Senior Associate- Student Advisory

JOB PURPOSE

The Student Advisor at GEI is responsible for reaching out to prospective students who have submitted inquiries online, using various communication channels such as phone, email, and alternative methods.

The primary objective is to engage potential students, offer comprehensive information about academic programs, and expertly guide them through the admissions process.

As a Student Advisor, you will help individuals make informed decisions about their educational journey, fostering a community of passionate learners.

Role & responsibilities:

Student Outreach:

Information Dissemination:

Admissions Guidance:

Needs Assessment:

Virtual Advising:

Sales Targets:

Key Performance Indicators (KPIs)

Follow-up and Relationship Building:

Record Keeping:

Collaboration:

Compliance:

Preferred candidate profile:

2 plus years of relevant experience.

• Prior experience in student, admissions, or educational counselling is an advantage. Experience with Canadian institutes / immigration will be preferred.
• Familiarity with customer relationship management (CRM) - salesforce system is a plus.
• Proven customer service skills and an excellent communicator.
• Outstanding administrative and organization skills, ability to deliver against several priorities.
• Excellent presentation skills, with accuracy, attention to detail and a methodical approach.

Benefits:

The company offers comprehensive medical insurance to its employees, which includes hospitalization, accidental insurance, term insurance and Gratuity, which is over and above the compensation. Considering that this role is for night shift, we provide additional competitive night shift allowance for all days worked. • To make the daily commute easier, safe, and less stressful, the company provides cab facilities to employees to and from the workplace within 30 kms radius. • The company acknowledges the importance of mental and physical well-being and the need for rest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which includes 10 days (about 1 and a half weeks) of medical leave, 6 days of casual leave, 18 days (about 2 and a half weeks) of earned leave, 1 day of Happiness Leave, apart from 10 days (about 1 and a half weeks) of statutory leave, totalling to 45 days (about 1 and a half months) time off in a year.

If you are open to relocating to Hyderabad, please share your updated CV: dhana.laxmi@guseducationindia.com