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4.0 - 8.0 years

7 - 8 Lacs

Pune

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Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

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4.0 - 8.0 years

7 - 8 Lacs

Pune

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Greetings we are looking for Process Trainer- International Customer Care in Pune, *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Process Trainer - International Customer Care(Voice) Job location - Pune Qualification *Overall 4+ years of experience *1 year + Process Training Experience Salary - Upto 8Lpa Working days -5 (Rotational Shifts) To get your Telephonic interviews Scheduled Kindly call/ Whatsaap :"Process Trainer" call or wats app for details. * Honey 8871997083 * Khushi 7869457739 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING Thanks and Regards, Prajit Grover H.R Team KVC CONSULTANTS LTD.

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1.0 - 2.0 years

2 - 3 Lacs

Noida

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Responsibilities: * Develop sales strategies and tactics * Conduct product trainings * Collaborate with marketing team on campaigns * Monitor performance metrics * Train sales team on new products

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4.0 - 9.0 years

8 - 12 Lacs

Nagpur, Jaipur, Mumbai (All Areas)

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Job title : Location: Integrated Solutions Manager Work location: Jaipur/ Mumbai/ Nagpur (Open for all 3 locations) Experience required: 4- 12 years Salary : 8-12 lac per annum Preferred Companies/Industry : Preference to candidates with experience in the School Academic Publishing industry Macmillan Education Company Profile: For more than 180 years, Macmillan Education has been a major player in Indias education market. Macmillan is among one of the leading international school publishers. Our parent company, Springer Nature has been created through the combination of Nature Publishing Group, Palgrave Macmillan, Macmillan Education and Springer Science + Business Media. This strategic merger brought together these dynamic publishing houses with more than 150 years of history behind them, as well as complementary geographic footprints and brand portfolios, a track record of creativity and innovation, and a shared vision to advance knowledge and learning around the world. The company numbers almost 10,000 staff in over 50 countries Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies Digital skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital Qualification and Prerequisites Graduate, pref. B.Ed. / MBA Excellent communication (particularly in English) Open to 1416 days travel in a month Interpersonal Skills Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but able to work on own initiative and with minimal supervision Ability to multi-task, prioritize, and meet deadlines Excellent interpersonal relationship skills Metrics Quality and timeliness of services rendered to schools: workshops, training, observations Retention feedback from schools Upsell in user schools Product demos for acquisition Market inputs Sales training Reporting Closure report of customer calls every week to RM and Line Manager Learning and implementation of action points from feedback of Line Manager

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10.0 - 18.0 years

10 - 18 Lacs

Ahmedabad

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•Understand market needs. •Develop marketing strategies •Plan and design visual aids, scientific inputs and other promotional material for brands •Review implementation of strategies •Launch new products •KOL development Pedia Specialty preferred

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4.0 - 8.0 years

4 - 8 Lacs

Lucknow

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Responsibilities 1. Design and maintain various training manuals and work books, with particular emphasis on keeping content up to date, through liaison with the supervisor. 2. Compile and submit monthly report on training activities and needs on a timely and concise manner 3. Assist in the delivery of formal induction and process for new hires training. Providing Effective Training Sessions for Agent & Middle level to improve the Productivity Coaching Team Members on Soft Skills & Process Organize and present activities that will reinforce the learning process. 4. Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources. 5. Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions. 6. Trainer needs to test the new staffs. Periodic tests are necessary to know the performance of trainee. It also assists in personal evaluation process 7. Based on the evaluation, trainers recommend improvements.

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1.0 - 3.0 years

2 - 3 Lacs

Salem

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Responsibilities: * Design process training programs * Conduct OJT & TTT sessions * Evaluate trainee performance * Collaborate with stakeholders on curriculum development * Deliver soft skills workshops Should be immediate joiner

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4.0 - 9.0 years

5 - 8 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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NOTE - If Interested mail me your updated CV on Karishmap@itm.edu or can contact at 84339 73130 Organization: ITM Skills University (https://www.itm.edu/) Job Location: - Navi Mumbai SPECIALIZED KNOWLEDGE AND SKILLS: Ability to grasp the domain requirement and customize training practices. Excellent written/verbal communication skills and significant experience presenting to Students Facilitation, Trainer and presentation skills Strong work ethics, self-sufficient & highly organized Researches, writes, organize and present a variety of training sessions (i.e. Team Building & Train the Trainer). Ability to work independently but guided by documented procedures, with appropriate support. Job Descriptions: Plans, schedules and conducts pre-licensing training for all prospective life advisors. Coordinates with external training institutes for offline classroom training being conducted for Students Schedules BFSI training programs and publishes the calendar as per the system. Maintains a record of all training programs and participants and publishes relevant MIS Remains abreast of all advisors, agency partners and employees vis--vis the gaps in training needs and designs a developmental plan covering all of them Conduct Life Cycle based training programs for Students in line like Agency Partners & Sales Managers Develop, implement, manage and supervise the Annual Training Plan. Excellent Execution Skills

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8.0 - 10.0 years

15 - 20 Lacs

Navi Mumbai

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Role & responsibilities Product Training: Develop and deliver detailed training modules on Walplast products to the sales team / other team members, ensuring deep product knowledge and understanding. Competency Assessment: Monitor and ensure sales employees meet the required knowledge and competency scores through assessments and evaluations. Query Resolution: Address and resolve sales employees' product-related queries to support their field operations. State-wise Training: Conduct physical training sessions across different states, ensuring consistent training delivery and engagement. Coaching Calls: Lead and manage regular coaching calls to provide continuous learning and support to the sales team. Training Program Management: Continuously improve training materials, methods, and delivery based on feedback and industry best practices. Performance Tracking: Track the impact of training programs on sales performance and report findings to management. Travel required to conduct state-wise training sessions.

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4.0 - 9.0 years

8 - 12 Lacs

Chandigarh, Lucknow, Delhi / NCR

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Job title : Location: Integrated Solutions Manager Work location: Chandigarh/Delhi/Lucknow (Open for all 3 locations) Experience required: 4- 12 years Salary : 8-12 lac per annum Preferred Companies/Industry : Preference to candidates with experience in the School Academic Publishing industry Macmillan Education Company Profile: For more than 180 years, Macmillan Education has been a major player in Indias education market. Macmillan is among one of the leading international school publishers. Our parent company, Springer Nature has been created through the combination of Nature Publishing Group, Palgrave Macmillan, Macmillan Education and Springer Science + Business Media. This strategic merger brought together these dynamic publishing houses with more than 150 years of history behind them, as well as complementary geographic footprints and brand portfolios, a track record of creativity and innovation, and a shared vision to advance knowledge and learning around the world. The company numbers almost 10,000 staff in over 50 countries Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies Digital skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital Qualification and Prerequisites Graduate, pref. B.Ed. / MBA Excellent communication (particularly in English) Open to 1416 days travel in a month Interpersonal Skills Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but able to work on own initiative and with minimal supervision Ability to multi-task, prioritize, and meet deadlines Excellent interpersonal relationship skills Metrics Quality and timeliness of services rendered to schools: workshops, training, observations Retention feedback from schools Upsell in user schools Product demos for acquisition Market inputs Sales training Reporting Closure report of customer calls every week to RM and Line Manager Learning and implementation of action points from feedback of Line Manager

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3.0 - 8.0 years

3 - 5 Lacs

Mumbai

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Must have Min 1+yrs exp as a Process Trainer from Mutual Fund process. NISM Certified Trainers are preferred. 6 Days Working Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

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5.0 - 10.0 years

5 - 11 Lacs

Bengaluru

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Hiring for Process Trainer Role - Bangalore Location Need 5+ Years of relevant experience into process training Salary upto - 11.86 LPA + Variables WFO / Both side cabs

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4.0 - 9.0 years

4 - 9 Lacs

Bengaluru

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Role: Area Manager - Training & Team Lead (B2C) Base Location: Bangalore, Karnataka. Key Responsibilities: 1. Training & Development Competency Plan, organize, and execute training programs across regions. Design and deliver content to develop product knowledge, sales techniques, and soft skills. Implement training modules that align with business goals and sales competencies Identify learning gaps and provide targeted interventions. Communicate a clear vision for the sales team and drive alignment. Continuously optimize the sales process and evaluate training effectiveness through performance metrics. 2. Skills & Job Fit Attributes Minimum 3 years of experience in the IT industry. Must have experience in driving sales In-depth knowledge of IT products, especially laptops and gaming PCs. Excellent communication, presentation, and content creation skills. Strong execution, leadership, and people management capabilities. Prior experience in IT retail, sales, promoter management, or channel marketing is an advantage. 3. Organizational Fit Conduct online and offline training sessions for in-shop promoters (ISPs) pan-India. Develop and manage training materials, including videos, articles, and digital content. Drive sell-out performance and monitor KPIs for promoter teams. Administer ISP assessments, set KPIs, and track performance outcomes. Oversee store-level audits, inventory management, and in-store branding. 4. Technical Knowledge Proficiency in Microsoft Office, particularly Excel and PowerPoint. Strong technical understanding of computers, especially in laptops and gaming. Prior experience in sales-driven environments is a plus. 5. Experience Required Minimum 5 years of experience in IT training or IT sales management.

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4.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Job Track Description: Performs business support or technical work, using data organizing and coordination skills. Performs tasks based on established procedures. In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile Proficient in a range of operational processes through prior experience and trainings. Completes assignments and guides the work of peers and other team members. May work cross-functionally, in different areas when necessary. Proposes improvements to processes and methods. Works within established procedures and practices. Functional Knowledge Has developed skills in a range of processes, procedures and systems. Acts as a technical expert in an area. Business Expertise Understanding of how best teams integrate and work together to achieve company goals.. Impact Impacts own team and other teams when work activities are closely aligned. Suggests improvements to existing processes and solutions to improve efficiencies. Leadership Serves as a team leader and may allocate work. Provides subject matter guidance to junior team members. Problem Solving Ability to problem solve and provide the best outcome for clients and end users. Interpersonal Skills Exchanges ideas and information effectively. Uses tact and diplomacy when communicating. Responsibility Statements Conducts training classes for employees on the features and operation of products and technology, client tools, processes, including basic soft skills. Responsible for design and update of basic level training materials and courses based on client or internal needs. Organizes training content in a clear sequence for delivery. Works with subject matter experts to keep content current and effective. Reviews and prepares training resources and materials to deliver classes. Collects training feedback from participants. Conducts \"train the trainers\" sessions, as necessary. Analyzes, produces, and distributes training reports. Guides other trainers and assigns tasks. Performs other duties as assigned Complies with all policies and standards Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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1.0 - 5.0 years

18 - 20 Lacs

Noida

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Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

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1.0 - 5.0 years

18 - 20 Lacs

Noida

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Position Overview: We are seeking a dynamic and experienced Customer Success Manager to join our growing team. As a Customer Success Manager at Naukri.com , you will be responsible in - Ensuring our client's success by driving adoption through offline/online training, fostering strong relationships, and providing strategic guidance to maximize the value Trusted advisor to our clients, helping them achieve their hiring goals and optimize their recruitment strategies. Key Responsibilities: Develop and maintain strong, long-lasting relationships with key stakeholders within client organizations, including HR, recruitment, and talent acquisition teams. Collaborate with clients to understand their unique business needs and objectives, and tailor our platform solutions to align with their goals. Provide strategic guidance and best practices to clients to ensure they are effectively utilizing the Naukri platform to achieve their hiring and talent management objectives. Conduct regular check-ins, business reviews, and performance analyses to track client satisfaction and platform utilization. Proactively identify opportunities for upselling and expansion by understanding clients' evolving needs and suggesting relevant product offerings. Serve as the main point of contact for escalated client issues, working closely with cross-functional teams to resolve challenges and ensure client satisfaction. Lead the onboarding process for new clients, ensuring a smooth transition and successful implementation of the product platform within their organizations. Stay up-to-date with industry trends, competitive landscape, and best practices in HR and skill assessment to continuously enhance our customer success strategies. Qualifications: Master's degree is a plus. Proven track record of at least 3 years in customer success or account management roles. Strong understanding of HR processes, talent acquisition, and skill assessment methodologies. Exceptional communication and interpersonal skills, with the ability to build rapport and influence at all levels of an organization. Demonstrated experience in managing and growing client accounts, driving upsell opportunities, and achieving revenue targets. Problem-solving mindset with the ability to navigate complex client situations and deliver effective solutions.

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0.0 - 1.0 years

1 - 1 Lacs

Noida

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Responsibilities: * Collaborate with cross-functional teams on product launches * Conduct market research and analyze trends * Meet sales targets through effective selling techniques Health insurance Food allowance

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1.0 - 5.0 years

4 - 6 Lacs

Thane

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We're expanding and seeking talented individuals who bring expertise, unique skills, and a fresh perspective to our dynamic team. If you are driven to make a significant impact, we invite you to apply and embark on a path of professional development and success with Supportio Business Services. Roles & Responsibilities : 1. Design and develop comprehensive training modules to enhance sales techniques, product knowledge, and customer engagement skills. 2. Facilitate workshops, seminars, and one-on-one training sessions for both new hires and existing sales staff to ensure consistent skill development. 3. Work closely with sales managers to identify training needs, align training objectives with sales goals, and address performance gaps. 4. Stay informed about the latest sales strategies, tools, and best practices to incorporate into training programs. 5. Keep detailed records of training activities, participant progress, and feedback to track development and inform future training initiatives. Prerequisite for applying for the position : 1. Are available for full-time in-office employment ( Office Location - Thane, Maharashtra ) 2. Can work from the office and Can join immediately. Working days : Monday to Friday Shift : Night Shift (8:00 PM 5:00 AM IST)

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4.0 - 6.0 years

6 - 8 Lacs

Bengaluru

Hybrid

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Position Overview: The Product Manager will be responsible for managing the lifecycle of our products, from concept to market launch and beyond. This role requires a deep understanding of the healthcare sector, specifically medical devices, and the unique dynamics of the Indian market. The ideal candidate will have a strong background in product management, excellent strategic thinking, and the ability to work collaboratively across various departments. Key Responsibilities: Product Strategy and Roadmap: Develop and implement product strategies and roadmaps aligned to drive growth and meet financial objectives. Assist Product team with Product lifecycle management to demonstrate SKU reduction and associated cost savings. Market Analysis: Conduct market research and analysis to understand customer needs, market trends, and competitive landscape in the Indian healthcare sector. Product Development: Collaborate with R&D, engineering, and design teams to guide the development of devices and clinical training programs, ensuring they meet the requirements and regulatory standards. Regulatory Compliance: Ensure that products comply with local and international regulatory requirements and standards. Go-to-Market Strategy: Plan and execute product launches, including pricing, positioning, marketing and sales tools needed to support business activities including literature, patient collateral, advertising, trade show materials, customer education programs and workshops, etc. Stakeholder Collaboration: Work collaboratively with key internal stakeholders to support the introduction of new products to market, including planning and execution of launches and campaigns. Build relationships: Build good relations with customers, end-users, distributors and other key partners necessary for the development and growth of the business. Customer Feedback: Gather and analyze customer feedback to inform product improvements and updates. Identify, develop and launch new products that will drive sales and margin growth. Training and Support: Provide product training and support to sales and marketing teams, as well as external partners and customers. Performance Monitoring: Monitor product performance, analyze key metrics, and make data-driven decisions to optimize product success. Qualifications: Graduate/ Post Graduate in Biotechnology, Biochemistry, Biomedical, or a related field. Proven experience (4-6 years) in product management within the medical device sector, specifically in the Indian market. Strong understanding of the healthcare industry, medical devices, and regulatory environment in India. Strong computer skills (Advanced Excel, Word, PowerPoint, Google sheets). Excellent analytical, strategic thinking, and problem-solving skills. Exceptional communication, negotiation, and presentation abilities. Ability to work collaboratively across cross-functional teams. Willingness to travel as required.

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3.0 - 8.0 years

4 - 8 Lacs

Hyderabad

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Trainer/Process Trainer BPO for technical support process TNA TNI TTT Refresher NHT PKT IMMEDIATE JOINER If you have Mutual Funds exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407

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4.0 - 7.0 years

5 - 7 Lacs

Hubli, Belgaum

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Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IIDs o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Life Insurance products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

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4.0 - 7.0 years

5 - 7 Lacs

Vijayawada, Visakhapatnam, Hyderabad

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Role & responsibilities o Conducting training for Agent Advisors o U pdation of training modules o Agent development KEY RESPONSIBILITIES: Conduct training modules for Agent Advisors o Conducting FCS, BCS , and ICS o Conducting GIDs and IIDs o Conducting PRP and FOD as and when required Look after training logistics o Schedule training sessions o Ensure wider participation of agents in programs Monitor progress of agents on a continuous basis o Seek regular feedback from agents , Sales Managers, Partner and Managing Partner o Ensure that agents follow moral and ethical standards when dealing with clients o Monitor Agent development Update training material o Review present training material o Scan environment o Incorporate feedback from Agents, Customers, ADMs, APs, Ps, MPs Ensure that the agents get updated and continuous information on Life Insurance products Facilitate self development of agents Requirements MEASURES OF SUCCESS: Participant feedback Number of days f training Customer survey rating Pass percentage of agents Pass percentage of Agents in IRDA exams Compliance on IRDA requirements Reduction in training cost Awareness level of agents on competition MINIMUM EDUCATION : Graduate in any discipline

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2.0 - 5.0 years

3 - 4 Lacs

Chikkaballapura

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Responsibilities: * Design and deliver technical trainings * Ensure knowledge transfer through interactive sessions * Collaborate with stakeholders on training needs analysis * Maintain up-to-date subject matter expertise Office cab/shuttle Provident fund Accidental insurance

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4.0 - 9.0 years

8 - 13 Lacs

Guwahati, Patna

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Key Responsibilities Build and maintain strong relationships with customers, understand their needs and concerns, and resolve issues promptly. Create and implement strategies to improve customer loyalty and reduce churn, including personalized communications and targeted offers. Product demonstrations of integrated solutions to acquire new customers Develop complete product understanding and ecosystem to input product feedback and market trends Product Training to sales teams Skills and Attributes: Communication skills: To effectively interact with customers and colleagues. Problem-solving skills: To address customer issues and improve processes. Customer focus: To understand customer needs and prioritize their satisfaction. Strategic thinking: To develop and implement retention strategies. Digital Skills: To be able to use and train customers on tech in teaching Attention to detail: To ensure accuracy and consistency in all aspects of the role. Collaboration: To work effectively with cross-functional teams, including sales and digital to ensure a cohesive customer experience. Customer Centricity: To identify and address customer issues and implement improvements to processes and services. Key relationships Branch Managers, Regional Sales Teams, PMs in other regions Key Competencies Qualification and Prerequisites Graduate, pref. B Ed. Excellent Communication (particularly in English) Open to 14 days travel in a month Interpersonal Skills: Good communication skills, high enthusiasm, ability to build knowledge-based rapport with customers Ability to quickly understand the curriculum publishing market and the products A team player but be able to work on own initiative and with minimal supervision Ability to multi-task, prioritize and meet deadlines Excellent interpersonal relationship skills

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0.0 - 1.0 years

0 Lacs

Bengaluru

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Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @ www.zeta.tech , careers.zeta.tech , Linkedin , Twitter Responsibilities Must be familiar with designing user guides/product documents Responsible for research and analysis of zeta products Create and curate content based on requirements Deliver product training Skills Must have interest or passion in Learning and Development Fair understanding of Technology Excellent communication skills Experience and Qualifications Should be proficient with G suite tools Equal Opportunity

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