Work from Office
Full Time
Job Objective: The objective of this role is to design training material and deliver online product training to recruiters / entrepreneurs on business portal’s product and features.
Job Description:
Manage end to end training needs for the recruiters / entrepreneurs of premium clients to improve product adoption and usage Work with the Customer Support team to assess the training needs and design training programs as per the client’s requirements
Educate clients on product capabilities and features to improve their stickiness
Keep the clients abreast with new features by conducting refresher programs on a regular basis
Conduct online training sessions using tools such as webex, zoom, etc.
Utilize a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programs
Serve as an advisor to the clients by answering all of their product related queries
Required Skills:
Excellent written and verbal communication skills Excellent presentation and facilitation skills Excellent interpersonal skills Ability to work independently and under pressure
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