Roles and Responsibilities Monitor CCTV cameras to detect and respond to security breaches or incidents. Conduct regular checks on access control systems, biometric devices, and electronic security equipment. Collaborate with other teams to investigate alerts and incidents detected by the monitoring system. Maintain accurate records of all events, alarms, and actions taken during shifts. Ensure compliance with company policies and procedures related to physical security.
Roles and Responsibilities Manage end-to-end recruitment process for blue collar positions, including job posting, candidate sourcing, interview scheduling, and onboarding. Coordinate with hiring managers to understand their requirements and ensure timely filling of open positions. Handle employee grievances related to payroll processing (PF & ESI), attendance management, leave management, site management, exit processes, policy implementation, and employee welfare initiatives. Ensure compliance with company policies and procedures while handling various HR generalist activities such as joining formalities and employee relations. Maintain accurate records of all HR transactions and provide regular reports to stakeholders. Desired Candidate Profile 1-3 years of experience in catering or hospitality industry as an HR Recruiter/Generalist. Strong understanding of blue collar workforce management principles and practices. Proficiency in handling multiple tasks simultaneously under tight deadlines. Excellent communication skills for effective grievance handling and redressal.
Roles and Responsibilities Analyze market trends and competitor activity to inform sales strategy. Identify potential clients and build relationships with key decision-makers in the industry. Develop new business opportunities through market research, competitor analysis, and customer engagement. Develop and execute business growth strategies to increase revenue and market share dentify and pursue new business opportunities, including RFPs, tenders, Build and maintain relationships with key clients, Conduct market research and analyze competitor activity Collaborate with cross-functional teams to enhance service offerings and improve customer satisfaction Meet and exceed sales targets and performance metrics Desired Candidate Profile - 5+ years of experience in business development, sales, or marketing in the hospitality industry - Proven track record of success in driving revenue growth and closing deals - Strong understanding of the hospitality industry, including trends, challenges, and opportunities - Excellent sales, marketing, and communication skills - Ability to lead and manage a team - Strong analytical and problem-solving skills - Bachelor's degree in Business Administration, Marketing, or related field - Experience with CRM software and sales analytics tools - Knowledge of hospitality technology and innovation trends - Certification in hospitality sales and marketing (e.g., CHSE, CSM)
Roles and Responsibilities Manage daily operations of retail stores, ensuring efficient inventory management, customer satisfaction, and sales growth. Oversee catering services, including menu planning, food preparation, and presentation to meet high standards. Develop and implement effective retail strategies to drive business growth and improve profitability. Ensure compliance with company policies, procedures, and regulatory requirements in all aspects of store operations. Collaborate with cross-functional teams to achieve operational excellence. Desired Candidate Profile 5-8 years of experience in retail management or related field (catering sales & management). B.Sc degree in relevant discipline (Food Technology or Hospitality & Hotel Management preferred). Proven track record of success in managing multiple priorities simultaneously while maintaining attention to detail. Strong understanding of retail operations, including inventory management, merchandising, visual display, stock control etc.
Roles and Responsibilities Manage daily store operations, including inventory management, stock control, and customer service. Oversee store setup, merchandising, and maintenance to ensure a clean and organized environment. Develop and implement effective strategies for store planning, supervision, and performance evaluation. Ensure compliance with company policies and procedures related to stores management. Coordinate with other departments (e.g., logistics) to optimize supply chain efficiency. Desired Candidate Profile 5-6 years of experience in industrial catering or similar industry as a Store Manager or equivalent role. Strong knowledge of store operations, including inventory management, stock control, and customer service principles. Excellent communication skills for effective team leadership and collaboration with stakeholders. Ability to analyze data from various sources (e.g., sales reports) to inform business decisions.
Role & responsibilities Track and Analyze Food Waste: Collect and maintain data on food consumption, wastage points, and excess production across units. Commercial Reporting: Prepare periodic reports on food waste volumes, cost implications, and savings achieved through reduction efforts. Inventory and Procurement Oversight: Coordinate with procurement and kitchen teams to align supply with accurate demand forecasts and avoid overordering. Cost Optimization: Identify cost-saving opportunities by reducing wastage and streamlining resource usage without compromising service quality. Team Collaboration: Liaise with operations, kitchen, and housekeeping teams to implement best practices for waste prevention and segregation.
Role & responsibilities Greet and welcome guests with a friendly, positive attitude Assist guests with seating, menu explanation, and service queries Coordinate with kitchen and service staff to ensure timely delivery Handle guest feedback, complaints, and special requests effectively Maintain up-to-date knowledge of the menu, services, and ongoing promotions
Role & responsibilities Identify, evaluate, and select reliable suppliers and vendors. Negotiate prices, terms, and contracts to achieve cost savings. Create and process purchase orders (POs) in line with company requirements. Monitor inventory levels and ensure timely replenishment of materials. Track order status, ensure timely deliveries, and follow up on delayed shipments. Maintain updated records of purchases, pricing, and supplier performance. Coordinate with internal departments (stores, finance, production) for procurement needs. Ensure compliance with procurement policies and company standards. Analyze market trends to identify potential procurement opportunities. Assist in audits and prepare procurement-related reports.
Job Description We are seeking an experienced and proactive Manager Procurement to lead our procurement operations across multiple verticals including food supplies, kitchen equipment, branding materials, and vendor coordination. The role will also involve vendor performance management, price negotiations, and ensuring compliance with internal processes and food safety standards. Key Responsibilities Procurement Operations Raise and approve Purchase Orders (POs) via ERP system. Manage procurement for Capex items – kitchen equipment, vessels, branding, medical, etc. Float RFQs, evaluate vendor quotes, and prepare comparative statements. Ensure timely procurement and follow-up on delivery and payments. Inventory & Indent Management Track and manage non-moving stock using ERP and physical inventory checks. Consolidate Monthly Indents (MI) and update procurement records. Vendor & Documentation Management Source and onboard vendors; maintain compliance documents and rate cards. Conduct vendor meetings and visits to ensure alignment with standards. Address procurement queries raised via internal ticketing systems. Logistics & Transportation Verify transport vendors (food & staff movement) – documentation, agreements, rates. Monitor adherence to agreed service standards. Compliance & Reporting Ensure food safety-related procurement actions are closed as per audit findings. Validate documents for vendors handling pest control, garbage, scrap, waste oil. Generate and share monthly site-wise ratings and procurement MIS reports. Finance Coordination Work closely with Finance and Sales teams on cash flow and payment follow-ups. Monitor payment ageing and follow up on vendor settlements.
Job Description We are seeking an experienced and proactive Manager Procurement to lead our procurement operations across multiple verticals including food supplies, kitchen equipment, branding materials, and vendor coordination. The role will also involve vendor performance management, price negotiations, and ensuring compliance with internal processes and food safety standards. Key Responsibilities Procurement Operations Raise and approve Purchase Orders (POs) via ERP system. Manage procurement for Capex items – kitchen equipment, vessels, branding, medical, etc. Float RFQs, evaluate vendor quotes, and prepare comparative statements. Ensure timely procurement and follow-up on delivery and payments. Inventory & Indent Management Track and manage non-moving stock using ERP and physical inventory checks. Consolidate Monthly Indents (MI) and update procurement records. Vendor & Documentation Management Source and onboard vendors; maintain compliance documents and rate cards. Conduct vendor meetings and visits to ensure alignment with standards. Address procurement queries raised via internal ticketing systems. Logistics & Transportation Verify transport vendors (food & staff movement) – documentation, agreements, rates. Monitor adherence to agreed service standards. Compliance & Reporting Ensure food safety-related procurement actions are closed as per audit findings. Validate documents for vendors handling pest control, garbage, scrap, waste oil. Generate and share monthly site-wise ratings and procurement MIS reports. Finance Coordination Work closely with Finance and Sales teams on cash flow and payment follow-ups. Monitor payment ageing and follow up on vendor settlements.
Key Responsibilities: Support CEO in strategic planning, business growth initiatives, and performance tracking Prepare MIS reports, dashboards, and project updates for leadership meetings Conduct market and competitor research; prepare briefs and presentations Manage CEOs calendar, meetings, travel, and business correspondence Liaise with department heads to ensure alignment and follow-up on key actions Draft internal/external communications and assist with public engagements/events
Roles and Responsibilities Accuracy of Billing: Percentage of customer bills without errors. Customer Satisfaction Score: Feedback scores from customer surveys. Average Transaction Time: Average time taken to complete a transaction. Up-sell Rate: Percentage of transactions that include an additional sale. Promotion Effectiveness: Increase in sales of promoted items compared to non-promoted items. Customer Feedback on Promotions: Positive feedback received on promoted items or specials. ERP Data Accuracy: Percentage of sales transactions accurately recorded in ERP systems. Daily Sales Variance: Variance between recorded sales and expected sales. Timeliness of Reporting: Average time taken to prepare and submit daily sales reports. Bank Deposit Compliance: Percentage of cash sales deposited at the bank promptly. Cash Register Accuracy: Audit results showing accuracy of cash register transactions. Change Availability: Percentage of transactions where adequate change was available. Sales-to-Production Ratio: Ratio of sales achieved to production output. Discrepancy Resolution Time: Average time taken to resolve discrepancies between sales and production records. Inventory Turnover Rate: Rate at which inventory is sold and replaced during a specific period. Wastage Reduction: Percentage reduction in daily wastage over time. Root Cause Analysis: Number of identified causes contributing to daily wastage. Implementation of Improvement Suggestions: Number of implemented improvements to reduce wastage.
Role & responsibilities Enter and update ERP data accurately and on time Ensure documentation compliance Coordinate with departmentsfor data collection. Maintain ERP data integrity and linkage. Support audits with timely reports and accurate records. Generate MIS/ERP reports with minimal manual corrections. Follow up on pending entries/documents with minimal escalations. Preferred Candidate: System Knowledge required
Role & responsibilities Maintain accurate records of stock received, stored, and issued. Perform regular stock checks (daily, weekly, monthly) and reconcile discrepancies. Monitor stock levels and trigger replenishment as per minimum-maximum thresholds. Ensure proper stacking, labeling, and categorization of inventory items. Receive incoming goods and verify against purchase orders/invoices. Check for quality, quantity, and damages; escalate discrepancies to the Procurement Manager. Issue stock to kitchen, housekeeping, maintenance, and other departments based on approved requests. Follow FIFO/FEFO principles, particularly for perishables and consumables. Maintain accurate records of stock issued.
:Role & responsibilities Monitor and ensure compliance with food safety and hygiene standards (FSSAI/HACCP). Conduct regular kitchen inspections, food tastings, and quality audits . Check incoming raw materials and finished food products for quality and shelf life. Ensure proper food handling, storage, and temperature control . Maintain documentation of quality checks, incident reports , and compliance logs. Train and guide kitchen and service staff on quality and hygiene protocols. Coordinate with chefs, procurement, and logistics teams to maintain high-quality standards. Investigate and resolve customer complaints or food quality issues. Preferred candidate profile Preference for Candidates with Industrial Catering or Service industry background; FOSTAC certified, trained in HACCP
Role & responsibilities Roles & Responsibilities Build and maintain strong client relationships, resolve issues, and ensure client satisfaction. Collect and analyse customer feedback on service, food quality, hygiene, and timeliness; implement improvements. Conduct quarterly employee grievance surveys and collaborate with HR for resolution. Oversee accurate and timely preparation of monthly site KPIs and present reports to management/clients. Manage administrative tasks at the corporate office, ensuring compliance and smooth operations. Lead, mentor, and evaluate Assistant Managers and GREs across multiple sites to drive performance and retention.
Role & responsibilities Perform daily system checks, updates, and maintenance of hardware/software. Manage user accounts, access control, and password resets. Provide troubleshooting and technical support for system, network, and application issues. Monitor and maintain site network operations; coordinate with base/corporate IT for escalations. Ensure IT security compliance through patches, antivirus updates, and policy adherence. Maintain and support billing/meal count devices used in operations. Track and resolve IT tickets; escalate unresolved issues when required. Optimize system performance and recommend improvements. Maintain documentation of configurations, updates, and recurring issues. Act as on-site IT contact ensuring alignment with corporate IT standards. Preferred candidate profile Bachelors degree in Information Technology, Computer Science, or a related field. Technical Skills: Proficiency in troubleshooting hardware and software issues. Knowledge of operating systems, networking, and system security. Experience with meal count and billing devices or similar operational hardware. Familiarity with ticketing systems for IT issue management. Soft Skills: Strong problem-solving abilities and attention to detail. Effective communication and interpersonal skills. Ability to prioritize and handle multiple tasks under pressure.
Roles and Responsibilities As a Drive Executive, you will be responsible for the accurate recording, verification, and reporting of key operational metrics, including production quantities, wastage, sales, and inventory, at the site level. This role requires coordination with site personnel, reporting to the Drive team, and ensuring data integrity for each service period (Breakfast, Lunch, Dinner, Supper). Work Environment • Perform real-time data collection and reporting to the base office. Key Performance Expectations Your performance will be evaluated based on: . Accuracy and completeness of recorded data. . Timeliness and quality of daily reports submitted. . Effective communication and coordination with site person and the Drive team. • Minimizing discrepancies in operational metrics. Job responsibilities for the position of Drive Executive: 1. Data Recording: Accurately document production quantities, wastage, sales counts, and inventory for each service (Breakfast, Lunch, Dinner, Supper). 2. Inventory Tracking: Maintain opening and closing stock records for MRP items, top 20 items, and other specified categories. 3. Verification and Sign-Offs: Ensure data accuracy by obtaining sign-offs from responsible person for all recorded metrics. 4. Daily Reporting: Prepare and submit daily reports on production, wastage, sales, and inventory to the base office. 5. Compliance: Follow company policies and ensure all operational data is accurate and complete. 6. Coordination: Collaborate with site person and the Drive team to ensure smooth operations. 7. Real-Time Updates: Address and report any anomalies or issues during site operations.
Role & responsibilities The Procurement Executive is responsible for overseeing and managing the sourcing and procurement processes within an industrial/institutional food service organization with multiple outlets. This role involves coordinating closely with various departments, primarily Human Resources, to ensure the timely and efficient acquisition of uniforms and shoes, as well as managing the procurement of materials and services across the organization. Key Responsibilities: Uniforms & Shoes Sourcing : Collaborate with the HR department to identify uniform and shoe requirements for all employees. Manage the end-to-end procurement process from indent submission to delivery at multiple outlets. Ensure compliance with organizational standards and quality requirements. Purchase Order Management : Receive and review material requisitions (indents) from various departments. Generate and send Purchase Orders (POs) to approved vendors. Follow up with vendors to ensure timely delivery of materials to designated sites. Contingency Material Requisition : Manage contingency material requisitions through Special POs and additional POs as needed. Ensure that all emergency requisitions are processed quickly to minimize disruptions. Work Order Issuance : Issue work orders to vendors for maintenance-related job orders, ensuring proper approvals are obtained. Monitor the progress of maintenance jobs and ensure timely completion. Capital Expenditure (Capex) Management : Assist in generating Capex requests and follow up with relevant stakeholders for approval and processing. Oversee the procurement process for equipment, ensuring that it aligns with approved Capex requests and budgetary guidelines. Track procurement timelines and manage vendor coordination to ensure timely delivery of equipment. Maintain records of Capex expenditures and ensure compliance with budgetary constraints. Vendor Management : Manage the process of new vendor registration, including conducting due diligence and verifying vendor credentials. Facilitate the signing of vendor agreements and contracts to ensure compliance with organizational policies. Vendor Reconciliation : Work closely with the accounts team to reconcile vendor ledger statements. Address discrepancies and ensure accurate record-keeping and financial reporting. Preferred candidate profile Qualifications: Education : Bachelors degree in Business Administration, Supply Chain Management, or a related field. Experience : Minimum of 2-3 years of experience in procurement or supply chain management, preferably within the food service or hospitality industry. Skills : Strong negotiation and communication skills. Proficient in procurement software and MS Office Suite (Excel, Word, PowerPoint). Detail-oriented with excellent organizational skills. Ability to work under pressure and manage multiple priorities. Key Competencies: Analytical Skills : Ability to analyze procurement data and vendor performance. Team Collaboration : Effective collaboration with cross-functional teams, including HR and finance. Problem-Solving : Proactive in identifying issues and developing solutions in a timely manner. Integrity : Maintain high ethical standards and transparency in all procurement activities. Working Conditions: Based at the corporate office with occasional visits to outlet locations as necessary. Fast-paced environment requiring adaptability and flexibility to changing needs.