1029 Product Training Jobs - Page 11

Roles and Responsibilities : Design and deliver comprehensive training programs for insurance products to sales teams, agents, and customers. Develop engaging presentation materials, such as slideshows, videos, and manuals to support product trainings. Conduct regular follow-up sessions with trainees to ensure effective knowledge transfer and address any questions or concerns. Collaborate with cross-functional teams to identify training needs and develop targeted solutions. Job Requirements : 3-7 years of experience in insurance industry or related field. Strong communication skills with ability to present complex information clearly. Excellent presentation skills with ability to create engaging visual aids (e.g., slideshows). Ability to work independently on projects from conception through delivery.

How to Apply: Interested candidates can send their resume to careers@itm.edu with the subject line: Application for Program Specialist Trainer. For any queries, call : Ms.Karishma Pattem :84339 73130 Perks & Benefits: Provident Fund (PF) & Gratuity Mediclaim Insurance 36 Paid Leaves per year Flexible & Supportive Work Environment Career Growth in EdTech & Training Industry Job Description: About the Role: ITM is hiring 2 dynamic and passionate trainers to join our Program Specialist team. In this full-time role, you will be conducting engaging and inspiring introductory workshops across Tier 1 and Tier 2 cities in India. If you love teaching, traveling, and motivating young minds this role is for you! Requirements: Excellent command of English (spoken and written) Strong public speaking, presentation, and interpersonal skills Confident, energetic, and passionate about teaching and mentoring Willingness to travel extensively (2025 days/month) Prior training/facilitation/public speaking experience is a strong advantage Bachelors degree or higher in any field (education-related fields preferred) Key Responsibilities: Conduct interactive and high-energy workshops in colleges and institutions across India Engage students through public speaking, storytelling, and dynamic facilitation Represent ITM as the face of its outreach and training programs Collaborate with the central team for training design, logistics, and impact measurement Ensure effective communication and feedback from each session conducted

Job Description: Agru Kunststofftechnik G.m.b.H. is a global leader in manufacturing high-quality industrial non-metallic plastic piping and lining systems. Our subsidiary, Agru Plastic Technology Pvt. Ltd., specializes in marketing and selling these advanced solutions across India with a commitment to innovation and customer satisfaction. We cater to industries including water management, chemical processing, semi-con, and infrastructure development. Our office is located in Mumbai, Juhu. As a Senior Technical Sales Manager, you will play a pivotal role in driving business growth by acquiring new customers, nurturing existing relationships, and providing technical expertise to our clients. Your responsibilities include managing the sales cycle from lead generation to project execution, ensuring customer satisfaction, and achieving revenue targets. Your key responsibilities will involve customer management, sales, and project support, operational excellence, market insights, and strategy. You will acquire and onboard new customers, build and maintain strong relationships, conduct regular customer visits, provide product training, prepare comprehensive BOQs, clarify technical and commercial aspects of inquiries, and ensure timely delivery of products by collaborating with supply chain teams. To excel in this role, you should have a technical degree in engineering or a related field, with at least 5+ years of proven experience in technical sales, preferably in the plastic piping or related industries. Proficiency in MS Office, hands-on experience with ERP systems, strong analytical skills, excellent communication and presentation skills, strategic thinking, problem-solving ability, and in-depth knowledge of supply chain management, procurement processes, and sales are essential. We are looking for self-motivated individuals who are goal-oriented, adaptable to a dynamic and fast-paced environment, can work independently and as part of a team, and are willing to travel frequently to meet customers and support project activities. Candidates based in Mumbai western suburbs or Gujarat with frequent travel as per business requirements are preferred.,

The Territory Sales Manager for CompAir in Delhi/NCR will be responsible for managing and expanding the compressor sales business. You will need to have a strong sales background, excellent communication skills, and the ability to develop lasting relationships with customers. Your key responsibilities will include managing the existing channel network, expanding the network in uncovered territories, and participating in the entire sales process from initial discovery to component installation. You will also work closely with distributors and customers to present technical perspectives on the company's sales offerings and provide alternative solutions to meet unique criteria. Additionally, you will collaborate with the Local Channel Partners Teams, conduct ATL/BTL activities, and implement product and application training programs for end-users. Qualifications for this role include a BE/B. Tech degree with 5-8 years of experience and knowledge of the local areas/region. Travel and work arrangements will be as per business requirements. Key competencies required for this position include the ability to communicate technological solutions to both technical and business users, understanding of the sales cycle, and excelling in competitive situations with a go-getter approach. CompAir offers a 5-day workweek, equity stocks through an Employee Ownership Program, and leave encashments. As part of Ingersoll Rand Inc. (NYSE:IR), which is committed to making life better for employees, customers, and communities, you will be joining a company that excels in providing technology-driven solutions across 40+ respected brands. To learn more, visit www.IRCO.com.,

Role Training and development manager should devise plans and approach aligned to organizational training strategy, oversee its implementation and assess its outcomes. Identify training and developmental needs and drive suitable training initiatives that delivers successful business outcomes. Works across many departments to get employees up to speed in both their specific vertical, and the overall needs of the Account. Have backgrounds in business, leadership, human resources, development and education. Include enhancing employees skills, performance, productivity and quality of work DO Identifying and assessing future and current training needs Drawing an overall or individualized training approach Deploying a different variety of training methods for specified needs and outcomes Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Conduct effective induction and orientation sessions Monitor and evaluate training programs effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices Mandatory Skills: Training (Ops). Experience:5-8 Years.

Role Purpose To handhold New Hires from their DOJ to the end of Process Training where all their issues are resolved. Manage, plan and allocate labs for training. Provide support to new hires on all logistics. Resolve challenges of the Training Delivery team to provide world class training experience. Connect with Training Managers for seamless training delivery. Roles and Responsibilities Core responsibility is to meet and connect with new hires on a daily basis to understand their issues Liaise with support functions for effective resolution of trainee issues Engage trainees in an effective manner during the Trainee Awaiting Training Phase in order to arrest infant attrition. Effectively audit training labs to check existing lab infrastructure and highlight any changes required Should be able to have excellent rapport with training and WFM stakeholders to understand training requirement and numbers and accordingly allocate and manage training labs Should be able to represent as a Wipro Brand Ambassador in front of new hires

Role & responsibilities: This position would include the mentioned set of responsibilities but not limited to: 1. Designing and delivering training programs for contact centre agents. 2. Preparing reports and analyzing data to assist management as they determine contact centre goals. 3. Evaluation Agent Performance and provide feedback to improve agent skills. Provide learning / coaching and taking corrective action, if necessary. 4. Observing the daily operations of contact centre employees, identify operational issues and identifying / suggesting possible areas of improvement. 5. Ensuring employees keep up their productivity and maintain high levels of customer satisfaction. 6. Working with other supervisors and management team members to support agents and maximize customer satisfaction. 7. Hiring, training, and preparing call centre representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Answering agent questions regarding best practices or difficult calls. 8. Preparing procedures and policies regarding sales techniques and appropriate agent conduct with contact centre objectives, performance standards and policies. 9. Scheduling and conducting training sessions on various call centre topics to prepare and support new employees. 10. Training experienced employees on new or updated call centre procedures to improve their performance. 11. Liaising with team leaders and managers to conduct on-the-job coaching. Applicants should possess the following attributes: 1. Excellent knowledge of sales techniques and customer service best practices, problem solving, leadership, and customer service skills. 2. Proficiency with technology, especially computers, software applications, and phone systems. 3. Strong teaching abilities and mentoring skills. Analytical, efficient, and thorough. 4. Good verbal & written communication, interpersonal, and conflict resolution skills. 5. Ability to coach, train, and motivate employees and evaluate their performance. 6. Experience / knowledge of BOBCARD's products & processes will be an added advantage. 7. Data Analysis & Quality Assurance.

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Institutional_Finance_Buy_Side_Others. Experience:1-3 Years.

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Performance Engineering for SAP. Experience: 5-8 Years.

Completion of 100% PM Perform Quality PM & indicate End of Life Component (Batteries / Capacitors / Fans) during Maintenance for aging UPS for reliable Operation. PM Report Submission on the same day is an Improvement Point for us. NO Emails from Customer for Reports. Indicate CMS Call ID in each PM Report & upload in CMS against Call ID. So that No emails from Service sale team for PM Reports, which are required for Billing. 100% usage of FSM App for PM Report Submission to Customers Emergency Breakdown call Support Attending & responding emergency calls during any breakdown call is Important & gets Monitor. Start using FSM App to Monitor RT & TAT. Try to Maintain actual time taken for repairing of UPS Avoid Repeat Calls by addressing Correct Solution to the fault during any breakdown calls. Optimize Spare utilization & keep Minimum Spares on your name. Customer feedback Appreciation emails from Customer. At least 5 emails in a Month by Individuals. Safety is an Important Parameters is all aspect, what we do at Site. So, collecting at least 2 Good Catches in a Month is Important to Work safely. Educate Customer on responding to our Qualtrics Survey. So at least ratings with 9 & 10 Technical Competence Getting Product training as per calendar receiving from Training Academy. Finishing safety Training on 5 th of each day in a Month. So that we can avoid a reminder from safety team. Get a in depth knowledge of each Product during zonal Monthly technical Meeting with SME s.

As a Market Development Specialist (MDS), you will play a pivotal role in driving business growth by fostering strong relationships with builders, architects, dealers, and interior designers within your assigned territory. Your primary responsibility will be to promote the entire product range, create customized solutions for stakeholders, and identify new opportunities to expand market share. By working collaboratively with sales teams and other divisions, you will ensure consistent market penetration and establish the brand as a preferred choice among industry professionals. Key Responsibilities Promote the full range of products to builders, dealers, architects and interior designers within the assigned territory to develop the market for those respective products Develop strong relationships with Architects, Builders, Dealers and Interior Designers through regular visits, courtesy calls, and one-on-one meetings Regularly communicate with builders and Architects throughout the project cycle, addressing their concerns and providing updates Develop a customized presentation showcasing your product range, addressing the builder s specific needs Emphasize the return on investment (ROI) your products offer, including cost savings, increased efficiency, and enhanced customer satisfaction Target builders and Architects with projects that align well with your product offerings Provide comprehensive product training to dealer sales staff and equipping the dealer sales staff with the knowledge and skills to confidently promote and sell the entire range of products Collaborate with dealers to maximize product display within their showrooms using Correct Display Matrix Proactively identify and pursue new sales opportunities through dealer counters Guide the sales generation specialist team to effectively convert leads and opportunities into revenue Submit a weekly action plan in advance and provide a weekly progress report detailing customer interactions and way forward Collaborate working with other divisions (e.g. , OC / JW / Atelier / GIS / Hospitality) to generate business from these segments of market and look at opportunities to cross-sell the concept Gather & share competitors activity, product development and any other benchmarking Promote new products at dealer counters, with builders & architects and build a prospect bank of those new products Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Qualifications and Experience Education: Post graduation/Engineering degree preferred. Experience: Proven track record of 7-9 years experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Ability to travel within the assigned territory

As a Sales Generation Specialist (SGS), you will drive sales and revenue growth by converting leads into successful deals, educating channel partners about product offerings, and ensuring maximum product visibility in the market. You will play a key role in building strong relationships with dealers, builders, and end customers while implementing strategic promotional activities to enhance market penetration and brand loyalty. Key Responsibilities Convert the prospect pipeline generated by MDS into successful sales Educate dealers and key decision-makers about product s range, USPs, and benefits Achieve product s sales value and quantity targets across various categories Generate demand for the products within specified channel partners or geographical areas Ensure maximum display and visibility of products at dealer showrooms through effective EDS management Maintain brand hygiene and ensure compliance with company pricing and promotional guidelines Visit dealers as per MCP, encouraging them to sell products independently. Provide technical education to dealer sales staff and identify experts at counters for advanced training Conduct training sessions at dealer sales counters, including role plays and practical demonstrations Resolve dealer issues and escalate them timely if needed Demonstrate the sales process to dealer staff and spend 2-3 hours daily at the dealer counter Conduct site visits to end customers and promote the products & concepts Convert retail builders of the branch into sales, add new builders, and share a universe of builders and architects monthly Implement promotional activities and local events to increase product visibility and market penetration Conduct architect activities at various outlets such as Orientation Centres (OC), Atelier, Jaquar World (JW), etc. Collaborate with the branch CC team to conduct plumber training sessions Gather and share information on competitors activities, product development, benchmarking, etc. Key Attributes Excellent communication, interpersonal, and relationship-building skills Strong product knowledge and ability to communicate value propositions effectively Proven ability to drive revenue growth Expertise in expanding and managing dealer networks Ability to gather and analyze market and competitor data to inform strategies Proficiency in MS Office Suite and CRM software (preferred) and Sales software Proven ability to deliver engaging presentations and product training sessions Competencies Qualifications and Experience Education: Graduation/Post Graduation preferred Experience: Proven track record of 4-6 years experience in sales or related field Skills: Excellent verbal and written communication skills with pleasing personality, including ability to effectively communicate with internal and external customers Time management and organizational skills Analytical skills for tracking sales performance and network productivity Initiative and drive to meet and exceed sales targets Ability to travel within the assigned territory

Role & responsibilities Candidate must have experience in supporting learning delivery or managed training services projects, which includes training administration, schedule management, client engagement and trainer management. Design, develop, and deliver structured training programs for CRM, HR processes, quality procedures, and general office operations. Conduct onboarding sessions for administrative and departmental staff. Align training programs with business objectives to support organizational goals and workforce development. Create comprehensive training materials, including presentations and manuals. Design and implement strategies to manage and track Key Performance Indicators e-learning content, and handouts. (KPIs) and Key Result Areas (KRAs) . Deliver clear instructions and real-world examples to enhance understanding and application of concepts. Facilitate training sessions on sales techniques, objection handling, negotiation and closing. Performs activity that is intended to increase the knowledge, skills, and abilities of an organization's employees. Developed interactive and engaging training modules focused on manufacturing processes, production tools, and quality enhancement practices. Monitor post-training progress and provide regular updates to management on employee development outcomes. Provide continuous support to help employees implement and integrate new skills into their roles. Stay current with industry trends, best practices, and innovations in training methodologies and technologies. Deliver comprehensive product training to employees to enhance their knowledge and confidence in presenting and using company offerings." Skills Required: Proven experience as a trainer or facilitator, preferably in a manufacturing company. Strong communication , presentation , leadership , teamwork , and facilitation skills. Excellent analytical and problem-solving abilities. Ability to design and deliver engaging, effective, and interactive training programs. Knowledge of quality standards, KPIs, compliance protocols, and performance metrics. Proficiency in MS Office.

As a Sr Channel Sales Rep here at Honeywell, you will be instrumental in driving the companys sales growth through effective channel management. Your expertise in building and nurturing relationships with channel partners will enable you to identify new business opportunities and deliver value-added solutions. By leading contract negotiations and ensuring customer satisfaction, you will play a pivotal role in driving revenue success and positioning the company as a leader in the industry. In this role, you will impact the companys success significantly. By developing and executing channel sales strategies, you will drive revenue growth and expand the companys market presence through effective collaboration with channel partners. Your ability to build strong relationships, identify new business opportunities, and deliver value-added solutions will contribute to the companys overall success and solidify its position as a leader in the industry. YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities Proficient in CRM software and Microsoft Office Suite WE VALUE Bachelors degree in Business Administration, Marketing, or a related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends YOU MUST HAVE Minimum of 5+ years of experience in account management or sales, with a proven track record of managing key accounts and driving revenue growth Strong leadership and team management skills Ability to build and maintain strong relationships with customers and internal stakeholders Strategic thinking and problem-solving abilities Proficient in CRM software and Microsoft Office Suite WE VALUE Bachelors degree in Business Administration, Marketing, or a related field Proven ability to drive revenue growth and achieve sales targets Strong business acumen and understanding of market dynamics Ability to effectively manage strategic accounts and navigate complex sales cycles Customer-focused mindset with a passion for delivering exceptional service Leadership skills to inspire and motivate a high-performing team Continuous learning mindset and willingness to adapt to changing market trends Key Responsibilities Develop and execute channel sales strategies to drive revenue growth and achieve sales targets Build and maintain strong relationships with channel partners, providing product training, support, and guidance Identify new business opportunities and collaborate with channel partners to deliver valueadded solutions Lead contract negotiations and ensure customer satisfaction through effective account management Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth Key Responsibilities Develop and execute channel sales strategies to drive revenue growth and achieve sales targets Build and maintain strong relationships with channel partners, providing product training, support, and guidance Identify new business opportunities and collaborate with channel partners to deliver valueadded solutions Lead contract negotiations and ensure customer satisfaction through effective account management Monitor market trends, competitor activities, and customer feedback to identify areas for improvement and drive continuous growth

Role & responsibilities Analyze Local retail & wholesale teams skill set levels Training efforts and KPIs ongoing to assess impact of training/coaching Competitors client experience and service Competitors product offer Training trends and needs in the markets Strategize Concrete a pragmatic training action plan Optimal use of your training budget Develop Alignment with internal and external partners, to create win-win partnerships Adapted training modules to local needs and strategy Product and brand training o Customerservicetraining o Coachingplans Tools to help monitor & boost training results after training and in boutique Best practices Deploy Modules directly and indirectly to target audiences, consistent with brand Special trainings that support marketing activities (including Train the Trainer) Coaching in line with the Sales/BTQ Managers strategy and team development Ensure success Monitoring training results (quantitative and qualitative, short term & long-term) Ensuring Return on Investment on all training Creating greater success: feedback to relevant partners on progress, recommendations on further actions to take Coaching in the moment Sharing and developing best practices Collaboration and Relationships Align and partner with Area Sales Managers, Boutique Mgrs, Regional Trainers, and Training Team Target Achievement Achievement of Wholesale business objectives Achievement of Retail sales targets and business objectives Achievement of client surveys & Mystery Shopping targets PROFILE Experience in a luxury retail environment with a showroom and/or learning and development experience Experienced in coaching and people development Experienced in training other trainers Commercial mindset and client experience focused Understanding of cliente and relationship building Fluent English and local languages would be a plus. Strong communication, interpersonal skills and team work At ease with Excel and PowerPoint Comfortable with number analysis and reporting Experienced with retail KPIs and analysis with proven results through training Strategic mindset Strong planning and time management skills Agile, flexible and adaptable

Position:- Training & Development Manager Location - Ranchi, Hazaribagh & Deoghar Educational Qualification - Minimum Graduate Experience - Minimum 03 Years experience required in same role (Automobile Industry Experience Preferred) CTC - 4.25LPA + Performance Based Incentives Roles and Responsibilities: - 1. Regular Training Sessions - Conduct daily training sessions to ensure continuous learning and skill development. 2. Hand-Holding Training - Provide personalized, hands-on training to support team members in their roles. 3. Training Calendar Preparation - Create a comprehensive training calendar aligned with team requirements and Maruti Suzuki India Limited (MSIL) plans. 4. Completion of MSIL E- Trainings - Ensure timely completion of all required MSIL online training modules by team members. 5. Tech Savvy - Stay updated with the latest technologies relevant to the automotive industry and training tools. 6. Competitive Awareness - Maintain awareness of competitor products and market trends to enhance training relevance. 7. Performance Evaluation and Analysis - Regularly assess and analyse the performance of each team member, providing constructive feedback for improvement. 8. Presentation and Communication Skills - Utilize excellent presentation and communication skills to deliver engaging and effective training sessions.

Dear Candidate, We are currently looking for a Process Trainer with a BFSI background and a Quality Analyst. **Process Trainer (BFSI Background)** * Good communication skills in English and Hindi are mandatory. * Able to handle training and call auditing with a Life Insurance background. **Quality Analyst Requirements:** * Any Degree * Experience in quality inspection, auditing, and testing. * Excellent communication skills, both written and verbal. * Strong computer skills and knowledge of QA databases and applications. * Strong analytical and problem-solving skills. * Meticulous attention to detail. **Roles and Responsibilities for Quality Analyst:** * Conduct call monitoring and auditing for customer care agents, providing detailed feedback on monitored calls. * Evaluate agents on various parameters, including call greeting, professionalism, communication skills, and process knowledge. * Demonstrate proficiency in using 7 QC tools like Pareto charts, histograms, and check sheets. * Perform detailed root cause analysis (RCA) and ACPT analysis for the call audit. * Publish the dashboard to all stakeholders. * Conduct call-listening sessions. * Pre-shift briefing, dissemination of updates, and quality observation. * Identifying bottom Quartile performers, engaging in TNI, and improving their performance. * Handling OJT batches. **Skills Required:** * Training and coaching * Customer experience * Proficiency in the MS Office suite * Strong analytical and problem-solving skills * Quality management tools Megha 8197554993 Venue and locationNo.92, Z Square, Level 2, Jyoti Nivas College Rd, 5th Block, Koramangala, Bengaluru, Karnataka 560095

Brief Summary As a Regional Trainer for ORRA Fine Jewellery, you will be responsible for developing and delivering effective training programs to ensure consistent and exceptional customer service, product knowledge, and sales skills across multiple locations. You will play a crucial role in enhancing the expertise and performance of our sales associates, fostering a culture of continuous learning and development. This position requires a strong understanding of the luxury retail industry, excellent communication skills, and a passion for delivering high-quality training programs. Brief Job Description (just an indicative list and not limited to the following) Design, develop, and implement training programs to enhance product knowledge, sales techniques, and customer service skills for sales associates at various ORRA Fine Jewellery locations. Create training materials, manuals, and visual aids to support the learning process. Incorporate innovative and engaging instructional methods, such as role-playing, interactive exercises, and simulations. Conduct in-person and virtual training sessions for sales associates, ensuring consistent delivery of content and maintaining a high level of engagement. Facilitate group discussions, workshops, and practical exercises to reinforce learning objectives. Provide constructive feedback and coaching to individuals and teams to improve performance. Conduct regular needs assessments to identify skill gaps and training requirements within the region. Collaborate with store managers and regional leadership to align training initiatives with business goals and objectives. Stay updated with industry trends and best practices to enhance training content and methods. Develop and implement evaluation methods to measure the effectiveness of training programs. Collect feedback from participants and stakeholders to identify areas of improvement and make necessary adjustments to training content and delivery. Analyze training metrics and provide reports on training impact, participant performance, and overall program effectiveness. Partner with store managers, regional leadership, and subject matter experts to identify training needs and align programs with business objectives. Coordinate and communicate training schedules, materials, and logistics to ensure smooth program execution. Foster positive working relationships with cross-functional teams to support the training initiatives. Desired Skills 1. Bachelor's degree in a relevant field or equivalent experience. 2. Proven experience as a trainer in the luxury retail industry, preferably in jewelry or fashion. 3. Strong knowledge of jewelry products , materials, and industry trends. 4. Excellent presentation, facilitation, and communication skills. 5. Ability to engage and motivate learners in a group setting. 6. Strong organizational and time management skills with the ability to handle multiple priorities. 7. Analytical mindset with the ability to measure training effectiveness and impact. 8. Proficient in using technology for virtual training delivery and learning management systems. 9. Willingness to travel to different locations within the region as required. Regards, Ankita Ghadigaonkar Assistant Manager Talent Acquisition P: 022 66807777 M: 88283 00920 E: ankita.ghadigaonkar@orra.co.in A: HOUSE OF ORRA, Plot B26, off New Link Road, Andheri (W), Mumbai 400053

Process Trainer Loc- Gurgaon Shift- Rotational Pkg- Upto 6.5 LPA Exp- 3+ yrs Skills- Process Training, Product Trainer, International Voice Process, TTT, OJT, TNI, TNA etc Required Candidate profile Contact Deepanshi 8920254429 deepanshi.imaginators@gmail.com

C-Electric Automotive Drives Pvt. Ltd. is looking for Drive train Specialist to join our dynamic team and embark on a rewarding career journey Inspect and troubleshoot drivetrain components. Perform repairs or recommend replacements. Test vehicle systems post-repair. Stay updated with emerging drivetrain tech.

To guide the Service Mechanics in technical problem solving and de-bottlenecking at the dealerships. To increase dealer s profitability by service schemes like annual maintenance contracts, service improvements etc. To project the service activities, initiatives taken in the area office in the organization for cross fertilization of ideas To provide a single window between the area office and the other departments of the company on all service matters. To provide feedback on competition new service schemes launched to the head of service and the zonal sales managers. To interface with the marketing service cell and the manufacturing cell at the HO for speedy resolution of service issues at the area office like pending warranty claims, chronic problems, BDTs etc. To audit new dealership for approving it for commissioning Conducting service audits periodically as per the company norms Product training of the dealer, workshop manager service mechanics Experience 3 to 6 yrs experience in Tractors service Industry Preferred Qualifications B.Tech/B.E/Diploma General Requirements

Hiring for Sr Process Trainer/AM Training International Voice Process(Mandatory) Banking Process Require minimum 3years+ experience as Process Trainer in International BPO Immediate joiners Shifts 24*7 5 Days Working Role and key responsibilities: Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations. Utilize effective presentation and facilitation skills including creative training techniques and adult/accelerated learning techniques using a variety of training delivery modalities in a classroom environment. Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities. Accountable for achieving individual training performance metrics. Support and partner with Operations to transition agents from training to production environment, ensuring competency levels meet business standards Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations. Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients. Measure the effectiveness of training programs using various feedback methods focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation. Recommend curriculum modifications to Training Manager/Supervisor on the basis of internal customer feedback and/or Training Needs Analysis .Participate and contribute to continuous learning culture by maintaining engagement on change management product and services releases, policies, processes, and procedures. Key Skills and Knowledge: Proven experience in training methodologies and soft skills (communication skills, critical thinking, time management, team building, etc.) Strong communication skills, both written and verbal Proficient in Microsoft Office Demonstrated ability to multi-task, prioritize, and meet timelines of deliverable. Self-starter, sense of urgency, and works well under pressure. Strong attention to detail Sense of professionalism and ability to develop good relationships. Interested candidates can call at 8766331528 or mail their cv at jasleen@hiresquad.in

We are seeking an experienced and dynamic Sales Training Manager to lead the training agenda and enhance the overall performance of the sales field force. " Roles & Responsibilities Conduct training needs identification (TNI) exercises by engaging with stakeholders to identify specific training requirements for different teams within the Field organization. Develop and customize training programs tailored to the needs of Managers, guiding team members in creating learning modules for their respective workgroups at the frontline level. Manage the content development and online administration of eLearning and mobile learning platforms across all levels of the field force. Deliver managerial programs aimed at Area Manager/Regional Manager (AM/RM) level employees and evaluate program effectiveness based on established metrics. Cultivate strong and collaborative relationships with stakeholders, forging strategic alliances to advance the priorities of the Training team. Foster a cohesive work environment, communicate clear performance expectations, identify and support individual talent, and promote continuous learning and professional development among team members. Implement accreditation activities by communicating the concept to stakeholders, conducting skill evaluation tests, and collaborating with line managers to design and execute post-accreditation activities. " Qualifications Educational Qualification Any graduate/Science (Pharmacy preferred); MBA desirable. Minimum Experience Required 4-10 years of of experience as a trainer & team management. Skills & Attributes Technical Skills In-depth understanding of the pharma selling scenario with a focus on how a Pharma Sales Representative/Sales Business Officer/Area Sales Manager works. Experience in Sales and Marketing. Basic Science knowledge and orientation. Understanding of contemporary training methodology, pedagogy, systems, and practices. Knowledge of Organizational/product/marketing and sales process related inputs. Behavioral Skills Effective verbal and written communication. Understanding and connecting with team members on a personal level. Flexibility and openness to new ideas. Ability to inspire and motivate the sales team. Providing constructive feedback and coaching. "

Implement branch control framework to make impact on sales effectiveness, team morale & productivity.Verify internal policy & process & extend support to branch team for adherence. Exp in Home Loan / Loan Against Property /NBFC Compliances. Required Candidate profile Conduct training at regular intervals (Compliances,Incentives,Policy, Process, etc.).provide continuous support to Business Team to adhere on policy guidelines, process improvements.Travel to branches

About the Role: We are hiring a Product and Sales Specialist for one of the DSS Group companies - NeoDx Biotech Labs, a prominent manufacturer of molecular diagnostics kits . This role is crucial for supporting healthcare professionals in accurate disease detection and management. The ideal candidate will have strong technical knowledge in molecular diagnostics, especially RT-PCR, and experience in key account management, distributor/channel partner development, and revenue generation within the healthcare or diagnostics industry. The position involves driving market penetration, providing application support, and ensuring customer satisfaction. A techno-commercial approach, combining business development with technical expertise, is essential for success in this role. https://www.linkedin.com/company/neodx/ Locations: Delhi, Jaipur, Bhopal, Kolkata, Visakhapatanam/Hyderabad Positions open: 05 Key Responsibilities: Identify and onboard key accounts for RT-PCR diagnostic kits. Develop and execute strategies to achieve revenue targets and business growth, account creation by product management and technical support. Work closely with hospitals, diagnostic labs, oncologists, microbiologists, and research institutions to drive product adoption. Conduct competitor analysis and market intelligence to position NeoDx products effectively. Build and nurture relationships with KOLs (Key Opinion Leaders) to enhance brand credibility and market influence. Demonstrate a strong technical understanding of Real-Time PCR technology, including assay principles, troubleshooting, and workflow optimization. Conduct product demonstrations, technical presentations, and training sessions for customers and channel partners. Support customers with troubleshooting, workflow optimization, and assay validation in clinical and research settings. Collaborate with R&D, Quality, & Regulatory teams to provide field insights for product improvements. Job Specification: Strong understanding of RT-PCR principles, applications, troubleshooting, and assay optimization. Excellent presentation, negotiation, and relationship management skills. Frequent travel to engage with customers and partners. Educational Qualification: Masters Degree / Engineering / Ph.D. in Biotechnology, Molecular Biology, Life Sciences, or a related field.