product releases, and process updates. Recommend curriculum modifications based on feedback or Training Needs Analysis. Use Brain-Based Learning techniques to foster an effective learning environment. Adapt to project-specific training needs across multiple projects, as required (may include overtime). Candidate Preference: Education Graduate/ Post-Graduate Desired Experience – 3 to 6 Years Desired Skills and Abilities: Proven experience in training methodologies, content creation, and soft skills (communication skills, critical thinking, time management, team building, etc.) Excellent written and verbal communication skills. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Previous experience in training or coaching agents - Coaching agents can be one-on-one, mentoring, SME, or delivering updates to a group or team of people. Willingness to keep abreast of new techniques in corporate teaching. Proficient in MS Office and Google Suite; e-learning software is an asset – Willing to teach, must be willing to learn. Phenomenal communication, presentation, and public speaking skills. Flexible in schedule – Must be okay to work nights. Has patience to teach others – Understands the DISC Model. Willingly work tickets/Audits for the project they serve on a monthly basis. Excellent Presentation, Feedback & Coaching skills. Good technical knowledge of computers and phones. Benefits: Salary – best in the industry Performance-based incentives Monthly Employee Engagement Activities Free Transportation (both ways) Free meals Medical Insurance

Process Trainer Job Description: Role Brief: The Process Trainer delivers client-focused training for new hires, process updates, and ongoing development to ensure top-tier workforce readiness. Responsibilities include obtaining new hire trainer certification, updating training materials, and evaluating program effectiveness through various feedback mechanisms. Core Responsibilities: Responsible for the functional direction of agents in the training classroom or virtual environment, including monitoring trainee progress, providing coaching and developmental feedback, and making readiness recommendations. Onboard new employees by introducing core processes and expectations. Serve as a point of contact for process-related questions during training and nesting. Deliver engaging training sessions on processes or workflows using effective presentation and facilitation skills, including creative and adult learning techniques across various delivery methods (virtual, classroom, or one-on-one). Create and maintain up-to-date training manuals, guides, and instructional content. Design multimedia aids and exercises to enhance learning experiences. Administer evaluations, quizzes, or tests to gauge comprehension and identify areas for improvement. Provide targeted feedback to address trainee performance gaps. Measure training effectiveness using feedback methods (focus groups, interviews, surveys) and recommend program enhancements. Support Operations in transitioning agents from training to production, ensuring competency aligns with business requirements. Maintain product knowledge through hands-on transactions, cross-functional meetings, and side-by-side observations. Ensure consistent communication with managers, peers, and resource groups. Develop training materials for various delivery methods, including computer-based, interactive, classroom, and remote training. Analyze employee performance data to identify training needs, adjust programs, and recommend improvements. Train employees on company policies, procedures, and industry standards. Ensure teams follow processes accurately and consistently. Participate in continuous learning by staying engaged in change management, product releases, and process updates. Recommend curriculum modifications based on feedback or Training Needs Analysis. Use Brain-Based Learning techniques to foster an effective learning environment. Adapt to project-specific training needs across multiple projects, as required (may include overtime). Candidate Preference: Education Graduate/ Post-Graduate Desired Experience – 3 to 6 Years Desired Skills and Abilities: Proven experience in training methodologies, content creation, and soft skills (communication skills, critical thinking, time management, team building, etc.) Excellent written and verbal communication skills. Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail. Sense of professionalism and ability to develop good relationships. Previous experience in training or coaching agents - Coaching agents can be one-on-one, mentoring, SME, or delivering updates to a group or team of people. Willingness to keep abreast of new techniques in corporate teaching. Proficient in MS Office and Google Suite; e-learning software is an asset – Willing to teach, must be willing to learn. Phenomenal communication, presentation, and public speaking skills. Flexible in schedule – Must be okay to work nights. Has patience to teach others – Understands the DISC Model. Willingly work tickets/Audits for the project they serve on a monthly basis. Excellent Presentation, Feedback & Coaching skills. Good technical knowledge of computers and phones. Benefits: Salary – best in the industry Performance-based incentives Monthly Employee Engagement Activities Free Transportation (both ways) Free meals Medical Insurance

Plan batches w.r.t NHTs and Refresher trainings for the projects assigned. Should be aware of TNA, TNI Review Existing Training Materials and Identify need for updating the same. Should be able to create new content as and when necessary Required Candidate profile Languages known – Kannada Domestic process Presentation Skills Facilitate internal tests, certification for trainers, advisors and involve in remediation training programs as per the agenda.

Role & responsibilities Developing training modules and materials tailored to specific processes Conducting interactive training sessions and workshops Assessing employee performance and providing feedback Updating training materials based on process changes or improvements Maintaining records of training activities and employee progress Requirements and Skills Proven experience as a process trainer or similar role Excellent communication and presentation skills Ability to assess and address individual training needs Familiarity with modern training techniques and tools Strong organizational and team management skills Preferred candidate profile Must Have Graduation in any stream. Flexible to the business Requirement

Job Description: As a Sales-MSME professional at our organization, you will hold the responsibility of achieving the sales targets set for you. Managing a team of Relationship Officers will be a crucial part of your role. Your duties will include new client acquisition and business generation specifically in the MSME sector. It will be your accountability to meet both individual and team targets effectively. You will be in charge of sourcing, servicing, and disbursing business while ensuring proper management of overdue collections. Team productivity and business care are also within your scope of work. Motivating and training your team, along with providing product training to new hires, will be essential tasks. Managing both internal and external channels for business expansion and development will also fall under your purview. Coordination with other departments such as Credit and Operations will be necessary for processing loans until final disbursement to ensure smooth servicing and operations. Overdue collections and revenue generation will be areas where you will be responsible for driving processes efficiently. To excel in this role, we are seeking individuals with relevant experience in sales and collection, particularly in Asset Finance products, LAP, Mortgages, Business Loans, etc., gained from Banks, NBFCs, or Financial Institutions. A strong background in retail sales, along with excellent client servicing skills, financial acumen, analytical capabilities, and effective communication skills are prerequisites for this position. If you are looking for a challenging yet rewarding opportunity where you can showcase your sales and collection expertise while contributing to the growth of our MSME business vertical, we encourage you to apply for this role. Recruiter Name: Drashti Kanjariya Recruiter Email: careers.gujarat@kogta.in,

Identify the Training Needs of field colleagues of your states/zone by coordinating with NSM/SM/DH/Mrktg.Design, Develop & Deploy the training module as per identified needs.1-2 days of Face to Face Classroom training based on TNI for identified FMRs.Plan On the Job Training before 15 days of the month in coordination with SM/NSM with identified FMRs/ASMs.Evaluate post training effectiveness by working with the participants and pre-decided metrics.On the Job Coaching by observing how the FMR is implementing the learnings inside the Dr chamber and will also guide / train him to do better detailingDuring the field working wherever required; on the 2 nd day of working, training manager will work with both FMR and ASM and share the feedback with ASM from field working for ASM to work on FMR furtherBreakup of working days : 2 days class room training + 2-3 days admin working preparing modules + 16-17 Days field working Qualification 2-3 days admin working preparing modules + 16-17 Days field working Additional Information About the Department: Global Generics India Global Generics India business journey began in 1986. In the last three decades, we have grown as a trusted name in the healthcare industry and rank as one of the top 10 Pharma Companies in the Indian Pharma Market (IPM) as per IQVIA MAT (November 2022). Our commitment to Lead Ahead has helped us move ranks from 16th position to 10th position (IPM) in the last four years. We are a fast-growing organization with double-digit growth and significant market share in domestic markets. Currently, we rank among the top 5 in oncology, anti-allergy, and gastrointestinal diseases and the top 10 in a few other therapy areas. Our focus is on leveraging our digital capabilities, collaborations, innovations, and inorganic opportunities to become the top 5 companies in the Indian Pharma Market. " Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. " Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/. "

Greetings from Tata ClassEdge Limited!!! We are looking to hire for an Area Academic Manager for Pune location Please refer to the company brief and job description as mentioned below: Company Overview: Tata ClassEdge Limited (TCE) is a digital education solution provider, with our products powering digital classrooms in over 2000 schools, 28,000 classrooms and used by over 100,000 teachers and 1.5 million students. Our passion to ensure learning reaches every learner and commitment to building the joy of learning drives us to innovate and develop products that transform the classroom. Training: Conduct Pre-Training System Analysis (PTSA) Organize Go-live Teacher training/ ClassEdge Product training. Conduct CE based pedagogy/ refresher training sessions Product and process training to newly recruited Edge Co-ordinators in schools Service support: Identify and resolve content related concerns raised by teachers, within defined timelines. Provide product development inputs to the organisation based on the feedback from school/ teachers. Analyze usage reports to plan and implement academic interventions in schools. Relationship Visit schools at defined time intervals and ensure optimal usage of CE assets in teaching. Organise usage and engagement activities in schools, as required. Ensure excellent customer satisfaction on academic parameters and collect the Customer feedback form, as per timelines. Meeting with the school stakeholders/ school management, as required. Knowledge/Skills Strong communication skills Good Negotiation and problem solving skills High degree of Relationship building skills Strong interpersonal skills Education Candidate should have a strong educational background - graduation/ post-graduation degree preferably in Maths/ Science/ Social Sciences/ Commerce/ English or related subjects; Possessing a B.Ed degree or equivalent will be considered as an added advantage Interested candidates can send their resume at earchitas@tataclassedge.com

Role Overview: The Head of Learning & Development (L&D) is responsible for designing and executing a future-ready learning strategy that aligns with Stiebel Eltrons business objectives. This role will establish a structured L&D framework for Sales, Service, and Corporate teams, ensuring continuous capability-building, business growth, and an exceptional customer experience. The ideal candidate will lead technical, functional, and leadership training initiatives, integrating digital learning solutions, competency frameworks, and data-driven measurement methodologies. Key Responsibilities: Learning & Development Strategy Design and implement an L&D strategy aligned with business goals, focusing on technical, sales, service, and leadership development. Conduct training needs analysis (TNA) to identify skill gaps and define structured learning pathways. Drive a continuous learning culture through structured programs, certifications, and blended learning. Collaborate with business leaders to align L&D initiatives with organizational priorities and market expansion goals. Sales Training & Development For Internal Sales Team: Train sales teams on converting online leads into successful sales. Provide product training to enhance sales skills. Guide them in identifying and developing project-based business opportunities. For Business Influencers (MEP Consultants, Architects, Direct & Indirect Dealers/Partners): Educate them about Stiebel Eltron products and solutions. Help them recommend the right products for projects. Strengthen their ability to influence product specifications. Service Training & Development For Service Engineers which includes the Strategic Partners workforce in Service: Train engineers on service policies, operations, and technical expertise. Develop "Product Champions" across different experience levels (L-1 to L-4). Provide region-wise training on high-selling products. Conduct structured certification programs for engineers, installers. Educate service teams on managing warranties, escalations, and repairs. Train engineers on selling AMC (Annual Maintenance Contracts) & extended warranties to improve service revenue. Train them on service policies, escalation processes, and customer service standards. Ensure they follow structured training and certification programs. Training on Adherence & Maintain a seamless service management and escalation process. Behavioral training is a key responsibility, focusing on equipping engineers with strong interpersonal skills to enhance customer interactions and deliver a ‘wow’ brand experience For Business Influencers (Consultants, Architects, and Decision-Makers): Train them on service capabilities, warranty policies, and after-sales support. Build trust by demonstrating service advantages. Strengthen relationships to ensure Stiebel Eltron products are specified in key projects. Corporate Training & Leadership Development Design leadership training programs with top management. Identify and address leadership & decision-making training needs. Partner with HR and institutes for specialized training programs. Training Execution & Evaluation Develop training materials, including product and technical content. Implement certification programs for internal teams, installers, and partners. Track training effectiveness using assessments, feedback, and performance metrics. Continuously update programs based on business needs and industry trends. Qualifications & Skills Bachelor’s degree in mechanical or electrical engineering from a premier institute. 8-10 years of experience in technical service operations. Proven experience in Learning & Development (L&D), preferably in sales, technical, or service training. Strong ability to assess needs and implement effective training solutions. Expertise in e-learning, on-site training, and stakeholder engagement. CRM & LMS experience preferred. Background in engineering, HVAC, or consumer appliances is a plus. Willingness to travel across India. Work Environment Primarily office-based with occasional on-field learning and support. Mix of onsite and offsite work based on business needs. Role & responsibilities Preferred candidate profile