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13 Job openings at GUS EDUCATION INDIA
About GUS EDUCATION INDIA

GUS Education India is a part of Global University Systems (GUS), which focuses on providing quality higher education and enhances the learning experience through innovative technologies and diverse programs

Domestic Sales Executive

Hyderabad

3 - 7 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

RESPONSIBILITIES ACTIONS Direct Sales Assist prospective students in the application process, including providing guidance on how to complete the application, collecting required documents, and submitting the application. Review and evaluate applications for admission, making decisions on the eligibility of prospective students based on established criteria. Provide guidance and assistance to prospective students in securing financial aid and scholarships. Communicate with prospective students throughout the enrolment process, providing updates on their application status, answering questions, and addressing any concerns. Connecting with prospective students to provide information and answer questions about the program and convert as Sale. Collaborate with other departments to ensure a smooth and seamless enrolment process for prospective students. Maintain accurate and up-to-date records and files on prospective students. Stay current on industry developments and trends and provide insight and recommendations to improve the Sales/Admissions/Enrolment process. Admin Support Email Communication whenever required. Sales Force Management - Managing Working/Nurturing/Opportunity pipeline. Act as a liaison between internal teams and students. Stay abreast of student recruitment trends and best practices. DESIRED PROFILE MINIMUM QUALIFICATION Graduate Degree. Minimum 3 Years+ Experience. ESSENTIAL SKILLS Fluency in English & Hindi Excellent organizational and consultative sales skills Effective verbal/written communication skills Exceptional customer service skills Positive attitude and focused Ability to create urgency Obtain end-to-end brand and product knowledge Utilize consultative approach to close sales RELEVANT EXPERIENCE Ability to research, assess, identify the candidate. Ability to work on databases (CRM-SF). PERSONAL CHARACTERISTICS & BEHAVIOURS Lead by example Live the core values and drive company culture. Self-Motivated • Adaptability Please call me between 11 and 6 p.m. on 6309008891 / 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

German Support Specialist

Hyderabad

3 - 6 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Nature of The Job This role is responsible for working collaboratively with (international) partners, executing the tasks assigned. Respond to customer support tickets via email, chat, or helpdesk platforms in both German and English Monitor students queries raised. Support the University in conducting Online Enrolments. Organize the set-up and ensure smooth and timely handling & assigning of Tickets Work effectively with a diverse range of service providers and colleagues Manage any other tasks given from time to time by the senior management of UE management. Job Purpose: We are seeking a proficient German Language Specialist (B2/C1 level) to join our dynamic support team. This role is responsible for responding to student enrolment and inquiries related to their academics and is held accountable for each employee's performance. The services that GEI and the client groups have agreed upon are to be provided by the student support officer. An ideal candidate is the one with outstanding written and verbal communication skills and attention to detail Key Accountability: Student support Organize the set-up and to ensure a smooth and timely handling & assigning of Ticket. Student Online Enrolments Support the University in conducting Online Enrolments. Onshore support: Work collaboratively with (international) partners, executing the tasks assigned. Work effectively with a diverse range of service providers and colleagues Ad-hoc: Taking up any additional tasks assigned by the Stakeholders. KRAs & KPIs Student Online Enrolments: Conduct Online Enrolments as per the schedule in and update them on the Sharepoint. Ticketing Queue: Assigning & Actioning the Ticketing Queue to ensure that the student queries are handled and resolved or assigned to the relevant department Audit: Training, Audit & Compliance Desired Profile required: Skills & Qualification: Graduate with relevant experience Knowledge of the international education system (Desirable) Excellent written and verbal communication skills Proficiency in German (B2 or C1 level) spoken and written High level of discretion, diplomacy, and cultural intelligence Experience in working, living or studying abroad or with an international audience Proven track record in the areas of academic affairs, student services, enrolment management, continuing education, program development, and administration Ability to multitask and manage time effectively Demonstrated ability to develop new approaches, solutions, and methods Relevant Experience: Minimum 3-6 years experience in customer service High level of customer focus and excellent attention to detail, first-rate organizational skills GUS Values The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company. GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply Benefits: At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation. This role is a full-time position with a competitive salary and benefits package. The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which are over and above the compensation. To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius. The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days time off in a year.

Financial Planning and Analysis

Hyderabad

5 - 7 years

INR 13.0 - 18.0 Lacs P.A.

Work from Office

Full Time

***This job requires fully qualified CA*** Nature of The Job This role is a strategic finance position, reporting to and working closely with the COE Lead & Stakeholders within the expanding Finance function. It is designed to provide financial insights and analytical support to the Global Central Finance Team , which is the largest and most complex centralized function within the GUS Group. The role will focus on financial planning & analysis (FP&A), budgeting, performance management, and business intelligence , ensuring that financial insights drive effective decision-making across International Business Development (IBD), Sales, and Marketing . The IBD team plays a critical role in the Groups commercial success, managing business processes for international student recruitment and supporting Business Developers, institutions, and agents. The Sales team focuses on direct student recruitment, while the Marketing team provides comprehensive services, including SEO, pay-per-click (PPC), content creation, and market insights . This position is ideal for a qualified FP&A professional seeking an opportunity to have a real business impact on an international scale by partnering with senior stakeholders, driving financial performance, and optimizing commercial strategies. Job Purpose The purpose of this role is to provide financial planning, analysis, and business intelligence to support the Global Central Finance Team the largest and most complex function within the GUS Group. By delivering data-driven insights, budgeting support, and performance management expertise , this role enables business leaders to make informed strategic decisions that drive commercial success. The role plays a key part in optimizing financial performance across International Business Development (IBD), Sales, and Marketing , ensuring that resources are effectively allocated, risks are managed, and opportunities for growth are identified. Through close collaboration with the Senior Finance Business Partner Commercial , this position helps shape financial strategies, enhance operational efficiency, and maximize profitability on an international scale. Key Accountability Budgeting & Financial Planning Assist the Senior Finance Business Partner in collaborating with the Global Central Finance Team to develop the Central Finance Budget Coordinate with the Global Central Finance Team to confirm student recruitment targets and the associated costs for each institution. Ensure that budgets are appropriately sized and aligned with institutional agreements, adhering to the Groups financial timetable. Budget Proposal & Stakeholder Management Support the COE Lead and Global Central Finance Team in presenting budget proposals to Group institutions . Address queries, respond to challenges, and ensure alignment to secure final budget approval. Revenue Recharges & Financial Transactions Oversee the monthly recharge process for Commercial services, ensuring accurate and timely billing. Act as a liaison between Central Finance Team and Institutions to ensure smooth financial operations Forecasting & Performance Management Support the production of financial forecasts for Commercial cost centres. Work closely with the Global Central Finance Team to identify risks, opportunities, and ensure they are reflected in the forecast. Data Analysis & Insights Collect and consolidate data from multiple sources to provide insights into financial and recruitment performance. Analyze absolute and relative performance across institutions, offering data-driven recommendations. Business Case Support & Investment Analysis Assist in preparing business cases for new projects and initiatives, evaluating their financial impact and viability. Track and monitor capex spending on projects, ensuring compliance with capitalization rules and alignment with budgeted expectations. Ad Hoc Support & Strategic Contributions Provide additional support to the Senior Finance Business Partner and Commercial team on various financial matters as needed. Contribute to ongoing process improvements and \strategic financial planning efforts. Desired Profile Qualification Qualified Charted Accountant (ACA, ACCA, CIMA or equivalent) Skills Strong attention to detail, able to produce and review financial data to ensure accuracy Excellent analytical and problem-solving abilities, with the capability to identify issues, develop solutions, and drive implementation Ability to critically analyse complex financial data, identify patterns, and draw meaningful conclusions Ability to work in a fast-paced, dynamic & global environment and adapt to changing priorities Highly motivated, driven, and self-directed individual Skill in presenting financial information visually through charts, graphs, and reports Strong communication and relationship-building skills; the ability to explain complex financial concepts to non-finance management, and the ability to provide support and productive challenge to management in order to achieve positive outcomes. Relevant Experience 5 years experience in a similar role within a large, complex international business - including financial analysis, business partnering, financial modeling, budgeting and forecasting Benefits At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation. This role is a full-time position with a competitive salary and benefits package. The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius of GHMC. The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days time off in a year. If you have the above skills then please share your CV at zoheb.sheikh@guseducationindia.com

Manager - Student Advisory Services

Hyderabad

10 - 15 years

INR 15.0 - 20.0 Lacs P.A.

Work from Office

Full Time

NATURE OF THE JOB: This role operates at the 3rd level of the organizational hierarchy. The Service Line Managers (SLM) is responsible for leading multiple teams of Student Advisory professionals, guiding them in achieving intake targets, and fostering strong student relationships. This position requires a balance between delivering targets, operational excellence and continuous improvement in performance while maintaining high morale of the team. The SLM must navigate competing priorities to ensure consistent results. The SLM serves as a critical link between the teams and the COE Lead (Student Advisory), ensuring seamless operation of the Student Advisory service line. The planning horizon ranges from 1 to 2 years. JOB PURPOSE: The primary purpose of this role is to lead and motivate student advisory teams to exceed targets while fostering student relationships. The role includes implementing effective sales strategies, analyzing lead quality and trends, improving performance metrics to achieve intake targets. Responsibilities involve collaborating with various departments, adapting to product and external market changes, while maintaining high team morale and the reputation of the institution. The SLM focuses on maximizing sales opportunities, revenue generation, cross-functional collaboration, and data protection. This role has to ensure that the team has the required skills and knowledge to achieve the target and contribute to the overall success of the institution. KEY ACCOUNTABILITIES & ACTIONS Sales Target Drive the Sales Targets month on month as per Intake. Monitor and manage the sales pipeline to ensure a steady flow of opportunities. Forecast accurately sales metrics, track conversion rates, enrollments, deposits and lead to app, app to deposit, deposit to enrollment. Analyze sales performance against targets and identifying areas of improvement. Team Collaboration Ensure seamless communication to enhance collaboration and effective teamwork to achieve business objectives of the Student Advisory function. Ensure uniformity in sales approaches within the teams, to maintain consistency of results. Performance Management and Analytics Tracks and manages key performance indicators of the teams to assess team performance to ensure monthly targets are met. Evaluate team leaders/managers performance by conducting monthly reviews, provide guidance, to achieve monthly business targets. Analyze sales data, to identify trends and gaps, to optimize processes. Operational Excellence Maintain standard operation procedures to ensure consistency to achieve uniformity across all students advisory teams. Product Knowledge Ensure teams are trained and certified on the various products prior to calling. Ensure that teams are trained and there are effective mock calls and OJT prior to going live. Conduct periodic Product knowledge test to ensure that the teams are highly proficient on product features. Stay informed about best practices and emerging trends in the international education market student support services. Implement innovative approaches to continuously improve sales and student support service. Team Management Interview and select the right student advisors based on skill knowledge and cultural fitment. Provide guidance to the Team Leaders to achieve the agreed targets and ensure that 90% of team members meet or exceed their performance targets. Create a positive and motivating environment to enhance engagement to ensure team cohesiveness and goal attainment. Resolve conflicts by addressing issues, to ensure a positive work environment. Identify potential attrition and retain top talent. Keep the team informed by communicating updates to foster open communication. DESIRED PROFILE QUALIFICATION Must have - Graduate. A Management Degree in Post-Graduation (preferred). SKILLS Sales Techniques and Strategies Market Understanding Team Leadership and Management Analytical Skills Adaptability and Resilience Time Management and Prioritization Product Knowledge Conflict Management Knowledge of Reporting and Insights RELEVANT EXPERIENCE Over 10 plus years of relevant experience in International Higher Education admission process. (From EdTech industry) GUS VALUES This role is a full-time position with a competitive salary and benefits package. GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply. There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company. BENEFITS At GUS Education India, GEI we want employees to feel comfortable, bringing their passion, creativity, and individuality to work. We truly believe that diverse culture, backgrounds, and experiences drive innovation. The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked. To make the daily commute easier, safe, and less stressful, the company provides cab facilities to employees to and from the workplace within 30 kms radius. The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 5 days of Sick leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, 10 days of Bereavement leave, 10 days of paternity leave & 10 days of holidays (5 Mandatory Indian holidays & 5 optional holidays as per region i;e. UK, Germany & Canada)

Student Advisor (Counselling)

Hyderabad

2 - 6 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination : Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance : Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment : Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising : Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets : Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs) : Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building : Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Collaboration : Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance : Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Preferred candidate profile 2 plus years of relevant experience. • Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. • Familiarity with customer relationship management (CRM) - salesforce system is a plus. • Proven customer service skills and an excellent communicator. • Outstanding administrative and organization skills, ability to deliver against several priorities. • Excellent presentation skills, with accuracy, attention to detail and a methodical approach. Perks and benefits The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 10 days (about 1 and a half weeks) of medical leave, 6 days of casual leave, 18 days (about 2 and a half weeks) of earned leave, 1 day of Happiness Leave, apart from 10 days (about 1 and a half weeks) of statutory leave, totalling to 45 days (about 1 and a half months) time off in a year If interested please share your updated CV : dhana.laxmi@guseducationindia.com

Principal Consultant - Brand & Communications

Hyderabad

10 - 15 years

INR 30.0 - 40.0 Lacs P.A.

Work from Office

Full Time

About Gus Education India (GEI) GUS Education India (GEI) is the education arm of Global University Systems, a leading Global Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact. Nature of The Job It's a strategic function that ensures consistent and clear messaging on the companys culture across all communication channels internal & external in nature. Corporate communication involves how businesses communicate to manage perception and achieve business objectives. This includes everything from internal emails to public press releases, aiming to always build and maintain a positive reputation on social media etc. Job Purpose The purpose is to have a consistent brand image and voice across all external communication channels. Creation and execution of the strategy through branding and communication. To develop and strategize marketing communication for the GEI brand. The role should reinforce communication flow, exchange of information and make interactions with the any platform more robust. Organizational Structure Key Accountability Actions Internal Communication Collaborating with internal stakeholders for sharing information within the organization, such as updates to employees, memos and team meetings. Crafting and delivering consistent messaging to employees, fostering engagement and aligning individuals with standard messaging templates. Crafting engaging content for newsletters, announcements, internal websites, and other platforms with good visual communication, infographics, presentations, and digital assets Gathering feedback on communication effectiveness and making adjustments to improve engagement on any areas prescribed. External Communication: Focuses on communicating with audiences outside the company, including customers, all social media platforms, and the general public. Develop campaigns for Glassdoor, AmbitionBox, & Google Reviews or similar platforms to promote authentic voices from within. Planning and executing public relations campaigns and events to promote the company's brand, products, and services. Building and maintaining strong relationships with media outlets, journalists, and industry influencers to facilitate positive media coverage and manage potential crises Social media & Digital Presence Own the companys social media presence and content calendar across LinkedIn, X, Facebook YouTube, Instagram, etc Work closely with digital and design teams to ensure cohesive brand messaging and visual alignment Leverage analytics tools to optimize reach, engagement, and brand visibility Curate high-quality content across all platformsarticles, speeches, blogs, case studies, videos, scripts, and internal memos. All content to have consistency to ensure brand image. Crisis Communication Developing and implementing strategies to manage potential crises and ensure clear and timely communication during challenging situations. Prepare and manage crisis response strategies including internal communication protocols and public statements Conduct scenario planning and media training for leadership and addressal. Desired Profile Qualification Postgraduate degree in Communications, Public Relations, Journalism, or related fields Proven experience in a corporate communications role, preferably in a fast-paced, high-growth environment Strong portfolio of communications campaigns and media features Skills Leverage tools like Meltwater, Cision, Canva, Sprinklr, Hootsuite, etc. for media tracking, content management, and analytics Stay updated on digital trends and innovations in communication tools and platforms Ability to lead and inspire cross-functional teams Calm and decisive under pressure, especially in crisis scenarios High attention to detail and project management ability Proficiency in communication tools and analytics platforms Relevant Experience 10 plus years of experience as Corporate Communications Specialist or Manager Hands-on experience in media relations, content creation and internal communications. Overseeing communication teams, liaising with senior executives and managing the company's public image. GUS Values The expectation is that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, and safety policies of the company. GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply Benefits At GUS Education India, GEI we truly believe that diverse culture, backgrounds, and experiences drive innovation. This role is a full-time position with a competitive salary and benefits package. The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometres radius. The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 5 days of medical leave, 5 days of casual leave, 24 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totalling to 45 days time off in a year. Page 1 of 3

Senior Specialist

Hyderabad

7 - 10 years

INR 5.0 - 10.0 Lacs P.A.

Work from Office

Full Time

JOB PURPOSE The primary task of a QA is monitoring tasks and sharing actionable insight. To evaluate and enhance the quality of interactions by auditing calls and processes, ensuring compliance and driving continuous improvement across the Student Advisory Team. Role & responsibilities Monitoring and Evaluation Training and Coaching/Feedback Stakeholder / Client Relationship Management Reporting Compliance Skills Strong analytical and data interpretation skills. Excellent verbal and written communication skills. Must have knowledge of 7 Quality Tools Cross cultural understanding and ability to drive work globally. Ability to build and maintain strong stakeholder relationships. Proficiency in using productivity tools and software. Multi-tasking, able to manage multiple brands at one time. Adept in Microsoft Office Flexibility to work in a fast-paced and dynamic environment. Preferred candidate profile Minimum of 7 years of experience preferably in ITES industry handling a transaction monitoring for back end Non-Voice process If interested please share your updated CV : dhana.laxmi@guseducationindia.com

Customer Support Executive

Hyderabad

1 - 6 years

INR 1.0 - 5.0 Lacs P.A.

Work from Office

Full Time

Job Purpose To assist with day-to-day operational management of activities associated with online assessments. The post holder will be a key member of the Digital Assessment Systems function within Hyderabad for operational excellence and high standards of service and will collaborate with colleagues and key stakeholders across professional and academic departments Manage the queries received in Top Desk application regarding Digital Assessments. In addition to the duties and responsibilities listed below, the job holder is required to perform other duties assigned by the team leader from time to time. To understand the assessment regulations and requirements of the University, including academic regulations, and to be able to advise accordingly. Manage the deployment of digital assessments. • Ensure the timely creation of Digital assessments meet deadlines. Troubleshoot and resolve issues related to digital assessment platforms. Maintain accurate status of assessment schedules, submissions, and results. Participate in the continuous improvement of assessment processes and systems. To oversee and manage queries received in Top Desk application ensuring responses are sent within specified SLA. Liaise with academic and administrative teams to ensure smooth communication regarding assessments. Self-Focus In addition to the duties and responsibilities listed above, the job holder is required to perform other duties assigned by the Student Finance team leader from time to time. Actively look for ways to improve services and procedures and bring proposals to the attention of line manager. To gain and maintain knowledge and experience of all relevant areas of work. Process Knowledge Showcase precision, efficiency, dependability, and satisfaction among staff regarding schedules and other deliverables. Guarantee that quality standards consistently meet or surpass the expectations, requirements, or specifications established by stakeholders. Timelines • Mailboxes / TopDesk tickets are managed effeciently and effectively ensuring all the emails/tickets are addressed as per SLA. Ensure that all the required trackers are maintained and updated regularly. All the assessments are built/QA'd on timely manner to ensure SLAs are met always. Process Improvement Suggestions/ideas for enhancing productivity and fostering efficiency within the current process. Skills Ability to meet reporting and processing deadlines. Customer care skills. Thorough, accurate with close attention to detail. Meticulous attention to detail. Systematic approach to work. Ability to understand complex regulations. Good IT skills using MS Office software particularly Excel and databases. Good communication and interpersonal skills. Relevant Experience 4 to 8+ years of work experience. Excel and Word. Experience of working with complex spreadsheets. Experience of working in a customer service environment (voice and/or email). Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Senior Associate Sales Consultant

Hyderabad

2 - 7 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

MINIMUM QUALIFICATION Bachelor's degree in a related field is preferred. Any certification in consultative selling or sales SKILLS Exceptional verbal and written communication skills. Strong interpersonal and relationship-building skills. Adept at using virtual communication tools, including email and phone. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. RELEVANT EXPERIENCE 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach PRINCIPAL RESPONSIBILITIES Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Student Advisory Services - Sr. Associate Sales

Hyderabad

2 - 6 years

INR 2.25 - 7.0 Lacs P.A.

Work from Office

Full Time

MINIMUM QUALIFICATION Bachelor's degree in a related field is preferred. Any certification in consultative selling or sales SKILLS Exceptional verbal and written communication skills. Strong interpersonal and relationship-building skills. Adept at using virtual communication tools, including email and phone. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. RELEVANT EXPERIENCE 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach PRINCIPAL RESPONSIBILITIES Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Senior Associate Sales

Hyderabad

2 - 7 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

MINIMUM QUALIFICATION Bachelor's degree in a related field is preferred. Any certification in consultative selling or sales SKILLS Exceptional verbal and written communication skills. Strong interpersonal and relationship-building skills. Adept at using virtual communication tools, including email and phone. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. RELEVANT EXPERIENCE 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach PRINCIPAL RESPONSIBILITIES Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs): Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards Please call me between 11 and 6 p.m. on 7013876113 HR Razvi Note: Calls will be answered only from given time Monday through Friday.

Senior Associate- Student Advisory

Hyderabad

2 - 5 years

INR 3.0 - 8.0 Lacs P.A.

Work from Office

Full Time

JOB PURPOSE : The Student Advisor at GEI is responsible for reaching out to prospective students who have submitted inquiries online, using various communication channels such as phone, email, and alternative methods. The primary objective is to engage potential students, offer comprehensive information about academic programs, and expertly guide them through the admissions process. As a Student Advisor, you will help individuals make informed decisions about their educational journey, fostering a community of passionate learners. Role & responsibilities: Student Outreach: Reach out to prospective students who have submitted inquiries online, using phone or email communication channels primarily. Information Dissemination: Provide detailed information about academic programs, admission requirements, and scholarship opportunities to potential students. Admissions Guidance: Assist prospective students in understanding the admissions process, including application submission, document requirements, and deadlines. Needs Assessment: Conduct needs assessments to identify the academic and career goals of each student and guide them in selecting programs that align with their objectives. Virtual Advising: Conduct one-on-one advising sessions with students to address questions, concerns, and provide guidance on academic and career planning. Sales Targets: Achieve monthly, quarterly, and annual deposit, and enrolment targets to contribute to the institution's growth. Key Performance Indicators (KPIs) : Monitor and achieve KPIs, including conversion rates, application submission rates, student engagement rates (such as number of calls, and average response time), and enrolment frates. Follow-up and Relationship Building: Maintain regular contact with prospective students to build strong, supportive relationships and encourage their continued interest in our program by following set profiling techniques and processes. Record Keeping: Maintain accurate and up-to-date records of student interactions and inquiries within the institute's CRM system. Collaboration: Collaborate with the other teams as instructed by leaders to coordinate information sessions, virtual open houses, and other events. Compliance: Ensure that all advising activities adhere to institutional policies, industry regulations, and ethical standards. Preferred candidate profile: 2 plus years of relevant experience. Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred. Familiarity with customer relationship management (CRM) - salesforce system is a plus. Proven customer service skills and an excellent communicator. Outstanding administrative and organization skills, ability to deliver against several priorities. Excellent presentation skills, with accuracy, attention to detail and a methodical approach. Benefits: The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked. • To make the daily commute easier, safe, and less stressful, the company provides cab facilities to employees to and from the workplace within 30 kms radius. • The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 10 days (about 1 and a half weeks) of medical leave, 6 days of casual leave, 18 days (about 2 and a half weeks) of earned leave, 1 day of Happiness Leave, apart from 10 days (about 1 and a half weeks) of statutory leave, totalling to 45 days (about 1 and a half months) time off in a year. If you are open to relocating to Hyderabad, please share your updated CV: dhana.laxmi@guseducationindia.com

Associate Manager- Finance Quality

Hyderabad

10 - 15 years

INR 5.0 - 12.0 Lacs P.A.

Work from Office

Full Time

Role & responsibilities Compliance : Ensure adherence to company policies and accounting standards. Audit Support : Prepare documentation and assist during internal and external audits. Process improvements: Identify opportunities for process improvements, recommending changes to increase efficiency. Key Accountabilities: Student Finance teams in Hyderabad ensuring resources are always utilized to their full capacity to achieve set targets and Service Level Agreements. Responsible to Ensure accuracy and consistency of completed work by implementing team audits and quality control measures reporting back to the Manager and Head of SF. Identify and implement training and mentoring as required for staff across the team based on auditing outcomes. When aligned Direct line management of the Student Finance Team Leaders providing development and support through ongoing coaching and 1-2-1s, ensuring staff are empowered and in turn enabled to deliver world-class customer service and team leadership. Lead on the assigned projects that contributes to the improvement of the SF Hyd Service. Including on leading on the projects, creating and enhancing the current dashboards and moving all data related processes and trackers to Power BI. Lead by example, demonstrating good management principles for all to follow; to develop good relationships with all stakeholders and promote and support a working environment where staff are happy to come to work. Provide regular updates on service level agreements, targets and key performance indicators to the Senior Management. Develop a thorough knowledge of all products offered and ensure this knowledge is transferred to the Student Finance Team via delivery of relevant training. Act as a central source of knowledge for Student Finance Service delivery in India acting as a trainer, coach and mentor to staff recruited into the teams. Management, leadership and development of the day-to-day administration of migrated processes, ensuring processes and deadlines are adhered to and escalating to the Head of Student Finance. Additional related tasks as directed by the Manager, Head of Student Finance, delegating and assigning tasks to the SF Team Leaders where appropriate. Preferred candidate profile Graduate/Postgraduate in Accounting or MBA or Professional certification. Lean Six Sigma qualified Excellent oral and written communication skills in English (like native tongue) Results and customer service driven Ability to identify and logically analyze issues and suggest/implement solutions Attention to detail and accuracy Ability to work with people at all levels of seniority Polite, reliable, helpful and positive attitude. Ability to positively lead and motivate a team Ability to cope when under pressure • Strong time management of self and workload. Excellent organizational skills Manager. Experience of liaising with all levels of seniority and customers Benefits: This role is a full-time position with a competitive salary and benefits package. The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. To make the daily commute easier, safer, and less stressful, the company provides cab facilities to its employees to and from the workplace within 30 kilometers radius. The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days time off in a year. If interested please share your updated CV: dhana.laxmi@guseducationindia.com

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GUS EDUCATION INDIA

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Education

New Delhi

51-200 Employees

13 Jobs

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